Feature Requests | Shipping

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Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Need Magento 2.2 ASAP!!!

    Kyla Smith 0 votes 2 comments Closed for comments Answered

    These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attribute field on backend and not front-end) Coupon codes (we used to be able to see green “gift” icon to see the gift card or coupon code used, we could then click on the order to see what they used. Now it is not there) Order total - (not showing up) Continually disconnects from storefront I emailed over screenshots ... [ view more | comment ]

  • Need Magento 2.2 Support

    Jonas Tankersley 0 votes 2 comments Closed for comments Answered

    Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically. We will probably have to switch to another shipping service if this can't be resolved quickly. Thanks! [ view more | comment ]

  • Add Archive Order Feature (or recast Clear Order)

    Robert Teree 0 votes 1 comment Answered

    I would love for you to convert your "Clear Order" feature into an "Archive" feature, so that those orders are never lost. The other option is to add a new action for "Archive" order. The use case is this:   I have a supplier network that drop-ship for me. I own the customer and sell to the end customer, but my supplier drop-ships to them, so I do not do the shipping for all of my orders. BUT, I use your Packing Slips to send to my supplier/dr... [ view more | comment ]

  • Product options layout (X-Cart Store)

    Charlie Owen 0 votes 1 comment Answered

    Most of my products have options but the order list and subsequent forms are a mess when displaying them. It even lists options that are not selected by the customer (i.e. option = NO) Screenshot: https://gyazo.com/2a1db6073486b0829e9bc9e33055b8f9 Request: - Not to list product options that are set to NO - only those set to YES- List product options with a line break and not compacted onto one line Currently the item name is displayed like this: CronusMAX PLUS, USB Hub: Ye... [ view more | comment ]

  • SKU and qty on shipping labels

    Nidhi 0 votes 1 comment Answered

    How do I add the order skus with qty on the shipping label?   I'm hoping to use a format like SKU-qty1, SKU2-qty2   This will eliminate the need to have packaging lists and make packaging efficient.   Thanks! [ view more | comment ]

  • USPS Shipping Tubes

    Pacific Marine 1 vote 5 comments Answered

    I would like to see USPS Small and Medium shipping tubes as a package option in the drop down menu.  [ view more | comment ]

  • Add order number to Canada (International) Labels

    Amanda 0 votes 3 comments Answered

    The order number shows on some other International labels under the invoice field, but there's no such field on Canada labels. Since order number is on all other labels, I've taken to marking my boxes with order number. Having to identify Canadian packages with something else like last name, is an unnecessary complexity. I'd like to see order number put on all labels. Thanks! [ view more | comment ]

  • Can I generate a report showing how much I saved by using ShippingEasy?

    Joanne Faschingbauer 0 votes 1 comment Answered

    Can I generate a report to show how much I saved by using ShippingEasy versas shipping through USPS directly? ShippingEasy tells me per transaction how much I saved, but I would like to generate a monthly report. Is that possible? I don't see an option for that when generating a report. [ view more | comment ]

  • Increase combined length of address/company fields

    Cobweb Corner 0 votes 1 comment Answered

    I have had a LOT of international orders that don't fit within the length limits for addresses. I have to remove what could be important pieces of text and hope it arrives OK. My label has a LOT of room - and I never had this issue with other shipping programs.  [ view more | comment ]

  • ADD LOGO TO SHIPPING LABEL

    Aubury, Betsy Boo's Boutique 0 votes 1 comment Answered

    Would love to be able to add our logo to the shipping label.  Please add this feature, and soon! [ view more | comment ]

  • Ebay Buyer ID

    Karrin 0 votes 1 comment Answered

    Ebay User ID should be able to be placed on the Packing Slip. This is vital information that is already being pulled from ebay into shipping easy, so why not have it available on the packing slip. [ view more | comment ]

  • Need SKU numbers on UPS labels

    Joe 0 votes 3 comments Answered

    My company has found the most efficient way to pack our shipments is to have the SKU number printed on the label.  This has been working great for the USPS shipments we've been doing.  However, we've negotiated rates with UPS and have started using them instead. UPS offers 2 reference lines at the bottom of the label.  You currently only use one of those - for the order number.   Can you please allow us to use the second line to put SKU's on just like the USPS allows? This... [ view more | comment ]

  • crop

    Eghan Thompson 0 votes 1 comment Answered

    your label is set up with no boarder and gets cut off by my printer.  lame.  no problems elsewhere.(etsy) [ view more | comment ]

  • Quick fix for a common error

    Steve Mayfield 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ There are many times when we double click the 'Print Label' button (usually while being impatient for the label to print). One of the drop down choices on the shipping history screen should be "Cancel and restage" so the existing label gets cancelled, and the order gets recreated and placed back into the sh... [ view more | comment ]

  • Shipping Rules for Multiple Boxes

    Tyler Hines 0 votes 3 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ We use order categories, and shipping rules to automate the various types and sizes of shipments we do.  However, a near majority of our orders are more than 48lbs (our max size box), and therefore require multiple boxes.  We are able to categories them out, but still have to manually enter in the new package, with t... [ view more | comment ]

  • Adding Smartpost return label feature

    ENCOREKA 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ Our business uses smartpost labels as a big part of our shipping service to ship out to our customers. However, we are having difficulties printing out return labels for our customers through smartpost. The system will not allow us to print any return labels even from different carriers. The only way we are able to s... [ view more | comment ]

  • Add SKU to Fedex Label

    Randy Singh 0 votes 2 comments Answered

     We would like to print our SKU in the reference field for our labels. Currently this only works for USPS, but we know Fedex should also allow it. [ view more | comment ]

  • Reactivate orders after they have been cleared

    Steven Howland 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. When an order comes through and then we run the credit card and it declines we send an email to the customer and in SparkPay Admin we close the order. This clears it from ShippingEasy, but in some cases the customer will call us and fix the credit card issue so we reopen the order. The problem is that once this has been cleared from ShippingEasy, there doesn't seem to be a way to bring it back to ... [ view more | comment ]

  • Need International Labels to print with receipt

    Anne 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ It is a HUGE hassle to have to go back in and print the receipts for my international shipments after I've done everything else.  I have to change out the labels into regular paper, and sift through the 20 orders I just did to find the inter national orders.  Please change the International label formats to include one t... [ view more | comment ]

  • Hold for pick with USPS

    Reno Lucarelli 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread.  _____________________________________________________________ We ship over 50% of our orders Hold for pickup to USPS in the cold and very hot season . This is a very important feature but yet you don't offer it . I have to use Stamps.com to due that which slows down our process and you LOSS MONEY. I see people have been writing to you for over a year and still no progress .  We just started with y... [ view more | comment ]

  • printing stamps

    Mike & Vicki Day 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I would like the ability to print stamps from Ship Easy.  I am unable to print from DYMO for some technical reason and its pretty cumbersome.  Stamps.com has a way to buy stamp size labels and print 1st class stamps.  It would be nice if ship easy could do that too.  [ view more | comment ]

  • Fedex International Ground to Canada.

    Eric 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I wish ShippingEasy would offer Fedex International Ground to Canada. Can't believe that's not offered already. Everything else is so awesome here, I just thought this would already be a thing. [ view more | comment ]

  • Idea - revise pricing display to show several shipping prices

    Lonnie Kauffman 0 votes 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. When I have a package that might go USPS or UPS, currently, on the Shipments page, I need to switch between preset selections in Saved Selections to check UPS vs. USPS. This works, but I dream of a revamped Your Shipping Cost section (the part at the top) that would be titled Shipping Options and would display my choice of 2 or 3 shipping options. Another way of describing this is to display SEVER... [ view more | comment ]

  • Additional Shipping Confirmation Email Upon Carrier Acceptance?

    Alex 1 vote 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. Is it possible for ShippingEasy to automatically send an email notification when a carrier accepts the shipment? Right now the only option is to send confirmation on label creation, but it would be very valuable for a customer to get notified with a shipment is picked up by (or dropped off at) the carrier and is in-transit. I know that ShippingEasy gets this data from USPS, for example, and I beli... [ view more | comment ]

  • Single Screen - Shipping Rates Comparison Chart

    Robb Hendrick 1 vote 3 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. It would be great to click on a link and a single screen would pop up showing the rates from all the carriers that I have selected in settings. It's a bit cumbersome the way we have to do it now by selecting the carrier, choose the service, choose the package, update the weight and size, and then do it all over again for each service provider. Because we have the ability to input our individual ac... [ view more | comment ]

  • Add Internal Notes to Shipment History page

    Lash Stuff 1 vote 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this thread. We have just started using the "add notes" feature on the Orders page which creates internal notes for anyone logged in to our account to check what's going on with a particular order; would it be possible to add this same feature to the Shipment History page so that we can add notes to an order about a shipment status or change after the label has been created? [ view more | comment ]

  • Support doc tab labels

    Curtis Hall 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I'm on a trial of shipping easy. Things were going fine until I found out you don't support Fedex labels with doc tabs. All of our labels use doc tabs which is a big show stopper for us as the labels aren't printing correctly. [ view more | comment ]

  • Option to add RMA numbers on the return labels

    MuMu Moorthi 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. When we print a return label there should be an option to add RMA Number. This will help us to get organized more when the products are returned and also to issue proper credit. [ view more | comment ]

  • Tax on packing slips

    Kenny Palmer 0 votes 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. The packing slips do not show the tax amount on items that need tax charged. The total amount does not match the amount charged to the customer. [ view more | comment ]

  • Missing Sales Tax Variable

    Zane 0 votes 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. Why is there no sales tax variable to put on a packing slip? Seems like it should be there for sure. It's included on packing slips by default in eCommerce platforms such as Prestashop. We need it if possible. [ view more | comment ]


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