Branded Tracking support for more than one brand

ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...

Closed for comments

  • Jennifer R. [ShippingEasy]
  • 0 votes
  • 28 comments
  • Answered

Campaign Opt-In

We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
  • Katie Johnson
  • 0 votes
  • 7 comments
  • Completed

First Impression

Just signed up, 2 things on my wish list right off the bat.  I would like to be able to see the number of orders as a column in the default display. It would...
  • Bill James
  • 0 votes
  • 5 comments

Niche social media icon

I'm in the craft supplies industry and we participate in several social media websites unique to the industry.  I would like to put the icon and link in my e...
  • Laurel Murphy
  • 0 votes
  • 4 comments

Pop-up Sign up form

We really need a PopUp for the sign up form.  Most people won't click on a menu item called "subscribe".  They won't even look for a form on your home page. ...
  • Santiago Pinzon
  • 0 votes
  • 4 comments

Abandoned Cart Emails for Woocommerce

ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
  • Thomas Rybicki
  • 0 votes
  • 3 comments

Website Mailing List Signup form

In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list.
  • Ryan Olson
  • 0 votes
  • 3 comments
  • Completed

Ability to use variables and liquid tags in links in email templates

We would like to use tags and liquid in the <a href tags in email templates to pass certain data point back to our store. Example would be: <a href="https://...

Amazon Feedback and review email must haves

Hello, I'm in the process of switching over all my automated feedback and review request emails to Shippng Easy, but there a couple features that are deal br...
  • Chad hodach
  • 0 votes
  • 3 comments

Sending One Time Campaign to Multiple Lists at One time

It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
  • Jodie Shorette
  • 0 votes
  • 3 comments

Status of a customer

On my orders tab  I would like to see the customer status on incoming orders (New Repeat or aged)  This would allow me to insert notes or promo items into th...
  • Chester Mills
  • 0 votes
  • 3 comments

Branding tracking for orders that drop ship

I love the branded tracking emails but really wish that drop shipments would be included in this. I would really like for all my tracking emails to look cons...

Closed for comments

  • Sofia Rae Bishop
  • 0 votes
  • 2 comments
  • Answered

Email Sign up Form Should be Customizable

The Email sign up form is nice, but we need it to be customizable.  If we are offering a coupon or something as a reward for signing up, there is no way to c...
  • Tommy Shiao
  • 0 votes
  • 2 comments

Email Campaigns needs folders

Hello, I would like to be able to create folders for all my email campaigns to organize them better. Thanks, Chad
  • Chad hodach
  • 0 votes
  • 2 comments

Email Campaigns

Hello, We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
  • Chad hodach
  • 0 votes
  • 2 comments

Replicate a sent email to SM

I would like to post my emails to my Social Media accounts to make them public a few days after I have sent them to my mailing list. Is this function availab...
  • Laurel Murphy
  • 0 votes
  • 2 comments

Image Size Uploading

When making email campaigns, all my pictures are always too big and I have to resize in Paint so they will upload into ShippingEasy email. I'd like to make a...
  • Chloe Racoveanu
  • 0 votes
  • 2 comments

Automated email when cancelling a label

Currently when I cancel a label (usually because I made a wrong selection) to let the customer know to disregard the tracking # I have to go into my email sy...

Feature requests for the customers beta

Here are a few suggestions: 1) allow attachment of pictures or files to the notes 2) You must allow for searches of text in the notes fields!!! 3)Allow for a...
  • Jennifer Ames
  • 0 votes
  • 2 comments

Customer management features needed

I just did a quick run through customers beta after activating for our account. I realize this a beta preview with unfished features so just want to get your...
  • James Hobart
  • 0 votes
  • 2 comments

Mass promo Email to customers and Email conversations with customers

How many customers can potentially be included in "mass" emails?  Also, say I emailed a customer and after page refreshed, the email will become a link. What...
  • Yan Vilensky
  • 0 votes
  • 2 comments

SMS text message marketing

Would be a nice feature to have the option in Marketing Campaigns to have an SMS test messaging option as this is becoming more common.
  • Chris Price
  • 0 votes
  • 1 comment

Branded email templates

Allow us to create more than one branded email template so we can use this feature for other stores. Right now we can only use this for one store because the...
  • Joe Skinner
  • 1 vote
  • 1 comment

Request For Automated Email option for Bless email sign up form submissions

I would like to request the ability to set up an automatic email campaign to be able to send to people who sigh up on our website to join our email list. Rig...

Closed for comments

  • Sofia Rae Bishop
  • 0 votes
  • 1 comment
  • Answered

Birthday automation

I would love to be able to save customer birthday info into a field that could then be used to automate a birthday coupon campaign.

Closed for comments

  • Danielle Resseguie
  • 0 votes
  • 1 comment
  • Answered

Restricting Access to Marketing Dashboard

I'd like to see a user permission option added to restrict user access to the marketing dashboard. Currently, there isn't admin ability to restrict a user's ...
  • Daniel Taki
  • 0 votes
  • 1 comment

Split Shipment Email - Item 1 of 3 Delivered

We currently send out orders that are mostly kits with multiple items and end up being split shipments. While we do make sure each item is listed in the spli...
  • Trugard Direct IT
  • 0 votes
  • 1 comment

sponsored Social media presence with sales feature

  Goal to create a social media presence that is low/no maintenance for SE customers.  SE creates a package that SE customers can use/paste to their FB page ...
  • Joseph Gasper
  • 0 votes
  • 1 comment

Automated email campaigns

Hello, We would like to automatically send customers multiple emails all under one campaign. Example: Customer uses new sign up form, we want to send one ema...
  • Chad hodach
  • 0 votes
  • 1 comment

Email Marketing - Deleting Campaigns

I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :) 
  • Danielle Dunham
  • 0 votes
  • 1 comment