Print Label using UPS-One balance

When I print the label using the UPS-One balance, get the error message: "We are temporarily unable to retrieve the value of your One Balance account. We are...

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  • Terre.USA
  • 0 votes
  • 1 comment
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I shipped a package from the US to Australia but the shipping label sent it somewhere in Illinois, what do I do?

So I manage a small shop for keychains on storenvy. This was my first time shipping internationally and due to me being used to the labels being correct from...

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  • Ace Aster (Papyrus)
  • 0 votes
  • 1 comment
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"Ready to ship" page showing abbreviated item title renders the feature useless

"Ready to ship" page showing abbreviated item title renders the feature useless.Abbreviated like that, so little of the product title is shown, that similar ...

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  • Brubaker
  • 0 votes
  • 1 comment
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Capitalized SKUs making them invalid

On the orders page, if you click on an order the SKU in the overlay window is capitalized. As SKUs are case sensitive on most marketplaces, this is totally u...

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  • Brubaker
  • 0 votes
  • 1 comment
  • Answered

Shipments screen broken by update

Seems like it should have been tested? The new lack of ability to scan in orders one by one in the shipments screen causing a lot more work and clicks. I see...
  • Brian Hodgson
  • 0 votes
  • 0 comments

Create shipment problem

This is what I get when i create a new shipment    Purchased Labels  Print Selected     Print All     Retry Selected Order Qty Total Postage Action ...
  • BH Liquidator
  • 0 votes
  • 0 comments

Woocommmerce Workflow Issue -- Sync Order Status when order over 1 day old

I am testing out ShippingEasy as a possible replacement for my current shipping solution and have run into an issue with my workflow. I process orders once p...

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  • Blue Boat Solutions, LLC
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  • 1 comment
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Report for undelivered orders AND shipping updates too delayed

It is very cumbersome to scroll through page after page of orders to see what has not reached its destination. With the USPS 2020 holiday shipping delay deba...
  • Little Miss Moffitt
  • 0 votes
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Orders

I have integrated this module for magento2 and i have order few products and products are listed in products menu but not showing in orders menu.

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  • Test
  • 0 votes
  • 1 comment
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Create shipment problem

When creating a shipment from an order I get the following  This happened after 1 pm PST on 12/30/20.   Short thereafter the following comes up: Tried almo...
  • ShowerAuthority.com
  • 0 votes
  • 1 comment

Lost UPS package

Hi, few months ago one of my UPS packages was lost.  As recommended by Shippingeasy, I filed a claim with UPS. Once the claim was processed, UPS only credite...
  • Nails Plus More Wholesale
  • 0 votes
  • 1 comment

Credentials could not be validated Magento 2

Hi, we have been connected to shipping easy for a couple months, we had to change our admin password on the magento end and it disconnected shipping easy. I ...

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  • HBF Co Llc.
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  • 1 comment
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the Automatically Advance Ship Date After is not working

Hi I am trying to automatically advance the ship date after 1:30 pm CST. To do this I made sure my time zone is correct and then under profile I sent the Aut...

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  • Nails Plus More Wholesale
  • 0 votes
  • 1 comment

Printed wrong label? How did this happen

I paid for a international label and printed and already shipped it out but when I check my order history it states that I paid for another label and that it...
  • Anti Competition
  • 0 votes
  • 1 comment

WooCommerce Store Continuously Disconnecting

Hi There, I manage a WooCommerce store for a client and they use ShippingEasy to manage their shipping. For the past month, the store keeps disconnecting. I ...
  • Kyle Goodman
  • 0 votes
  • 2 comments

Orders Splitting Incorrectly - Editing Orders - Bugs

There are some orders that I must manually edit and split into separate orders depending on weight.  After mapping the way I want to split them, Shipping Eas...
  • BBQPelletsOnline
  • 0 votes
  • 0 comments

Delivered check mark on shipment history not appearing since October 15th

Even though tracking says delivered, the "delivered" check mark has not been applied to any shipment past October 15th. I have checked my account on 2 differ...
  • Quirky Antiques
  • 0 votes
  • 1 comment

Amazon is connected but Shipping Easy is not connected to Amazon

I have successfully integrated Amazon Seller and it shows so on Amazon however it does not show as integrated on Shipping Easy.

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  • Pd 4106
  • 0 votes
  • 1 comment
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UPS Rate Quote Error

Hello,   I noticed yesterday and today that I’m not able to get a carrier quote from UPS for my One Balance account. Below are screenshots that I took of the...

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  • Jathan Merkel
  • 0 votes
  • 3 comments
  • Answered

Unable to sign up for UPS Balance

Unable to add UPS Balance to my account - several browser tries Chrome. FF. Safari all give same problem.  
  • Stuarts Coffee Co
  • 0 votes
  • 1 comment

Magento 2.4

Hello, Is there a plan to make compatible with Magento 2.4? Specifically, will there be support for 2FA log in to Magento or must 2FA be disabled to work wit...
  • Keith Tanis
  • 0 votes
  • 0 comments

Cancel Account

I meant to only downgrade my account. Can you fix this?
  • C Marie
  • 0 votes
  • 1 comment

Ready to print

I want to delete an item that is pending ready to print. it ended up being a duplicate which already was printed.   postage did not get purchased with this l...
  • Triada Networks LLC
  • 0 votes
  • 0 comments

Can’t add UPS One Balance to my account

No matter what I try I get this error:
  • Ofertas a Balazo
  • 0 votes
  • 1 comment

One Balance UPS creating authentication error

Going on day four of trying to fix this error. UPS one balance freezes the account and will not let me print a label. It says there is an authentication erro...
  • Celtic Corner
  • 0 votes
  • 1 comment

PayPal not Syncing

I have not been able to sync to my PayPal store since late August. Any information regarding what happened and how to fix it would be welcome.
  • David Steen
  • 0 votes
  • 5 comments

orders not coming over to Shipping easy from PayPal

My orders have not synced since 8/31 at midnight from PayPal. I have tried everything I can to fix this but have had no success. What is wrong?? Is it a PayP...
  • Village Bears
  • 0 votes
  • 1 comment

Disconnected Stores

Sometime today both of my PayPal stores disconnected. Anytime I try to reconnect I get an error message. Sound familiar to anyone? Thanks - D
  • David Steen
  • 0 votes
  • 0 comments

Shipping Confirmation Emails No Longer Being Sent/Received

My account is set to automatically send shipping confirmation emails to the recipient, and CC me, as soon as postage is purchased.  However, I have received ...
  • THE LOCAVORE STORE
  • 0 votes
  • 1 comment

Is Shipping Easy down?

Getting a connection time out error when logging in.
  • NET TOTAL LLC
  • 0 votes
  • 1 comment