Open Shipping Edit window in iFrame

I'm attempting to build a shipment item verification system and I need to open the ShippingEasy shipping edit window in an iFrame (or a new window). Unfortun...
  • Dave Tacker
  • 0 votes
  • 1 comment
  • Answered

Updated Walmart Credentials

I received an email from shipping easy stating I needed to update my credentials for integration with my Walmart store.   After following the prompts, I rece...
  • RTumbler
  • 1 vote
  • 6 comments
  • Answered

Priority Large Flat Rate Box quick ship

No large flat rate priority box is available in the quick ship presets or anywhere else to configure. I need to ship priority flat rate large box. How do I d...
  • Hearts For Home Publications
  • 0 votes
  • 1 comment
  • Answered

How to add CC or BCC to email campaign

I need to send a copy of all e-mails sent on an automated campaign. How do I add a CC or BCC to the campaign?
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

Invoice for USPS payments/Postage

Is there somewhere to find invoices for at least the payments submitted to Endicia for postage? Is there some report to show the "purchase" (from the Endicia...
  • Carolina2California
  • 0 votes
  • 1 comment
  • Answered

Unauthorized Charge

I AM FURIOUS!  My Paypal account was just charged $37.28 and I've never used your services.  I want that transaction credited IMMEDIATELY!   FURTHERMORE, in ...
  • Rocky's Creature Comforts, LLC
  • 0 votes
  • 1 comment
  • Answered

Syncing changes in order tags

I am on Shopify and I have an app to manage order status.  For example, when a customer first places an order the order tag is "processing", then that order ...
  • Destination Wedding Details
  • 0 votes
  • 1 comment
  • Answered

How to edit weight on return shipping label?

Hi, I am creating a return label for a customer who bought many items and is now only returning 2. The weight of the return is significantly less than the or...
  • Vert & Vogue
  • 0 votes
  • 3 comments

Label Refund

Hello. I created a USPS Return Label for a customer, but they never returned, and the label hasn't been used. I tried to cancel the label for refund, but I g...
  • iQ4Mobility
  • 0 votes
  • 2 comments
  • Answered

Stop double-sided printing

Anyone else have trouble with packing slips automatically printing double sided when you print multiple orders? It only happens when we use ShippingEasy/Conn...
  • United Apparel Liquidators
  • 0 votes
  • 4 comments
  • Answered

Syncing pauses when there are lulls in orders

We're a small company so we often have lulls in orders for long periods of time and I've noticed when this happens shipping easy pauses the syncing of our or...
  • Bernadette Demisay
  • 0 votes
  • 1 comment
  • Answered

PrestaShop "... no carriers available for your delivery address" issue

Hello, all! Hope someone can chime in on this, because I couldn't find anything even remotely relevant to this issue on here... I'm having this "simple" issu...
  • DA
  • 0 votes
  • 1 comment
  • Answered

Label Failed Missing or invalid element: FromCompany. Error encountered

 LABEL FAILED This is the error message we've received back from USPS: Missing or invalid element: FromCompany. Error encountered (Log ID: 1871)   I can't fi...
  • SYRCL / Wild & Scenic Film Festival
  • 0 votes
  • 1 comment
  • Answered

Dymo 450 99019 Labels

Am I missing something or can we not use the same printer and labels that we've been using for years with eBay for creating shipping labels with your service?
  • Salt Life Solutions
  • 0 votes
  • 1 comment
  • Answered

3DCart or another solution

I sell on eBay and Amazon through ShippingEasy and I love it. I created my own website(3DCart hosted) and I'm just getting no sales.  I'm wondering if Google...
  • Pink Iceberg LLC
  • 0 votes
  • 2 comments
  • Answered

Walmart Integration - Ship by date

Is 'ship by date' mapped in the Walmart integration?  All my orders come up blank.
  • Daylee Naturals
  • 0 votes
  • 3 comments
  • Answered

Select Select Ground

Can I mail in a large padded envelope ? Weight 1.5 lbs.
  • Barbara Holt Lallement
  • 0 votes
  • 1 comment
  • Answered

CANCEL ASAP

I'M TRYING TO CANCEL MY ACCOUNT BUT IT WON'T LET ME CLICK ON THE FINAL BUTTON!!  I NEED TO DO THIS ASAP...NEVER IN MY LIFE HAVE I SEEN SOMETHING SO FRUSTRATI...
  • Kelly Brown International LLC
  • 0 votes
  • 1 comment
  • Answered

Doesn't recognize my address

I am needing to cancel my account but in order to do that I'm having to put my credit card in...which is fine but it's saying that USPS doesn't recognize my ...
  • Kelly Brown International LLC
  • 0 votes
  • 1 comment
  • Answered

I don't see Priority Mail EXPRESS as a shipping option

I just created a shippingeasy account which is integrated with my Shopify store.  When I look at the Shipping Selections on the order page, I don't see Prior...
  • Destination Wedding Details
  • 0 votes
  • 2 comments
  • Answered

Displaying product options

I would like to display product options on the order page but not on the packing slips.  When I disable "Display product options" in the settings, this remov...
  • Destination Wedding Details
  • 0 votes
  • 1 comment
  • Answered

Light Shipments Postal Rates from Newbie

Hello,  I am in middle of evaluating companies to change to for inventory management and shipping. I had a brief walk through of Shipping Easy and it does ap...
  • Preston Reynolds
  • 0 votes
  • 1 comment
  • Answered

Regional Rate Box B - Missing?

I ship with Regional Rate Box B containers a lot due to the size of my product.  Just signed up with shipping easy,  and when I hit the shipping selection dr...
  • Jason Chancellor
  • 1 vote
  • 1 comment
  • Answered

WooCommerece Setup

I am sure this is a simple answer but I am struggling with setting up ShippingEasy with WooCommerce. Mysetup: WordPress 4.9.8 running, Woo V. 3.5.2 We have w...
  • Crypto Caffeine
  • 0 votes
  • 1 comment
  • Answered

fedex default recipient FAIL

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't nee...
  • Benjamin Rosner
  • 0 votes
  • 1 comment
  • Answered

How do I add a rate quote to orders?

I packaged my books and am ready to print labels and ship. These are manual orders. How do I get a rate quote? I ran a rule saying to use USPS first calls pa...
  • GoodBizChoice Corp
  • 0 votes
  • 2 comments
  • Answered

How to remove Shipping easy Logo from label?

How can I eliminate "Shipping Easy" Logo from the printed shipping label? It's very undesirable and unprofessional.  I tried uploading a blank white image in...
  • Jason Biggs
  • 0 votes
  • 4 comments
  • Answered

Split ALL items in order into separate shipments

Hello, I have a scenario where my orders from shopify may come in the following: 3 Red 2 Blue 1 Green I see that shipping rules have the option to "Split all...
  • James Martis
  • 0 votes
  • 3 comments
  • Answered

Confirmation Shipping Email Tracking Number

Hello,  When sending a International package through USPS y get 2 tracking numbers one from where i send it to the international facility, the 2nd tracking n...
  • Raul
  • 1 vote
  • 1 comment
  • Answered

Help with synching order

Hi  I need help synching my orders from Jane.com Dates are Sept 20-24th I was directed here to ask for help on the forum, thanks!
  • PENNER VENTURES
  • 0 votes
  • 1 comment
  • Answered