Option to remove page count footer on packing slips

99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optio...
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

Importing csv information directly into the REF2 field

We are a manufacturing service business in which our customers send us parts and issue a PO, we coat their parts and send them back, using ShippingEasy. We c...
  • Surface Solutions
  • 0 votes
  • 1 comment

Shipping rules: Notes

I would like to see if you can include "notes" into the rules. For example, I wish NOT to print the labels if there are entries in "notes"  If notes is empty...
  • woombikesusa
  • 2 votes
  • 3 comments

"Return Service Requested"

Is there any way to get a setting where all labels are defaulted to "Return Service Requested"  under the 'Additional Shipment Options" section?
  • Leigh Rohan
  • 0 votes
  • 5 comments

misc features

Hello - there are several features that we could use that would make our lives with SE a lot better.  Please note the following: 1.  I would love to be able ...
  • Katherine Wilkinson
  • 0 votes
  • 2 comments

Your shipment was received at 4:59 pm on October 25, 2018 in HENDERSON, NV 89014. The acceptance of your package is pending.

My package not update since this day 25 october, i call to usps email them and nothing resolve my issue . i dont know what do anymore, i very worried about m...
  • luiz nogueira
  • 0 votes
  • 1 comment

Adding Cart notes & Special instructions in Shopify to Packing Slips

Hi, It would save us manually having to sift through Shopify orders to copy and paste cart notes and special instructions into packing slips if this informat...
  • Jesse Cohen
  • 0 votes
  • 1 comment

Edit Weight of Additional Package

You recently changed the way we can add an additional package to the shipment by removing the "plus" sign button and replacing it with an "Additional Package...
  • Spencer
  • 0 votes
  • 1 comment

Tracking

 Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.   How can this be fixed ...

Closed for comments

  • Emanuel Nikolas
  • 0 votes
  • 2 comments

Split Quantity Shipping Rule

All of our products ship in individual boxes, so if we have 4 of the same item ordered we need to split it into 4 shipments. Please considering adding this t...
  • James Martis
  • 0 votes
  • 1 comment

I-Parcel integration - Set fulfill flag when order is printed.

I have a UPS I-Parcel developer ready to interface with someone at shipping easy or a developer that can do this. Set fulfill flag when an international orde...
  • Nick
  • 0 votes
  • 1 comment

FAIL: Fedex international Customs Default charged to sender

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need...

Closed for comments

  • Benjamin Rosner
  • 0 votes
  • 1 comment

Export orders from orders page

If you would like to see this feature, please "follow", "vote", and comment!
  • ShippingEasy
  • 1 vote
  • 8 comments

Select Different Packing Slip for different orders

I do not think there is a way to manually choose which packing slip to be printed? I would like to print a different packaging slip when it's a replacement o...
  • Connie
  • 0 votes
  • 1 comment
  • Answered

Bringing back cleared orders

It is frustrating that we can't bring back cleared orders. Commonly we have customer whose credit card declines and we notify them of this. Then they call us...
  • Steven Howland
  • 2 votes
  • 12 comments

Customer Shipping Label Information

Make shipping communications among team members a huge time and frustration saver by enabling an option to add more detailed "per customer packaging informat...

Closed for comments

  • Grass Roots Country Store
  • 0 votes
  • 1 comment
  • Answered

International Custom Fees

It would be amazing if we could auto select that the customer/receiver always pays the duties.  Instead of always having to check to make sure that is select...
  • SkywatchTVStore
  • 0 votes
  • 1 comment

Shipping request! URGENT

Hello! Our business just moved offices, and the new local post office is horrible. They’ve lost packages coming to our office (shipping supplies, packaging e...
  • Emily Loderup
  • 0 votes
  • 1 comment
  • Answered

Make a way to sort orders by first name. (End Goal: is to batch print in alphabetical order by first name)

Our processes for packaging are sorted by customer first name. It would save us a good amount of time daily to be able to batch print labels alphabetically b...
  • Lularoe Amy Mac
  • 1 vote
  • 1 comment

Shipping Label from International Address to the US.

Hello, Why is there no feature for creating labels shipping from an international address?  We have a supplier in Taiwan and want to make the labels for them...
  • Monaco Motorsports
  • 0 votes
  • 1 comment

NEW FedEx rate!

We need to have ShippingEasy connected to our FedEx Domestic One Rate 2Day. Includes 2-3 box sizes. Signed the contract a few weeks ago, but only available t...
  • Lubrication Specialties, Inc.
  • 0 votes
  • 1 comment
  • Answered

Limit user access per store

ShippingEasy ("SE") currently has permissions which can be applied to each user. But regardless, users will have those same permissions for all stores. This ...

Closed for comments

  • GadgetsGo.com
  • 0 votes
  • 1 comment

Feature Request: Ship Insurance needs to be able to have its own credit card

    ShippingEasy needs to allow a separate funding source for all ShipInsurance charges. Why? The use-case is that I am a consultant and I want to offer a ...
  • Green Mountain Generators
  • 0 votes
  • 0 comments

Send Duplicate Labels back to orders page OR at least allow editing

As of now, duplicating a label sends it to the payment page which does not allow you to edit the order. Usually the duplicate is not the exact same as the...
  • Nathan Kies
  • 1 vote
  • 3 comments

Late shipment notification

I would like to receive a notification if an order takes at least a week to ship. I need this functionality specifically for international orders so I don't ...
  • Soul Addict
  • 1 vote
  • 3 comments

Please add Insurance add-on in Rate Calculator

It would be great if we could see add-on insurance costs in the Rate Calculator.
  • Wildship Studio
  • 1 vote
  • 1 comment

Multiple Items "Various" on Order Page

I want to see all the item sold to a customer without have to open each order individually. Say I have 10 Multiple Items order. I would have to click on 10 d...

Closed for comments

  • Electric Vac LLC
  • 0 votes
  • 1 comment

Personal Graphic Compromise

    Currently, SE allows paying accounts to replace a 130x260 rectangle (I think?) with their own logo.     Non-paying accounts get... nothing.     May I sug...
  • Zeppathustra, LLD
  • 0 votes
  • 1 comment

negotiated ShipSurance rates

Dear support team, We had to move away from Shippingeasy because you do not support connecting our own Shipsurance account as we have our negotiated rates wi...
  • Marc Abazari
  • 0 votes
  • 1 comment

Amazon Prime Shipping Reference Fields, Label Printing

I would like to request that you add the ability to include reference fields to shipments both for getting onto UPS for shipment tracking but also for the la...
  • David Harris
  • 0 votes
  • 1 comment