Tracking Number on the Printout is Different Than Number in my Order

This must be a bug...  I sent an envelope to Dublin Ireland.  The tracking number on the label looks like it is a US tracking.  The tracking number that show...
  • Robert Parkin
  • 0 votes
  • 1 comment

Is there any deprecation date for ShippingEasy APIs

HelloTeam ShippingEasy,We are Webgility and integrated the ShippingEasy APIs to download data like Orders.So we want to know is there any compliance for the ...
  • Rahul h
  • 0 votes
  • 0 comments

UPS account linking error

OK have had the same UPS for decades now - looking at different platforms to test out since we are moving away from shipstation. I can test other platforms a...
  • Glenn Magrum
  • 0 votes
  • 0 comments

Must my international customer pay import taxes when items are NOT for resale?

My international customer gives my items away to kids, there is no re-selling. Shecifically where do I mark the shipping forms for USPS and FedEx to prevent ...
  • Brian Prothro
  • 0 votes
  • 0 comments

international shipping changed confusing

used to create an international label with person's name and address and the items listed and price and weight. Did that and there are no customs forms appea...
  • Gillian Martlew
  • 0 votes
  • 0 comments

Shipping fees

Hi. We own a pack and ship store. Our customers drop off packages and print labels with us. We are currently use shipstation. We are looking for a solution t...
  • Brandt Reed
  • 0 votes
  • 0 comments

Training and set up call

Looking for Nick Sonnier.I have a Zoom call in 15 minutes and can't find any of your contact information or the Zoom login. Please help!Lori
  • Lori Abrams
  • 0 votes
  • 0 comments

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