Feature Requests | Productivity

i thought my customers were being informed of their packages of my live shrimp and now i find that they were not informed and all the poor creatures perished because the customer had no idea the package had been left at their front door because they only had the first tracking number which was the one that we bought first but was too small so we cancelled it and paid for a larger package and heavier weight. Amazon and/or Shipping easy need to figure out how to make this wo... [ view more | comment ]

We would like to remove or split orders with rules but we only found the option to split the whole order by individual SKU, which doesn't give a lot of flexibility on selecting which items should be split. Especially for a large order with multiple items, we don't want to create multiple split orders, just remove specific items. Can you add a feature for the rules to split the order by "Product Categories"? This for example can split an order with stock and out-s... [ view more | comment ]

We have called ShippingEasy multiple times as some WooCommerce orders that were created X number of days ago (not sure what your setting for X is) are not showing up in S.E. even though their status = processing (i.e. paid for in WooCommerce). My most recent example was I had an order that was just paid for on 12/17, but was originally created on 12/3.  Your support team could do a sweep to fix it. So, my question, is why not add this sweep feature to your manual sync feat... [ view more | comment ]

Hello, I recently started using the option to send inventory levels from (My location + FBA) but when an order comes in, I have no clue which location has stock? Can you please add a column on the Orders page, that will notify you if you don't have stock in "My Location" Thanks, Chad [ view more | comment ]

It would be nice in the "Packing Slip Templates" area to have an option to Duplicate a template. You have the duplicate feature in the Shipping Rules area. It would save time in recreating new Packing slips. ThanksTim [ view more | comment ]

Hello, I have seen that USPS sometimes loses my packages. I have no idea this happens until a customer notifies me and I check the tracking number to see that no acceptance scan was done by the post office.  Shipping easy is currently able to show USPS tracking information status under the "Delivery" column under shipping history.  It would be nice if there was a user setting that can alert me if Label has been purchased and after X number of days there is no shi... [ view more | comment ]

Hello, I would like to see the price and item sells for in every sales channel that I have linked. Sometimes items are priced wrong, and this would help catch it. If we could sync pricing or change item prices that would be great too.   Thanks! [ view more | comment ]

Hello, I would like to turn on/off certain products selectively that will be sending inventory updates to stores. Example Sku A, B I want sku A fba inventory sent to Ebay, but not B (We still sell sku B to ebay merchant fulfilled) Currently its all or nothing it appears [ view more | comment ]

Hello, Can you please allows us to import FBA orders from Amazon UK. We would like to see all this data in SE and run reports with it.   Thanks! [ view more | comment ]

Hello, These new reports are great! Thank you for adding them. For the forecasting report, can you please allow us to use the sales history for one year, we sell seasonal items, and the report would be much more useful if we could set the history to 1 year.   Thanks! [ view more | comment ]

Etsy now offers sellers the option of creating products with a "personalization" option. This, like item specifics, needs to pass to Shipping Easy and be reflected on packing slips, invoices, etc. Here is the article: https://help.etsy.com/hc/en-gb/articles/360000344528-Offering-Custom-Personalised-Items   [ view more | comment ]

The title explains it all. I want to see the following data added to the Shipping Report:- Time to ship: How long from when a label is printed to the post office scans it in.- Time to deliver: How long to deliver an order. I want to know these metrics to optimize my supplychain. It'd be awesome to know them. [ view more | comment ]

Custom Report can include the 'Order Date' column but not 'Payment Date'   We desperately need the 'Payment Date' when downloading the CSV into Quickbooks.  Occasionally, the Order Date is NOT the same as the Payment Date and it is affecting our Accounting reports.   We'd appreciate it if ShippingEasy can include the Payment Date in the report download.   Thanks. [ view more | comment ]

We ship a lot of batches that we import via CSV but they ship on other customers FedEx or UPS accounts. For each batch, even if we have a saved selection we have to manually choose the 3rd party billing account by first choosing 'third party' from the dropdown and then choose the account they go to.  We then get warnings for addresses for certain orders in each batch that we have to then go and confirm the address. We don't want to have to worry about the addresses for our... [ view more | comment ]

Hi, this is my first post on these forums. I have things i would love to be looked at ready for next year if possible, this is regarding 'Customized' products that come via Amazon.Right now we use the shipeasy report to help us create the print files for our customized orders. The customization is contained as part of the product name for example... (With the three customized text fields for this product highlighted in bold below).Trend Setters First Christmas Married Orna... [ view more | comment ]

We currently automate processes through Outlook where any attachments can be automatically downloaded and saved to our server, but to our surprise the scheduled reports do not have the attachments in the email, only a link that says "Download Here" I am not sure if Shipping Easy decided not to include the attachments because of size, but for daily reports they should not be that big and it will be very productive to have them attached to the emails. IF this canno... [ view more | comment ]

  Revise headings to better describe the process   I have done a few thousand labels on Shippingeasy and still find myself hesitating because the headings don’t describe the process associated with the heading.  Thankfully the process is great. It seems the word Shipments is used inappropriately, to me. I think it means, (Noun)** a load of goods that is transported by any method (not just by ship).** What, Shippingeasy is really doing is facilitating the processing... [ view more | comment ]

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need to say much more.. but before we were aware of this we sent out a number of batch shipments without fully understanding or knowing we needed to change it. This cost the company A LOT of $$. Also if someone mistakenly forgets to change it, we are also of course charged for the recipients import fees. In what scenario a... [ view more | comment ]

Wholesale Price is not a choice of fields to be displayed when you select Inventory Products and therefore does not show up on the edit pick list of items. It would be a quick reference for us since we change our cost price based on materials used.  This way we do not have to open it up to see what we are currently using to compute our profit  from the LTD ship history report. As AMZ seller, we know the only field missing is the 15% charged by AMZ, which can easily be comp... [ view more | comment ]

Please add customer identifiable information such as the email field to the inbound shipping rules so we can auto-block customers from Amazon or other channels that do not have blocking features already built-in. [ view more | comment ]

Wouldn't it be great if we could go into our PO history and click an old PO and select Duplicate and Edit?  Then we can make any necessary changes and done, a new PO without starting from scratch.  This scenario works best for repeat orders from the same vendor. We have a number of vendors where we order about the same product each time and sometime need PO notes, so duplicating and then editing an old PO makes this process so much faster and easier. Thanks [ view more | comment ]

I sell on several eBay international sites.  Sales there are in Euro, Pound or Australian Dollar.  It seem ShippingEasy just ignores that and show everything as US Dollars.  For example, if the order is 34 Euro it will show as 34 Dollars.  This screws up both the packing slip and the customs form.  If I print from eBay shipping I get the correct currency show, SE should be able to do that also. [ view more | comment ]

When creating manual orders, there is not a separate box for purchase price and sales tax (rather, there is one field - Subtotal Inc. Tax - for both).  This makes it extremely difficult to track how much was charged in sales tax on a particular order. In my state (and in most others), sellers must report total sales and sales tax charged on a monthly, quarterly, semi-annual or annual basis.  Without a separate field, we will have to go back and manually calculate (or leave... [ view more | comment ]

I'd like a feature/report that was able to tell me, based on my inventory, how many days worth of inventory i have. At the moment i am unable to use the threshold feature because that number changes on my products quite frequently. Example: If i have 30 inventory of one of my products currently. And ive sold 10 in the last 30 days, id like a report that told me that i had 90 days worth of inventory for this product. That would allow me to prepare a purchase order with a s... [ view more | comment ]

I'd like to be able to create a report that lists each item on one line. Currently there are many instances where I have a quantity of 6, and then on the SKU line I see 2 SKU numbers.  Instead of the latter, I'd like to see this instance broken down to how many of each SKU were shipped, not a total of 6 items across 2 SKU.  This does not allow me to clearly determine how many of each items were shipped.  THis should be a relatively simple function for users to take advanta... [ view more | comment ]

I have some large orders that come through regularly that will have 20-60 different skus all with varying quantities. Currently I have two options to make these manual orders that both fall short: 1. Upload via csv file - This option is nice to have since I can easily manipulate the data in excel, but one of the required fields is the Item Name field, and I can't feasibly look up each name to copy in, everything we do is based on SKUs, so if I could upload and choose items... [ view more | comment ]

A developer of ours recently was looking into connecting our Xero account with ShippingEasy.  Right now you offer support to fetch orders and transfer them to xero. http://phpclientdemos.com/xero/shipping/lib/ShippingEasy.php   The way our accounting is set up, it would be most useful if ShippingEasy could provide an api to fetch the purchase orders that we input in ShippingEasy to be transferred to Xero.   Would this be something you could offer in the near future? [ view more | comment ]

...to reports as a column. [ view more | comment ]

I need the ability to add the UPC Barcode to both my pick lists and packing slips so that I can streamline the picking and packing process.  The only ability ShippingEasy currently has to add a barcode is for the product SKU on the pick lists and there is no option for packing slips.  Because I sell on Amazon not all of my product SKUs are the actual UPC Barcode but are a randomly generated SKU by Amazon.  If ShippingEasy had the ability to add specifically the UPC Barcode... [ view more | comment ]