Feature Requests | Shipping

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Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Mailing Label Logo

    Lesley Roman 18 votes 9 comments Planned

    I'd like to be able to include my logo on all of my 4X6 packing label.   Thanks! [ view more | comment ]

  • Update order changes from my store to ShippingEasy

    ShippingEasy 14 votes 6 comments

    We understand that there are many instances an order and/or address will change after the information has already been pulled into ShippingEasy.  While we recommend using order notes to track these edits, we keep hearing feedback that you would prefer to see this information updated real-time to ShippingEasy.  We get it!  After all, this would make shipping easier, which is a common goal for us all. Our development team is focused on building the features that you need mo... [ view more | comment ]

  • Autofill carrier info from shopping cart to create shipment

    FSWERKS 12 votes 8 comments Completed

    To totally streamline the order creation and speed, the system needs to autofill in the choice of carrier & carrier service - both of which the shopping cart software has already transmitted... and 99% of the time you be shipping the method the customer chose.  If this is done, all we need to do is choose the box size and hit print - now that's 'shipping easy'... [ view more | comment ]

  • Reflect Discounts and Coupon Codes on Packing Slips and E-mails as well as the Application itself

    ShippingEasy 7 votes 2 comments

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Receive tracking alerts/updates for flagged packages

    ShippingEasy 7 votes 5 comments

    Do you find that sometimes you need to keep an eye on certain shipments?  If so, let us know!  [ view more | comment ]

  • When an item is canceled from an order, flag the order (Amazon)

    ShippingEasy 6 votes 4 comments

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Split orders more that 1x

    Brook 5 votes 4 comments Completed

    I need to be able to split orders more than once. [ view more | comment ]

  • Schedule UPS package pick up from ShippingEasy

    ShippingEasy 5 votes 13 comments

    Smaller shippers often do not have regularly scheduled package pick-up service with UPS.  As such, having the option to schedule pick-up from the ShippingEasy interface saves the extra step of calling or visiting UPS.com. If you would find this additional feature useful, please leave a comment below or "Like" it. [ view more | comment ]

  • Multibox shipments - UPS/FedEx

    FSWERKS 5 votes 9 comments Completed

    Need ability in shipment creation to choose which products are in which boxes, their insured values, box sizes etc ... ups does this and would be nice feature... currently you need to split shipments which makes it 10x the amt of work. [ view more | comment ]

  • Advance ship date to next BUSINESS date.

    Bill 4 votes 6 comments

    We prepare shipments in the evening and I have the option set to " Automatically Advance Ship Date After " with 3 pm as the value.  I was very surprised and disappointing today to see that this option literally means the next day and not the next business day.  Today is Veteran's day, no mail pickup, now I have the wrong date on my labels and the wrong information posted to my stores.  This has not come up for me before since this is the first non-Monday holiday.... [ view more | comment ]

  • SMTP Settings for E-Mails

    Ray 4 votes 4 comments

    Are there any plans to allow for users to enter SMTP settings so that e-mails are routed directly through the SMTP server of the user's choice? Currently, customers receive e-mail confirmations from "noreply@shippingeasy.com", which is ok since the reply-to address is the e-mail specified in the store settings. However, it would be much more seamless and professional if the shippingeasy.com domain was hidden from customers. It's possible that a few customers may... [ view more | comment ]

  • All CAPS for labels addresses

    Lesley Roman 4 votes 1 comment

    As a previous Endicia customer, one of the options I really loved was the ability to translate any address into all caps without having to edit the address.  Some customers are lazy in their typing and it just looks more professional to have the shipping address be consistent. Thanks! [ view more | comment ]

  • Quicker Shipping

    Maxine Addington 4 votes 4 comments Completed

    Add Manual Orders button to top Navigation, parse and paste pop up not needed each time you print, too many clicks to send to print: When processing manual orders it would be faster to have the link at the top next to Orders in the Green Section rather than click on Orders, then Manual Orders each time I want to get back into it, it is an extra step to click on it each time rather than a direct link, I use Volusion to parse and paste the shipping address and a few seconds ... [ view more | comment ]

  • Enable product name from catalog to be used on packing slips

    Michael 3 votes 4 comments

    Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing information.  The same product has different names on different sales channels. It would be better for packing orders if just the product name listed in the ShippingEasy catalog could be shown on packing slips. Thanks. [ view more | comment ]

  • Shipping History - Filter Delivery

    Jim 3 votes 7 comments

    With the holidays upon us and items we have shipped being a 'little' slower than normal to be delivered... suggest adding a Delivery Filter be added. Rational: What has NOT been delivered in the last 7 or 14 days? Which orders have been shipped and are not delivered yet (after a week or so)? Now I do this manually each morning to see what has been hung up in transit. But would make things much easier than going through screen after screen, looking for different icons... Ev... [ view more | comment ]

  • Multiple User accounts have different label settings

    Dan 3 votes 9 comments Completed

    It would be great if each user could have the option to choose their own label sizes or the default set by the primary account. This way if one staff member deals with returns and needs to use a 8.5 x 11 format he can while another staff on a different account can use a 4 x 6 format. [ view more | comment ]

  • A generic Shipping rate calculator

    Steve Mayfield 3 votes 14 comments Completed

    Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you enter dimensions, weight, from zip, to zip, and you would get back quotes for both Priority, Fedex, and UPS based on what shipping easy would price them off. The current system requires you to have a valid street address, phone numbers, etc. and create a shipment before allowing shipping quotes. We don't want our cash... [ view more | comment ]

  • Add option to show "SUBTOTAL" on PACKING SLIP templates.

    Matt 3 votes 6 comments

    There are multiple reasons why this would be helpful to our business. Often times, we need to log or record the total before shipping costs are added. Please add SUBTOTAL option to packing slips. Thank you [ view more | comment ]

  • Missing Shipping Variables [Sales Tax & Seller discounts (-) or charges (+)]

    Matt 3 votes 13 comments Completed

    Hi, I'm trying to replicate all of the information on eBay's default packing slip for my client. Please add the following variables otherwise it's impossible to go from subtotal of items to the true total. Sales Tax N/A Seller discounts (-) or charges (+): $0.00 Thanks, Matt Cannon Cannon Technology Partners Client: www.TireGeek.com [ view more | comment ]

  • Greater control over shipping confirmation emails

    ShippingEasy 3 votes 1 comment

    Customize the time that shipping confirmation emails are sent out and ability to send an EOD/ combined shipping confirmation email if a customer ordered multiple orders [ view more | comment ]

  • Paste and Parse International Orders

    ShippingEasy 3 votes 5 comments

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Allow the purchase of third party Insurance

    Ray 3 votes 17 comments

    For USPS packages, in the "Insurance Options" section when specifying shipment details, there doesn't appear to be an option to select USPS Insurance, only Shipsurance insurance. Is there anyway to select USPS insurance instead of Shipsurance? If not, can this be a feature that will be added in the future? I have used Shipsurance in the past and have found them to be an absolutely terrible 3rd party insurance provider and would prefer not to do business with the... [ view more | comment ]

  • Offer 2 label options for international labels

    ShippingEasy 3 votes 6 comments

    We have heard a few requests to have multiple label formats for labels based on their shipping method or service. For example: Offer Priority Mail International to be printed on a thermal printer and First Class International to be printed on a laser printer. If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Color of highlighted item to ship is too light!

    Andrew Stewart 3 votes 18 comments Completed

    Would you consider making the super light pink just a tad darker. It is so hard to distinguish from the other items. It would reduce the risk of confusing orders if it were clearer which item you were selecting to ship. Thanks for you consideration. [ view more | comment ]

  • Add PACKAGE Dimensions Field to the Complete Shipping summary Report

    Melissa Wert 3 votes 5 comments

    Right now, package WEIGHT and ZONE are included in the Complete Shipping Report; we would like to analyze the package sizes that we use in order to change/optimize our box sizes given the new DIM weight pricing. Please add a Package Dimensions field to this report. Thanks. [ view more | comment ]

  • Add in COD to ShippingEasy

    ShippingEasy 3 votes 7 comments

    This request in on behalf of Mary Jo at Chocoperfection. This is something that many business customers expect and would be an important option to give to customers. [ view more | comment ]

  • Label font cleanup/design + Logo

    FSWERKS 3 votes 8 comments

    With Dazzle & UPS Worldship you can customize the labels... Like to see this on the shipment labels as well. We have used to put our logos as well as create shipment tags (available on the standard UPS 4x6+2" tag labels) that we use for shipment info. I like to keep copy on invoices of the shipment, tracking info, and shipment cost... yes its available in the logs, but we want the proof of shipment on a label for your physical records... thus nice to customize lab... [ view more | comment ]

  • Modify orders details when you "Duplicate Shipment"

    Stan Weinstock 3 votes 5 comments

    Hi, We'd like to be able to modify some of the details when you use the ship another feature.  As it is right now, if we use the "ship again" feature to create a label the email that the customer gets indicates that we are shipping the same item that they bought the first time.  But usually, it is an exchange for a different item.  We then get a call or email asking why we are shipping them the same thing they just returned. Thanks [ view more | comment ]

  • Shipping rules: Notes

    Mathias 2 votes 3 comments

    I would like to see if you can include "notes" into the rules. For example, I wish NOT to print the labels if there are entries in "notes"  If notes is empty, I want to continue with Autoprinting.  If you have a solution for my request, please let me know   Mathias Ihlenfeld Owner     Woom Bikes USA 5555 N Lamar Blvd Ste D101 Austin, TX 78751 USA   [ view more | comment ]

  • Flag for Shopify "Potential Fraud" to prevent shipping until it has been investigated

    Ashton Smith 2 votes 3 comments

    Using the Shopify fraud detection API call: GET /admin/orders/#{id}/risks/#{id}.json Creating a flag similar to the ShippingEasy "USPS Unable to verify address" triangle warning in ShippingEasy to prevent the shipping department from immediately processing an order and shipping on fraudulent sales.  We have had two recent issues where fraud was potentially present via an alert notification from Shopify, but the shipping department didn't have an indication to hol... [ view more | comment ]


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