PrestaShop shipping

Hi there I am working on PrestaShop store right now and I am looking for the best shipping solution for my store.  I saw Shipping easy integration for Presta...
  • Zayd Welch
  • 0 votes
  • 2 comments
  • Answered

Yearly Shipping History

I need to review my shipments for the past year for sales tax purposes.  I am using the free account.  Is it possible to get information about my shipments s...
  • Lucille Block
  • 0 votes
  • 1 comment
  • Answered

Prestashop Integration

Hello, My shop has been using the shippingeasy module for Prestashop for about a year. We are testing an upgrade from prestashop version 1.7.4.3 to version 1...
  • Silver Hawke
  • 0 votes
  • 1 comment
  • Answered

Setting up insurance failure

Set the insurance to add insurance over $50.00 and clicked on save. Got a page saying there was an internal error.   Anyone have any idea what went wrong?
  • Hawk Vittles
  • 0 votes
  • 1 comment
  • Answered

New order notifications?

We set up an account and just realized that when there is a new order Shipping Easy doesn't send a notification.  Is this not part of the software?  If it is...
  • AMSCO Distributing LLC
  • 0 votes
  • 1 comment
  • Answered

Cant find a paid label?!

  • Mattscomputers
  • 0 votes
  • 1 comment
  • Answered

noreply@shippingeasy.com

How do we change this? Why are we stuck with your branding when we pay for this service? This is not professional.
  • JJ Brown
  • 0 votes
  • 1 comment
  • Answered

Amazon Advantage integration

We use Amazon Advantage (consignment) to sell rather than Amazon Seller Central with marketplaces, but the instructions for ShippingEasy integration seem to ...
  • George Albertus
  • 0 votes
  • 2 comments
  • Answered

Can shipping easy deliver stuff from an online stores?

I am here to want your suggestions, I wanna know that if I do shopping from an online store than shipping easy will deliver my stuff? means I can buy stuff t...
  • mariejustice54
  • 0 votes
  • 2 comments
  • Answered

Create Manual Order Page

Since Shipping Easy has switched to Stamps and  my account has been converted, I can no longer  see the option buttons on the Create Manual Order page. This ...
  • Donna Darling-Cress
  • 0 votes
  • 1 comment
  • Answered

label failed

I'm having a different issue than a previous post on this topic. Was using Shipping Easy with no issues for a few months, then for unknown reasons on a shipm...
  • Vanessa Gruden
  • 0 votes
  • 1 comment
  • Answered

Marking partially shipped orders

We frequently ship partially filled orders, due to items being out of stock.  I don't want to mark these orders as shipped and remove them from our order lis...
  • david bussard
  • 0 votes
  • 1 comment
  • Answered

Open Shipping Edit window in iFrame

I'm attempting to build a shipment item verification system and I need to open the ShippingEasy shipping edit window in an iFrame (or a new window). Unfortun...
  • Dave Tacker
  • 0 votes
  • 1 comment
  • Answered

Updated Walmart Credentials

I received an email from shipping easy stating I needed to update my credentials for integration with my Walmart store.   After following the prompts, I rece...
  • RTumbler
  • 1 vote
  • 6 comments
  • Answered

Priority Large Flat Rate Box quick ship

No large flat rate priority box is available in the quick ship presets or anywhere else to configure. I need to ship priority flat rate large box. How do I d...
  • Hearts For Home Publications
  • 0 votes
  • 1 comment
  • Answered

How to add CC or BCC to email campaign

I need to send a copy of all e-mails sent on an automated campaign. How do I add a CC or BCC to the campaign?
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

Invoice for USPS payments/Postage

Is there somewhere to find invoices for at least the payments submitted to Endicia for postage? Is there some report to show the "purchase" (from the Endicia...
  • Carolina2California
  • 0 votes
  • 1 comment
  • Answered

Unauthorized Charge

I AM FURIOUS!  My Paypal account was just charged $37.28 and I've never used your services.  I want that transaction credited IMMEDIATELY!   FURTHERMORE, in ...
  • Rocky's Creature Comforts, LLC
  • 0 votes
  • 1 comment
  • Answered

Syncing changes in order tags

I am on Shopify and I have an app to manage order status.  For example, when a customer first places an order the order tag is "processing", then that order ...
  • Destination Wedding Details
  • 0 votes
  • 1 comment
  • Answered

How to edit weight on return shipping label?

Hi, I am creating a return label for a customer who bought many items and is now only returning 2. The weight of the return is significantly less than the or...
  • Vert & Vogue
  • 0 votes
  • 3 comments

Label Refund

Hello. I created a USPS Return Label for a customer, but they never returned, and the label hasn't been used. I tried to cancel the label for refund, but I g...
  • iQ4Mobility
  • 0 votes
  • 2 comments
  • Answered

Stop double-sided printing

Anyone else have trouble with packing slips automatically printing double sided when you print multiple orders? It only happens when we use ShippingEasy/Conn...
  • United Apparel Liquidators
  • 0 votes
  • 4 comments
  • Answered

Syncing pauses when there are lulls in orders

We're a small company so we often have lulls in orders for long periods of time and I've noticed when this happens shipping easy pauses the syncing of our or...
  • Bernadette Demisay
  • 0 votes
  • 1 comment
  • Answered

PrestaShop "... no carriers available for your delivery address" issue

Hello, all! Hope someone can chime in on this, because I couldn't find anything even remotely relevant to this issue on here... I'm having this "simple" issu...
  • DA
  • 0 votes
  • 1 comment
  • Answered

Label Failed Missing or invalid element: FromCompany. Error encountered

 LABEL FAILED This is the error message we've received back from USPS: Missing or invalid element: FromCompany. Error encountered (Log ID: 1871)   I can't fi...
  • SYRCL / Wild & Scenic Film Festival
  • 0 votes
  • 1 comment
  • Answered

Dymo 450 99019 Labels

Am I missing something or can we not use the same printer and labels that we've been using for years with eBay for creating shipping labels with your service?
  • Salt Life Solutions
  • 0 votes
  • 1 comment
  • Answered

3DCart or another solution

I sell on eBay and Amazon through ShippingEasy and I love it. I created my own website(3DCart hosted) and I'm just getting no sales.  I'm wondering if Google...
  • Pink Iceberg LLC
  • 0 votes
  • 2 comments
  • Answered

Walmart Integration - Ship by date

Is 'ship by date' mapped in the Walmart integration?  All my orders come up blank.
  • Daylee Naturals
  • 0 votes
  • 3 comments
  • Answered

Select Select Ground

Can I mail in a large padded envelope ? Weight 1.5 lbs.
  • Barbara Holt Lallement
  • 0 votes
  • 1 comment
  • Answered

CANCEL ASAP

I'M TRYING TO CANCEL MY ACCOUNT BUT IT WON'T LET ME CLICK ON THE FINAL BUTTON!!  I NEED TO DO THIS ASAP...NEVER IN MY LIFE HAVE I SEEN SOMETHING SO FRUSTRATI...
  • Kelly Brown International LLC
  • 0 votes
  • 1 comment
  • Answered