Feature Requests | Shipping


Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Faster Ways to Organize Rules

    Peter Ramirez 0 votes 0 comments

    Having to use the up and down arrows to move rules isn't so bad when you would only be moving them a few spots, but when moving them further than that, such a process would be tedious and a complete waste of time. Ideally, we would have the ability to drag and drop rules or something similarly efficient. The ability to move more than one rule at a time would also be nice. [ view more | comment ]

  • Enable product name from catalog to be used on packing slips

    Michael 3 votes 4 comments

    Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing information.  The same product has different names on different sales channels. It would be better for packing orders if just the product name listed in the ShippingEasy catalog could be shown on packing slips. Thanks. [ view more | comment ]

  • Add a memo field to the shipping label beyond the address 2 field

    Will Reynolds Young 1 vote 2 comments

    We often ship internationally to the EU. In shipping there we put an EORI number that helps speed up the customs process. Currently, we hand write this number on each label. That's 3 times per package. This number is displayed on the last line after the country. For example Contact Person Company Address City, Postal Code Country EORI number I think you could generalize this field as memo field for someone to put Attention: Shipping Department we would simply put EORI... [ view more | comment ]

  • Flag for Shopify "Potential Fraud" to prevent shipping until it has been investigated

    Ashton Smith 2 votes 3 comments

    Using the Shopify fraud detection API call: GET /admin/orders/#{id}/risks/#{id}.json Creating a flag similar to the ShippingEasy "USPS Unable to verify address" triangle warning in ShippingEasy to prevent the shipping department from immediately processing an order and shipping on fraudulent sales.  We have had two recent issues where fraud was potentially present via an alert notification from Shopify, but the shipping department didn't have an indication to hol... [ view more | comment ]

  • Charger International import tax and duties on a 3rd party FedEx account

    Ke Ke 0 votes 4 comments

    We can either set the sender or the recipient as the default payor for import tax and duties for FedEx international shipments, however, we cannot add a 3rd party FedEx account as the default payor, please consider adding this function for us. Thanks [ view more | comment ]

  • Prevent UPS ground shipping to PO Box

    Steven Howland 1 vote 7 comments

    We have had some instances where the shipping crew has shipped UPS Ground packages to PO Boxes. It's kind of an easy error to make since they aren't actually looking at the full addresses online, only name and town. But of course UPS ground does not delivery to PO Boxes. It would be great if you would build something into the system that would prevent this from happening. So basically if the customer address is a PO Box and the shipper chooses UPS ground, Shipping Easy wou... [ view more | comment ]

  • UPS guaranteed delivery date. Time in transit.

    Joe Skinner 0 votes 0 comments

    Currently shipping easy does not have the time in transit and guaranteed delivery date for UPS shipments. We must go to the UPS.com website and click "CALCULATE TIME AND COST" to see the delivery dates for each service. For example: A ground delivery may only take 2 days so it would not make sense to choose 2 day air for this delivery when it only takes 2 days when you choose ground shipping. Currently this information is not available on shipping easy for UPS, b... [ view more | comment ]

  • Editable Field to include Return Authorization number on Return Labels

    Ilya Zhuganov 1 vote 4 comments

    When processing Return Shipments, current configuration automatically creates a return label by simply reversing address information. However, as with most retailers, a Return Authorization number is a requirement and must accompany all returns. Since each RMA # is unique, it would be great to be able to have an option for an editable field so this information would be printed on the return label. An example would be something like "RETURNS - RMA #_____". This wi... [ view more | comment ]

  • Order Category Color Code

    Brian 0 votes 1 comment

    I would like to see the color coded Order Categories have a label (identifier/name of rule) that appears when the color is hovered over. It will make it easier to know what to do with the order on the orders page. We use our to signify International, Temporary Hold, Custom Item needed, etc. This let's users see why the order has not yet shipped. [ view more | comment ]

  • Choice in Store for Manual Orders | Reporting

    Brandon Newton 0 votes 1 comment

    It would be a useful feature to be able to choose what CSV store to choose from when hitting the "Manual Order" button. We use manual orders to make corrections on shipping labels that we have already created incorrectly. With multiple stores we need to be able to separate these manual orders to add them into our individual stores shipping margins. If Shopify would just allow us to Unfulfil orders this would be so much easier as it would just re-populate in Shipp... [ view more | comment ]

  • No FedEx or UPS to PO Boxes

    smarino 1 vote 0 comments

    I know it is user error, but it sure would be nice to have something to prevent the user who is not paying attention from selecting UPS or FedEx to a PO Box. Even with shipping rules to set it to a default of USPS, our shipping people look for the lowest cost and select FedEx or UPS to a PO Box. It happens a couple times a month (we ship several thousand packages every month). We end up paying the outbound shipping, then paying for the return shipping + a second shipping c... [ view more | comment ]

  • Editing Date Format

    Danielle 0 votes 0 comments

    We include both the order date and ship date on our packing slips. However, the default format for order date is MM/DD/YYYY, while the default format for ship date is YYYY/MM/DD. We list these one on top of the other and the differing formats looks sloppy and is confusing. I was informed there is no way to edit the preferred format at this time. Would be a very helpful feature to be able to customize! [ view more | comment ]

  • Combined Orders issue

    Trey McCaskill 1 vote 6 comments Closed for comments

    Issue:  When combining sales orders from the Orders module, ShippingEasy does not combine the order and shipping totals that was imported from our sales channels.  Would it be possible for the data table to add those totals together when we combine sales orders so it displays accurate pricing info on our reports?   Example:  I have 1 customer who places 2 separate orders for different items.  For easy math, say each item is $10 with a $2 shipping fee.  They show the correc... [ view more | comment ]

  • Need Buyer Name Field

    Robert Schlein 1 vote 2 comments

    Sometimes the Ship To Name is different than the person who buys the product.   Thus, the email confirmation will have the recipient's name instead of the buyer's. Perhaps you need to enlarge your database to have a "Bill to" and "Ship To" name, addresses. [ view more | comment ]

  • Email alerts when a return label is scanned in at USPS

    STEMtrunk 0 votes 5 comments

    Hi there, Our company is rental-based, so we're always generating return labels to ship with the item. It would definitely shorten our time between shipments and increase overall output if we were able to receive an email that a package is on its way. Currently we have to have the customer tell us that they've shipped something back, we wait a day for USPS to update the tracking, check the tracking just to make sure, and then ship out. Customers forget to let us know, too,... [ view more | comment ]

  • UPS Reference Field Customization by Rule

    eHarleyParts.com 0 votes 1 comment

    I would like the option to create a rule to fill in the UPS Reference Field(s). I frequently ship a 'limited quantity' hazardous material - paint. I'd like to be able to create a rule that if one of those items are purchased, the word 'PAINT' be written on the second reference field to disclose what is contained. [ view more | comment ]

  • Ability to change text attributes for packing slips

    Robert Calaceto 1 vote 1 comment

    The packing slip function in ShippingEasy works great, although it does not have the option to make attributes of an item larger or smaller. The following bolded code for this is as follows: {{ shipment.line_items | sort: 'name' | columns: 'qty sku name_and_product_options' }} You cannot modify any of these attributes (bold, italicize, etc.) otherwise it breaks the templating feature of this code and it does not work. Our packers are having a hard time reading this attri... [ view more | comment ]

  • Missing Shipping Variables [Sales Tax & Seller discounts (-) or charges (+)]

    Matt 3 votes 13 comments Completed

    Hi, I'm trying to replicate all of the information on eBay's default packing slip for my client. Please add the following variables otherwise it's impossible to go from subtotal of items to the true total. Sales Tax N/A Seller discounts (-) or charges (+): $0.00 Thanks, Matt Cannon Cannon Technology Partners Client: www.TireGeek.com [ view more | comment ]

  • Print Portrait 4x6 Packing Slips

    Hayna Weems 1 vote 5 comments

    Is it possible to print vertically-oriented/portrait packing slips? I need multiple items to fit on one label. With the current landscape layout, the packing slip takes 2-3 4x6 labels per shipment. [ view more | comment ]

  • Shipping Issue

    Ron 0 votes 1 comment Closed for comments

    I paid for shipping last night, i delivered it to the post office, and they told me that it was incorrect. I am unable to do anything now but to pay at the post office which I did. I have my reciept in tow to hopefully get credited for it. What can I do ? Thanks,   [ view more | comment ]

  • Bulk Update or upload on Mark As Shipped

    Nianjun 0 votes 1 comment

    The Mark as Shipped feature is very inconvenience at shipping easy for drop shipper. We need to copy and past the tracking one by one now. Please add a feature like shipstation that we can past all tracking at once and hit upload. Then will receive a report that they are success or not. This will save a lot of time.   thx and best regards. [ view more | comment ]

  • Etsy gift and gift message support

    Jeff Wong 1 vote 7 comments Completed

    Etsy marketplace provides a field for customers to mark package as gift and add a gift message.  This information doesn't get imported into shippingeasy. Could there be a place on the invoice to print this information out?   Thank you. [ view more | comment ]

  • Packing Slip Format - give line items within bundles on their own line

    7 Bucks A Pop 0 votes 3 comments

    We offer a "Build Your Own Bundle" option for a specific line of products through the 'Bundle Builder' app by Agile. When someone orders these, the way it's laid out on the SE packing slip is a little clunky and sometimes my staff will pull the wrong amount of an item.  Here's an example of how it looks now:   The "Build Your Own Bundle" of PopShield Protectors (FREE SHIPPING IN CONT. U.S.), Bundle #77102, 1: 2x Add 2-pack PopShield $3.50 ea, 2: 2x Add... [ view more | comment ]

  • Amazon Buy Shipping Services

    Eddie Gonzalez 0 votes 8 comments

    Are there any plans to integrate Amazon Buy Shipping Services API with Shipping Easy on regular Amazon order and not just Prime orders?  We are a high Amazon volume seller and we're losing a lot of revenues on buyer Item Not Received claims that Amazon covers and that also includes eliminating negative feedback on associated claims when you buy shipping through Amazon. This is a MUST HAVE app for Amazon sellers. We're currently looking for other solutions; but hate to leav... [ view more | comment ]

  • csv file upload

    Richard Hibbard 0 votes 1 comment

    I do not have an upload csv file button in my order area. is there something I have to do to get that upload button? [ view more | comment ]

  • Combining orders doesn't combine totals on new packing slip.

    1 Shot Gear 0 votes 1 comment Closed for comments

    Combining orders doesn't combine totals on new packing slip. Seems like a simple thing to implement. We always include the packing slip, but dealing with combined orders has added additional manual work since providing the new packing slip would be confusing for our customer. [ view more | comment ]

  • Multi Address Shipping

    Paulina 0 votes 1 comment

    Please add multiple shipping addresses as a feature! It would be great if this was a built-in feature. We are currently using a third-party app to offer this to users, however, it is not communicating the different addresses within ShippingEasy (a.k.a. still appears as one order versus separated).  Thank you!  [ view more | comment ]

  • Option to remove page count footer on packing slips

    Sandy Hix 0 votes 1 comment

    99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optional. [ view more | comment ]

  • Importing csv information directly into the REF2 field

    Mike Schultz 0 votes 1 comment

    We are a manufacturing service business in which our customers send us parts and issue a PO, we coat their parts and send them back, using ShippingEasy. We currently export data from FileMaker to a csv file and then import that data into ShippingEasy. On our shipping labels, REF1 prints fine with our internal Order Number.  Unfortunately, there doesn't appear to be a way to get our customer's PO number onto the shipping label in the REF2 position. My request would be to ad... [ view more | comment ]

  • Shipping rules: Notes

    Mathias 2 votes 3 comments

    I would like to see if you can include "notes" into the rules. For example, I wish NOT to print the labels if there are entries in "notes"  If notes is empty, I want to continue with Autoprinting.  If you have a solution for my request, please let me know   Mathias Ihlenfeld Owner     Woom Bikes USA 5555 N Lamar Blvd Ste D101 Austin, TX 78751 USA   [ view more | comment ]

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