Branded Tracking support for more than one brand

ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...
  • Jennifer R. [ShippingEasy]
  • 8 votes
  • 16 comments

Campaign Opt-In

We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
  • rubyminer
  • 2 votes
  • 7 comments
  • Completed

First Impression

Just signed up, 2 things on my wish list right off the bat.  I would like to be able to see the number of orders as a column in the default display. It would...
  • Dad-n-Lad
  • 0 votes
  • 5 comments

Niche social media icon

I'm in the craft supplies industry and we participate in several social media websites unique to the industry.  I would like to put the icon and link in my e...
  • Handknitting
  • 0 votes
  • 4 comments

Pop-up Sign up form

We really need a PopUp for the sign up form.  Most people won't click on a menu item called "subscribe".  They won't even look for a form on your home page. ...
  • Smoky Mountain Beard Co.
  • 0 votes
  • 3 comments

Website Mailing List Signup form

In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list.
  • ezsales
  • 1 vote
  • 3 comments
  • Completed

Ability to use variables and liquid tags in links in email templates

We would like to use tags and liquid in the <a href tags in email templates to pass certain data point back to our store. Example would be: <a href="https://...

Amazon Feedback and review email must haves

Hello, I'm in the process of switching over all my automated feedback and review request emails to Shippng Easy, but there a couple features that are deal br...
  • Reaction Tackle
  • 1 vote
  • 3 comments

Sending One Time Campaign to Multiple Lists at One time

It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
  • JANT girl
  • 1 vote
  • 3 comments

Status of a customer

On my orders tab  I would like to see the customer status on incoming orders (New Repeat or aged)  This would allow me to insert notes or promo items into th...
  • USA METAL ONLINE LLC
  • 1 vote
  • 3 comments

Image Size Uploading

When making email campaigns, all my pictures are always too big and I have to resize in Paint so they will upload into ShippingEasy email. I'd like to make a...
  • Chloe Palethorpe
  • 0 votes
  • 2 comments

Automated email when cancelling a label

Currently when I cancel a label (usually because I made a wrong selection) to let the customer know to disregard the tracking # I have to go into my email sy...

Feature requests for the customers beta

Here are a few suggestions: 1) allow attachment of pictures or files to the notes 2) You must allow for searches of text in the notes fields!!! 3)Allow for a...
  • Leifi Ames
  • 0 votes
  • 2 comments

Customer management features needed

I just did a quick run through customers beta after activating for our account. I realize this a beta preview with unfished features so just want to get your...
  • Alpaca Direct
  • 0 votes
  • 2 comments

Mass promo Email to customers and Email conversations with customers

How many customers can potentially be included in "mass" emails?  Also, say I emailed a customer and after page refreshed, the email will become a link. What...
  • World By Shotglass
  • 0 votes
  • 2 comments

Split Shipment Email - Item 1 of 3 Delivered

We currently send out orders that are mostly kits with multiple items and end up being split shipments. While we do make sure each item is listed in the spli...
  • Trugard Direct IT
  • 0 votes
  • 1 comment

Email Campaigns needs folders

Hello, I would like to be able to create folders for all my email campaigns to organize them better. Thanks, Chad
  • Reaction Tackle
  • 0 votes
  • 1 comment

Automated email campaigns

Hello, We would like to automatically send customers multiple emails all under one campaign. Example: Customer uses new sign up form, we want to send one ema...
  • Reaction Tackle
  • 0 votes
  • 1 comment

Email Campaigns

Hello, We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
  • Reaction Tackle
  • 0 votes
  • 1 comment

Email Marketing - Deleting Campaigns

I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :) 
  • The Knob Shop
  • 0 votes
  • 1 comment

Amazon Feedback Management Notification Email

It seems like a waste of time to get almost daily emails that a new negative review was found.  When I follow through, there is only 1 negative review and it...
  • My Happy Feet
  • 0 votes
  • 1 comment
  • Planned

Track in real time repeated customers under Orders tab

It would be great to see if this is a repeated customer when an order comes in. This way you can compliment customers who buy from you more than 1 time by ad...
  • Aleksei
  • 0 votes
  • 1 comment

Negative feedback or review response process

Develop a automated response process for negative feedback or reviews.  Negative feedback/review prevention program. Have sellers post how they deal with the...
  • TecScan
  • 0 votes
  • 1 comment

Amazon feedback notices

Current feedback email reports are not useful but could be.  Currently, too much info to sort through.  SE is not the only thing I and most of you deal with ...
  • TecScan
  • 0 votes
  • 1 comment

Campaign Audience - Contact list suggestion

There are many options for creating lists but I don't see any option to delete contacts. There are B2B contacts that should not receive our promotional email...
  • Charles Double Reed Company
  • 0 votes
  • 1 comment

Abandoned Cart Email for 3dcart Integration

It would be great to have the ability to send an email to customers who have abandoned their cart - just like the ability to do that with Shopify. Thanks for...
  • Karen Thomas
  • 0 votes
  • 1 comment

Add true boolean options for automated email campaigns

Right now you can only use the "AND" to add additional conditions. What would be nice is to allow for boolean in the text box where we enter the condition. S...
  • Morehead Speed Works LLC
  • 0 votes
  • 1 comment

Show Returns On Customer Contacts Page

In the Customer Marketing / Contacts area when looking at any specific customer's account history you can see all of the order history, email history and ema...

Sort by Business Name in Marketing Contact List

The email marketing contact list can be sorted by a decent amount of fields but one that is missing is being able to sort by Business Name. From there you ca...
  • MCBAY PERFORMANCE
  • 0 votes
  • 1 comment

list/tag management

I would like to see a way to select/see only untagged individuals on the main customer list so I can add them to a list/tag  and/or I would like to be able t...
  • All Barn Wood Inc
  • 0 votes
  • 1 comment