Feature Requests | Shipping

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Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Show Discount Code on Packing Slip

    Joah Brown 0 votes 8 comments

    I would like my packing slip to display the discount code my customer used. Sometimes we will run promos where a customer spends $100 and can use a coupon code for a free item. The only way for me to tell if I should include the item is by reading which coupon code they entered during checkout. Please integrate this so I do not have to check each individual order in Shopify before shipping. [ view more | comment ]

  • Order Upload process have 'SKU' as a required field instead of 'Item Name'

    Ten3 1 vote 3 comments

    We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name instead of giving me the option to either put in the item name or the item sku. I need the order upload process to function in the same way as when I manually upload an order - When adding a manual order I can type in the SKU of the product and then can select that one and it will automatically populate the item name for ... [ view more | comment ]

  • Amazon UAE (United Arab Emirates) Integration Request

    Yan Vilensky 0 votes 4 comments

    Hey guys, Please add API integration with Amazon.ae (United Arab Emirates or UAE). This is a new platform and they are actively recruiting sellers to fill that marketplace with merchandise. Please add them to your other Amazon platforms as soon as you can. Thank you! Yan World By Shotglass [ view more | comment ]

  • New splitting orders function

    Judy Masucci 0 votes 2 comments

      Hello, you recently made a change to the split orders function in Shipping Easy.  I would like to change my software back to the old method.  Specifically, I do not like the fact that you have split out the shipping when the order is split into multiple shipments.  The shipping cost is not divided equally between items.  Often, it costs the same amount or only a $1 less to ship 1 item as it does to ship multiple items.  This split on the invoices means tha... [ view more | comment ]

  • Modify orders details when you "Duplicate Shipment"

    Stan Weinstock 3 votes 6 comments

    Hi, We'd like to be able to modify some of the details when you use the ship another feature.  As it is right now, if we use the "ship again" feature to create a label the email that the customer gets indicates that we are shipping the same item that they bought the first time.  But usually, it is an exchange for a different item.  We then get a call or email asking why we are shipping them the same thing they just returned. Thanks [ view more | comment ]

  • eBay order numbers

    John 0 votes 2 comments Completed

    eBay has instituted a new order number system.  Will Shipping Easy be downloading those numbers soon? [ view more | comment ]

  • New Feature for Ebay Orders

    Al B/ Denise K Craig 0 votes 3 comments

    Al Feb 24, 5:09 PM CST   I have a request for a new feature.   I sell on Ebay.  I fulfill Ebay orders using Amazon FBA and I also fill orders myself by Merchant fulfilled.   I use a service to list my inventory from Amazon onto Ebay for me.   This service sends me both orders fulfilled by Amazon and orders fulfilled by me.   I would like to see a feature update that would allow me to check a box under "Store" (on the SE orders page) for Ebay orders that are ... [ view more | comment ]

  • Customer or Internal Notes - More Obvious Indicator

    Evan Meinerts 1 vote 1 comment

    We have noticed that some customer and/or internal notes are being missed when shipping orders. Currently there is a small conversation bubble that appears next to the order number to signify that there are notes for the order. This does work if you happen to look at the order number, but if you are not consciously looking at the order number it is really easy to miss that small symbol (especially since most times there is no reason to look at the order number itself). It ... [ view more | comment ]

  • Amazon Buy Shipping Services

    Eddie Gonzalez 1 vote 10 comments Completed

    Are there any plans to integrate Amazon Buy Shipping Services API with Shipping Easy on regular Amazon order and not just Prime orders?  We are a high Amazon volume seller and we're losing a lot of revenues on buyer Item Not Received claims that Amazon covers and that also includes eliminating negative feedback on associated claims when you buy shipping through Amazon. This is a MUST HAVE app for Amazon sellers. We're currently looking for other solutions; but hate to leav... [ view more | comment ]

  • Drop Shipping

    Debbie 0 votes 1 comment Answered

    We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped.  However, they still receive an email that their package is being shipped to them which freaks them out.  Can there be another feature from the mark as shipped category that is specifically for when a customers has picked up their item?  Thank you! [ view more | comment ]

  • UPS Economy

    Jesse Fisher 0 votes 1 comment

    Is Shipping Easy working with UPS on API to be able to print International UPS Economy Labels? [ view more | comment ]

  • Shipping Rule for HS code per Destination

    David 1 vote 2 comments

    Different destination countries have specific codes based on the 6 digit HS code that are important to note on customs documents in order for them to classify them correctly for duties/taxes. So even though the 6 digit code is the same across destinations, specific countries add 2-4 digits on the end of that to create a full HTS code, since items within the same subheading (the 6 digit code) might have different duty rates when imported into that country. So it's important... [ view more | comment ]

  • Charger International import tax and duties on a 3rd party FedEx account

    Ke Ke 3 votes 7 comments

    We can either set the sender or the recipient as the default payor for import tax and duties for FedEx international shipments, however, we cannot add a 3rd party FedEx account as the default payor, please consider adding this function for us. Thanks [ view more | comment ]

  • Integrate with Amazon Shipping

    Zia Malik 0 votes 1 comment

    Amazon has a new shipping service. Please integrate with them soon.   https://ship.amazon.com/getstarted#how-it-works [ view more | comment ]

  • Make Orders packable by product BAR CODE.

    Casey Whitcher 1 vote 3 comments

    Hey guys, I'm incredibly excited about ShippingEasy.  The one issue I'm trying to plan for I'm certain is costing most of your customers money ( I know it will us) from time to time and it's very avoidable.  I think is a simple fix is to make it so at the pack screen in order to mark an item packed, add the option to do it by barcode. One of the biggest (if not the single biggest) reason that pack and ship systems have Bar Code scanners at the ship station is to verify the... [ view more | comment ]

  • Advance ship date to next BUSINESS date.

    Bill 4 votes 9 comments

    We prepare shipments in the evening and I have the option set to " Automatically Advance Ship Date After " with 3 pm as the value.  I was very surprised and disappointing today to see that this option literally means the next day and not the next business day.  Today is Veteran's day, no mail pickup, now I have the wrong date on my labels and the wrong information posted to my stores.  This has not come up for me before since this is the first non-Monday holiday. Isn't is ... [ view more | comment ]

  • Modify Orders/Shipments Via CSV

    Peter Ramirez 0 votes 1 comment

    I know ShippingEasy offers the ability to import orders via CSV, but ideally, one would be able to also modify specific fields once orders/shipments would already be in the system. For instance, I like to keep track of the product serial number for each of my shipments. While I could choose to manually modify the individual packing slip each and every time, this would obviously not represent an ideal solution. Again using the above example, in a perfect world, I would be a... [ view more | comment ]

  • Shipsurance - Option boxes

    Cory 0 votes 1 comment

    Optional check boxes that would be a saved preset per product for: 1- Adding shipping cost to shipsurance amount 2- Removing the $100 carrier insurance value from shipsurance amount [ view more | comment ]

  • Shipping Rules "IF:" Drop Down Needs Updated Fields

    David Lonardo 0 votes 3 comments

    For Shipping Rules: Looks like the dropdown for the "IF:" hasn't been updated with the current available database fields for orders in quite a while (since creation?).  Fields such as Email or Comments, which are grabbed by APIs and stored in the ShippingEasy DB, aren't listed in the dropdown.  Please update this drop-down with available fields so we can make rules based on the information in the orders.   We have two rules that we need to make and couldn't because of this... [ view more | comment ]

  • Ups express delivery

    Christian Whittier 0 votes 1 comment

    Does ups "express delivery next day air saver" deliver on holidays? [ view more | comment ]

  • Global Express Guaranteed. We need this option.

    Rachel Lessne 0 votes 2 comments

    As of now ShippingEasy does not offer the Global Express Guaranteed shipping method. The only way to ship a package using this method is to go to the post office or use USPS.com's Click n Ship tool. It would be great to have that method in ShippingEasy so we can do all of our shipping in the same place.    ShippingEasy is awesome and are so grateful our business uses it.  [ view more | comment ]

  • Drop Ship Tracking Notifications

    Chad 0 votes 1 comment Closed for comments

    A small percentage of my orders are drop shipments.  Currently I have to manually send tracking info to the customer, even though I can paste in the tracking number and shipping method on Shipping Easy to clear an order.   It would be extremely helpful if this was automated just as it is for Shipping Easy generated labels. [ view more | comment ]

  • Reporting Number of Boxes/Packages Shipped

    David Bussard 0 votes 1 comment

    We track the number of boxes shipped per day. We do this for employee scheduling purposes and productivity evaluation. Until recently, we have used FedEx Shipping Manager. We have just begun using Shipping Easy for shipping this week and are disappointed that the number of boxes shipped is not a reporting option.  So I now have to manually look at each packing slip and count the number of boxes shipped. Obviously, this is a very labor-intensive process. Please add the numb... [ view more | comment ]

  • SMTP Settings for E-Mails

    Ray 4 votes 7 comments

    Are there any plans to allow for users to enter SMTP settings so that e-mails are routed directly through the SMTP server of the user's choice? Currently, customers receive e-mail confirmations from "noreply@shippingeasy.com", which is ok since the reply-to address is the e-mail specified in the store settings. However, it would be much more seamless and professional if the shippingeasy.com domain was hidden from customers. It's possible that a few customers may be confus... [ view more | comment ]

  • Shipping rule to "Mark as Shipped"

    Ben 3 votes 3 comments

    title says it all.  if the order meets certain rules, then it is marked as shipped and moved out of the queue [ view more | comment ]

  • Show all shipping rates on 1 page

    Nidhi 1 vote 3 comments

    Could you show all rates on one page - priority, first class, parcel select, media, etc? This would help me decide which option to pick very quickly. [ view more | comment ]

  • Ability to change an order category after it has been imported

    Jim Hobart 0 votes 1 comment Answered

    Allow user to change order category after it has been imported. This will really help with our workflow.  [ view more | comment ]

  • Allow Orders to be sorted by country or continent.

    zvincler 1 vote 5 comments Completed

    My office only ships to North and South America, but since our store is worldwide I see all of the worldwide orders and have no way of separating South American countries from European or Asian and have to manually look through hundreds of orders one by one to find what I'm looking for. [ view more | comment ]

  • Multiple Email recipients for Shipment Notification

    Adam Fugleberg 0 votes 1 comment

    We have many business customer that request we send a shipment notification to multiple recipients. I would like to see the option to enter more than one email for the customer so we do not have to use a work around outside of Shipping Easy. [ view more | comment ]

  • Flag for Shopify "Potential Fraud" to prevent shipping until it has been investigated

    Ashton Smith 2 votes 6 comments

    Using the Shopify fraud detection API call: GET /admin/orders/#{id}/risks/#{id}.json Creating a flag similar to the ShippingEasy "USPS Unable to verify address" triangle warning in ShippingEasy to prevent the shipping department from immediately processing an order and shipping on fraudulent sales.  We have had two recent issues where fraud was potentially present via an alert notification from Shopify, but the shipping department didn't have an indication to hold the orde... [ view more | comment ]


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