Using Customers Own Shipping Accounts

We are a B-B online store using BigCommerce. Many customers would like to use their DH:/FEDEx/UPS accounts instead of the default Big Commerce Settings of pr...
  • Bob Wettermann
  • 0 votes
  • 1 comment

Negative Postage Balance

I am wondering why when I logged in I had a postage balance of -$1.33.... I am not sure how that is possible since you pay for postage up front. I do not hav...
  • LLR
  • 0 votes
  • 1 comment
  • Answered

I'm considering an upgrade, but I have questions.

I currently sell on Amazon, eBay, Etsy and WooCommerce (& Bonanza but I have to enter those manually); all the shops are integrated with ShippingEasy, which...
  • Catch the Fire Worship Flags
  • 0 votes
  • 2 comments
  • Answered

Cancel ConectEasy

HOW do I cancel ConnectEasy as it is no longer useful to me.  Since Bless was integrated, I have to do each one manually.....yes I know about the 'rules' we ...
  • Bette Dillon LuLaRoe Boutique
  • 0 votes
  • 1 comment
  • Answered

Shipping USPS label is HUGE!

I tried changing the print settings to USPS 4x5" and it still prints, even the test print, a HUGE full page label. I can't use this label. I am printing on a...
  • TowelPros Microfiber
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy & Bless

I am not sure where to ask this question....if its not here, please tell me where to go.I am on the "free plan" and I have been paying $5/mo to have my scale...
  • Bette Dillon LuLaRoe Boutique
  • 0 votes
  • 3 comments
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I no longer have a paid subscription for your service and cannot access any reports to find out how much I spent on shipping services last year, which I need...
  • LulaRoe Cherished Love Boutique
  • 0 votes
  • 6 comments
  • Answered

Postage Report

I downgraded my account to the basic/free option since I dont ship out as much as I used to. Where can I find my postage report now? I dont see an option any...
  • LulaRoe Serena Balulis
  • 0 votes
  • 1 comment
  • Answered

Reactivating Account

I'm interested in going back from the starter account to the basic plan but I have several questions. Because I don't currently have a paid subscription I do...
  • Starks House of Fashion
  • 0 votes
  • 1 comment
  • Answered

Shipping Reports

I canceled my account last year. As a result, I am unable to access and reports. I need these reports for tax purposes. 
  • LuLaRoe Amanda Rowland
  • 0 votes
  • 1 comment
  • Answered

Integrated with PayPal but orders not imported

 I made sure the email was in my settings.  I cannot figure out why they aren't syncing.  Do I need to wait if I manually tell it to sync?
  • 1960
  • 0 votes
  • 1 comment
  • Answered

Where is my account transaction history?

I am looking for my account transaction history for year end taxes. Around half of my transactions that I see in my credit card statements from Endicia are u...
  • David Weiser
  • 0 votes
  • 3 comments
  • Answered

Shipping Easy and Bless integration

Hello!   I followed the steps, added the API keys, and created an order for myself, paid with cash, so it is now complete however it does not show up in orde...
  • Christina Pierce
  • 0 votes
  • 3 comments
  • Answered

I want to end my free trial so I can upgrade

I want to integrate my shipping easy account with LuLaRoe Bless, but I am getting a notification that I can't use API while in the free trial. How do I cance...
  • LuLaRoe Katie Holder
  • 0 votes
  • 1 comment
  • Answered

Cancelled Account

Hello   I cancelled my account a little while ago but would like to come back to using your free service. I tried to login but it says account cancelled and ...
  • LaLaRoe by Chelle
  • 0 votes
  • 1 comment
  • Answered

Cancelled Account

 My Account was previously cancelled but I'm looking into starting my account again since the new integration with the company I'm with. Can you help me get ...
  • LuLaRoe Melissa O'Howell
  • 0 votes
  • 1 comment
  • Answered

Distribute # of shipments allocated across multiple websites

We are evaluating WooCommerce with ShippingEasy as our standard solution moving forward for all new clients as well as migrating existing clients to it over ...
  • Timothy Howard
  • 0 votes
  • 1 comment
  • Answered

ACCOUNT SETUP

Trial period expired. tried setting up account with credit card but am not allowed to enter street address. Error response is "ooops. something went wrong. I...
  • UAL
  • 0 votes
  • 1 comment
  • Answered

Prematurely cancelled my account

I meant to downgrade, but accidentally cancelled it. Can I get it back or is it gone for good? I hadnt downloaded anything for taxes yet.
  • LuLaRoe Lauren Frederick
  • 0 votes
  • 5 comments
  • Answered

Cancelled account

How do I get an end of the year report when I cancelled shipping easy?  I contacted Endicia and shipping easy set up my "security" questions and answers. Wit...
  • Lularoe Kirsten Colburn
  • 0 votes
  • 3 comments
  • Answered

USPS Shedule a Pickup Question

Hello, I was wondering if someone could verify for me whether or not USPS Schedule a Pickup is available for First Class Package Service only?   I have found...
  • Crucial Innovations
  • 0 votes
  • 3 comments
  • Answered

Cancel and refund

I started a free basic account on Nov. 21.  You charged me $29.00 on Dec. 22.  I would like to cancel my basic accout and get a refund of this amount.  I lov...
  • Mark Falzon
  • 0 votes
  • 1 comment
  • Answered

Can't rest password

I have an account that was created on shipping easy Jan 2016this account has a small balance of $8.95, it's not the account that is currently on my shipping ...
  • purple printz
  • 0 votes
  • 1 comment
  • Answered

Print $.46 postage on a letter

Is there any way to print $.46 postage directly on the letter?  I can do all my other shipping on shipping easy with 4x6 labels, but I send small items in en...
  • embeddor
  • 1 vote
  • 3 comments
  • Answered

Reconnect my account

Hello! In the past I used shipping easy but disconnected my account because the cost was not justified for the amount of shipping I was doing. I would like t...
  • LuLaRoe by Alyssa Higgins
  • 0 votes
  • 1 comment
  • Answered

Recurring Charge appearing on credit card

My postage purchases show up on my credit card as Endicia Postage. There is some other charge appearing that is labeled ShippingEasy.com and is called a "rec...
  • Ed_Quigley
  • 0 votes
  • 1 comment
  • Answered

Annual reports

How do I print my annual report to see what postage I've bought and what I've used?
  • Framed Butterfly Art
  • 0 votes
  • 1 comment
  • Answered

Integrate with UPS -- UPS Surepost vs Negotiated Rates

I've just recently signed up with UPS for what was supposed to be UPS Surepost. On his own, my account rep later checked for website cart (Shopify) compatibi...
  • Last Leash
  • 0 votes
  • 1 comment
  • Answered

USPS Special Handling

I'm shipping with USPS, and I see options to add insurance, signature confirmation, and a return label, but I'm not seeing an option to add other postage opt...
  • NJFL Sales
  • 0 votes
  • 1 comment
  • Answered

How to prevent specific products going to shipping easy

Hi, We have some products that we ship manually so we need to prevent these products going to shipping easy. We have marked the product as virtual but my cli...
  • Reclaim Teas
  • 0 votes
  • 1 comment
  • Answered