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Tracking Number on the Printout is Different Than Number in my Order
This must be a bug... I sent an envelope to Dublin Ireland. The tracking number on the label looks like it is a US tracking. The tracking number that show...
Reactivate Account
Hi,
I had an account that I closed in 2020, I would like to reopen that account rather than start a whole new one. How can I go about doing that? Since I don...
Ability to print to more than 1 printer
I have 2 printers. Currently I can only use 1 printer for Shipping Easy. Need to be able to use both printers
Shipping damage claim
I have had a damage claim filed. I paid $.77 to insure it as the package was only for $50. I need the email so that I could file a claim online. I can’t seem...
Is there any deprecation date for ShippingEasy APIs
HelloTeam ShippingEasy,We are Webgility and integrated the ShippingEasy APIs to download data like Orders.So we want to know is there any compliance for the ...
UPS account linking error
OK have had the same UPS for decades now - looking at different platforms to test out since we are moving away from shipstation. I can test other platforms a...
Must my international customer pay import taxes when items are NOT for resale?
My international customer gives my items away to kids, there is no re-selling. Shecifically where do I mark the shipping forms for USPS and FedEx to prevent ...
international shipping changed confusing
used to create an international label with person's name and address and the items listed and price and weight. Did that and there are no customs forms appea...
Shipping fees
Hi. We own a pack and ship store. Our customers drop off packages and print labels with us. We are currently use shipstation. We are looking for a solution t...
Training and set up call
Looking for Nick Sonnier.I have a Zoom call in 15 minutes and can't find any of your contact information or the Zoom login. Please help!Lori
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