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How can I post to the forum?
When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?
It won't let me buy more postage
Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2
I need to order more stamps but it won't let me add postage ...
Is it possible to format my labels to use the "c/o" format instead of the "ATTN:" format?
I'm trying to create my first shipment being sent to NAME c/o COMPANY.
When I paste the address in, it correctly parses the fields as:First LastCompanyADDRES...
Shipment from UK to Singapore: TAX & CLEARANCE FEE payment
Hi,
May i seek for an advise what does this mean - as i saw this in the shipment tracking (which not progressing):
COMMENT
TAX AND CLEARANCE FEE $xxx SGD M...
Stamps.com
As of yesterday, my Stamps.com account that was provided by ShippingEasy no longer allows First Class labels, only Priority and Priority Express. I had to up...
Postage order history
How can I view my entire postage order history for 2019? It looks like we're directed to Stamps.com now, but I only see history on there going back to March.
Sustainability with Shipping Products
I run a company that does a fair amount of shipping, about 30-50 packages a day.
We've been aiming to be more environmentally friendly and conscious about th...
Shipment notification callback via ShippingEasy API
I'd like to receive a "Shipment notification callback" when orders are shipped. But, I'd like to be notified of all shipments regardless of the store it came...
Cannot purchase postage
Hello, I just updated my billing information to include the billing with stamps.com and it keeps popping up error-failed attempt to purchase when I try to bu...
split 2 quantity order having same items by default( not manually)
Hello,
We have set the setting to split 2 quantity orders into single order. some order having different items are splitting itself but not the order having ...
Pickup Request Failed
When I look at my shipping history my last four pick up requests indicate "Pickup Request Failed"..... see image. It also says USPS Carrier pick up API error...
Automated Processing Delay
If I have a Shopify store set up with ShippingEasy to auto complete shipping orders once the orders are synced, is there currently a way to add a time delay(...
Shopify Tags and Shipping Rules
I've been trying to figure this out and havn't found a clear answer, but have been wondering if the following is possible.
Is it possible to have an order ...
Quick Ship Issue
Last night I created 6 quick ship labels and then went to bed. This morning, I paid for them and was going to print but received an error message saying the ...
Finale Inventory and Amazon FBA
Hello,I currently have Shipping Easy integrated with Finale but when an order has been drop shipped (IE sent from our FBA inventory) it is still reporting as...
can't log in it all worked yesterday
have email address and it doesn't accept password or send an email to reset the password. have used this program for months. PC did update, could be a bug? ...
Is this Support Magento2.3.x?
Hello Team,We are running MagentoCE 2.3.x and needs to use your extension (https://marketplace.magento.com/shippingeasy-module-fulfilment.html) feature but i...
FTP Integration for stores
How FTP integration has been implemented for stores and how it works
Setting up store
I just signed up with Shipping Easy.
I'm trying to connect my store. I am with Wix.
That is not an option of choices(of numerous).
How do I set up my store?
No shipment history available
I have just completed two domestic USPS shipments.
One of them includes an error so I was hoping to be able to cancel it through the Shipment History overvie...
Hide postage options
When creating a label there are many postage options that we will never use.
How can I hide those options to make the review and selection of a label easier?
Printer issues
Setting up on the free trial - it won't let me set up to my printer as a printer - only as a fax nor will it let me change printer settings. It appears that ...
USPS Retail Ground Tracking Included or Not?
Hoping someone can clarify the conflicting info on this page re: tracking for USPS Retail Ground shipments: https://support.shippingeasy.com/hc/en-us/article...
Print 4-up labels.
I need the ability to change the location of the label for multiple orders. I am using the 4" x 5" USPS 4 up label, and when I test print the label it works ...
Request the documentation for the OpenCart integration
Hi I would like the documentation for the Open Cart integration. Specifically I would like the api documentation for this integration.
Error when trying to add postage
I am trying to add postage to my account so I can print the labels. I've tried three times and am getting a red box that says "customer error". The banking...
Internationa Shipping Questions
So I mailed a package from US to Budapest Hungary. Box is 12x12x6in 12lbs Delcared value is $320 (its board games) As of 24 hours ago heres the current track...
PrestaShop shipping
Hi there
I am working on PrestaShop store right now and I am looking for the best shipping solution for my store.
I saw Shipping easy integration for Presta...
Yearly Shipping History
I need to review my shipments for the past year for sales tax purposes. I am using the free account. Is it possible to get information about my shipments s...
Prestashop Integration
Hello,
My shop has been using the shippingeasy module for Prestashop for about a year. We are testing an upgrade from prestashop version 1.7.4.3 to version 1...