Able to put an Unsubscribe button anywhere in a Campaign

We sent out a one-time Campaign, a few customers said they could not find the unsubscribe button on the bottom. We knew there was one, so it isnt a HUGE deal...
  • ModShield
  • 0 votes
  • 1 comment

Automated email when cancelling a label

Currently when I cancel a label (usually because I made a wrong selection) to let the customer know to disregard the tracking # I have to go into my email sy...

Volusion Cart Abandonment Emails Feature

Volusion currently only allows a merchant to send emails manually to recapture abandoned cart customers. Cumbersome and very unfortunate. I hope some day in ...
  • Advanced Alternatives Center
  • 0 votes
  • 1 comment

Amazon Feedback and review email must haves

Hello, I'm in the process of switching over all my automated feedback and review request emails to Shippng Easy, but there a couple features that are deal br...
  • Reaction Tackle
  • 1 vote
  • 3 comments

how do i stop getting tons of emails?

how do i stop getting the weekly "campaigns" emails?and how do i stop getting emails every time i ship something out? ... so annoying! 
  • LLR Stacia Trapp
  • 0 votes
  • 1 comment

Sending One Time Campaign to Multiple Lists at One time

It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
  • JANT girl
  • 1 vote
  • 3 comments

Campaign Opt-In

We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
  • rubyminer
  • 2 votes
  • 7 comments
  • Completed

Addition of formatting options on packing slip

We need more formatting options on the packing slips. Specifically, we need to remove and replace characters in the product title (to create line breaks base...
  • Tracy Sailors
  • 0 votes
  • 1 comment
  • Answered

Mass Removal of Customer Tags

It appears that it's easy to add new tags to a given customer - you can do this by uploading or clicking/adding in the customer control grid. Removing tags f...
  • BikeHubStore.com LLC
  • 0 votes
  • 1 comment

Packing Slip variable

OK. Doing the whole day for change the packing slip templates. But still not prefect for me.. We need the packing slip to show out the bundle detail and hide...
  • Hydroplanet
  • 1 vote
  • 1 comment

Deleting all my customers saved addresses at one time

Hello there,  I would love the ability to delete all of my customer addresses (6k at this point) with a few clicks versus individually. My intention would be...
  • LuLaRoe Okleshens
  • 0 votes
  • 1 comment

Edit Cutomer Info

If you could add the option to edit the customer information like address in the customer section that would be great.
  • DetailNet
  • 0 votes
  • 1 comment

Customer Orders

If we can create orders from the customer profile that would be great.
  • DetailNet
  • 0 votes
  • 1 comment

Feature requests for the customers beta

Here are a few suggestions: 1) allow attachment of pictures or files to the notes 2) You must allow for searches of text in the notes fields!!! 3)Allow for a...
  • Leifi Ames
  • 0 votes
  • 2 comments

Deleting old addresses or non-recommended addresses

You need to be able to delete "old" addresses for a customer.  This helps cut back on human error of using an incorrect address for shipping .. especially wh...
  • LuLaRoe Jodi Hamilton
  • 0 votes
  • 1 comment

Date - Customer Management

 In the summary of "first order date" and "last order date" it only gives the Month and the day, (NO YEAR).  It would seem the year would be helpful.  As the...
  • USA METAL ONLINE LLC
  • 0 votes
  • 1 comment

Integration with Magento

 Would like to be able to pick a few fields from Magento .. Like Customer Group to port over to the Customer Database.
  • Federici Brands
  • 0 votes
  • 1 comment

KEY customers identified

It would be very very useful if in the customer section you could "code"  a customer so when they order it would flag or identify the customer in the order s...
  • USA METAL ONLINE LLC
  • 0 votes
  • 1 comment

Customers - multiple items ordered same day create a status problem

Many of my orders are a few different line items and Ebay does not put them under one order.  They send them on several different orders.  The system codes t...
  • USA METAL ONLINE LLC
  • 0 votes
  • 1 comment

Customer management features needed

I just did a quick run through customers beta after activating for our account. I realize this a beta preview with unfished features so just want to get your...
  • Alpaca Direct
  • 0 votes
  • 2 comments

Downloading Customer Data

One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
  • Argin Mehrabian
  • 1 vote
  • 1 comment

customer tab email - format

It would be great to be able to send emails with different fonts, pictures etc.  Its marketing so it needs to look good. We need to be able to add logo and a...
  • USA METAL ONLINE LLC
  • 0 votes
  • 1 comment

Status of a customer

On my orders tab  I would like to see the customer status on incoming orders (New Repeat or aged)  This would allow me to insert notes or promo items into th...
  • USA METAL ONLINE LLC
  • 1 vote
  • 3 comments

Amazon order numbers are too long to display last order information

The default customer page has columns labeled First Order and Last Order which are formatted as order-number/date.  Amazon order numbers are 19 characters lo...
  • Dad-n-Lad
  • 0 votes
  • 1 comment

Customers

Email needs to be able to insert pics and styling.. 
  • Federici Brands
  • 0 votes
  • 1 comment

Customer Rules

I would like to see customer rules available similar to shipping rules setup. I would like to automatically add tags to customers. For example, if a customer...
  • CitySouvenirs
  • 1 vote
  • 1 comment

Email to customers

Honestly I wasn't thrilled with the fact that I can't even see what the email to the customer looks like... can we put links in it? What shows as a signature...
  • Dog Collar Fancy
  • 0 votes
  • 1 comment

Automatic syncing with other customer database

I would love to see a way where existing customers in our database can be automatically synced to this customer list. We already have a user/subscriber/custo...
  • Beaufort Linen Company
  • 0 votes
  • 1 comment

Mass promo Email to customers and Email conversations with customers

How many customers can potentially be included in "mass" emails?  Also, say I emailed a customer and after page refreshed, the email will become a link. What...
  • World By Shotglass
  • 0 votes
  • 2 comments

Customer Management Emails

I would like to see the ability to set an email for a future date/time delivery in the CM email feature.  This way I can write an email now, when I think of ...
  • eHarleyParts.com
  • 0 votes
  • 1 comment