USPS non delivery, lost, whatever mail, slooooow mail.

We  are having a steady number of USPS non delivery, lost, whatever mail, slooooow mail.   Understandable to some degree.  In the last 6o days we’ve lost som...
  • TECSCAN OF NORTH FLORIDA,INC.
  • 0 votes
  • 0 comments

Shipment Notification Via Text

A Feature request for the future would be order shipment notification via text. Maybe just something simple where just stating that the order was shipped and...

Blacklist Feature

I would be great to have a blacklist feature built into Shipping Easy.  A simple list that we could add to of customers names and address' that the system co...
  • Clayton Online Sales Inc
  • 0 votes
  • 0 comments

Uploading Orders via CSV

The mapping options for uploading orders from a CSV file do not include fields for the recipient's name/address that could be different from the buyer's name...

USMCA Automated Creation within Ready to Ship page

We do many large/bulk international shipments, especially to Canada, and would love for the new UPS USMCA form to automatically populate for orders over the ...

Label Printing

Option to rotate the label for printing by 180 - Particularly important for using the Free UPS labels that have text already on them on the bottom.I have set...
  • Rugs & More
  • 1 vote
  • 0 comments

Need Help canceling a shipment and double billed!

I purchased a label this morning and it does not reflect the amount I selected for insurance so I need to cancel it. 1. It does not show up in my history or ...
  • Lonny Jarrett
  • 0 votes
  • 2 comments

Be able to update Shipping Preferences add Saved Selections to orders in the Orders Page

It would really speed things up for me and I assume others if I could do all my shipping preferences right from the order page, instead of having to batch it...
  • Travis
  • 0 votes
  • 2 comments

Pick list that can show total bundle child skus.

We sell bundled products. Many of the bundles include different combinations of the same products.  Assume Bundle A contains 4 of sku X Bundle B contains 2 ...
  • Market Day Local
  • 0 votes
  • 1 comment

UPS International Customs Forms

Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.   Howev...

Closed for comments

  • Bobbie Cliffton Zlotnik
  • 1 vote
  • 2 comments

Parse Custom Fiedl 1 in Magento

Extremely frustrated. ShippingEasy is already configured to receive "custom field 1" data with an order. This "custom_1" data is critical for automatically f...
  • Booya Direct
  • 1 vote
  • 1 comment

Ability to use different template for Amazon order by email address

I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon. All Amazo...

Eliminate shipping errors with an upgrade.

We recently toured a fulfillment warehouse, and saw a system in their custom shipping setup that would be great for Shippingeasy to implement.  We are strugg...

Closed for comments

  • John Balzowski
  • 3 votes
  • 3 comments
  • Answered

Reports - Canceled Shipments

Hello! I generate reports on a monthly basis (Complete Shipping Report) and it's super helpful since I'm working with 40+ stores at a time! But unfortunately...
  • White Squirrel LLC
  • 0 votes
  • 3 comments

Packing Slip Format - give line items within bundles on their own line

We offer a "Build Your Own Bundle" option for a specific line of products through the 'Bundle Builder' app by Agile. When someone orders these, the way it's ...
  • 7 BUCKS A POP LLC
  • 0 votes
  • 3 comments

Request for Integration with CommentSold

Hi ShippingEasy! ShippingEasy has made so many important contributions to the success of our LuLaRoe business and we are coming to you with a request for ass...
  • LuLaRoe Happy Traci
  • 1 vote
  • 5 comments

UPS Simple Rate

would like integration with UPS Simple Rate so we can compare options
  • Custom Bookbinding Co
  • 2 votes
  • 5 comments

We only ship BOOKs, so I want to eliminate MERCH option.

We only ship BOOKs, so we want to eliminate MERCH (and all other) option. Is this possible to set BOOKs as sa default, so we don't have to  print the labels ...
  • kaz mik
  • 0 votes
  • 1 comment
  • Answered

Amazon Prime "Buy Shipping" for Sub-Account

When will this bug be fixed?   Currently you can not ship with "Buy Shipping" for a Sub-Account. This was found last year and I understand that coding was pu...
  • Mercantile Station 2, LTD
  • 1 vote
  • 2 comments

Ability to send different email notifications for local pickup/dropship/manual shipping methods

 Hi, I would love to see an addition to shipping easy where you could quickly "complete" shipments & send specific customer notification emails based on rule...
  • Beaufort Linen Company
  • 2 votes
  • 5 comments

Updating order status on prestashop to "Delivered" when a package has been delivered

I would like this feature given that some emails are triggered on my website when i change the status order to "Delivered" (email marketing, review requests,...

Closed for comments

  • Foam Party Hats
  • 0 votes
  • 1 comment
  • Answered

Include customer provided notes/comments to shipping label

We integrate ShippingEasy with WooCommerce to ship our Biotech products to research labs. Sometimes customers provide specific shipping information (lab room...
  • Dojindo Molecular Technologies, Inc.
  • 1 vote
  • 0 comments

Currency in Customs Invoice, Packing Slip

Please make an option to set the store currency, and show it with prices on the customs form and packing slip. For international orders, we keep getting aske...
  • DZED Systems LLC
  • 1 vote
  • 4 comments

UPS Custom Label (With Item Name or SKU)

There needs to be a way to have item names and/or SKUs listed on UPS labels.  I see that people have had this problem now for 5 years. Can someone please try...
  • Smokin'Notes, Inc.
  • 0 votes
  • 1 comment

Ability to edit Order Total, Subtotal, ID, and Shipping Paid

I would love the ability to edit the following in Orders: Order ID Order Total Subtotal (incl. tax) Shipping Paid Order Date If I make a mistake when addin...
  • Wildship Studio
  • 2 votes
  • 5 comments

Drop Ship rule fail due to long telephone number (All Amazon Seller-Fulfilled Orders)

We have ShippingEasy set up so that our Amazon seller-fulfilled orders are re-routed back to Amazon FBA/MCF for fulfillment. In other words, our seller-fulfi...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Event Log Visibility: Rule failure

It would be great if we could receive a better form of notification whenever a rule fails (specifically Drop Ship rule). Currently, if a rule fails we're not...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Customization option on USPS label

For Domestic USPS Label Options, I selected the List Order Items (SKU). I would like to add a customization option in there as well. Most of my items are shi...
  • Words of Divinity
  • 0 votes
  • 1 comment

Amazon Order ID's need to sych with ShippingEasy dashboard

Amazon Order ID does not show up on ShippingEasy. After an order is sent for Drop shipping to Amazon MCF/FBA, there is no easy way for us to locate those ord...
  • Stefan Stoynov
  • 0 votes
  • 2 comments

INR - Item Not Received

This is a new feature request.  I'd like to see an INR button added to the interface so that we can record the address/shipment as having not been received. ...
  • DermaHarmony
  • 0 votes
  • 0 comments