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Branded Tracking support for more than one brand
ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...
Branding tracking for orders that drop ship
I love the branded tracking emails but really wish that drop shipments would be included in this. I would really like for all my tracking emails to look cons...
Automated email when cancelling a label
Currently when I cancel a label (usually because I made a wrong selection) to let the customer know to disregard the tracking # I have to go into my email sy...
Campaign Opt-In
We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
Birthday automation
I would love to be able to save customer birthday info into a field that could then be used to automate a birthday coupon campaign.
Abandoned Cart Emails for Woocommerce
ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
Email Sign up Form Should be Customizable
The Email sign up form is nice, but we need it to be customizable. If we are offering a coupon or something as a reward for signing up, there is no way to c...
Split Shipment Email - Item 1 of 3 Delivered
We currently send out orders that are mostly kits with multiple items and end up being split shipments. While we do make sure each item is listed in the spli...
Pop-up Sign up form
We really need a PopUp for the sign up form. Most people won't click on a menu item called "subscribe". They won't even look for a form on your home page. ...
Website Mailing List Signup form
In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list.
Average Daily Revenue
Please add to Marketing Dashboard under Averages this month the following: Revenue per Day.
UPDATE:
I see the new marketing dashboard which when looking at t...
Ability to use variables and liquid tags in links in email templates
We would like to use tags and liquid in the <a href tags in email templates to pass certain data point back to our store.
Example would be:
<a href="https://...
Able to put an Unsubscribe button anywhere in a Campaign
We sent out a one-time Campaign, a few customers said they could not find the unsubscribe button on the bottom. We knew there was one, so it isnt a HUGE deal...
Amazon Feedback and review email must haves
Hello,
I'm in the process of switching over all my automated feedback and review request emails to Shippng Easy, but there a couple features that are deal br...
Sending One Time Campaign to Multiple Lists at One time
It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
Packing Slip variable
OK.
Doing the whole day for change the packing slip templates.
But still not prefect for me..
We need the packing slip to show out the bundle detail and hide...
Downloading Customer Data
One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
Status of a customer
On my orders tab I would like to see the customer status on incoming orders (New Repeat or aged) This would allow me to insert notes or promo items into th...
Customer Rules
I would like to see customer rules available similar to shipping rules setup.
I would like to automatically add tags to customers.
For example, if a customer...
Restricting Access to Marketing Dashboard
I'd like to see a user permission option added to restrict user access to the marketing dashboard. Currently, there isn't admin ability to restrict a user's ...
sponsored Social media presence with sales feature
Goal to create a social media presence that is low/no maintenance for SE customers. SE creates a package that SE customers can use/paste to their FB page ...
Amazon Feedback and Review Tracking
PLEASE don't take away this feature! I got an email last week saying that this was going away. I just called in to find out why and there really didn't seem ...
Email Campaigns needs folders
Hello,
I would like to be able to create folders for all my email campaigns to organize them better.
Thanks,
Chad
Automated email campaigns
Hello,
We would like to automatically send customers multiple emails all under one campaign.
Example:
Customer uses new sign up form, we want to send one ema...
Email Campaigns
Hello,
We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
Email Marketing - Deleting Campaigns
I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :)
Replicate a sent email to SM
I would like to post my emails to my Social Media accounts to make them public a few days after I have sent them to my mailing list.
Is this function availab...
Niche social media icon
I'm in the craft supplies industry and we participate in several social media websites unique to the industry. I would like to put the icon and link in my e...
Image Size Uploading
When making email campaigns, all my pictures are always too big and I have to resize in Paint so they will upload into ShippingEasy email. I'd like to make a...
Amazon Feedback Management Notification Email
It seems like a waste of time to get almost daily emails that a new negative review was found. When I follow through, there is only 1 negative review and it...