Feature Requests | Shipping

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Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Enable product name from catalog to be used on packing slips

    Michael 3 votes 4 comments Completed

    Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing information.  The same product has different names on different sales channels. It would be better for packing orders if just the product name listed in the ShippingEasy catalog could be shown on packing slips. Thanks. [ view more | comment ]

  • Edit Previous Selection

    Stephen Dutka 0 votes 3 comments Completed

    There needs to be a way to edit the previous selection. I made a mistake and shipped a SKU in the wrong package. Now every time the package pops up it is going into the wrong item.  I tried to make a phony order with the correct saved selection, added the order to my cart, but it seems you have to go all the way and pay for the label for the change to apply. I understand I can make a shipping rule to pull this one SKU, but I believe a simple way of changing the saved selec... [ view more | comment ]

  • Etsy gift and gift message support

    Jeff Wong 1 vote 7 comments Completed

    Etsy marketplace provides a field for customers to mark package as gift and add a gift message.  This information doesn't get imported into shippingeasy. Could there be a place on the invoice to print this information out?   Thank you. [ view more | comment ]

  • Batch Amazon Prime Orders

    Chris 0 votes 3 comments Completed

    It is a MUST for our company to be able to Batch Amazon Prime Orders!! I understand that I am not able to edit an order but I have hundreds of Prime orders that go in the same box and I NEED to be able to batch them!!! It is a pain having to do each one separately when I can just do it once with all other orders.  I also need to be able to split an order. If someone orders 12 gallons of something and only 4 fit in a box, I need to be able to split it into 3 shipments, but ... [ view more | comment ]

  • Store Update Exceptions (SE should Auto Retry after a few minutes)

    Nathan Harkrader 0 votes 1 comment Completed

    A little quirk in SE.  As busy owners running our businesses, we shouldn't have to go into Store Update Exceptions to see if a tracking number wasn't updated.  SE system should automatically retry 1 or 2 times over a span of 15 or 30 minutes.  This would resolve some issues we have with exceptions that could have easily been resolved if SE would have auto-retried sending the tracking details.  This seems to happen mostly with our Walmart orders. [ view more | comment ]

  • Option to include image on pick list

    Bill 1 vote 2 comments Completed

    We have many one of a kind or slow moving items, it would be easier to confirm the correct item is being picked if we have an image. [ view more | comment ]

  • Packing Slip

    Rhonda 0 votes 1 comment Closed for comments Completed

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ We have recently switched printing Packing Slips from Shippingeasy rather than our Volusion store.  However, in doing this change the Shipping method prints out as a Code rather then the actual shipping carrier and service.  I would like to request that the shipping code be replaced with the shipping Carrier and service.... [ view more | comment ]

  • Setting to postdate labels time for next day pickup

    Trina Felber 0 votes 1 comment Completed

    Please offer a dropdown box to select a time to automatically post date orders for the next day. For instance, all orders after 12pm will postdate for the next day. [ view more | comment ]

  • Combined Orders issue

    Trey McCaskill 1 vote 6 comments Closed for comments Completed

    Issue:  When combining sales orders from the Orders module, ShippingEasy does not combine the order and shipping totals that was imported from our sales channels.  Would it be possible for the data table to add those totals together when we combine sales orders so it displays accurate pricing info on our reports?   Example:  I have 1 customer who places 2 separate orders for different items.  For easy math, say each item is $10 with a $2 shipping fee.  They show the correc... [ view more | comment ]

  • Customize Pick list

    Eric Ho 1 vote 2 comments Completed

    I want Customer comment and gift notes to show in Pick list. [ view more | comment ]

  • Multiple User accounts have different label settings

    Dan 3 votes 9 comments Completed

    It would be great if each user could have the option to choose their own label sizes or the default set by the primary account. This way if one staff member deals with returns and needs to use a 8.5 x 11 format he can while another staff on a different account can use a 4 x 6 format. [ view more | comment ]

  • Should be able to search on customer name to edit address

    Ken Bryant 0 votes 2 comments Completed

  • Phone number field in Export

    Bruce Jeddeloh 0 votes 4 comments Completed

    Please include the phone number field as an exportable field. Major oversight. [ view more | comment ]

  • A generic Shipping rate calculator

    Steve Mayfield 3 votes 14 comments Completed

    Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you enter dimensions, weight, from zip, to zip, and you would get back quotes for both Priority, Fedex, and UPS based on what shipping easy would price them off. The current system requires you to have a valid street address, phone numbers, etc. and create a shipment before allowing shipping quotes. We don't want our cash... [ view more | comment ]

  • First Class Mail Rates up to 16OZ

    Jcychner 0 votes 1 comment Completed

    Some of your competitors offer First Class Mail rates up to 15.99 ounces. Is this something your company will be negotiating with USPS in the near future? [ view more | comment ]

  • barcodes on packing slips

    Jack Hershenov 0 votes 1 comment Closed for comments Completed

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. i want to print out packing slips for my orders that have a barcode on them so i can scan the barcode on the packing slip the order will come up on the screen and input the weight from my scale and then print the label [ view more | comment ]

  • warehouse bin / location column in order page

    skylinegt77 1 vote 4 comments Completed

    i was wondering if you guys can add a warehouse bin / location column in the orders page so if you sort the orders by warehouse bin you can pick all the alike items together for larger shippers [ view more | comment ]

  • Make a remember this setting for the ship date

    Michael Vincent 0 votes 5 comments Completed

    A Remember this setting is needed for the ship date drop down calendar. Like in dazzle. Every time I run a batch, the ship date resets. It need to be remembered once it's forwarded. [ view more | comment ]

  • "Sync with Store" functionality

    Staci Harris 0 votes 4 comments Completed

    It would be nice to be able to choose which stores you would like to sync with instead of being forced to sync with them all. If I only want to work on ebay orders it would be nice to be able to chose only to sync with ebay. This would help with the time it takes to sync as well as the amount of orders you are dealing with on your dashboard/home screen. [ view more | comment ]

  • Label dates

    Staci Harris 1 vote 9 comments Completed

    Our local post office is extremely anal about the date on the label being the exact day that you are shipping the package. As a customer coming from ShipStation we were able to change our settings so that ShipStation would automatically change the date on our labels to the next day after a certain time (3:30pm in our case). And they would also default to the next business day on holiday's that the Post Office is closed. Is this a feature that you can add to your system as ... [ view more | comment ]

  • Improve customer relations - Assign phrases, coupons, images, etc., to packing slips

    Joe 0 votes 3 comments Completed

    I sell golf cart accessories. I would like to have a list of golf jokes that would randomly print at the bottom of my packing slips. Others may want something else, coupons or whatever. [ view more | comment ]

  • Change ship to address on Orders Screen

    Shannon Wallace 0 votes 1 comment Completed

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I take pre-orders and have orders waiting up to a few months on my orders screen, how can I change the ship to address from this screen when a customer has a change of address, instead of faking a shipment, going to ready to ship, editing the ship to there, and cancelling the shipment? Also in conjunction with this is there a way to cross check the "orders from my Shopify when I log in to easy shi... [ view more | comment ]

  • Allow Orders to be sorted by country or continent.

    zvincler 1 vote 5 comments Completed

    My office only ships to North and South America, but since our store is worldwide I see all of the worldwide orders and have no way of separating South American countries from European or Asian and have to manually look through hundreds of orders one by one to find what I'm looking for. [ view more | comment ]

  • Missing Shipping Variables [Sales Tax & Seller discounts (-) or charges (+)]

    Matt 3 votes 13 comments Completed

    Hi, I'm trying to replicate all of the information on eBay's default packing slip for my client. Please add the following variables otherwise it's impossible to go from subtotal of items to the true total. Sales Tax N/A Seller discounts (-) or charges (+): $0.00 Thanks, Matt Cannon Cannon Technology Partners Client: www.TireGeek.com [ view more | comment ]

  • Auto-populate Fedex Phone Number

    Sara 0 votes 3 comments Completed

    I am unable to acquire my customer's phone numbers through the retail platform I use. Every time I ship a package via Fedex (which is often) I have to manually edit and type in my own phone number. There should be a feature where I can auto-populate the phone number field with my own contact info since their phone numbers are not applicable or available. [ view more | comment ]

  • Pick List is not available from Ready To Print page

    Ilya Zhuganov 0 votes 2 comments Completed

    Unfortunately, there's no way to print a Pick List from Ready to Print page. Right now it is only available from the Orders page which is a bit premature in my opinion. Orders list is not the finalized list if you will. Once orders are moved to Ready to Ship page, there maybe address issues etc, so some orders maybe put on hold and returned back to Orders page. As such, the Pick List becomes incorrect and will not match to what will be printed with the labels. Redoing the ... [ view more | comment ]

  • Invoices by sku number

    Tracey Brown 0 votes 2 comments Completed

    Please, please, please have the invoices, (whether on the printed shipping combo label or packing slip) sort them by sku number. Makes life SO much better for someone who has 300+ skus. When they aren't in order, it causes a much slower order filling time. [ view more | comment ]

  • Simplify exporting Shipping Reports

    ShippingEasy 1 vote 1 comment Completed

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Include eBay user ID with order information - make it searchable

    Jared 0 votes 4 comments Completed

    A lot of the time we run into not being able to find the matching customer in ebay because their registered shipping address that is imported to shipping easy does not match their billing or account info (mainly the name). We like to pull from the ebay pull list thanks to the pictures of our products and other reasons. We have three shippers all shipping at the same time so we have to search the customer for every order. If we could just search their user ID this would mak... [ view more | comment ]

  • Print 4x6 packing slips *before* shipping

    Hayna Weems 0 votes 2 comments Completed

    I would like to print 4x6 packing slips before shipping so I can use them when picking and packing orders. Is this possible? [ view more | comment ]


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