Need Help canceling a shipment and double billed!

I purchased a label this morning and it does not reflect the amount I selected for insurance so I need to cancel it. 1. It does not show up in my history or ...
  • Lonny Jarrett
  • 0 votes
  • 2 comments

Be able to update Shipping Preferences add Saved Selections to orders in the Orders Page

It would really speed things up for me and I assume others if I could do all my shipping preferences right from the order page, instead of having to batch it...
  • Travis
  • 0 votes
  • 2 comments

Pick list that can show total bundle child skus.

We sell bundled products. Many of the bundles include different combinations of the same products.  Assume Bundle A contains 4 of sku X Bundle B contains 2 ...
  • Market Day Local
  • 0 votes
  • 1 comment

UPS International Customs Forms

Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.   Howev...

Closed for comments

  • Bobbie Cliffton Zlotnik
  • 1 vote
  • 2 comments

Parse Custom Fiedl 1 in Magento

Extremely frustrated. ShippingEasy is already configured to receive "custom field 1" data with an order. This "custom_1" data is critical for automatically f...
  • Booya Direct
  • 1 vote
  • 1 comment

Eliminate shipping errors with an upgrade.

We recently toured a fulfillment warehouse, and saw a system in their custom shipping setup that would be great for Shippingeasy to implement.  We are strugg...

Closed for comments

  • John Balzowski
  • 3 votes
  • 3 comments
  • Answered

Reports - Canceled Shipments

Hello! I generate reports on a monthly basis (Complete Shipping Report) and it's super helpful since I'm working with 40+ stores at a time! But unfortunately...
  • White Squirrel LLC
  • 0 votes
  • 3 comments

Packing Slip Format - give line items within bundles on their own line

We offer a "Build Your Own Bundle" option for a specific line of products through the 'Bundle Builder' app by Agile. When someone orders these, the way it's ...
  • 7 BUCKS A POP LLC
  • 0 votes
  • 3 comments

We only ship BOOKs, so I want to eliminate MERCH option.

We only ship BOOKs, so we want to eliminate MERCH (and all other) option. Is this possible to set BOOKs as sa default, so we don't have to  print the labels ...
  • kaz mik
  • 0 votes
  • 1 comment
  • Answered

Ability to send different email notifications for local pickup/dropship/manual shipping methods

 Hi, I would love to see an addition to shipping easy where you could quickly "complete" shipments & send specific customer notification emails based on rule...
  • Beaufort Linen Company
  • 2 votes
  • 5 comments

Updating order status on prestashop to "Delivered" when a package has been delivered

I would like this feature given that some emails are triggered on my website when i change the status order to "Delivered" (email marketing, review requests,...

Closed for comments

  • Foam Party Hats
  • 0 votes
  • 1 comment
  • Answered

Currency in Customs Invoice, Packing Slip

Please make an option to set the store currency, and show it with prices on the customs form and packing slip. For international orders, we keep getting aske...
  • DZED Systems LLC
  • 1 vote
  • 4 comments

UPS Custom Label (With Item Name or SKU)

There needs to be a way to have item names and/or SKUs listed on UPS labels.  I see that people have had this problem now for 5 years. Can someone please try...
  • Smokin'Notes, Inc.
  • 0 votes
  • 1 comment

Ability to edit Order Total, Subtotal, ID, and Shipping Paid

I would love the ability to edit the following in Orders: Order ID Order Total Subtotal (incl. tax) Shipping Paid Order Date If I make a mistake when addin...
  • Wildship Studio
  • 3 votes
  • 5 comments

Drop Ship rule fail due to long telephone number (All Amazon Seller-Fulfilled Orders)

We have ShippingEasy set up so that our Amazon seller-fulfilled orders are re-routed back to Amazon FBA/MCF for fulfillment. In other words, our seller-fulfi...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Event Log Visibility: Rule failure

It would be great if we could receive a better form of notification whenever a rule fails (specifically Drop Ship rule). Currently, if a rule fails we're not...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Customization option on USPS label

For Domestic USPS Label Options, I selected the List Order Items (SKU). I would like to add a customization option in there as well. Most of my items are shi...
  • Words of Divinity
  • 0 votes
  • 1 comment

Amazon Order ID's need to sych with ShippingEasy dashboard

Amazon Order ID does not show up on ShippingEasy. After an order is sent for Drop shipping to Amazon MCF/FBA, there is no easy way for us to locate those ord...
  • Stefan Stoynov
  • 0 votes
  • 2 comments

INR - Item Not Received

This is a new feature request.  I'd like to see an INR button added to the interface so that we can record the address/shipment as having not been received. ...
  • DermaHarmony
  • 0 votes
  • 0 comments

Provide warning when create order for items with low inventory

Right now the system allows creation of order when inventory is 0 or even negative.   For manual order, would be nice if a pop up window with warning message...
  • EWIN International Corp
  • 1 vote
  • 2 comments

Custom Logo on USPS First Class Mail Large Envelope/Flat (No Tracking)

Please, please, please add the store custom logo to this label: USPS First Class Mail Large Envelope/Flat (No Tracking) Why should it only appear on the USPS...

FEDEX Home vs. Ground for Business Auto Change

If a business address comes up and for whatever reason FEDEX Home delivery is selected this causes an alert and you can go in and fix it.   It would be bette...
  • Chris Hungerford
  • 1 vote
  • 0 comments

Delivery Status: Shipment information sent to FedEx

I wish in Shipment History this was an option to see:   Delivery Status:Shipment information sent to FedEx This way when we or any dropshippers have not ship...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Specify Label Types Based on Product

We use drop shippers and like to send them the Combo label so we can send them the orders and labels all in one to make things easy. But when we ship we want...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Shipping History - Product Titles and SKUs need to be shown

Please add the ability to see the Product Title and SKU on the Shipping History page and make the colums sortable by that. Sometimes you want to see on a giv...
  • Mercantile Station 2, LTD
  • 0 votes
  • 1 comment

Delivery Times Report

Our prior shipping software provider (Endicia) provided valuable reports showing # of shipment to each region and avg delivery times for a year or other user...

Closed for comments

  • Alpaca Direct
  • 2 votes
  • 1 comment

Option to not repeat packing slip header on page 2, 3, 4, and beyond

To help save paper and also to make the packing slip easier to read by our shippers and look better to our customers, we would like to have the option to not...
  • Electricruz Inc.
  • 3 votes
  • 3 comments

Add product name field for labels

Can you add a field in the product catalog to allow for a specific name to print on the label for shipment contents?  We ship discretely, and neither the SKU...
  • KE Health LLC dba BoriCap
  • 0 votes
  • 1 comment

Domestic USPS option without Order #?

I'm fine with the Order # being present by default, but I'd greatly appreciate there being a way to turn it off for shipments where I don't want it on there....
  • Michael White
  • 0 votes
  • 1 comment

New Feature Request

Hi, I would like to see just regular Stripe (not Stripe Relay) also be offered as an integration. Thanks.
  • JERRO LLC
  • 0 votes
  • 1 comment