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SMS text message marketing
Would be a nice feature to have the option in Marketing Campaigns to have an SMS test messaging option as this is becoming more common.
Change the From email in communications with customers
Every email I send to customers says it is From messages@shippingeasyemail.com.
I would like for it to say it's coming from my business email address. It mig...
Branded email templates
Allow us to create more than one branded email template so we can use this feature for other stores. Right now we can only use this for one store because the...
Abandoned Cart Emails for Woocommerce
ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
Email Sign up Form Should be Customizable
The Email sign up form is nice, but we need it to be customizable. If we are offering a coupon or something as a reward for signing up, there is no way to c...
Restricting Access to Marketing Dashboard
I'd like to see a user permission option added to restrict user access to the marketing dashboard. Currently, there isn't admin ability to restrict a user's ...
Split Shipment Email - Item 1 of 3 Delivered
We currently send out orders that are mostly kits with multiple items and end up being split shipments. While we do make sure each item is listed in the spli...
sponsored Social media presence with sales feature
Goal to create a social media presence that is low/no maintenance for SE customers. SE creates a package that SE customers can use/paste to their FB page ...
Amazon Feedback and Review Tracking
PLEASE don't take away this feature! I got an email last week saying that this was going away. I just called in to find out why and there really didn't seem ...
Email Campaigns needs folders
Hello,
I would like to be able to create folders for all my email campaigns to organize them better.
Thanks,
Chad
Automated email campaigns
Hello,
We would like to automatically send customers multiple emails all under one campaign.
Example:
Customer uses new sign up form, we want to send one ema...
Email Campaigns
Hello,
We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
Email Marketing - Deleting Campaigns
I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :)
Replicate a sent email to SM
I would like to post my emails to my Social Media accounts to make them public a few days after I have sent them to my mailing list.
Is this function availab...
Niche social media icon
I'm in the craft supplies industry and we participate in several social media websites unique to the industry. I would like to put the icon and link in my e...
Image Size Uploading
When making email campaigns, all my pictures are always too big and I have to resize in Paint so they will upload into ShippingEasy email. I'd like to make a...
Track in real time repeated customers under Orders tab
It would be great to see if this is a repeated customer when an order comes in. This way you can compliment customers who buy from you more than 1 time by ad...
Negative feedback or review response process
Develop a automated response process for negative feedback or reviews. Negative feedback/review prevention program. Have sellers post how they deal with the...
Amazon feedback notices
Current feedback email reports are not useful but could be. Currently, too much info to sort through. SE is not the only thing I and most of you deal with ...
Pop-up Sign up form
We really need a PopUp for the sign up form. Most people won't click on a menu item called "subscribe". They won't even look for a form on your home page. ...
Campaign Audience - Contact list suggestion
There are many options for creating lists but I don't see any option to delete contacts. There are B2B contacts that should not receive our promotional email...
Abandoned Cart Email for 3dcart Integration
It would be great to have the ability to send an email to customers who have abandoned their cart - just like the ability to do that with Shopify.
Thanks for...
Add true boolean options for automated email campaigns
Right now you can only use the "AND" to add additional conditions.
What would be nice is to allow for boolean in the text box where we enter the condition.
S...
Amazon Feedback Mgmt duplicating
It appears that the # of of reviews showing in the product review statistics is misleading. I have 1 review for an item with 3 variations and it shows that ...
Show Returns On Customer Contacts Page
In the Customer Marketing / Contacts area when looking at any specific customer's account history you can see all of the order history, email history and ema...
Sort by Business Name in Marketing Contact List
The email marketing contact list can be sorted by a decent amount of fields but one that is missing is being able to sort by Business Name. From there you ca...
list/tag management
I would like to see a way to select/see only untagged individuals on the main customer list so I can add them to a list/tag and/or I would like to be able t...
PHONE APP
I would love to see a phone app. my home computer wont link to my wifi printer so I have to set the shipping order up on the computer then log in to the sit...
Average Daily Revenue
Please add to Marketing Dashboard under Averages this month the following: Revenue per Day.
UPDATE:
I see the new marketing dashboard which when looking at t...
Ability to use variables and liquid tags in links in email templates
We would like to use tags and liquid in the <a href tags in email templates to pass certain data point back to our store.
Example would be:
<a href="https://...