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SMS text message marketing
Would be a nice feature to have the option in Marketing Campaigns to have an SMS test messaging option as this is becoming more common.
Branded email templates
Allow us to create more than one branded email template so we can use this feature for other stores. Right now we can only use this for one store because the...
Change the From email in communications with customers
Every email I send to customers says it is From messages@shippingeasyemail.com.
I would like for it to say it's coming from my business email address. It mig...
Email Campaigns
Hello,
We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
Email Campaigns needs folders
Hello,
I would like to be able to create folders for all my email campaigns to organize them better.
Thanks,
Chad
Abandoned Cart Emails for Woocommerce
ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
Amazon order numbers are too long to display last order information
The default customer page has columns labeled First Order and Last Order which are formatted as order-number/date. Amazon order numbers are 19 characters lo...
First Impression
Just signed up, 2 things on my wish list right off the bat.
I would like to be able to see the number of orders as a column in the default display.
It would...
Customer Management Emails
I would like to see the ability to set an email for a future date/time delivery in the CM email feature. This way I can write an email now, when I think of ...
Mass promo Email to customers and Email conversations with customers
How many customers can potentially be included in "mass" emails?
Also, say I emailed a customer and after page refreshed, the email will become a link. What...
Email to customers
Honestly I wasn't thrilled with the fact that I can't even see what the email to the customer looks like... can we put links in it? What shows as a signature...
Automatic syncing with other customer database
I would love to see a way where existing customers in our database can be automatically synced to this customer list. We already have a user/subscriber/custo...
Customer Rules
I would like to see customer rules available similar to shipping rules setup.
I would like to automatically add tags to customers.
For example, if a customer...
Customers
Email needs to be able to insert pics and styling..
Status of a customer
On my orders tab I would like to see the customer status on incoming orders (New Repeat or aged) This would allow me to insert notes or promo items into th...
customer tab email - format
It would be great to be able to send emails with different fonts, pictures etc. Its marketing so it needs to look good.
We need to be able to add logo and a...
Downloading Customer Data
One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
Customer management features needed
I just did a quick run through customers beta after activating for our account.
I realize this a beta preview with unfished features so just want to get your...
Customers - multiple items ordered same day create a status problem
Many of my orders are a few different line items and Ebay does not put them under one order. They send them on several different orders. The system codes t...
KEY customers identified
It would be very very useful if in the customer section you could "code" a customer so when they order it would flag or identify the customer in the order s...
Integration with Magento
Would like to be able to pick a few fields from Magento .. Like Customer Group to port over to the Customer Database.
Date - Customer Management
In the summary of "first order date" and "last order date" it only gives the Month and the day, (NO YEAR). It would seem the year would be helpful. As the...
Deleting old addresses or non-recommended addresses
You need to be able to delete "old" addresses for a customer. This helps cut back on human error of using an incorrect address for shipping .. especially wh...
Feature requests for the customers beta
Here are a few suggestions: 1) allow attachment of pictures or files to the notes 2) You must allow for searches of text in the notes fields!!! 3)Allow for a...
Customer Orders
If we can create orders from the customer profile that would be great.
Edit Cutomer Info
If you could add the option to edit the customer information like address in the customer section that would be great.
Packing Slip variable
OK.
Doing the whole day for change the packing slip templates.
But still not prefect for me..
We need the packing slip to show out the bundle detail and hide...
Deleting all my customers saved addresses at one time
Hello there,
I would love the ability to delete all of my customer addresses (6k at this point) with a few clicks versus individually. My intention would be...
Mass Removal of Customer Tags
It appears that it's easy to add new tags to a given customer - you can do this by uploading or clicking/adding in the customer control grid.
Removing tags f...
Addition of formatting options on packing slip
We need more formatting options on the packing slips. Specifically, we need to remove and replace characters in the product title (to create line breaks base...