Feature Requests | Productivity

I would love to have a better report for email campaigns. I love that I can handle our email marketing through shipping easy but the reporting is definitely not as user friendly as other popular sites. I feel like every time I run a report it just turns it into an email list which isn't helpful. Now I just have a million lists I have to go through and delete or keep track of. I don't necessarily even need a list of people who clicked a particular link, but I want to know w... [ view more | comment ]

We do fulfillment for some of our clients and it would be great to set user permissions by store assigned to user so clients could only see anything connected to their user.  For example: I have a client selling on ebay and another one selling on Amazon, if I provide permissions to them, they will see each others orders, reports,products etc. I think this will be a great feature for many warehouses like ourselves.    [ view more | comment ]

I think that it would be amazing to have filters for reports added; Such as batch numbers so you can isolate specific batches, as well as SKU values and their specific discounts and taxes because it would help having one place that isolates shipping/ SKU values for invoicing.  [ view more | comment ]

We have a woocommerce store selling seeds and plants specifically for butterflies.  Very frequently we have customers that want their plants shipped at specific times because of weather and frost dates in their area.  We capture a "ship date" (or delivery date) from our checkout page but have no way to automatically see that date in Shipping Easy.  We are currently utilizing the "Internal Notes" to figure out when to ship each order but this requires us searching through t... [ view more | comment ]

I've figured out this way to track my component inventory (Bill of Materials) with Shipping Easy, but most of my components have prices like .15735, but it forces me to round up to .16. I would like there to be no cap on decimal places. [ view more | comment ]

The keyboard shortcut feature does not work with the Numpad on the keyboard.... other then that great feature. Respectfully request the numpad be coded into this feature [ view more | comment ]

 Is there a way to add an icon onto the orders screen to notify staff of orders at risk of being late?  This is important to stay solid in the amazon prime program.  I'm thinking a red triangle or some simple icon to alert them to ship the order before it's flagged as late by Amazon.  [ view more | comment ]

Is there a way to place an icon on any Shipment going to a customer that has been shipped to in the past. I would match on the exact address and email address and do the calculation in SQL. Perhaps an asynchronous call could be made and the icon could show up in the interface if the order is for a repeat customer to a matching address. Why the need: Many addresses don't validate. When they don't, I go to google and look up the address. If I get a house or a business then I... [ view more | comment ]

Hey Shipping Easy, I'm using your API to create orders and pull out status information when it ships which all seems to be working pretty well.  However, it doesn't appear there is a way to update an address of an unshipped package via the API.  Could you please add that ability as it seems to be basic and necessary functionality? Thanks, Eric   [ view more | comment ]

Hey ShippingEasy, I'm using the .NET API library to get orders in/out of ShippingEasy.  I noticed in the CreateOrder call the Recipient object doesn't have the Company field.  Could you please add this to the object model? Thanks, Eric [ view more | comment ]

I would love to be able to see the "low stock threshold" column along with the "awaiting on inventory" column when creating a purchase order so that I know how much I need to order to cover the threshold. [ view more | comment ]

I'd love to see Shipping Easy create their own returns page add-on. So customers or shop owners can initiate a return, process the return, and refund via Shopify. No one has a good one and there are so many Shopify stores out there that could save time by automating their returns process.  [ view more | comment ]

We want to categorize orders from StitchLabs using their "Order Tags" field, but it does not map to any field in ShippingEasy yet.  Could you map this field to the "Tags" field for orders in ShippingEasy? [ view more | comment ]

We frequently remove entire lines or split lines within an order when items are out of stock or partially out of stock.  I would love to see the editing done in a list format where it possible to edit the number of items per line as well as remove items.  I am not a fan of the checkbox system.  I would like to remove part of an order and have it group together automatically with one submit button call to action.     I would greatly appreciate if you could consider this.   ... [ view more | comment ]

It would be nice to have better reporting options where we can essentially pull any data field that we have in Shipping Easy to create custom reports.  Specifically it would be nice to be able to do multi-line exports with orders so that each additional item ordered shows on a different line instead of combined in one cell.  Something like this, but with all the details. Order#     Item          QTY 2000      Thing 1       1 2000      Thing 2       2   Hopefully that makes... [ view more | comment ]

Would be helpful and more productive to have a "Clear Order" in the pull down for Actions on the orders page. Instead, you have to check a box and then go to more and then clear orders. You can already do a lot of certain tasks for that particular order in that pull-down menu, why not add clear order. [ view more | comment ]

We went to the trouble of using Shopify's order number prefix so we could match our ecommerce orders with order numbers in our ERP software.  This allows our shipping invoice audit team to easily match Fedex bills with their respective orders.  As a company we ship hundreds of shipments every day and not only does SE not download the full order number correctly, but the workaround "Alternate Order Number" is useless because it is not an option for the Fedex reference field... [ view more | comment ]

Not sure why this isn't automated.  It caught me off guard a couple times when customers were emailing asking for tracking information, I thought something was wrong with the email notifications.   We ship a mix of from our store and drop ship, sometimes splitting orders to do so. Not having an automated email sent to the customer when their drop shipped product ships doesn't make sense.  We have to manually send an email with their tracking information, which takes time a... [ view more | comment ]

i thought my customers were being informed of their packages of my live shrimp and now i find that they were not informed and all the poor creatures perished because the customer had no idea the package had been left at their front door because they only had the first tracking number which was the one that we bought first but was too small so we cancelled it and paid for a larger package and heavier weight. Amazon and/or Shipping easy need to figure out how to make this wo... [ view more | comment ]

We would like to remove or split orders with rules but we only found the option to split the whole order by individual SKU, which doesn't give a lot of flexibility on selecting which items should be split. Especially for a large order with multiple items, we don't want to create multiple split orders, just remove specific items. Can you add a feature for the rules to split the order by "Product Categories"? This for example can split an order with stock and out-stock items... [ view more | comment ]

We have called ShippingEasy multiple times as some WooCommerce orders that were created X number of days ago (not sure what your setting for X is) are not showing up in S.E. even though their status = processing (i.e. paid for in WooCommerce). My most recent example was I had an order that was just paid for on 12/17, but was originally created on 12/3.  Your support team could do a sweep to fix it. So, my question, is why not add this sweep feature to your manual sync feat... [ view more | comment ]

Hello, I recently started using the option to send inventory levels from (My location + FBA) but when an order comes in, I have no clue which location has stock? Can you please add a column on the Orders page, that will notify you if you don't have stock in "My Location" Thanks, Chad [ view more | comment ]

It would be nice in the "Packing Slip Templates" area to have an option to Duplicate a template. You have the duplicate feature in the Shipping Rules area. It would save time in recreating new Packing slips. ThanksTim [ view more | comment ]

Hello, I have seen that USPS sometimes loses my packages. I have no idea this happens until a customer notifies me and I check the tracking number to see that no acceptance scan was done by the post office.  Shipping easy is currently able to show USPS tracking information status under the "Delivery" column under shipping history.  It would be nice if there was a user setting that can alert me if Label has been purchased and after X number of days there is no shipping/trac... [ view more | comment ]

Hello, I would like to see the price and item sells for in every sales channel that I have linked. Sometimes items are priced wrong, and this would help catch it. If we could sync pricing or change item prices that would be great too.   Thanks! [ view more | comment ]

Hello, I would like to turn on/off certain products selectively that will be sending inventory updates to stores. Example Sku A, B I want sku A fba inventory sent to Ebay, but not B (We still sell sku B to ebay merchant fulfilled) Currently its all or nothing it appears [ view more | comment ]

Hello, Can you please allows us to import FBA orders from Amazon UK. We would like to see all this data in SE and run reports with it.   Thanks! [ view more | comment ]

Hello, These new reports are great! Thank you for adding them. For the forecasting report, can you please allow us to use the sales history for one year, we sell seasonal items, and the report would be much more useful if we could set the history to 1 year.   Thanks! [ view more | comment ]