Feature Requests | Productivity

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Let us know how ShippingEasy can improve your PRODUCTIVITY through interface, features, or settings.

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  • How to: Submit your Feature Requests!

    ShippingEasy 4 votes 10 comments Closed for comments

    ShippingEasy is 100% customer led! We listen across all channels to ensure our development efforts are focused on the most important features and enhancements. Our Customer Success team distills what they hear on chat, email and phones daily. We also review your written ideas here – and evaluate how many other customers share your need/wish based on votes. So, make sure to sell your ideas with examples and details to ensure common understanding and more importantly votes! ... [ view more | comment ]

  • Ship By Date integration with Woocommerce

    Kelly Ballard 0 votes 0 comments

    We have a woocommerce store selling seeds and plants specifically for butterflies.  Very frequently we have customers that want their plants shipped at specific times because of weather and frost dates in their area.  We capture a "ship date" (or delivery date) from our checkout page but have no way to automatically see that date in Shipping Easy.  We are currently utilizing the "Internal Notes" to figure out when to ship each order but this requires us... [ view more | comment ]

  • More than two decimals on Purchase Order item costs

    tim 0 votes 2 comments

    I've figured out this way to track my component inventory (Bill of Materials) with Shipping Easy, but most of my components have prices like .15735, but it forces me to round up to .16. I would like there to be no cap on decimal places. [ view more | comment ]

  • Keyboard shortcut feature for preset shipping feedback

    Richard Goldberg 0 votes 1 comment

    The keyboard shortcut feature does not work with the Numpad on the keyboard.... other then that great feature. Respectfully request the numpad be coded into this feature [ view more | comment ]

  • Add late warning icon to orders page

    Jim Hobart 0 votes 1 comment

     Is there a way to add an icon onto the orders screen to notify staff of orders at risk of being late?  This is important to stay solid in the amazon prime program.  I'm thinking a red triangle or some simple icon to alert them to ship the order before it's flagged as late by Amazon.  [ view more | comment ]

  • Feature Request - Repeat Customer

    David Addison 1 vote 1 comment

    Is there a way to place an icon on any Shipment going to a customer that has been shipped to in the past. I would match on the exact address and email address and do the calculation in SQL. Perhaps an asynchronous call could be made and the icon could show up in the interface if the order is for a repeat customer to a matching address. Why the need: Many addresses don't validate. When they don't, I go to google and look up the address. If I get a house or a business then I... [ view more | comment ]

  • Update an order via API

    Eric Schaberg 0 votes 1 comment

    Hey Shipping Easy, I'm using your API to create orders and pull out status information when it ships which all seems to be working pretty well.  However, it doesn't appear there is a way to update an address of an unshipped package via the API.  Could you please add that ability as it seems to be basic and necessary functionality? Thanks, Eric   [ view more | comment ]

  • Company Field in .NET CreateOrder API Call

    Eric Schaberg 0 votes 1 comment

    Hey ShippingEasy, I'm using the .NET API library to get orders in/out of ShippingEasy.  I noticed in the CreateOrder call the Recipient object doesn't have the Company field.  Could you please add this to the object model? Thanks, Eric [ view more | comment ]

  • Purchase Order Columns

    Jodie Shorette 0 votes 1 comment

    I would love to be able to see the "low stock threshold" column along with the "awaiting on inventory" column when creating a purchase order so that I know how much I need to order to cover the threshold. [ view more | comment ]

  • Shipping Easy Return Add-On

    Jason 1 vote 3 comments

    I'd love to see Shipping Easy create their own returns page add-on. So customers or shop owners can initiate a return, process the return, and refund via Shopify. No one has a good one and there are so many Shopify stores out there that could save time by automating their returns process.  [ view more | comment ]

  • Map StitchLabs "Order Tag" field to "Tags" field in ShippingEasy

    Melissa Wert 0 votes 1 comment

    We want to categorize orders from StitchLabs using their "Order Tags" field, but it does not map to any field in ShippingEasy yet.  Could you map this field to the "Tags" field for orders in ShippingEasy? [ view more | comment ]

  • Splitting orders and removing items

    Jennifer 0 votes 1 comment

    We frequently remove entire lines or split lines within an order when items are out of stock or partially out of stock.  I would love to see the editing done in a list format where it possible to edit the number of items per line as well as remove items.  I am not a fan of the checkbox system.  I would like to remove part of an order and have it group together automatically with one submit button call to action.     I would greatly appreciate if you could consider this.   ... [ view more | comment ]

  • Better Reporting Features

    Travis 0 votes 0 comments

    It would be nice to have better reporting options where we can essentially pull any data field that we have in Shipping Easy to create custom reports.  Specifically it would be nice to be able to do multi-line exports with orders so that each additional item ordered shows on a different line instead of combined in one cell.  Something like this, but with all the details. Order#     Item          QTY 2000      Thing 1       1 2000      Thing 2       2   Hopefully that makes... [ view more | comment ]

  • Add "Clear Order" to Actions

    Curtis Stevens 1 vote 4 comments

    Would be helpful and more productive to have a "Clear Order" in the pull down for Actions on the orders page. Instead, you have to check a box and then go to more and then clear orders. You can already do a lot of certain tasks for that particular order in that pull-down menu, why not add clear order. [ view more | comment ]

  • Shopify order number prefix

    Cory 1 vote 6 comments

    We went to the trouble of using Shopify's order number prefix so we could match our ecommerce orders with order numbers in our ERP software.  This allows our shipping invoice audit team to easily match Fedex bills with their respective orders.  As a company we ship hundreds of shipments every day and not only does SE not download the full order number correctly, but the workaround "Alternate Order Number" is useless because it is not an option for the Fedex refer... [ view more | comment ]

  • Drop Shipping Email Notification

    Chad 0 votes 1 comment

    Not sure why this isn't automated.  It caught me off guard a couple times when customers were emailing asking for tracking information, I thought something was wrong with the email notifications.   We ship a mix of from our store and drop ship, sometimes splitting orders to do so. Not having an automated email sent to the customer when their drop shipped product ships doesn't make sense.  We have to manually send an email with their tracking information, which takes time a... [ view more | comment ]

  • shipping tracking numbers DO NOT UPDATE back to amazon if i cancel a shipping label and buy a new one.

    Cade 1 vote 1 comment Closed for comments Not planned

    i thought my customers were being informed of their packages of my live shrimp and now i find that they were not informed and all the poor creatures perished because the customer had no idea the package had been left at their front door because they only had the first tracking number which was the one that we bought first but was too small so we cancelled it and paid for a larger package and heavier weight. Amazon and/or Shipping easy need to figure out how to make this wo... [ view more | comment ]

  • Removing / Splitting specific items or product categories from an order

    Ricardo 0 votes 1 comment

    We would like to remove or split orders with rules but we only found the option to split the whole order by individual SKU, which doesn't give a lot of flexibility on selecting which items should be split. Especially for a large order with multiple items, we don't want to create multiple split orders, just remove specific items. Can you add a feature for the rules to split the order by "Product Categories"? This for example can split an order with stock and out-s... [ view more | comment ]

  • WooCommerce Orders Not Syncing because they were created more than X days ago

    Robert Teree 0 votes 1 comment

    We have called ShippingEasy multiple times as some WooCommerce orders that were created X number of days ago (not sure what your setting for X is) are not showing up in S.E. even though their status = processing (i.e. paid for in WooCommerce). My most recent example was I had an order that was just paid for on 12/17, but was originally created on 12/3.  Your support team could do a sweep to fix it. So, my question, is why not add this sweep feature to your manual sync feat... [ view more | comment ]

  • Stock Level from Orders Page

    Chad 0 votes 2 comments Answered

    Hello, I recently started using the option to send inventory levels from (My location + FBA) but when an order comes in, I have no clue which location has stock? Can you please add a column on the Orders page, that will notify you if you don't have stock in "My Location" Thanks, Chad [ view more | comment ]

  • Packing Slip Templates - duplicate

    Tim Rottach 0 votes 0 comments

    It would be nice in the "Packing Slip Templates" area to have an option to Duplicate a template. You have the duplicate feature in the Shipping Rules area. It would save time in recreating new Packing slips. ThanksTim [ view more | comment ]

  • Alert/Flag No tracking information for lost packages

    Jeff Wong 0 votes 3 comments

    Hello, I have seen that USPS sometimes loses my packages. I have no idea this happens until a customer notifies me and I check the tracking number to see that no acceptance scan was done by the post office.  Shipping easy is currently able to show USPS tracking information status under the "Delivery" column under shipping history.  It would be nice if there was a user setting that can alert me if Label has been purchased and after X number of days there is no shi... [ view more | comment ]

  • Sales channel pricing

    Chad 0 votes 3 comments

    Hello, I would like to see the price and item sells for in every sales channel that I have linked. Sometimes items are priced wrong, and this would help catch it. If we could sync pricing or change item prices that would be great too.   Thanks! [ view more | comment ]

  • Amazon Multi-Channel Fulfillment

    Chad 0 votes 3 comments

    Hello, I would like to turn on/off certain products selectively that will be sending inventory updates to stores. Example Sku A, B I want sku A fba inventory sent to Ebay, but not B (We still sell sku B to ebay merchant fulfilled) Currently its all or nothing it appears [ view more | comment ]

  • Amazon UK- FBA orders

    Chad 0 votes 1 comment

    Hello, Can you please allows us to import FBA orders from Amazon UK. We would like to see all this data in SE and run reports with it.   Thanks! [ view more | comment ]

  • Forecasting & Replenishment Report

    Chad 0 votes 4 comments

    Hello, These new reports are great! Thank you for adding them. For the forecasting report, can you please allow us to use the sales history for one year, we sell seasonal items, and the report would be much more useful if we could set the history to 1 year.   Thanks! [ view more | comment ]

  • Importing New Etsy Personalized Items information

    Bo Corsillo 1 vote 4 comments Completed

    Etsy now offers sellers the option of creating products with a "personalization" option. This, like item specifics, needs to pass to Shipping Easy and be reflected on packing slips, invoices, etc. Here is the article: https://help.etsy.com/hc/en-gb/articles/360000344528-Offering-Custom-Personalised-Items   [ view more | comment ]

  • Add delivery time & time to ship to the Shipping Report

    Plain Jane 0 votes 1 comment

    The title explains it all. I want to see the following data added to the Shipping Report:- Time to ship: How long from when a label is printed to the post office scans it in.- Time to deliver: How long to deliver an order. I want to know these metrics to optimize my supplychain. It'd be awesome to know them. [ view more | comment ]

  • Amazon Store - need Payment Date in the Reports download

    VisibleTeam 0 votes 1 comment

    Custom Report can include the 'Order Date' column but not 'Payment Date'   We desperately need the 'Payment Date' when downloading the CSV into Quickbooks.  Occasionally, the Order Date is NOT the same as the Payment Date and it is affecting our Accounting reports.   We'd appreciate it if ShippingEasy can include the Payment Date in the report download.   Thanks. [ view more | comment ]

  • Third Party Batch Shipments

    Sam Topley 1 vote 3 comments

    We ship a lot of batches that we import via CSV but they ship on other customers FedEx or UPS accounts. For each batch, even if we have a saved selection we have to manually choose the 3rd party billing account by first choosing 'third party' from the dropdown and then choose the account they go to.  We then get warnings for addresses for certain orders in each batch that we have to then go and confirm the address. We don't want to have to worry about the addresses for our... [ view more | comment ]


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