Doesn't recognize my address

I am needing to cancel my account but in order to do that I'm having to put my credit card in...which is fine but it's saying that USPS doesn't recognize my ...
  • Kelly Brown International LLC
  • 0 votes
  • 1 comment
  • Answered

I don't see Priority Mail EXPRESS as a shipping option

I just created a shippingeasy account which is integrated with my Shopify store.  When I look at the Shipping Selections on the order page, I don't see Prior...
  • Destination Wedding Details
  • 0 votes
  • 2 comments
  • Answered

Displaying product options

I would like to display product options on the order page but not on the packing slips.  When I disable "Display product options" in the settings, this remov...
  • Destination Wedding Details
  • 0 votes
  • 1 comment
  • Answered

Light Shipments Postal Rates from Newbie

Hello,  I am in middle of evaluating companies to change to for inventory management and shipping. I had a brief walk through of Shipping Easy and it does ap...
  • Preston Reynolds
  • 0 votes
  • 1 comment
  • Answered

Regional Rate Box B - Missing?

I ship with Regional Rate Box B containers a lot due to the size of my product.  Just signed up with shipping easy,  and when I hit the shipping selection dr...
  • Jason Chancellor
  • 1 vote
  • 1 comment
  • Answered

WooCommerece Setup

I am sure this is a simple answer but I am struggling with setting up ShippingEasy with WooCommerce. Mysetup: WordPress 4.9.8 running, Woo V. 3.5.2 We have w...
  • Crypto Caffeine
  • 0 votes
  • 1 comment
  • Answered

fedex default recipient FAIL

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't nee...
  • Benjamin Rosner
  • 0 votes
  • 1 comment
  • Answered

How do I add a rate quote to orders?

I packaged my books and am ready to print labels and ship. These are manual orders. How do I get a rate quote? I ran a rule saying to use USPS first calls pa...
  • GoodBizChoice Corp
  • 0 votes
  • 2 comments
  • Answered

How to remove Shipping easy Logo from label?

How can I eliminate "Shipping Easy" Logo from the printed shipping label? It's very undesirable and unprofessional.  I tried uploading a blank white image in...
  • Jason Biggs
  • 0 votes
  • 4 comments
  • Answered

Split ALL items in order into separate shipments

Hello, I have a scenario where my orders from shopify may come in the following: 3 Red 2 Blue 1 Green I see that shipping rules have the option to "Split all...
  • James Martis
  • 0 votes
  • 3 comments
  • Answered

Confirmation Shipping Email Tracking Number

Hello,  When sending a International package through USPS y get 2 tracking numbers one from where i send it to the international facility, the 2nd tracking n...
  • Raul
  • 1 vote
  • 1 comment
  • Answered

Help with synching order

Hi  I need help synching my orders from Jane.com Dates are Sept 20-24th I was directed here to ask for help on the forum, thanks!
  • PENNER VENTURES
  • 0 votes
  • 1 comment
  • Answered

Downloading orders

Hello,    I need to download the remaining orders from Jane.com to my shipping easy account.  The dates are from Sept 20 to Sept 24th, thanks!
  • PENNER VENTURES
  • 0 votes
  • 3 comments
  • Answered

FedEx Declared Value - auto set

 Does anyone know how I can automatically set the declared value for FedEx shipments (international exports)?  Currently I am changing the declared value for...
  • Doingwork096
  • 0 votes
  • 1 comment
  • Answered

Only sync certain items from Woo Commerce

I only want to import certain items into shippingeasy from my woo commerce store. There are items I have in my store that are handled by a 3rd party print-on...
  • Scratch Garden
  • 0 votes
  • 1 comment
  • Answered

Only sync certain items from Woo Commerce

Is there an automatic way to only import certain items for shipping from Woo Commerce? I sell homemade stuff but also have my store integrated with Printful ...
  • Scratch Garden
  • 0 votes
  • 3 comments
  • Answered

shipping cost not appearing on PrestaShop order

My ShippingEasy module is functioning in PrestaShop.  My PrestaShop shopping cart is functioning in ShippingEasy.  When an order is placed at our PrestaShop ...
  • Sam Asher
  • 0 votes
  • 1 comment
  • Answered

I made extra postage purchases on accident! There is no messaging! Please help!!

Hello, I was just using your site for the first time and it said to purchase postage . . .and I clicked the button and nothing seemed to happen because the ...
  • Katie
  • 0 votes
  • 1 comment
  • Answered

Woocommerce not syncing

This is maddening, I have followed all of the information regarding syncing my woocommerce store with Shipingeasy. It was working great for a while, and then...
  • baprojectworkshop.com
  • 0 votes
  • 5 comments
  • Answered

Alternate zip code for international orders?

Follow Can I use an alternate zip code for international orders?
  • Brian Filko
  • 0 votes
  • 1 comment
  • Answered

How can I use customer variables in links in email templates

Hello How can I use tags and liquid in the <a href tags in email templates to pass certain data point back to our store? An example would be: <a href="https:...
  • Dmitri
  • 0 votes
  • 3 comments
  • Answered

Connecting Volusion API..

I cannot get the volusion API to connect: is there a trick to this? I use my volusion site API for another service that logins into my account daily; so I kn...
  • Krypt Watersports, LLC
  • 0 votes
  • 1 comment
  • Answered

Half-integrations on Newegg and Storenvy

Confused by the half-integrations for Newegg and Storenvy. ShippingEasy will import my orders and thereby reduce the quantity in stock of the purchased items...
  • Bullicorn Rainbow Inc
  • 0 votes
  • 1 comment
  • Answered

Custom Carriers

Hi, Is there an option in ShippingEasy to create custom carriers? Thanks.
  • Omer
  • 0 votes
  • 1 comment
  • Answered

How long are orders data including details, notes, activities, labels stored ?

I need to know, does my data stored on ShippingEasy expire? 
  • Tozkiran LLC
  • 0 votes
  • 1 comment
  • Answered

USPS Flat rate not showing what's posted on your website chart

I'm trying to set up my first order. It is for a Flat Rate Large Box. The price I'm getting is $17.65 (the "Complete Solutions" price in your chart) and not ...
  • Buccaneer Press LLC
  • 0 votes
  • 1 comment
  • Answered

eBay Final Shipping Fees

I tried SHIPPING EASY for the first time today and noticed that eBay still takes out a fee for shipping even though I did not use the eBay app to ship.  I th...
  • The Thrifty Buckeye
  • 0 votes
  • 1 comment
  • Answered

Access to my Endicia Account

as part of your Endicia account consolidation, from two accounts to one, one of the accounts #1191139 was closed.  I need the passphrase to access this accou...
  • 7 Doors
  • 0 votes
  • 1 comment
  • Answered

Not letting me refund for erroneous shipping label

I tried to refund a label that I no longer needed but it wouldn’t let me. I did create a ScanForm and this shipment was included but I destroyed the ScanForm...
  • Little Dom's
  • 0 votes
  • 1 comment
  • Answered

International Shipping to Germany

Hello, I terribly confused about a package I'm trying to send. I have a few rare books that I'd like to send either together or separately. Total they are wo...
  • devonpressmail
  • 0 votes
  • 5 comments
  • Answered