How can I post to the forum?

When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?

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  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Undeliverable Status

Hi Shippingeasy, We have the Order number 112-6310628-0498617 has the status in "Undeliverable". Here is the tracking number: 9400110200828544585363 We have...
  • Sense Asia Company
  • 0 votes
  • 9 comments
  • Answered

My Woocommerce orders no longer appear in ShippineEasy

Yesterday my orders stopped appearing in ShippingEasy. I had to use Shippo.  I have even archived and reinstalled the store in ShippingEasy, with new Store A...
  • XRE Group, LLC
  • 0 votes
  • 7 comments
  • Answered

WooCommerce - displaying shipping options

I'm still a bit confused on how things work with WooCommerce on a WordPress site. I have everything installed, API/Secret/Store Keys installed. I'm trying to...
  • Kara Shapiro
  • 0 votes
  • 7 comments
  • Answered

Instructions to Carrier Delivery Person

When I was shown the demo I asked about how to add shipping/delivery instructions (Ok to leave at door, Please leave at the side door, Please deliver to back...
  • Connie
  • 0 votes
  • 7 comments
  • Answered

Label Dates

I just signed up today. I switched from Shipstation to Shipping Easy. Are you working on the ability for us to set a default cut-off time for a shipping labe...
  • Fashions For Divas
  • 0 votes
  • 7 comments
  • Answered

Updated Walmart Credentials

I received an email from shipping easy stating I needed to update my credentials for integration with my Walmart store.   After following the prompts, I rece...
  • RTumbler
  • 1 vote
  • 6 comments
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I no longer have a paid subscription for your service and cannot access any reports to find out how much I spent on shipping services last year, which I need...
  • LulaRoe Cherished Love Boutique
  • 0 votes
  • 6 comments
  • Answered

Existing Endicia Account Accesss

Hi, We have an existing Endicia account. Can we use it or do we need to use the account shipping easy provides? Also, when I try to connect to my Endicia acc...
  • Jason Roberts
  • 0 votes
  • 6 comments
  • Answered

3dCart API setup

We have a new 3dCart store and would like to link it and Shipping Easy. However all the documentation talks about the SOAP API and 3dCart now uses the REST A...
  • Do-it Molds
  • 0 votes
  • 6 comments
  • Answered

Resize labels?

Hi, We'd like to know if there is a way to scale printed labels down a hair? To say, 90%? Here is why... Our most frequently used box is a 4x4x4 because th...
  • Patrick
  • 0 votes
  • 6 comments
  • Answered

PAY PAL ORDERS

PAY PAL ORDERS COME INTO MAGENTO AS PROCESSING. THEY ARE SENT DIRECT TO SHIPPING EASY. THIS IS NOT CORRECT. CAN WE CHANGE TO NOT BE SENT UNTIL ORDER IS LOOKE...
  • Stewart Schuman
  • 0 votes
  • 6 comments
  • Answered

Shipment from UK to Singapore: TAX & CLEARANCE FEE payment

Hi, May i seek for an advise what does this mean - as i saw this in the shipment tracking (which not progressing):   COMMENT TAX AND CLEARANCE FEE $xxx SGD M...
  • neoh eng suan
  • 0 votes
  • 5 comments
  • Answered

Woocommerce not syncing

This is maddening, I have followed all of the information regarding syncing my woocommerce store with Shipingeasy. It was working great for a while, and then...
  • baprojectworkshop.com
  • 0 votes
  • 5 comments
  • Answered

International Shipping to Germany

Hello, I terribly confused about a package I'm trying to send. I have a few rare books that I'd like to send either together or separately. Total they are wo...
  • devonpressmail
  • 0 votes
  • 5 comments
  • Answered

Prematurely cancelled my account

I meant to downgrade, but accidentally cancelled it. Can I get it back or is it gone for good? I hadnt downloaded anything for taxes yet.
  • LuLaRoe Lauren Frederick
  • 0 votes
  • 5 comments
  • Answered

Shipping date

I purchased an international shipping label; however, the product was on backorder and couldn't send the order as indicated on the label. How can I change th...
  • Llundez
  • 0 votes
  • 5 comments
  • Answered

SHIPPING TO CANADA WITH FREE PLAN TYPE

Can I ship to Canada with the FREE plan type?  If so, how do I do that?  I entered the address, but the shipping fee did not populate.  Please let me know as...
  • Susan Farris
  • 0 votes
  • 5 comments
  • Answered

Drop Shipping

I am new to this and I am using the free trial to figure things out.  I was marking all items as shipped that I did not ship thru ShipingEasy to clear them f...
  • Lisa Farrell
  • 0 votes
  • 5 comments
  • Answered

New user Paypal not integrating

I have followed all the directions everything is connected but have not had an initial sync? it has been a couple hours and I will have over the first 50 ord...
  • Swwet T's Design Shop
  • 0 votes
  • 5 comments
  • Answered

ConnectEasy -- How to print from two computers

Hi there -- I intially set up Connect Easy on my laptop and it worked great connecting to my label printer. I now need to be able to print from both my lapto...
  • Lettered & Lined
  • 0 votes
  • 5 comments
  • Answered

3dcart store integration not working

i have follwed the video and steps on integrating but everytime i click verify and continue, it says credentials could not be validated, what am i doing wrong?
  • Survive Skateboards
  • 0 votes
  • 5 comments
  • Answered

Equipment Questions

Do you require the upgraded plan to use two printers. one to print invoice/pick sheet using laser printer and one to print our 4x6 label using dymo 4xl. Why...
  • Body Language by Connie
  • 0 votes
  • 5 comments
  • Answered

PrestaShop Postback

I can't get the postback function to work. I setup my SSL and freindly URLs today. I reinstalled the module and I still get an error during postback. I don't...
  • Tim Blair
  • 0 votes
  • 5 comments
  • Answered

Endicia "No Physical Address" Error Message

Hello, trying to set up to ship my Ebay orders. When I try to register with Endicia as part of the process, I keep getting an error message that No Physical ...
  • Mother Lode
  • 0 votes
  • 5 comments
  • Answered

Stop double-sided printing

Anyone else have trouble with packing slips automatically printing double sided when you print multiple orders? It only happens when we use ShippingEasy/Conn...
  • United Apparel Liquidators
  • 0 votes
  • 4 comments
  • Answered

How to remove Shipping easy Logo from label?

How can I eliminate "Shipping Easy" Logo from the printed shipping label? It's very undesirable and unprofessional.  I tried uploading a blank white image in...
  • Jason Biggs
  • 0 votes
  • 4 comments
  • Answered

Woocommerce Store Setup

I'm not sure where to find this information, and I have looked in many places. Do we need to have Woocommerce shipping plugins installed on our site in order...
  • erich olsen
  • 0 votes
  • 4 comments
  • Answered

Converting Endicia

when i first received the modal page (?) that informed me about converting my endicia accounts into one,  i chose to do it later so I could finish my work.I ...
  • Michele Colaner
  • 0 votes
  • 4 comments
  • Answered

Calculate shipping costs on customer end

I'm using woocommerce and there are multiple addons to choose from to allow for shipping costs to be added into the cart total for the customer to pay for an...
  • Avatar Media Inc
  • 0 votes
  • 4 comments
  • Answered