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How can I post to the forum?
When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?
How to remove shipping costs from labels
I have searched everywhere and can't seem to find the answer as ever link listed, especially for stealth shipping, is broken. Most of my labels do not have s...
Shipping rates
With constant changes in USPS rates is their a table somewhere that actually displays the current Shippingeasy USPS rates? It seems like every week they are ...
How do I send a customer notification when a BOPIS is ready for pickup?
Is it possible to automatically send a notification to the customer's email address when a BOPIS is ready for pickup?
Is tracking information available through the GET function in the API?
Hi,
I just have a quick question regarding the information that is available to me through the GET function.
I've been looking over this page here: http://sh...
Cancelled shipment but want to reship.
I cancelled a shipmentand now want to repurchase shipment for that order. How can I do this? The only place the order shows up is in shipping history. I want...
Get me out of here
I hate Sites like yours
I signed up for the initial free plan but did provide my address and credit card info
I can't cancel account. If I want phone support...
Create order with product images
How can we send image url as a parameter while creating an order?.
I am using PHP.
Integrate ShippingEasy API module.
Called create API.
but I dont know wher...
Need to reactivate my account
Hi,
I would like to reactivate my account. Can someone contact me?
Callback Shipment Notification Timing
Hello!
I'm building a custom integration with ShippingEasy and would like a little information about the shipment notification callbacks. I'm not seeing the ...
Account ID from API call
Hello, I'm wondering if there is a way to access the account_id value for a store from an API call? I see I can get it from an order object but I'm setting u...
URL to go directly to an order in the dashboard
Is there a url that will go directly to an order in the dashboard?
I am creating an integration with a custom order processing system. I will be creating or...
Anyone else having problems with items not importing from eBay??
Each day I list about 25-35 items on eBay. At the end of each day, I import to SE. Only about half of my listings are actually making it to SE. It is very...
Prematurely cancelled my account
I meant to downgrade, but accidentally cancelled it. Can I get it back or is it gone for good? I hadnt downloaded anything for taxes yet.
cancelled account
I think my account was accidently cancelled. Can someone assist me with reinstating it? My account was listed as lularoetabathahouston@gmail.com.
Thanks,
T...
Cancelled Account
Hello
I cancelled my account a little while ago but would like to come back to using your free service. I tried to login but it says account cancelled and ...
Want to reactivate my account
I want to know how do I go about reactivating my account? I canceled it because I wanted to downgrade and didn’t understand how. Now that I’ve had some train...
Packing Slips are printing double sided
I saw someone else asked how to stop double-sided printing on a mac for the labels but there was no solution. I have the same problem.
Is there any settings ...
why am i being charged some shipping?
I have the weight set up on my shopify and customer was charged $5.00 for shipping but I am still being charged a fee of $3.42 for shipping also. How do I fi...
Order stuck in ready to print due to not enough postage
I have an order that is stuck in ready to print with the following message
This is the error message we've received back from USPS: There is not enough money...
How to add signature confirmation to UPS shipment
I created a rule per the instructions to add Adult signature confirmation to shipments when destination country is not US. I create a shipment to Canada usin...
How to turn off automatic GlobalPost
Our international shipments (through shippingeasy.com account) now automatically get sent through GlobalPost and our experience thus far is that it adds sign...
Export Customer Address
I need to send all my customers a postcard, is there some way to export my complete customer address list so I can print address labels?
How to send tracking info to Paypal?
Paypal recently limited our account because 2 customers complained that they did not receive their packages (USPS had delays). Paypal then restricted our acc...
how to obtain refund for USPS-shipped package to Australia, service suspension
Hi,
I shipped a package to Australia nearly 3 months ago via USPS Priority Mail. In that time, service has been suspended to Australia. The conclusion of m...
international package returned - customs info missing
Hello , My package to Australia was returned to me for insufficient content description.
Apparently the electronic submitted custom label had different info...
Add Product Type to packing slip
How do i add a column with the "product type" associated with the line item that was ordered?
For packing slips
Shopify
Orders page and how to edit item info on order
I am struggling with the Orders page and being able to edit items within an existing unshipped order.
I would think that my orders would show up on the Order...
Zebra 450 printing - need to rotate labels so that they print correctly
i setup my Zebra 450 and it is printing great from the UPS and FEDEX sites. I have setup Connect Easy but still have a problem with the label image coming o...
Can I automatically sync WooCommerce orders with my ShippingEasy account ?
I have a website running on Wordpress using WooCommerce. Is there any way to automatically sync orders with my ShippingEasy account without having to manuall...