How Get My Transactions to Show Up In QuickBooks?

I sent my question to support, but they never get back to me.   I connected both of my stores and even tested the flow; everything works perfectly, which mak...
  • Val M
  • 0 votes
  • 0 comments

Starter Plan charges

I know the starter plan is free but does it put a hold on my card. I noticed a charge for a $1 on my account for the same day the subscription renewed.
  • IQMJ Enterprises
  • 0 votes
  • 0 comments

Shipping consolidation

Is there a way to combine two orders into one for shipping purposes?  I have a customer who places one order then a few hours later on the same day places an...
  • Village Bears
  • 0 votes
  • 0 comments

Date Picker

I'm looking for a date picker that the customer can select that will integrate over with SE.  Using Shopify as platform.   I've found a few plug ins within s...
  • Sweet Grass Dairy
  • 0 votes
  • 0 comments

Shipping in poly 'bag' mailers

I will be needing to routinely fulfill orders to customers by shipping.  Having never done this before (literally - never done ANY commercial shipping to any...
  • ISAAC PISORS
  • 0 votes
  • 0 comments

Cancel Page

When I try to cancel my account, the cancel page goes off the bottom of the screen and I am unable to scroll it up to "submit" it. Can I cancel via this forum?
  • Sierra International Health
  • 0 votes
  • 1 comment

Cancelling orders without a refund?

Hi there. I mislabeled a bunch of shipments and they were sent back to me. I cancelled all of the labels but have yet to receive a refund. But then when I cl...
  • shelbydenhamart
  • 0 votes
  • 3 comments

One Balance Account use outside shipping easy

I am wondering if the One Balance account, and preferential UPS rates, can be used for billing shipments outside of ShippingEasy. For instance, we have provi...
  • Power TakeOff
  • 0 votes
  • 0 comments

How do i remove "Shipping Easy" logo from my labels?

I do not want Shipping Easy logo on my labels. Where is the setting to remove this?
  • SoCal Bricks Express
  • 0 votes
  • 0 comments

Shippingeasy 'disconnected' from woocommerce store. Cant' connect

I've gone through the Things to check list: SSL enabled (https://) WordPress 5.4.2 WooCommerce 4.3 Store is SSL enabled (https://) URL is correct (root of U...
  • Abstrakt Instruments
  • 0 votes
  • 4 comments

USPS Tracking Status

Shipping Easy Community: Is the USPS Tracking Service down?  We have a long list of shipments that status "label created" but we have dropped them off at a C...
  • Fluid Running, LLC
  • 0 votes
  • 1 comment

Label has not arrive to email

Yesterday i bought 2 labels and they not arrived to my email so I cancel one and bougth it again and I recived only the "cancel" email and never the actual l...
  • Alexandra Reta
  • 0 votes
  • 1 comment

Sustainability with Shipping Products

I run a company that does a fair amount of shipping, about 30-50 packages a day. We've been aiming to be more environmentally friendly and conscious about th...
  • Hungry Ghost Press, LLC
  • 1 vote
  • 4 comments

How to edit weight on return shipping label?

Hi, I am creating a return label for a customer who bought many items and is now only returning 2. The weight of the return is significantly less than the or...
  • Vert & Vogue
  • 0 votes
  • 3 comments

International Shipping

We are a company based in South Africa and need to decrease our international shipping costs but keep up our customer service. Does Shipping Easy allow for I...
  • Dawid Mocke
  • 0 votes
  • 1 comment

Ability to see all orders with the same exact items from the orders page

We would like to be able to see all orders with the same exact mix of items at once. For example, show all orders where someone ordered a Black Large Shirt a...
  • Katie Anderson
  • 1 vote
  • 1 comment

Using Customers Own Shipping Accounts

We are a B-B online store using BigCommerce. Many customers would like to use their DH:/FEDEx/UPS accounts instead of the default Big Commerce Settings of pr...
  • Bob Wettermann
  • 0 votes
  • 1 comment

Woocommerce is not syncing anymore?

Hi, I just started using shipping easy and my woocommerce store was setup correctly. I started to get my orders synced to shipping easy, but not they don't s...
  • Ryan Conlon
  • 0 votes
  • 0 comments