Branded Tracking support for more than one brand

ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...
  • Jennifer R. [ShippingEasy]
  • 10 votes
  • 22 comments

Campaign Opt-In

We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
  • rubyminer
  • 2 votes
  • 7 comments
  • Completed

Website Mailing List Signup form

In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list.
  • ezsales
  • 1 vote
  • 3 comments
  • Completed

Average Daily Revenue

Please add to Marketing Dashboard under Averages this month the following: Revenue per Day. UPDATE: I see the new marketing dashboard which when looking at t...
  • Rockin' B Games
  • 1 vote
  • 1 comment

Ability to use variables and liquid tags in links in email templates

We would like to use tags and liquid in the <a href tags in email templates to pass certain data point back to our store. Example would be: <a href="https://...

Automated email when cancelling a label

Currently when I cancel a label (usually because I made a wrong selection) to let the customer know to disregard the tracking # I have to go into my email sy...

Amazon Feedback and review email must haves

Hello, I'm in the process of switching over all my automated feedback and review request emails to Shippng Easy, but there a couple features that are deal br...
  • Reaction Tackle
  • 1 vote
  • 3 comments

Sending One Time Campaign to Multiple Lists at One time

It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
  • JANT girl
  • 1 vote
  • 3 comments

Packing Slip variable

OK. Doing the whole day for change the packing slip templates. But still not prefect for me.. We need the packing slip to show out the bundle detail and hide...
  • Hydroplanet
  • 1 vote
  • 1 comment

Downloading Customer Data

One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
  • Argin Mehrabian
  • 1 vote
  • 1 comment

Status of a customer

On my orders tab  I would like to see the customer status on incoming orders (New Repeat or aged)  This would allow me to insert notes or promo items into th...
  • USA METAL ONLINE LLC
  • 1 vote
  • 3 comments

Customer Rules

I would like to see customer rules available similar to shipping rules setup. I would like to automatically add tags to customers. For example, if a customer...
  • CitySouvenirs
  • 1 vote
  • 1 comment

Abandoned Cart Emails for Woocommerce

ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
  • Tommy Rybicki
  • 0 votes
  • 1 comment

Email Sign up Form Should be Customizable

The Email sign up form is nice, but we need it to be customizable.  If we are offering a coupon or something as a reward for signing up, there is no way to c...
  • Bikershades
  • 0 votes
  • 2 comments

Restricting Access to Marketing Dashboard

I'd like to see a user permission option added to restrict user access to the marketing dashboard. Currently, there isn't admin ability to restrict a user's ...
  • Alliance Chemical
  • 0 votes
  • 1 comment

Split Shipment Email - Item 1 of 3 Delivered

We currently send out orders that are mostly kits with multiple items and end up being split shipments. While we do make sure each item is listed in the spli...
  • Trugard Direct IT
  • 0 votes
  • 1 comment

sponsored Social media presence with sales feature

  Goal to create a social media presence that is low/no maintenance for SE customers.  SE creates a package that SE customers can use/paste to their FB page ...
  • TecScan
  • 0 votes
  • 1 comment

Amazon Feedback and Review Tracking

PLEASE don't take away this feature! I got an email last week saying that this was going away. I just called in to find out why and there really didn't seem ...
  • Mercantile Station 2, LTD
  • 0 votes
  • 0 comments

Email Campaigns needs folders

Hello, I would like to be able to create folders for all my email campaigns to organize them better. Thanks, Chad
  • Reaction Tackle
  • 0 votes
  • 1 comment

Automated email campaigns

Hello, We would like to automatically send customers multiple emails all under one campaign. Example: Customer uses new sign up form, we want to send one ema...
  • Reaction Tackle
  • 0 votes
  • 1 comment

Email Campaigns

Hello, We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
  • Reaction Tackle
  • 0 votes
  • 1 comment

Email Marketing - Deleting Campaigns

I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :) 
  • The Knob Shop
  • 0 votes
  • 1 comment

Replicate a sent email to SM

I would like to post my emails to my Social Media accounts to make them public a few days after I have sent them to my mailing list. Is this function availab...
  • Handknitting
  • 0 votes
  • 2 comments

Niche social media icon

I'm in the craft supplies industry and we participate in several social media websites unique to the industry.  I would like to put the icon and link in my e...
  • Handknitting
  • 0 votes
  • 4 comments

Image Size Uploading

When making email campaigns, all my pictures are always too big and I have to resize in Paint so they will upload into ShippingEasy email. I'd like to make a...
  • Chloe Palethorpe
  • 0 votes
  • 2 comments

Amazon Feedback Management Notification Email

It seems like a waste of time to get almost daily emails that a new negative review was found.  When I follow through, there is only 1 negative review and it...
  • My Happy Feet
  • 0 votes
  • 1 comment
  • Planned

Track in real time repeated customers under Orders tab

It would be great to see if this is a repeated customer when an order comes in. This way you can compliment customers who buy from you more than 1 time by ad...
  • Aleksei
  • 0 votes
  • 1 comment

Negative feedback or review response process

Develop a automated response process for negative feedback or reviews.  Negative feedback/review prevention program. Have sellers post how they deal with the...
  • TecScan
  • 0 votes
  • 1 comment

Amazon feedback notices

Current feedback email reports are not useful but could be.  Currently, too much info to sort through.  SE is not the only thing I and most of you deal with ...
  • TecScan
  • 0 votes
  • 1 comment

Pop-up Sign up form

We really need a PopUp for the sign up form.  Most people won't click on a menu item called "subscribe".  They won't even look for a form on your home page. ...
  • Smoky Mountain Beard Co.
  • 0 votes
  • 3 comments