Enable product name from catalog to be used on packing slips

Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing infor...
  • IllumiPeg
  • 3 votes
  • 4 comments
  • Completed

Packing Slip Format - give line items within bundles on their own line

We offer a "Build Your Own Bundle" option for a specific line of products through the 'Bundle Builder' app by Agile. When someone orders these, the way it's ...
  • 7 BUCKS A POP LLC
  • 0 votes
  • 3 comments

Split Quantity Shipping Rule

All of our products ship in individual boxes, so if we have 4 of the same item ordered we need to split it into 4 shipments. Please considering adding this t...
  • James Martis
  • 0 votes
  • 1 comment

Tracking

 Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.   How can this be fixed ...

Closed for comments

  • Emanuel Nikolas
  • 0 votes
  • 2 comments

International Custom Fees

It would be amazing if we could auto select that the customer/receiver always pays the duties.  Instead of always having to check to make sure that is select...
  • SkywatchTVStore
  • 0 votes
  • 1 comment

Shipping Label from International Address to the US.

Hello, Why is there no feature for creating labels shipping from an international address?  We have a supplier in Taiwan and want to make the labels for them...
  • Monaco Motorsports
  • 0 votes
  • 1 comment

Shipping Label from international country to the US.

Why is there no feature to make a label from another country to the US? This would be useful to dropshippers. Its possible to do it on USPS or UPS's own webs...
  • Monaco Motorsports
  • 0 votes
  • 1 comment

Customer Shipping Label Information

Make shipping communications among team members a huge time and frustration saver by enabling an option to add more detailed "per customer packaging informat...

Closed for comments

  • Grass Roots Country Store
  • 0 votes
  • 1 comment
  • Answered

Option to remove page count footer on packing slips

99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optio...
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

Adding Cart notes & Special instructions in Shopify to Packing Slips

Hi, It would save us manually having to sift through Shopify orders to copy and paste cart notes and special instructions into packing slips if this informat...
  • Jesse Cohen
  • 0 votes
  • 1 comment

NEW FedEx rate!

We need to have ShippingEasy connected to our FedEx Domestic One Rate 2Day. Includes 2-3 box sizes. Signed the contract a few weeks ago, but only available t...
  • Lubrication Specialties, Inc.
  • 0 votes
  • 1 comment
  • Answered

Select Different Packing Slip for different orders

I do not think there is a way to manually choose which packing slip to be printed? I would like to print a different packaging slip when it's a replacement o...
  • Connie
  • 0 votes
  • 1 comment
  • Answered

Limit user access per store

ShippingEasy ("SE") currently has permissions which can be applied to each user. But regardless, users will have those same permissions for all stores. This ...

Closed for comments

  • GadgetsGo.com
  • 0 votes
  • 1 comment

Shipping request! URGENT

Hello! Our business just moved offices, and the new local post office is horrible. They’ve lost packages coming to our office (shipping supplies, packaging e...
  • Emily Loderup
  • 0 votes
  • 1 comment
  • Answered

Make a way to sort orders by first name. (End Goal: is to batch print in alphabetical order by first name)

Our processes for packaging are sorted by customer first name. It would save us a good amount of time daily to be able to batch print labels alphabetically b...
  • Lularoe Amy Mac
  • 1 vote
  • 1 comment

Mexico International Customs cannot be over $400.00 USD

When Shipping Easy pulls my orders going to Mexico it puts the Mexican Dollars (MXD) into the declared value into customs form. The customs form is asking fo...

Closed for comments

  • Electric Vac LLC
  • 0 votes
  • 3 comments

Feature Request: Ship Insurance needs to be able to have its own credit card

    ShippingEasy needs to allow a separate funding source for all ShipInsurance charges. Why? The use-case is that I am a consultant and I want to offer a ...
  • Green Mountain Generators
  • 0 votes
  • 0 comments

misc features

Hello - there are several features that we could use that would make our lives with SE a lot better.  Please note the following: 1.  I would love to be able ...
  • Katherine Wilkinson
  • 0 votes
  • 2 comments

I-Parcel integration - Set fulfill flag when order is printed.

I have a UPS I-Parcel developer ready to interface with someone at shipping easy or a developer that can do this. Set fulfill flag when an international orde...
  • Nick
  • 0 votes
  • 1 comment

Multiple Items "Various" on Order Page

I want to see all the item sold to a customer without have to open each order individually. Say I have 10 Multiple Items order. I would have to click on 10 d...

Closed for comments

  • Electric Vac LLC
  • 0 votes
  • 1 comment

Amazon Buy Shipping Services

Are there any plans to integrate Amazon Buy Shipping Services API with Shipping Easy on regular Amazon order and not just Prime orders?  We are a high Amazon...
  • NET TOTAL LLC
  • 1 vote
  • 10 comments

Please add Insurance add-on in Rate Calculator

It would be great if we could see add-on insurance costs in the Rate Calculator.
  • Wildship Studio
  • 1 vote
  • 1 comment

Ability to edit Order Total, Subtotal, ID, and Shipping Paid

I would love the ability to edit the following in Orders: Order ID Order Total Subtotal (incl. tax) Shipping Paid Order Date If I make a mistake when addin...
  • Wildship Studio
  • 2 votes
  • 5 comments

Personal Graphic Compromise

    Currently, SE allows paying accounts to replace a 130x260 rectangle (I think?) with their own logo.     Non-paying accounts get... nothing.     May I sug...
  • Zeppathustra, LLD
  • 0 votes
  • 1 comment

"Return Service Requested"

Is there any way to get a setting where all labels are defaulted to "Return Service Requested"  under the 'Additional Shipment Options" section?
  • Leigh Rohan
  • 0 votes
  • 5 comments

Email alerts when a return label is scanned in at USPS

Hi there, Our company is rental-based, so we're always generating return labels to ship with the item. It would definitely shorten our time between shipments...
  • STEMtrunk
  • 0 votes
  • 5 comments

negotiated ShipSurance rates

Dear support team, We had to move away from Shippingeasy because you do not support connecting our own Shipsurance account as we have our negotiated rates wi...
  • Marc Abazari
  • 0 votes
  • 1 comment

Edit Previous Selection

There needs to be a way to edit the previous selection. I made a mistake and shipped a SKU in the wrong package. Now every time the package pops up it is goi...
  • Electric Vac LLC
  • 0 votes
  • 3 comments
  • Completed

Late shipment notification

I would like to receive a notification if an order takes at least a week to ship. I need this functionality specifically for international orders so I don't ...
  • Soul Addict
  • 1 vote
  • 3 comments

Currency in Customs Invoice, Packing Slip

Please make an option to set the store currency, and show it with prices on the customs form and packing slip. For international orders, we keep getting aske...
  • DZED Systems LLC
  • 1 vote
  • 4 comments