Clear Order - Add list of Orders you are Clearing

I have a user UI suggestion. When marking a order as Shipped, splitting QTYs, etc; it shows a preview of the orders you have selected so you can verify what ...
  • Josh Luckey
  • 1 vote
  • 0 comments

Amazon Transparency Code Upload

There is currently no way to upload Amazon Transparency codes, other than by doing so through Amazon's website. Please add an option to do so from the Shippi...
  • Robert Calaceto
  • 0 votes
  • 0 comments

Can't add $ to balance-WHY? Need to ship!

Im trying to add $ to my account to pay for labels. My credit card is good and current and the same listed I've been using all along. When I try to add money...

Closed for comments

  • Unknown
  • 0 votes
  • 2 comments
  • Answered

Customer Shipping Address Registration Form (similar to email marketing form)

Many of us process orders manually during a Facebook Live or YouTube Live video and do not have an e-commerce cart.  We bill our customers in advance and the...
  • Jason DeMoe
  • 0 votes
  • 0 comments

Change Order ID After Manual Order is Created.

I would like to be able to change the Order ID number after I create the order but before it is printed. Sometimes I enter the ID incorrectly and have to cre...
  • www.sinussupport.com
  • 1 vote
  • 0 comments

Packing slip customization - Condition

In the Packing Slip setup, could we add a checkbox for whether or not to print condition.  We sell a lot of food products, and seeing 'New' next to an item i...
  • The Shelburne Country Store of Vermont
  • 1 vote
  • 5 comments
  • Answered

FedEx ETD Letterhead uploading

Where is the button to upload the company letterhead and electronic signature for the commercial invoice and other trade documents? Trying to ship using FedE...

Closed for comments

  • Gary Small
  • 0 votes
  • 1 comment
  • Answered

Ability to print first class letter postage like Etsy

I sell greeting cards and a lot of my Etsy orders can ship in a regular envelope with 1 or 2 oz postage. Etsy lets me print these types of labels for orders ...
  • CharmCat Creative LLC
  • 0 votes
  • 0 comments

Email customer when order is cancelled or tracking voided

Please give us a way to notify customers that a tracking number has been cancelled or is no longer valid when a shipment has been cancelled.
  • Steve
  • 7 votes
  • 0 comments

Add something that identifies split shipments

It would be nice to have a variable or some way to identify to a customer when an order has been split.  Right now they receive a multiple emails with differ...
  • Steve
  • 4 votes
  • 0 comments

Ability to edit the combined orders variable

The text of the combined orders variable is not clear.  It would be great if we could edit that text so the customer is clear on what has happened.
  • Steve
  • 4 votes
  • 0 comments

Modify Orders/Shipments Via CSV

I know ShippingEasy offers the ability to import orders via CSV, but ideally, one would be able to also modify specific fields once orders/shipments would al...
  • Press Start Gaming and Electronics
  • 0 votes
  • 2 comments

UPS Economy

Is Shipping Easy working with UPS on API to be able to print International UPS Economy Labels?
  • Olloclip
  • 1 vote
  • 2 comments

Exception Report for Delivery Status

I would like to see a report (or a Notification of Delivery Exception list) generated by Shipping Easy that would list any shipments that are 2 days past the...
  • Laura Scotford
  • 1 vote
  • 6 comments

Add USPS routing number to Label

When an address is verified by USPS (and the +4 digits are added to the zip code) the USPS routing number should be included in the label for ease of handlin...
  • Francisco Pereyo
  • 0 votes
  • 0 comments

Request for Integration with CommentSold

Hi ShippingEasy! ShippingEasy has made so many important contributions to the success of our LuLaRoe business and we are coming to you with a request for ass...
  • LuLaRoe Happy Traci
  • 1 vote
  • 7 comments

One Balance account unable to be retrieved

While trying to ship a package with UPS this error message keeps popping up: "We are temporarily unable to retrieve the value of your One Balance account. We...
  • Celtic Corner
  • 0 votes
  • 1 comment

Custom ordering of package setup box sizes

Allow custom ordering of package/box sizes list. This would make it much easier if you can set it up in the order that works best for your shipments. Current...
  • Twisted Choppers
  • 1 vote
  • 3 comments

DHL delivery status

Show the delivery status of DHL shipments in the shipping history page
  • Claire Montemar
  • 1 vote
  • 0 comments

Customer facing returns portal

I would like to see a customer facing returns portal or any sort of returns integration to make managing customer returns easier. Thank you. 
  • Nick Satushek
  • 3 votes
  • 3 comments

Label Printing

Option to rotate the label for printing by 180 - Particularly important for using the Free UPS labels that have text already on them on the bottom.I have set...

Closed for comments

  • Rugs & More
  • 1 vote
  • 1 comment
  • Not planned

Ability to use different template for Amazon order by email address

I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon. All Amazo...
  • Connie
  • 0 votes
  • 1 comment

Enter shipping weight in pounds with decimals instead of pounds and ounces

On the ready to ship page, it would be nice to have an option for entering the shipping weight in decimal pounds (i.e. 5.25 pounds) instead of pounds and oun...
  • Red Gate Garlic LLC
  • 0 votes
  • 2 comments

Ability to generate commercial invoice for USPS international shipments

Some countries require a commercial invoice (in addition to normal USPS customs forms).  Specifically Germany and France.  It would be great to have the opti...

Closed for comments

  • Social Entropy LLC
  • 1 vote
  • 4 comments

Shopify In-Store Pickup Orders Not Detected

When using the In-Store Pickup feature native to Shopify Plus, there does not seem to be any way (nor any workaround) in order to get ShippingEasy to detect ...
  • Robert Calaceto
  • 2 votes
  • 0 comments

Amazon Prime "Buy Shipping" for Sub-Account

When will this bug be fixed?   Currently you can not ship with "Buy Shipping" for a Sub-Account. This was found last year and I understand that coding was pu...
  • Mercantile Station 2, LTD
  • 1 vote
  • 3 comments

UPS & FedEx Estimated Arrival Dates - Required for Walmart 2 day shipping

Enhancement Request: Need to see estimated delivery date from UPS and FedEx on the Orders page when each service is requested. This should also be able to b...
  • Mercantile Station 2, LTD
  • 2 votes
  • 4 comments

Send Drop Shipping Tracking Through Shipping Easy

On my drop ship orders, my drop shipper emails me the tracking number for my customer. Once I have it I can forward it to my customer but that's inefficient ...
  • Nathan Kies
  • 1 vote
  • 3 comments

Uploading Orders via CSV

The mapping options for uploading orders from a CSV file do not include fields for the recipient's name/address that could be different from the buyer's name...

USMCA Automated Creation within Ready to Ship page

We do many large/bulk international shipments, especially to Canada, and would love for the new UPS USMCA form to automatically populate for orders over the ...