How can I post to the forum?

When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?

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  • ShippingEasy
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UPS issue can not print label

This is what I get    Purchased Labels  Print Selected     Print All     Retry Selected   Order Qty Total Postage Action   R-011121-002 (RETURN) 1  L...

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  • BH Liquidator
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  • 1 comment
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Deleting "failed labels"

How do I delete failed labels in Ready to Print?  I do NOT want to retry. "Order #M-XXXXXX-XXX: shipments in a state of 'Label Failed' cannot be cancelled." ...
  • Fork in the Road Vision Rehabilitation Services
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Orders Not Showing

I have ordered few products and products are listing on Products menu,but not listing on  Orders Menu

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  • Test
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Amazon Buy Shipping Services options

I am wanting to set up shipping easy to use buy shipping services from amazon so I can go directly through their server. However, I still want to get the UPS...

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  • andrew stevenson
  • 0 votes
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Is it possible to integrate Shipping easy with ERP Microsoft Dynamics Great Plains

  Hi Users, We are using Magento as the front end and our ERP is Microsoft Dynamics Great plains. We need to send the shipping updates to the ERP. Is there i...
  • Sivaranjani R
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Return Label Email

We create a pre-printed return label with all of our shipments.  When we create a return label it automatically emails it to the customer, but they have not ...
  • Maya King
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How Get My Transactions to Show Up In QuickBooks?

I sent my question to support, but they never get back to me.   I connected both of my stores and even tested the flow; everything works perfectly, which mak...
  • Val M
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Starter Plan charges

I know the starter plan is free but does it put a hold on my card. I noticed a charge for a $1 on my account for the same day the subscription renewed.

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  • IQMJ Enterprises
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Shipping consolidation

Is there a way to combine two orders into one for shipping purposes?  I have a customer who places one order then a few hours later on the same day places an...
  • Village Bears
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Unshipped Report from Ready to Ship Section

Hi,       Is there a report that would show us whats in Ready to Ship? The Unshipped Report shows all orders from the Orders section, but we need a report fr...
  • Yona
  • 0 votes
  • 1 comment
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Subaccount option doesn’t exist.

Where can I find the subaccount option to create subaccounts for USPS and UPS? The Stamps.com extension for the WooCommerce is about $80/year, the USPS and U...

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  • Scott T
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Date Picker

I'm looking for a date picker that the customer can select that will integrate over with SE.  Using Shopify as platform.   I've found a few plug ins within s...
  • Sweet Grass Dairy
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Shipping in poly 'bag' mailers

I will be needing to routinely fulfill orders to customers by shipping.  Having never done this before (literally - never done ANY commercial shipping to any...
  • ISAAC PISORS
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Cancel Page

When I try to cancel my account, the cancel page goes off the bottom of the screen and I am unable to scroll it up to "submit" it. Can I cancel via this forum?
  • Sierra International Health
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  • 1 comment

Cancelling orders without a refund?

Hi there. I mislabeled a bunch of shipments and they were sent back to me. I cancelled all of the labels but have yet to receive a refund. But then when I cl...
  • shelbydenhamart
  • 0 votes
  • 3 comments

One Balance Account use outside shipping easy

I am wondering if the One Balance account, and preferential UPS rates, can be used for billing shipments outside of ShippingEasy. For instance, we have provi...
  • Power TakeOff
  • 0 votes
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How do i remove "Shipping Easy" logo from my labels?

I do not want Shipping Easy logo on my labels. Where is the setting to remove this?
  • SoCal Bricks Express
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Shippingeasy 'disconnected' from woocommerce store. Cant' connect

I've gone through the Things to check list: SSL enabled (https://) WordPress 5.4.2 WooCommerce 4.3 Store is SSL enabled (https://) URL is correct (root of U...
  • Abstrakt Instruments
  • 0 votes
  • 4 comments

USPS Tracking Status

Shipping Easy Community: Is the USPS Tracking Service down?  We have a long list of shipments that status "label created" but we have dropped them off at a C...
  • Fluid Running, LLC
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Label has not arrive to email

Yesterday i bought 2 labels and they not arrived to my email so I cancel one and bougth it again and I recived only the "cancel" email and never the actual l...
  • Alexandra Reta
  • 0 votes
  • 1 comment

How can I test my actual labels?

Trying to print a test label with actual data, the regular test labels show other company data and no logos, I'd like to see my real labels? 
  • Casey Whitcher
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  • 1 comment
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Problem cancelling and getting refund for a label

I have a label for a package from US to Canada and three weeks later, I checked the tracking info which says it was cleared by customs in Malaysia. I think i...
  • Last Leash
  • 0 votes
  • 1 comment
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Orders page and how to edit item info on order

I am struggling with the Orders page and being able to edit items within an existing unshipped order. I would think that my orders would show up on the Order...
  • Kudzu Corner, Inc.
  • 0 votes
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Fees

I use the "free" version and add money to my shipping easy account through stamps.com to pay for the postage.  Every time I ship a package, I receive a notif...
  • Windmill Country Threads
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  • 1 comment
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How to add signature confirmation to UPS shipment

I created a rule per the instructions to add Adult signature confirmation to shipments when destination country is not US. I create a shipment to Canada usin...
  • Kudzu Corner, Inc.
  • 0 votes
  • 1 comment
  • Answered

Customs Declarations

Can we setup to declare the value shipped less that the total order amount on the customs forms? 
  • Village Bears
  • 0 votes
  • 1 comment
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Print 4x5 label and packing slip on same page?

It is easy to print a 4x6 label and corresponding packing slip on the same page, but I ship small boxes for which a 4x5 label is a better fit.  Is there a wa...
  • StringWeavers
  • 0 votes
  • 1 comment
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It won't let me buy more postage

Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2 I need to order more stamps but it won't let me add postage ...
  • Stephanie Merrell Gould
  • 0 votes
  • 1 comment
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Is it possible to format my labels to use the "c/o" format instead of the "ATTN:" format?

I'm trying to create my first shipment being sent to NAME c/o COMPANY. When I paste the address in, it correctly parses the fields as:First LastCompanyADDRES...
  • Michael White
  • 0 votes
  • 3 comments
  • Answered