Email notifications

Would be very beneficial to add more than just one email for shipment notification Asked several times over th last 2 years
  • Lawanda Brokenborough
  • 0 votes
  • 1 comment
  • Answered

Shipping alerts for delays and/or missing packages.

It would be very helpful if there was alerts when the carrier has a delay and/or the package is stagnant for more than 48 hours-  we have no idea until the c...

Closed for comments

  • Robert Asselin
  • 0 votes
  • 1 comment
  • Answered

EU VAT -- identify which packages need to have tax ID assigned

Our staff will find it difficult to identify: 1-Which packages are going to EU countries AND 2- Which packages meet the value requirements that means we coll...

Closed for comments

  • Emily Koenig
  • 0 votes
  • 1 comment
  • Answered

HAL FedEx (Hold at Location)

FedEx has asked that we use the designation "HAL" (hold at location) when shipping to a FedEx location when creating a label. Can this be integrated into Shi...

Closed for comments

  • Gillian Spence
  • 0 votes
  • 1 comment
  • Answered

Access label image without printing it first

To make it simple, we need to be able to:  "Create Prepaid Return Shipment," go to "Ready to Ship," click "Buy," then go to the order and view the label IMAG...

Closed for comments

  • Blake C
  • 0 votes
  • 1 comment
  • Answered

Send in Drop Ship Orders

I have several orders daily that need to go to a drop shipper that we use. I would love to have a way to click on these items and then be able to send them t...

Closed for comments

  • Starr Hill
  • 0 votes
  • 1 comment
  • Answered

Manual Order, Ship from Zip Code option

Sometimes you need to create a label from point A to point B that is not one of your registered store locations. USPS allows for a ship from zip code to corr...

Closed for comments

  • Mark Kirschenbaum
  • 0 votes
  • 1 comment
  • Answered

In Store Pick_Up

Hello,  I need a feature that allows me to take an order and mark it as "Picked Up" instead of counting it as shipped to take it out of my queue.  Many of my...

Closed for comments

  • Dave Kwiatkowski
  • 1 vote
  • 2 comments
  • Answered

add the additional line for the customer reference number on FedEx and UPS label

Dear Support Team, We need reference PO line information shown on UPS and Fedex labels. When we ship out multiple orders a day for multiple customers, it's i...

Closed for comments

  • Linda Li
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy - Tray and Toner Selection

ConnectEasy is a promising plugin, but for anyone who prints labels and invoices from different trays, the plugin is broken. A dedicated label printer would ...

Closed for comments

  • Kaveh Alizadeh
  • 0 votes
  • 1 comment
  • Answered

Can't add $ to balance-WHY? Need to ship!

Im trying to add $ to my account to pay for labels. My credit card is good and current and the same listed I've been using all along. When I try to add money...

Closed for comments

  • Lonny Jarrett
  • 0 votes
  • 2 comments
  • Answered

FedEx ETD Letterhead uploading

Where is the button to upload the company letterhead and electronic signature for the commercial invoice and other trade documents? Trying to ship using FedE...

Closed for comments

  • Gary Small
  • 0 votes
  • 1 comment
  • Answered

Updating order status on prestashop to "Delivered" when a package has been delivered

I would like this feature given that some emails are triggered on my website when i change the status order to "Delivered" (email marketing, review requests,...

Closed for comments

  • Manuel Rojas
  • 0 votes
  • 1 comment
  • Answered

We only ship BOOKs, so I want to eliminate MERCH option.

We only ship BOOKs, so we want to eliminate MERCH (and all other) option. Is this possible to set BOOKs as sa default, so we don't have to  print the labels ...
  • kaz mik
  • 0 votes
  • 1 comment
  • Answered

Include customer provided notes/comments to shipping label

We integrate ShippingEasy with WooCommerce to ship our Biotech products to research labs. Sometimes customers provide specific shipping information (lab room...

Closed for comments

  • Dojindo Molecular Technologies, Inc.
  • 0 votes
  • 2 comments
  • Answered

Eliminate shipping errors with an upgrade.

We recently toured a fulfillment warehouse, and saw a system in their custom shipping setup that would be great for Shippingeasy to implement.  We are strugg...

Closed for comments

  • John Balzowski
  • 0 votes
  • 3 comments
  • Answered

Please let us print shipping labels with no postage.

We have a 3rd party shipper that handles our smallest packages that don't have tracking. They have to add postage there, and only need a label from us with a...

Closed for comments

  • Samuel Dean
  • 0 votes
  • 1 comment
  • Answered

UPS Simple Rate

would like integration with UPS Simple Rate so we can compare options

Closed for comments

  • Joel VandenBerg
  • 0 votes
  • 14 comments
  • Answered

Drop Shipping

We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped.  However, they still receive an email th...
  • Debbie Lewis
  • 0 votes
  • 1 comment
  • Answered

Ability to change an order category after it has been imported

Allow user to change order category after it has been imported. This will really help with our workflow. 
  • James Hobart
  • 0 votes
  • 1 comment
  • Answered

csv file upload

I do not have an upload csv file button in my order area. is there something I have to do to get that upload button?

Closed for comments

  • Richard Hibbard
  • 0 votes
  • 1 comment
  • Answered

Customer Shipping Label Information

Make shipping communications among team members a huge time and frustration saver by enabling an option to add more detailed "per customer packaging informat...

Closed for comments

  • Dodi Mounce
  • 0 votes
  • 1 comment
  • Answered

Option to remove page count footer on packing slips

99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optio...
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

NEW FedEx rate!

We need to have ShippingEasy connected to our FedEx Domestic One Rate 2Day. Includes 2-3 box sizes. Signed the contract a few weeks ago, but only available t...
  • Levi Rhodebeck
  • 0 votes
  • 1 comment
  • Answered

Select Different Packing Slip for different orders

I do not think there is a way to manually choose which packing slip to be printed? I would like to print a different packaging slip when it's a replacement o...
  • Connie
  • 0 votes
  • 1 comment
  • Answered

Shipping request! URGENT

Hello! Our business just moved offices, and the new local post office is horrible. They’ve lost packages coming to our office (shipping supplies, packaging e...
  • Emily Loderup
  • 0 votes
  • 1 comment
  • Answered

Need Magento 2.2 ASAP!!!

These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attrib...

Closed for comments

  • Kyla Smith
  • 0 votes
  • 2 comments
  • Answered

Need Magento 2.2 Support

Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically....

Closed for comments

  • Jessica Benningfield
  • 0 votes
  • 2 comments
  • Answered

Make eBay Buyer ID's Searchable

I've noticed that since the Buyer ID integration, you are unable to actually search based on Buyer ID. This would be incredibly helpful since--as I'm sure ma...

Closed for comments

  • Aaron Arii
  • 0 votes
  • 2 comments
  • Answered

Add Archive Order Feature (or recast Clear Order)

I would love for you to convert your "Clear Order" feature into an "Archive" feature, so that those orders are never lost. The other option is to add a new a...
  • Robert Teree
  • 0 votes
  • 1 comment
  • Answered