USPS non delivery, lost, whatever mail, slooooow mail.

We  are having a steady number of USPS non delivery, lost, whatever mail, slooooow mail.   Understandable to some degree.  In the last 6o days we’ve lost som...
  • TECSCAN OF NORTH FLORIDA,INC.
  • 0 votes
  • 0 comments

Shipment Notification Via Text

A Feature request for the future would be order shipment notification via text. Maybe just something simple where just stating that the order was shipped and...

Blacklist Feature

I would be great to have a blacklist feature built into Shipping Easy.  A simple list that we could add to of customers names and address' that the system co...
  • Clayton Online Sales Inc
  • 0 votes
  • 0 comments

Uploading Orders via CSV

The mapping options for uploading orders from a CSV file do not include fields for the recipient's name/address that could be different from the buyer's name...

USMCA Automated Creation within Ready to Ship page

We do many large/bulk international shipments, especially to Canada, and would love for the new UPS USMCA form to automatically populate for orders over the ...

Label Printing

Option to rotate the label for printing by 180 - Particularly important for using the Free UPS labels that have text already on them on the bottom.I have set...
  • Rugs & More
  • 1 vote
  • 0 comments

Need Help canceling a shipment and double billed!

I purchased a label this morning and it does not reflect the amount I selected for insurance so I need to cancel it. 1. It does not show up in my history or ...
  • Lonny Jarrett
  • 0 votes
  • 2 comments

Parse Custom Fiedl 1 in Magento

Extremely frustrated. ShippingEasy is already configured to receive "custom field 1" data with an order. This "custom_1" data is critical for automatically f...
  • Booya Direct
  • 1 vote
  • 1 comment

Ability to use different template for Amazon order by email address

I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon. All Amazo...

UPS International Customs Forms

Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.   Howev...

Closed for comments

  • Bobbie Cliffton Zlotnik
  • 1 vote
  • 2 comments

Reports - Canceled Shipments

Hello! I generate reports on a monthly basis (Complete Shipping Report) and it's super helpful since I'm working with 40+ stores at a time! But unfortunately...
  • White Squirrel LLC
  • 0 votes
  • 3 comments

Include customer provided notes/comments to shipping label

We integrate ShippingEasy with WooCommerce to ship our Biotech products to research labs. Sometimes customers provide specific shipping information (lab room...
  • Dojindo Molecular Technologies, Inc.
  • 1 vote
  • 0 comments

Request for Integration with CommentSold

Hi ShippingEasy! ShippingEasy has made so many important contributions to the success of our LuLaRoe business and we are coming to you with a request for ass...
  • LuLaRoe Happy Traci
  • 1 vote
  • 5 comments

UPS Custom Label (With Item Name or SKU)

There needs to be a way to have item names and/or SKUs listed on UPS labels.  I see that people have had this problem now for 5 years. Can someone please try...
  • Smokin'Notes, Inc.
  • 0 votes
  • 1 comment

Customization option on USPS label

For Domestic USPS Label Options, I selected the List Order Items (SKU). I would like to add a customization option in there as well. Most of my items are shi...
  • Words of Divinity
  • 0 votes
  • 1 comment

Drop Ship rule fail due to long telephone number (All Amazon Seller-Fulfilled Orders)

We have ShippingEasy set up so that our Amazon seller-fulfilled orders are re-routed back to Amazon FBA/MCF for fulfillment. In other words, our seller-fulfi...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Event Log Visibility: Rule failure

It would be great if we could receive a better form of notification whenever a rule fails (specifically Drop Ship rule). Currently, if a rule fails we're not...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

INR - Item Not Received

This is a new feature request.  I'd like to see an INR button added to the interface so that we can record the address/shipment as having not been received. ...
  • DermaHarmony
  • 0 votes
  • 0 comments

Custom Logo on USPS First Class Mail Large Envelope/Flat (No Tracking)

Please, please, please add the store custom logo to this label: USPS First Class Mail Large Envelope/Flat (No Tracking) Why should it only appear on the USPS...

FEDEX Home vs. Ground for Business Auto Change

If a business address comes up and for whatever reason FEDEX Home delivery is selected this causes an alert and you can go in and fix it.   It would be bette...
  • Chris Hungerford
  • 1 vote
  • 0 comments

Delivery Status: Shipment information sent to FedEx

I wish in Shipment History this was an option to see:   Delivery Status:Shipment information sent to FedEx This way when we or any dropshippers have not ship...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Specify Label Types Based on Product

We use drop shippers and like to send them the Combo label so we can send them the orders and labels all in one to make things easy. But when we ship we want...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Shipping History - Product Titles and SKUs need to be shown

Please add the ability to see the Product Title and SKU on the Shipping History page and make the colums sortable by that. Sometimes you want to see on a giv...
  • Mercantile Station 2, LTD
  • 0 votes
  • 1 comment

Amazon Prime "Buy Shipping" for Sub-Account

When will this bug be fixed?   Currently you can not ship with "Buy Shipping" for a Sub-Account. This was found last year and I understand that coding was pu...
  • Mercantile Station 2, LTD
  • 1 vote
  • 2 comments

Amazon Order ID's need to sych with ShippingEasy dashboard

Amazon Order ID does not show up on ShippingEasy. After an order is sent for Drop shipping to Amazon MCF/FBA, there is no easy way for us to locate those ord...
  • Stefan Stoynov
  • 0 votes
  • 2 comments

Delivery Times Report

Our prior shipping software provider (Endicia) provided valuable reports showing # of shipment to each region and avg delivery times for a year or other user...

Closed for comments

  • Alpaca Direct
  • 1 vote
  • 1 comment

Pick list that can show total bundle child skus.

We sell bundled products. Many of the bundles include different combinations of the same products.  Assume Bundle A contains 4 of sku X Bundle B contains 2 ...
  • Market Day Local
  • 0 votes
  • 1 comment

Add product name field for labels

Can you add a field in the product catalog to allow for a specific name to print on the label for shipment contents?  We ship discretely, and neither the SKU...
  • KE Health LLC dba BoriCap
  • 0 votes
  • 1 comment

Domestic USPS option without Order #?

I'm fine with the Order # being present by default, but I'd greatly appreciate there being a way to turn it off for shipments where I don't want it on there....
  • Michael White
  • 0 votes
  • 1 comment

New Feature Request

Hi, I would like to see just regular Stripe (not Stripe Relay) also be offered as an integration. Thanks.
  • JERRO LLC
  • 0 votes
  • 1 comment