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Campaign Opt-In
We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
Website Mailing List Signup form
In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list.
Average Daily Revenue
Please add to Marketing Dashboard under Averages this month the following: Revenue per Day.
UPDATE:
I see the new marketing dashboard which when looking at t...
Ability to use variables and liquid tags in links in email templates
We would like to use tags and liquid in the <a href tags in email templates to pass certain data point back to our store.
Example would be:
<a href="https://...
Automated email when cancelling a label
Currently when I cancel a label (usually because I made a wrong selection) to let the customer know to disregard the tracking # I have to go into my email sy...
Amazon Feedback and review email must haves
Hello,
I'm in the process of switching over all my automated feedback and review request emails to Shippng Easy, but there a couple features that are deal br...
Sending One Time Campaign to Multiple Lists at One time
It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
Packing Slip variable
OK.
Doing the whole day for change the packing slip templates.
But still not prefect for me..
We need the packing slip to show out the bundle detail and hide...
Downloading Customer Data
One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
Status of a customer
On my orders tab I would like to see the customer status on incoming orders (New Repeat or aged) This would allow me to insert notes or promo items into th...
Customer Rules
I would like to see customer rules available similar to shipping rules setup.
I would like to automatically add tags to customers.
For example, if a customer...
Branded Tracking support for more than one brand
ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...
Email Marketing - Deleting Campaigns
I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :)
Replicate a sent email to SM
I would like to post my emails to my Social Media accounts to make them public a few days after I have sent them to my mailing list.
Is this function availab...
Niche social media icon
I'm in the craft supplies industry and we participate in several social media websites unique to the industry. I would like to put the icon and link in my e...
Image Size Uploading
When making email campaigns, all my pictures are always too big and I have to resize in Paint so they will upload into ShippingEasy email. I'd like to make a...
Amazon Feedback Management Notification Email
It seems like a waste of time to get almost daily emails that a new negative review was found. When I follow through, there is only 1 negative review and it...
Track in real time repeated customers under Orders tab
It would be great to see if this is a repeated customer when an order comes in. This way you can compliment customers who buy from you more than 1 time by ad...
Negative feedback or review response process
Develop a automated response process for negative feedback or reviews. Negative feedback/review prevention program. Have sellers post how they deal with the...
Amazon feedback notices
Current feedback email reports are not useful but could be. Currently, too much info to sort through. SE is not the only thing I and most of you deal with ...
Pop-up Sign up form
We really need a PopUp for the sign up form. Most people won't click on a menu item called "subscribe". They won't even look for a form on your home page. ...
Campaign Audience - Contact list suggestion
There are many options for creating lists but I don't see any option to delete contacts. There are B2B contacts that should not receive our promotional email...
Abandoned Cart Email for 3dcart Integration
It would be great to have the ability to send an email to customers who have abandoned their cart - just like the ability to do that with Shopify.
Thanks for...
Add true boolean options for automated email campaigns
Right now you can only use the "AND" to add additional conditions.
What would be nice is to allow for boolean in the text box where we enter the condition.
S...
Amazon Feedback Mgmt duplicating
It appears that the # of of reviews showing in the product review statistics is misleading. I have 1 review for an item with 3 variations and it shows that ...
Show Returns On Customer Contacts Page
In the Customer Marketing / Contacts area when looking at any specific customer's account history you can see all of the order history, email history and ema...
Sort by Business Name in Marketing Contact List
The email marketing contact list can be sorted by a decent amount of fields but one that is missing is being able to sort by Business Name. From there you ca...
list/tag management
I would like to see a way to select/see only untagged individuals on the main customer list so I can add them to a list/tag and/or I would like to be able t...
PHONE APP
I would love to see a phone app. my home computer wont link to my wifi printer so I have to set the shipping order up on the computer then log in to the sit...
Able to put an Unsubscribe button anywhere in a Campaign
We sent out a one-time Campaign, a few customers said they could not find the unsubscribe button on the bottom. We knew there was one, so it isnt a HUGE deal...