SMS text message marketing

Would be a nice feature to have the option in Marketing Campaigns to have an SMS test messaging option as this is becoming more common.
  • Chris Price
  • 0 votes
  • 1 comment

Branded email templates

Allow us to create more than one branded email template so we can use this feature for other stores. Right now we can only use this for one store because the...
  • Joe Skinner
  • 1 vote
  • 1 comment

Change the From email in communications with customers

Every email I send to customers says it is From messages@shippingeasyemail.com. I would like for it to say it's coming from my business email address. It mig...
  • Erik Kline
  • 0 votes
  • 0 comments

Email Campaigns

Hello, We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
  • chad hodach
  • 0 votes
  • 2 comments

Email Campaigns needs folders

Hello, I would like to be able to create folders for all my email campaigns to organize them better. Thanks, Chad
  • chad hodach
  • 0 votes
  • 2 comments

Abandoned Cart Emails for Woocommerce

ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
  • Thomas Rybicki
  • 0 votes
  • 3 comments

Amazon order numbers are too long to display last order information

The default customer page has columns labeled First Order and Last Order which are formatted as order-number/date.  Amazon order numbers are 19 characters lo...
  • Bill James
  • 0 votes
  • 1 comment

First Impression

Just signed up, 2 things on my wish list right off the bat.  I would like to be able to see the number of orders as a column in the default display. It would...
  • Bill James
  • 0 votes
  • 5 comments

Customer Management Emails

I would like to see the ability to set an email for a future date/time delivery in the CM email feature.  This way I can write an email now, when I think of ...
  • Andy Lund
  • 0 votes
  • 1 comment

Mass promo Email to customers and Email conversations with customers

How many customers can potentially be included in "mass" emails?  Also, say I emailed a customer and after page refreshed, the email will become a link. What...
  • Yan Vilensky
  • 0 votes
  • 2 comments

Email to customers

Honestly I wasn't thrilled with the fact that I can't even see what the email to the customer looks like... can we put links in it? What shows as a signature...
  • Dog Collar Fancy
  • 0 votes
  • 1 comment

Automatic syncing with other customer database

I would love to see a way where existing customers in our database can be automatically synced to this customer list. We already have a user/subscriber/custo...
  • Christina Baker
  • 0 votes
  • 1 comment

Customer Rules

I would like to see customer rules available similar to shipping rules setup. I would like to automatically add tags to customers. For example, if a customer...
  • Nathan Harkrader
  • 0 votes
  • 1 comment

Customers

Email needs to be able to insert pics and styling.. 
  • Jeff Livingston
  • 0 votes
  • 1 comment

Status of a customer

On my orders tab  I would like to see the customer status on incoming orders (New Repeat or aged)  This would allow me to insert notes or promo items into th...
  • Chester Mills
  • 0 votes
  • 3 comments

customer tab email - format

It would be great to be able to send emails with different fonts, pictures etc.  Its marketing so it needs to look good. We need to be able to add logo and a...
  • Chester Mills
  • 0 votes
  • 1 comment

Downloading Customer Data

One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
  • Argin Mehrabian
  • 0 votes
  • 1 comment

Customer management features needed

I just did a quick run through customers beta after activating for our account. I realize this a beta preview with unfished features so just want to get your...
  • James Hobart
  • 0 votes
  • 2 comments

Customers - multiple items ordered same day create a status problem

Many of my orders are a few different line items and Ebay does not put them under one order.  They send them on several different orders.  The system codes t...
  • Chester Mills
  • 0 votes
  • 1 comment

KEY customers identified

It would be very very useful if in the customer section you could "code"  a customer so when they order it would flag or identify the customer in the order s...
  • Chester Mills
  • 0 votes
  • 1 comment

Integration with Magento

 Would like to be able to pick a few fields from Magento .. Like Customer Group to port over to the Customer Database.
  • Jeff Livingston
  • 0 votes
  • 1 comment

Date - Customer Management

 In the summary of "first order date" and "last order date" it only gives the Month and the day, (NO YEAR).  It would seem the year would be helpful.  As the...
  • Chester Mills
  • 0 votes
  • 1 comment

Deleting old addresses or non-recommended addresses

You need to be able to delete "old" addresses for a customer.  This helps cut back on human error of using an incorrect address for shipping .. especially wh...
  • Jodi Hamilton
  • 0 votes
  • 1 comment

Feature requests for the customers beta

Here are a few suggestions: 1) allow attachment of pictures or files to the notes 2) You must allow for searches of text in the notes fields!!! 3)Allow for a...
  • Jennifer Ames
  • 0 votes
  • 2 comments

Customer Orders

If we can create orders from the customer profile that would be great.
  • Tricia Schaber
  • 0 votes
  • 1 comment

Edit Cutomer Info

If you could add the option to edit the customer information like address in the customer section that would be great.
  • Tricia Schaber
  • 0 votes
  • 1 comment

Packing Slip variable

OK. Doing the whole day for change the packing slip templates. But still not prefect for me.. We need the packing slip to show out the bundle detail and hide...
  • Dawn Shi
  • 0 votes
  • 1 comment

Deleting all my customers saved addresses at one time

Hello there,  I would love the ability to delete all of my customer addresses (6k at this point) with a few clicks versus individually. My intention would be...
  • CT Okleshen
  • 0 votes
  • 1 comment

Mass Removal of Customer Tags

It appears that it's easy to add new tags to a given customer - you can do this by uploading or clicking/adding in the customer control grid. Removing tags f...
  • Brandon Hunziker
  • 0 votes
  • 1 comment

Addition of formatting options on packing slip

We need more formatting options on the packing slips. Specifically, we need to remove and replace characters in the product title (to create line breaks base...
  • Tracy Sailors
  • 0 votes
  • 1 comment
  • Answered