Feature Requests | Shipments

I'd like to be able to include my logo on all of my 4X6 packing label.   Thanks! [ view more | comment ]

We understand that there are many instances an order and/or address will change after the information has already been pulled into ShippingEasy.  While we recommend using order notes to track these edits, we keep hearing feedback that you would prefer to see this information updated real-time to ShippingEasy.  We get it!  After all, this would make shipping easier, which is a common goal for us all. Our development team is focused on building the features that you need mos... [ view more | comment ]

To totally streamline the order creation and speed, the system needs to autofill in the choice of carrier & carrier service - both of which the shopping cart software has already transmitted... and 99% of the time you be shipping the method the customer chose.  If this is done, all we need to do is choose the box size and hit print - now that's 'shipping easy'... [ view more | comment ]

Do you find that sometimes you need to keep an eye on certain shipments?  If so, let us know!  [ view more | comment ]

If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

Are there any plans to allow for users to enter SMTP settings so that e-mails are routed directly through the SMTP server of the user's choice? Currently, customers receive e-mail confirmations from "noreply@shippingeasy.com", which is ok since the reply-to address is the e-mail specified in the store settings. However, it would be much more seamless and professional if the shippingeasy.com domain was hidden from customers. It's possible that a few customers may be confus... [ view more | comment ]

Smaller shippers often do not have regularly scheduled package pick-up service with UPS.  As such, having the option to schedule pick-up from the ShippingEasy interface saves the extra step of calling or visiting UPS.com. If you would find this additional feature useful, please leave a comment below or "Like" it. [ view more | comment ]

We prepare shipments in the evening and I have the option set to " Automatically Advance Ship Date After " with 3 pm as the value.  I was very surprised and disappointing today to see that this option literally means the next day and not the next business day.  Today is Veteran's day, no mail pickup, now I have the wrong date on my labels and the wrong information posted to my stores.  This has not come up for me before since this is the first non-Monday holiday. Isn't is ... [ view more | comment ]

As a previous Endicia customer, one of the options I really loved was the ability to translate any address into all caps without having to edit the address.  Some customers are lazy in their typing and it just looks more professional to have the shipping address be consistent. Thanks! [ view more | comment ]

Add Manual Orders button to top Navigation, parse and paste pop up not needed each time you print, too many clicks to send to print: When processing manual orders it would be faster to have the link at the top next to Orders in the Green Section rather than click on Orders, then Manual Orders each time I want to get back into it, it is an extra step to click on it each time rather than a direct link, I use Volusion to parse and paste the shipping address and a few seconds ... [ view more | comment ]

Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing information.  The same product has different names on different sales channels. It would be better for packing orders if just the product name listed in the ShippingEasy catalog could be shown on packing slips. Thanks. [ view more | comment ]

title says it all.  if the order meets certain rules, then it is marked as shipped and moved out of the queue [ view more | comment ]

With the holidays upon us and items we have shipped being a 'little' slower than normal to be delivered... suggest adding a Delivery Filter be added. Rational: What has NOT been delivered in the last 7 or 14 days? Which orders have been shipped and are not delivered yet (after a week or so)? Now I do this manually each morning to see what has been hung up in transit. But would make things much easier than going through screen after screen, looking for different icons... Ev... [ view more | comment ]

Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you enter dimensions, weight, from zip, to zip, and you would get back quotes for both Priority, Fedex, and UPS based on what shipping easy would price them off. The current system requires you to have a valid street address, phone numbers, etc. and create a shipment before allowing shipping quotes. We don't want our cash... [ view more | comment ]

Customize the time that shipping confirmation emails are sent out and ability to send an EOD/ combined shipping confirmation email if a customer ordered multiple orders [ view more | comment ]

If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

For USPS packages, in the "Insurance Options" section when specifying shipment details, there doesn't appear to be an option to select USPS Insurance, only Shipsurance insurance. Is there anyway to select USPS insurance instead of Shipsurance? If not, can this be a feature that will be added in the future? I have used Shipsurance in the past and have found them to be an absolutely terrible 3rd party insurance provider and would prefer not to do business with them. If I ne... [ view more | comment ]

We have heard a few requests to have multiple label formats for labels based on their shipping method or service. For example: Offer Priority Mail International to be printed on a thermal printer and First Class International to be printed on a laser printer. If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

Right now, package WEIGHT and ZONE are included in the Complete Shipping Report; we would like to analyze the package sizes that we use in order to change/optimize our box sizes given the new DIM weight pricing. Please add a Package Dimensions field to this report. Thanks. [ view more | comment ]

This request in on behalf of Mary Jo at Chocoperfection. This is something that many business customers expect and would be an important option to give to customers. [ view more | comment ]

Hi, We'd like to be able to modify some of the details when you use the ship another feature.  As it is right now, if we use the "ship again" feature to create a label the email that the customer gets indicates that we are shipping the same item that they bought the first time.  But usually, it is an exchange for a different item.  We then get a call or email asking why we are shipping them the same thing they just returned. Thanks [ view more | comment ]