How can I post to the forum?

When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?

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  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How to add signature confirmation to UPS shipment

I created a rule per the instructions to add Adult signature confirmation to shipments when destination country is not US. I create a shipment to Canada usin...
  • Kudzu Corner, Inc.
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Is it possible to format my labels to use the "c/o" format instead of the "ATTN:" format?

I'm trying to create my first shipment being sent to NAME c/o COMPANY. When I paste the address in, it correctly parses the fields as:First LastCompanyADDRES...
  • Michael White
  • 0 votes
  • 3 comments
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Stop double-sided printing

Anyone else have trouble with packing slips automatically printing double sided when you print multiple orders? It only happens when we use ShippingEasy/Conn...
  • United Apparel Liquidators
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  • 4 comments
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Sustainability with Shipping Products

I run a company that does a fair amount of shipping, about 30-50 packages a day. We've been aiming to be more environmentally friendly and conscious about th...
  • Hungry Ghost Press, LLC
  • 0 votes
  • 3 comments
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Customs Declarations

Can we setup to declare the value shipped less that the total order amount on the customs forms? 
  • Village Bears
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It won't let me buy more postage

Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2 I need to order more stamps but it won't let me add postage ...
  • Stephanie Merrell Gould
  • 0 votes
  • 1 comment
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Print 4x5 label and packing slip on same page?

It is easy to print a 4x6 label and corresponding packing slip on the same page, but I ship small boxes for which a 4x5 label is a better fit.  Is there a wa...
  • StringWeavers
  • 0 votes
  • 1 comment
  • Answered

Shipment from UK to Singapore: TAX & CLEARANCE FEE payment

Hi, May i seek for an advise what does this mean - as i saw this in the shipment tracking (which not progressing):   COMMENT TAX AND CLEARANCE FEE $xxx SGD M...
  • neoh eng suan
  • 0 votes
  • 5 comments
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Stamps.com

As of yesterday, my Stamps.com account that was provided by ShippingEasy no longer allows First Class labels, only Priority and Priority Express. I had to up...
  • TonySimplistic
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  • 1 comment
  • Answered

Postage order history

How can I view my entire postage order history for 2019? It looks like we're directed to Stamps.com now, but I only see history on there going back to March.
  • David Weiser
  • 0 votes
  • 1 comment
  • Answered

Shipment notification callback via ShippingEasy API

I'd like to receive a "Shipment notification callback" when orders are shipped. But, I'd like to be notified of all shipments regardless of the store it came...
  • Jed
  • 0 votes
  • 2 comments
  • Answered

Is this Support Magento2.3.x?

Hello Team,We are running MagentoCE 2.3.x and needs to use your extension (https://marketplace.magento.com/shippingeasy-module-fulfilment.html) feature but i...
  • Magento Expert
  • 0 votes
  • 1 comment
  • Answered

Hide postage options

When creating a label there are many postage options that we will never use.   How can I hide those options to make the review and selection of a label easier?
  • Charis & Doxa
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  • 1 comment
  • Answered

Cannot purchase postage

Hello, I just updated my billing information to include the billing with stamps.com and it keeps popping up error-failed attempt to purchase when I try to bu...
  • The Porch Potters
  • 0 votes
  • 3 comments
  • Answered

Can shipping easy deliver stuff from an online stores?

I am here to want your suggestions, I wanna know that if I do shopping from an online store than shipping easy will deliver my stuff? means I can buy stuff t...
  • mariejustice54
  • 0 votes
  • 2 comments
  • Answered

Login Issues

I just create an account and logged out.  I tried to log back in and now it says invalid username or password.  I tried to reset the password but have not re...
  • Idyllic Clothing - Piphany by Renee
  • 0 votes
  • 3 comments
  • Answered

Setting up store

I just signed up with Shipping Easy. I'm trying to connect my store. I am with Wix. That is not an option of choices(of numerous). How do I set up my store?
  • John Jarmuskiewicz
  • 0 votes
  • 3 comments
  • Answered

split 2 quantity order having same items by default( not manually)

Hello, We have set the setting to split 2 quantity orders into single order. some order having different items are splitting itself but not the order having ...
  • Support
  • 0 votes
  • 1 comment
  • Answered

Pickup Request Failed

When I look at my shipping history my last four pick up requests indicate "Pickup Request Failed"..... see image. It also says USPS Carrier pick up API error...
  • LINGERIE & COMPANY
  • 0 votes
  • 1 comment
  • Answered

Updated Walmart Credentials

I received an email from shipping easy stating I needed to update my credentials for integration with my Walmart store.   After following the prompts, I rece...
  • RTumbler
  • 1 vote
  • 6 comments
  • Answered

Automated Processing Delay

If I have a Shopify store set up with ShippingEasy to auto complete shipping orders once the orders are synced, is there currently a way to add a time delay(...
  • Sean's pet shop
  • 0 votes
  • 1 comment
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Shopify Tags and Shipping Rules

I've been trying to figure this out and havn't found a clear answer, but have been wondering if the following is possible.   Is it possible to have an order ...
  • Sean's pet shop
  • 0 votes
  • 1 comment
  • Answered

Quick Ship Issue

Last night I created 6 quick ship labels and then went to bed. This morning, I paid for them and was going to print but received an error message saying the ...
  • Kristi Reneau
  • 0 votes
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Prematurely cancelled my account

I meant to downgrade, but accidentally cancelled it. Can I get it back or is it gone for good? I hadnt downloaded anything for taxes yet.
  • LuLaRoe Lauren Frederick
  • 0 votes
  • 5 comments
  • Answered

Finale Inventory and Amazon FBA

Hello,I currently have Shipping Easy integrated with Finale but when an order has been drop shipped (IE sent from our FBA inventory) it is still reporting as...
  • Gabriel Ashmore
  • 0 votes
  • 1 comment
  • Answered

can't log in it all worked yesterday

have email address and it doesn't accept password or send an email to reset the password. have used this program for months.  PC did update, could be a bug? ...
  • Red's Vintage Parts
  • 0 votes
  • 3 comments
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I no longer have a paid subscription for your service and cannot access any reports to find out how much I spent on shipping services last year, which I need...
  • LulaRoe Cherished Love Boutique
  • 0 votes
  • 6 comments
  • Answered

FTP Integration for stores

How FTP integration has been implemented for stores and how it works
  • cs
  • 0 votes
  • 1 comment
  • Answered

No shipment history available

I have just completed two domestic USPS shipments. One of them includes an error so I was hoping to be able to cancel it through the Shipment History overvie...
  • Carolina2California
  • 0 votes
  • 1 comment
  • Answered