Partnership

Hello,Currently i have read some of your blogs and watch out the integration channel partners. As I also have some integration products.So do you offer partn...
  • akshay srivatava
  • 0 votes
  • 1 comment
  • Answered

Priority Express Package took 3 days

Hello   Re:  Tracking 9470110298370462154731   I paid Shipping Easy $36.10 for Priority Express for this package. My postman picked it up at 1:30 on 4-17-18 ...
  • Remedies Herb Shop
  • 0 votes
  • 1 comment
  • Answered

Postage balance missing

Wanted to contact somebody about my postage balance but I guess that's not an option if your using the starter plan?  Anyways, went to process an order and w...
  • Kauffman Racing Equipment
  • 0 votes
  • 1 comment
  • Answered

Do you have to use connectsmart to connect a new label printer?

I have a new dymo 4xl and I can't see any other way to connect it?
  • Lularoe Lovers Lounge
  • 0 votes
  • 1 comment
  • Answered

Cannot print shipping labels

Hi support team, I already wait 2 days but still cannot print shipping labels, all products need to print and ship.please help!!!
  • perfectstore28
  • 0 votes
  • 1 comment
  • Answered

Is ShippinEasy GDPR compliant?

In May, companies selling products to Europe needs to be compliant with some new privacy policy, General Data Protection Regulation (GDPR). Is ShippingEasy c...
  • Sylvie Chavanne
  • 0 votes
  • 1 comment
  • Answered

Bless / ShippingEasy Integration

Hi - I'm new with LuLaRoe and recently set up Bless and Shipping Easy accounts.   I followed all of the steps to integrate the two (all the API data) and the...
  • LuLaRoe Laura McKail
  • 0 votes
  • 1 comment
  • Answered

Product not working

 I was so excited when I saw you were adding wholesale transfers to our shipping options and it worked great this morning,,,,, but now the new ones from toni...
  • LuLaRoe Karen Wanat LLC
  • 0 votes
  • 1 comment
  • Answered

Can I print postage for a usps first class certified package? I don't see an option on the drop down menu.

On shipping easy, can I print postage for a first class certified package? I don't see an option for this on the drop down menu. 
  • Atkinson & Atkinson, LLC
  • 0 votes
  • 1 comment
  • Answered

How to Access My P.O.'S with the inventory disabled

At one point we were using your inventory management system we currently are not, but I need access to the purchase orders, there mine but I don't have acces...
  • Environmental Safety Services
  • 0 votes
  • 1 comment
  • Answered

Flat Rate Shipping Option not displaying

I have configured USPS shipping powered by Endicia in our Big Commerce store, but the Priority Mail Flat Rate options are never visible to the customer, even...
  • Jonasgifts
  • 0 votes
  • 1 comment
  • Answered

Rates significantly higher with Fedex

I don't understand. I have a Fedex business account I connected. I input the same info in Shipping Easy and my Fedex to compare and shipping easy is about $5...
  • Charles Cassels
  • 0 votes
  • 1 comment
  • Answered

Where can I see additional postage paid

 I have only 3 packages where I know the weight was not correct.  I took it to post office and asked to pay the additional postage they said that it would be...
  • shakespeareteehouse.com
  • 0 votes
  • 1 comment
  • Answered

Refresh button

Is anyone else's sync button not there anymore?
  • Shop It All Y'all
  • 0 votes
  • 1 comment
  • Answered

Cancel orders in the queue

I have several items that are showing up in the queue awaiting shipment. There are some that aren't valid and I would like to delete them but I don't see a w...
  • Dancing Queens, LLC
  • 0 votes
  • 1 comment
  • Answered

Password reset not arriving

We recently downgraded our account temporarily, and now that I'm trying to login to adjust, I'm being told my password is incorrect, and when I request a res...
  • jennifer
  • 0 votes
  • 1 comment
  • Answered

TRIAL PERIOD UPS ???

I am in the trial period.  I wanted to set up UPS shipping NOT USPS.  I don't see a clear way to do that. It appears the only carrier I am being presented wi...
  • John DeBlase
  • 0 votes
  • 1 comment
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I am a current customer of Shipping Easy and would like to be able to print a report of last years shipments, not just the money I put into Endicia.  Is this...
  • LLR Jan Barnes
  • 0 votes
  • 1 comment
  • Answered

Item Name Tag for Email Template

I understand this tag {{shipment.list_of_line_items}} list all shipping information. However what is the tag for if I only want to mention the item name they...
  • Annoying Teddy
  • 0 votes
  • 1 comment
  • Answered

Order Issue

 I had a order that didnt show up and I did select the shipping tab when invoice was made. I went to check my store and it doesnt show it is connected like t...
  • LuLaRoe Myrsia Parrish
  • 0 votes
  • 1 comment
  • Answered

Charged me the monthly fee even though I cancelled.

I can't seem to get ahold of anyone.  The links for support on email etc, don't work.  I signed up for my LLR business, looked at the features and pricing an...
  • LuLaRoe with Randi Lee
  • 0 votes
  • 1 comment
  • Answered

Display unbundled skus on packing lists/Pick Lists

Is this possible?   Currently when we generate packing slips or pick lists it displays the BUNDLE sku and not the individual skus in the bundle. We don't pre...
  • Kraken Automotive
  • 1 vote
  • 1 comment
  • Answered

orders not showing up

I set up my account a few days ago for my lularoe business. I've done the integration and saved all the API codes like the video says but no orders are showi...
  • Lularoe Team Acton
  • 0 votes
  • 1 comment
  • Answered

Login Issues

I just create an account and logged out.  I tried to log back in and now it says invalid username or password.  I tried to reset the password but have not re...
  • Idyllic Clothing - Piphany by Renee
  • 0 votes
  • 3 comments
  • Answered

Stalled shipment - a problem with a new Int’l Large Letter domestic routing shipment

I made a label for shipping an order from Michigan to Canada using the new domestic transfer station option for international large envelop merchandise. It ...
  • Analogbook LLC
  • 0 votes
  • 1 comment
  • Answered

International Shipping - USPS says I didn't pay enough

Hi I sent a package to the UK and the USPS is telling me I didn't pay enough for shipping. How do I avoid this in the future? Robin
  • Robin
  • 0 votes
  • 1 comment
  • Answered

Auto entered ship to address changed my customer's address to mine.

I have connected LuLaRoe Bless to Shippingeasy to auto import customer addresses.  However, sometimes the ship to address imports as my address.  I have prin...
  • LuLaRoe Schack Pack
  • 0 votes
  • 1 comment
  • Answered

Commercial Base vs. Commercial Base Plus?

Is there a difference between Commercial Base and Commercial Base Plus pricing tables for First Class International Flats? Is there a table of rates by Ounce...
  • Noernberg Stamps
  • 0 votes
  • 1 comment
  • Answered

Inventory and sales tracking via reports A+++ so far

Hi, we have been using Shipping easy for many years and love the products, service and support.  We are working toward using Shipping easy to figure P&L at a...
  • Paul Husing
  • 0 votes
  • 1 comment
  • Answered

Using Customers Own Shipping Accounts

We are a B-B online store using BigCommerce. Many customers would like to use their DH:/FEDEx/UPS accounts instead of the default Big Commerce Settings of pr...
  • Bob Wettermann
  • 0 votes
  • 1 comment