Open Cart

When orders are combined, can you update Open Cart with the tracking numbers for both orders?
  • Larene Spitler
  • 0 votes
  • 0 comments

Direct Link

Can you add Direct Link as a postage carrier? They offer good rates.
  • Larene Spitler
  • 0 votes
  • 0 comments

Character Limits and Address 3

Hi, It would be great if the character limits were longer for both company name and address fields. Our Americommerce shopping cart connects directly with ShippingEasy and the character limit in Shipping Easy just caused a record lock out. I chatted with Rewa (who is most awesome) and she was able to move the shipment back to an edit mode. Anyhow, the 35 character limit on org name was the problem. Finally, we deal with government and health care customer exclusively and t...

Drop Ship order ID

Hi, We found the order ID of our Drop Ship order is not the same ID of the source marketplace.  Could you help indicate how and where to set the Drop Ship ID? Thank you.

Add "Continue" Button to top of "Upload Orders Select Columns" page

Hi, this should be very simple, and will save me a lot of time from having to scroll down to hit Continue all the time. When I'm uploading manual orders using CSV, after selecting the CSV file and hitting Upload, it takes me to the screen where I map the columns to the fields. This is pre-saved, so I never have to change the mapping, so I just scroll down and hit continue. I'm requesting that a Continue button be placed at the top of the page as well so I can just click th...

Remove update button when updating weight of shipments

I have run into issues where the weight of my shipments do not always change due to me not hitting the update button. The button is wholly unnecessary and should be removed to avoid changes not taking place.
  • Michael Lynch
  • 0 votes
  • 0 comments

Packing slip variable name_and_product_options

It is very helpful to have the product options on a separate line using "name_and_product_options, but it would be a lot better if the type of product option, ie "Optional Engraving", was separate from the option value.  Either in separate columns OR plenty of space between the two OR the option value being in bold.
  • Inspired Endurance
  • 0 votes
  • 1 comment

Shipping rules: Notes

I would like to see if you can include "notes" into the rules. For example, I wish NOT to print the labels if there are entries in "notes"  If notes is empty, I want to continue with Autoprinting.  If you have a solution for my request, please let me know   Mathias Ihlenfeld Owner     Woom Bikes USA 5555 N Lamar Blvd Ste D101 Austin, TX 78751 USA  

Ability to set From Business Name on a shipping confirmation email independently

When customer shipment confirmation emails are sent, ShippingEasy "personalizes" the outgoing email address with the name from the default shipping address in the current store. In my use case (and imagine many others) it would be better to be able to set the email alias as an option at the account level. I send packages on behalf of several different companies so the email alias shouldn't be linked to the default return address. Thanks!
  • Sam Griffith
  • 0 votes
  • 1 comment

Ability to print postage stamps like competitors and when additional postage is needed

After I have selected the wrong container and need to add more postage, you have to recreate a new label edit the shipping container and procedure is to cancel the first shipment and request a refund, wait to get reimbursed which causes delay and extra processing and time for your dept and mine. If you allowed two options: Ability to create a postage label in the amount needed to cover the shortage if we need to add additional postage to cover the cost.  (Stamps.com has th...
  • Maxine Addington
  • 0 votes
  • 1 comment

Add additional Quick Ship, need more than 10 for all USPS container variations

I would love at least 15-20 quick ship options for my inventory that I frequently ship in USPS containers have many sizes and rates and I have first class packages of items I ship weekly as well that the quick ship is one step rather than create a shipment with various package weights that would make shipping easy actually quick and easy For Example: I want to use quick ship daily and this list takes up 7 options: Regional Box A  Flat Rate Small  Flat Rate Priority  Medium...
  • Maxine Addington
  • 0 votes
  • 1 comment

automatic weight reading for manual orders

When creating manual orders it would be nice to have shipping easy read the weight from a USB scale automatically like it does when creating a shipment.
  • Camille McConnell
  • 1 vote
  • 0 comments

Provide Order Confirmation Color Codes Based on Order Tags

In shopify we can apply tags to orders. We need to assign color coded order categories based on an order tag.
  • Jason
  • 0 votes
  • 0 comments

Editing shipping weight

When editing shipping weight from the Orders page it would be nice to have the weight automatically entered from a USB postal scale like it does when you create a shipment.
  • Camille McConnell
  • 0 votes
  • 1 comment

Exporting correct Addresses from Bless

I'm a Lularoe consultant, just signed up because this is supposed to be faster and easier. Please please PLEASE upload the correct shipping address of my customer regardless of how they paid.
  • Amanda Geary
  • 0 votes
  • 1 comment

Batch ID - available via API post back?

Hi, We are using the group by batch function all the time now and love it.  Would it be possible to make the batch ID available in the ShippingEasy API post back call?  It would be helpful for me to have the batch id posted back to the order.  that way if there were issues we'd know what other orders may have been affected.  For example - we handled around 8000 orders in a 3 day window - running around 100 orders per batch - and then printing 5-6 batches at a time.  The pr...
  • Keith Kirssin
  • 0 votes
  • 0 comments

shipping cost report

Hello, It should be a standard feature for all plans, including the starter, to get a year end total for all shipping costs incurred for that year. Similar standard fee reports are standard with my other accounts such as Shopify and PayPal with no additional cost. I realize the starter plan with SE is free. However, by my using shipping easy I do help to contribute to shipping easy getting discounts on their shipping rates. Looking for an answer Frank
  • Frank Kincel
  • 0 votes
  • 2 comments

International Store Addresses

Your platform is the only one I've found that allows for store addresses, which is amazing for my marketplace business. Unfortunately, I'm only seeing the ability to add US based store addresses, do you have any intention to allow international store addresses? If so then what is your timeline for this? Best, Clara B.
  • Clara Buchanan
  • 0 votes
  • 1 comment

Allow option to enable virtual orders to be processed through ShippingEasy

We currently use WooCommerce platform and would like to have an option to import virtual orders into ShippingEasy as well. Reason for this is that we currently have products that would like to enable partial free shipping. To achieve this we have set these products as "virtual". 
  • Aloha Shoyu
  • 0 votes
  • 1 comment

Edit Tracking Number

Under Shipment History, you are not able to edit the tracking number.  Often, especially for those who have Amazon orders that are drop-shipped , a temporary number or "to follow" is put in the tracking number field so that you aren't penalized by Amazon for a late shipment.  It would be great if you were able to update or edit the tracking information which would then in turn update Amazon.  Otherwise, this is a more time consuming process to find the order on Amazon and ...
  • David Pickard
  • 0 votes
  • 3 comments

Show all shipping rates on 1 page

Could you show all rates on one page - priority, first class, parcel select, media, etc? This would help me decide which option to pick very quickly.

Dymo 450 turbo

Would love the capability to print with my Dymo 450 turbo.
  • Jessica Seidel Kahan
  • 0 votes
  • 1 comment

Show Active Listings !!

It would be SOOO helpful to see what marketplaces and stores my products are listed on. Filtering by "listed on" and "not listed on" would be awesome. Or icons showing which stores/marketplaces have listings for products.Sometimes you have SKU mistypes or you forget to post products in certain places. There are times when I will add to Amazon, Shopify, Ebay and want to add to Etsy later but forget. And then you want to remember what product was missing from Etsy for exampl...
  • David Anderson
  • 0 votes
  • 1 comment

Allow Order Tag / Product Tag to Packing Slip

Simple and easy, I'd like to be have rules capable of applying order tags, item tags or customer tags to this packing slip. Warehouses that automagically print labels for a label-sticker in the morning, would benefit greatly from this
  • Scott Goble
  • 0 votes
  • 2 comments

Concatenate (Add) Two Variables And convert to Barcode

Hi, is it possible to concatenate two variables and then convert all of that to a barcode? For example, {{shipment.order_number | barcode: 'code128'}} will add the order number as a barcode on my packing slip. But I want to be able to add or prepend a letter or other text before the order number, and then have all of that be converted to one barcode. For example, this is how I imagine it somehow working: {{shipment.order_number + 'TestString '| barcode: 'code128'}} If the ...
  • Spencer
  • 0 votes
  • 1 comment

Automatically change customer name to ALL CAPS for Packing Lists

When a customer enters their name as "tom smith" on an order, it shows up as "tom smith" on the packing list. Is there a way to automatically change this to Tom Smith or TOM SMITH? If not, can you add this feature . . . it would save a lot of time. Thx
  • Joe Thompson
  • 0 votes
  • 1 comment

Print box size on labels

I would like to see the box size printed on the labels, I don't care which label, packing slip actual postage label. It will help when packing the orders to know the box size and not have to go from memory. Fed Ex labels have it on them but usps, ups do not
  • Debra
  • 1 vote
  • 1 comment

Add items to actions dropdown menu

> Add "print packing list" to the actions dropdown menu on the Orders page, it's a pain to be going through my orders and have to wait until I'm done checking orders to go back and check orders again to print the packing list   > Add "add/edit tags" to the actions dropdown menu on the Orders page, I use tags for keeping track of the status of dropshipping orders, and I typically work on them individually. 
  • David Samani
  • 0 votes
  • 4 comments

Pre-filled Customs Form by Product

We use shopify to sell , SE to ship. On our products list we sell bundles that are sold as a single item in shopify but in reality contains multiple products inside.It would be awesome that your company can enable that the customs forms are filled with the information from the product page. For example if you have a bundle with 8 product on it that information gets translated to the International Customs Form. Or even if you have 1 product that the info gets translated man...
  • Sergio
  • 1 vote
  • 2 comments

Warehouse/Bin on Picking List for Bundles

I see that Bundle contents are now printable on pick lists, but for those of us that don't pre-bundle (the bundle contents are gathered @ shipping), the Warehouse Location is needed for each item in the bundle.  They need to be listed similar to any other "Product" - sort of a Sub-Product list.  Can this be done?  Please!
  • Heidi Barnard
  • 0 votes
  • 1 comment