Allow the purchase of third party Insurance

For USPS packages, in the "Insurance Options" section when specifying shipment details, there doesn't appear to be an option to select USPS Insurance, only Shipsurance insurance. Is there anyway to select USPS insurance instead of Shipsurance? If not, can this be a feature that will be added in the future? I have used Shipsurance in the past and have found them to be an absolutely terrible 3rd party insurance provider and would prefer not to do business with them. If I ne...

Allow Us to Choose Where Labels are printed on 4x5 labels

When printing labels for the 4x5 option, they are always printed on the top left corner. This creates an issue where the label sheet has leftover labels that are hard to use. I would like to request a feature where you can choose which corner you would like to start printing labels on (top left, top right, bottom left, or bottom right). Thanks!

Schedule UPS package pick up from ShippingEasy

Smaller shippers often do not have regularly scheduled package pick-up service with UPS.  As such, having the option to schedule pick-up from the ShippingEasy interface saves the extra step of calling or visiting UPS.com. If you would find this additional feature useful, please leave a comment below or "Like" it.
  • ShippingEasy
  • 5 votes
  • 13 comments

Prevent UPS ground shipping to PO Box

We have had some instances where the shipping crew has shipped UPS Ground packages to PO Boxes. It's kind of an easy error to make since they aren't actually looking at the full addresses online, only name and town. But of course UPS ground does not delivery to PO Boxes. It would be great if you would build something into the system that would prevent this from happening. So basically if the customer address is a PO Box and the shipper chooses UPS ground, Shipping Easy wou...
  • Steven Howland
  • 1 vote
  • 12 comments

Bringing back cleared orders

It is frustrating that we can't bring back cleared orders. Commonly we have customer whose credit card declines and we notify them of this. Then they call us back and give us a new credit card and we process their order for shipping, but currently we have to manually enter their orders and log into Americommerce and manually update shipping. It would be much easier if we could just search for a cleared order and bring it back to active.
  • Steven Howland
  • 2 votes
  • 12 comments

Create Duplicate Shipment

I have used the Create Duplicate Shipment function in the past to create a label for a replacement shipment.  I just realized today that actually updates the shipping information on the original shipment, and causes that order to show as being shipped late. This is not what I expected at all.  The function as it is implemented is actually Reship This Order.  Can we get a function for Create New Shipment or something to that effect.

Amazon Buy Shipping Services

Are there any plans to integrate Amazon Buy Shipping Services API with Shipping Easy on regular Amazon order and not just Prime orders?  We are a high Amazon volume seller and we're losing a lot of revenues on buyer Item Not Received claims that Amazon covers and that also includes eliminating negative feedback on associated claims when you buy shipping through Amazon. This is a MUST HAVE app for Amazon sellers. We're currently looking for other solutions; but hate to leav...
  • Eddie Gonzalez
  • 1 vote
  • 10 comments

Advance ship date to next BUSINESS date.

We prepare shipments in the evening and I have the option set to " Automatically Advance Ship Date After " with 3 pm as the value.  I was very surprised and disappointing today to see that this option literally means the next day and not the next business day.  Today is Veteran's day, no mail pickup, now I have the wrong date on my labels and the wrong information posted to my stores.  This has not come up for me before since this is the first non-Monday holiday. Isn't is ...

Daily Reports

It would be nice to be able to print a report of order numbers and tracking number barcodes at the end of my mailing session, that way i don't have to go through every piece of mail and scan it.   Just have it all on one page.   It would be a time saver for me.

Print Label + Packing Slip to Different Printers (at the same time)

It is possible to automatically print the shipping label and the packing slip to different printers when the shipment is created? My setup is as follows: shipping labels print to my thermal printer, packing slips print to my color laser printer, both using ConnectEasy. When I create a shipping label, it is automatically sent to my thermal printer. However, the packing slip is not, so I have to go to Shipment History, pick the order, click on "Packing Slip", and then it is...

SMTP Settings for E-Mails

Are there any plans to allow for users to enter SMTP settings so that e-mails are routed directly through the SMTP server of the user's choice? Currently, customers receive e-mail confirmations from "noreply@shippingeasy.com", which is ok since the reply-to address is the e-mail specified in the store settings. However, it would be much more seamless and professional if the shippingeasy.com domain was hidden from customers. It's possible that a few customers may be confus...

Add "PRINT PDF" button along with "PRINT NOW" & "PRINT LATER"

Adding "PRINT PDF" button along with "PRINT NOW" & "PRINT LATER" will be helpful for someone like me who needs to print hardcopy or softcopy randomly anytime.

Show Discount Code on Packing Slip

I would like my packing slip to display the discount code my customer used. Sometimes we will run promos where a customer spends $100 and can use a coupon code for a free item. The only way for me to tell if I should include the item is by reading which coupon code they entered during checkout. Please integrate this so I do not have to check each individual order in Shopify before shipping.
  • Joah Brown
  • 0 votes
  • 8 comments

Add a "RETURN" Label Filter to Shipment History

Hello, I have been searching for ways to filter shipment history results by only (RETURN) shipments. I know that many times when we create return labels for our customers, they don't end up using them, so I would like to be able to filter the results so I can look through them and figure out which ones can be canceled, or who I need to contact about getting their return shipped out. Let me know if this is a possibility in the future. Thanks, Bren Nordgren
  • Bren Nordgren
  • 0 votes
  • 8 comments

4x6 half sheet w/ packing slip option is missing from International Label Output Format

We print labels on the top half of the page and the packing slip on the lower half of the page via 4x6 Half Sheet w/ Packing Slip option available for Domestic Shipments. However, for some unknown reason, this option is missing from International Shipments section. USPS International Shipping labels (including APO shipments) fit just fine on half sheet, so it would be nice to print the label on upper half and the packing slip on lower half. However, due to the fact this op...
  • Ilya Zhuganov
  • 1 vote
  • 8 comments

Export orders from orders page

If you would like to see this feature, please "follow", "vote", and comment!
  • ShippingEasy
  • 1 vote
  • 8 comments

USPS International Labels & Packing Slips

Please change this every time I have to use an 8.5 x 5.5 label for USPS International Labels- I have to go back in and reprint a packing slip as it doesn't populate. This happens every time I have to send more than 5 items internationally. Can we get an option where you can print an international label and packing slip printed under one regardless of how many items are on the order. When you have multiple international orders in this way it is really takes too much time.
  • Nicola Grayling
  • 0 votes
  • 8 comments

Label font cleanup/design + Logo

With Dazzle & UPS Worldship you can customize the labels... Like to see this on the shipment labels as well. We have used to put our logos as well as create shipment tags (available on the standard UPS 4x6+2" tag labels) that we use for shipment info. I like to keep copy on invoices of the shipment, tracking info, and shipment cost... yes its available in the logs, but we want the proof of shipment on a label for your physical records... thus nice to customize labels...  ...
  • FSWERKS
  • 3 votes
  • 8 comments

Charger International import tax and duties on a 3rd party FedEx account

We can either set the sender or the recipient as the default payor for import tax and duties for FedEx international shipments, however, we cannot add a 3rd party FedEx account as the default payor, please consider adding this function for us. Thanks

Amazon Order Customization Selections on Order Page

Adding the ability to view the order customization selections for each Amazon order would be helpful for many Amazon sellers.  As Amazon continues to branch in to the market of custom & personalized items (Amazon Handmade, Amazon Custom) this feature would help sellers ensure they are making and shipping the correct item for each order.  Currently, sellers are managing this by using the "copy/paste" method to place the information in to the "order notes" or by switching be...

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Shipping History - Filter Delivery

With the holidays upon us and items we have shipped being a 'little' slower than normal to be delivered... suggest adding a Delivery Filter be added. Rational: What has NOT been delivered in the last 7 or 14 days? Which orders have been shipped and are not delivered yet (after a week or so)? Now I do this manually each morning to see what has been hung up in transit. But would make things much easier than going through screen after screen, looking for different icons... Ev...

Shipping Rules Enhancements

I'd like to see the following enhancements to the shipping rules. If any of the items mentioned can be done, please let me know how to do them. 1) Add boolean operators (AND, OR, NOT) to the IF statement of the rule. I'd like to be able to do something like: IF order=sku1 OR order=sku2 OR order=sku3 THEN set saved carrier selection = my ship pref Without this ability, I quickly hit the shipping rule limit since I have many different SKUs in my product catalog. 2) Allo...

Add in COD to ShippingEasy

This request in on behalf of Mary Jo at Chocoperfection. This is something that many business customers expect and would be an important option to give to customers.
  • ShippingEasy
  • 3 votes
  • 7 comments

Receive tracking alerts/updates for flagged packages

Do you find that sometimes you need to keep an eye on certain shipments?  If so, let us know! 
  • ShippingEasy
  • 7 votes
  • 7 comments

Flag for Shopify "Potential Fraud" to prevent shipping until it has been investigated

Using the Shopify fraud detection API call: GET /admin/orders/#{id}/risks/#{id}.json Creating a flag similar to the ShippingEasy "USPS Unable to verify address" triangle warning in ShippingEasy to prevent the shipping department from immediately processing an order and shipping on fraudulent sales.  We have had two recent issues where fraud was potentially present via an alert notification from Shopify, but the shipping department didn't have an indication to hold the orde...
  • Ashton Smith
  • 2 votes
  • 6 comments

Adding Time to Shipping Slip

Greetings, I would like to make a request for a new Feature, to make the Order Time available Variable. With Amazon allowing us to ship Prime Orders, Time of the Order is very important. By making this variable available we will be able to sort the Shipping Slips when we print. Thanks. Kirk Kryger
  • Kirk Kryger
  • 1 vote
  • 6 comments

Amazon Label/Packing Slip Requirements

Hello, Has anyone else integrated with Amazon - pulling order information into ShippingEasy for postage purchase and label/packing slip creation - resolved Amazon's requirement to have Business Buyer PO# on the packing slip and postage label?    Thanks, Sharon
  • Sharon Sexton
  • 1 vote
  • 6 comments

Import Order Tags from Shopify

We ship a welcome kit on the first shipment and then a refill on each subsequent shipment. The only differentiation from Shopify is in order tags that note "first order" or "recurring order". Could you please allow those tags to be pulled into SE for easy fulfillment and sorting?
  • Morgen
  • 1 vote
  • 6 comments

Update Address Changes on Americommerce

We have had several problems where customers change their address and we update them in Americommerce but they don't get updated in Shipping easy so when we go to ship they go the wrong address. I have read on support that you don't push changes back to Americommerce as AC is read only, but that is not what I am needed. I don't need address pushed back from ShippingEasy to Americommerce. I just need ShippingEasy to look for change dates in Americommerce and repull the orde...
  • Steven Howland
  • 0 votes
  • 6 comments

Create a return label with choices for method

If we ship Smartpost, create a return label isn't an option. We should be able to select any order, and create a return label, choosing the method if need be (make the return label Fedex Ground or USPS)
  • Steve Mayfield
  • 0 votes
  • 6 comments