Late shipment notification

I would like to receive a notification if an order takes at least a week to ship. I need this functionality specifically for international orders so I don't have to wait for customers to ask where their package might be.  I see this happening in a couple of ways: 1. High level setting to receive an email whenever any package takes of X days to arrive and doesn't have a status of being delivered 2. Receive email when a package takes longer than estimated time to arrive. If ...
  • Max Gaudin
  • 1 vote
  • 3 comments

Currency in Customs Invoice, Packing Slip

Please make an option to set the store currency, and show it with prices on the customs form and packing slip. For international orders, we keep getting asked about the currency. We are not asking for currency conversion. We just want show that the prices are in US$. This has to be a more common issue. All commercial invoices should show what currency the prices are in!
  • DZED Systems LLC
  • 1 vote
  • 2 comments

Multiple Packing Slips from the "Pick & Pack" Pull-Down.

On occasion we need to print a different packing slip than the standard on that we print for most of our orders. We have made a packing slip for "Blind" shipping, basically a packing slip w/o the products listed that were purchased as well as no shipping rates displayed.   Currently we do this by switching our template setting to the Blind Ship option and print the needed packing slip, then switch back to our standard packing slip. Life would be so much easier if we could ...

Amazon Prime Shipping Reference Fields, Label Printing

I would like to request that you add the ability to include reference fields to shipments both for getting onto UPS for shipment tracking but also for the labels.   See Amazon API change from October announcing ability to include reference fields.   -----Original Message-----   Sent: Thursday, October 26, 2017 5:33 PM   Subject: Shipping Label customization on Merchant Fulfillment API   Dear Seller,   We have launched new customization options for Seller Fulfilled Prime sh...
  • David Harris
  • 0 votes
  • 1 comment

Full List of SKU numbers

It would be helpful to be able to select a series of orders which are in the general order queue, and output a CSV file where it shows the quantities of each SKU currently in the queue.  Current / Unshipped orders Selected Output to CSV to show quantities per SKU.   Will reduce the number of times our employees need to travel to pick orders, especially with multiple item orders.

Packing Slip Subtotal & 1/2 Sheets

2 things can be added to the packing slips to be more helpful for us and I'm sure many other companies. 1. A subtotal line/field would be great. We basically use the packing slips as our sales receipts and it makes it easier for entering when there are multiple items on the slip. 2. The packing slips do not have be a full page. Please make an option to print 2 orders per page. This saves A LOT of paper and space. ShipStation did this for us and we loved it.

Multiple Boxes - Return Shipping

Hi,   In need of the multiple boxes per shipment option for Return Shipments. This is not currently available in ShippingEasy and would like to suggest that it become so. :)
  • Elton Rivas
  • 0 votes
  • 1 comment

Amazon Seller Fulfilled Prime - Packaging Options Missing

The USPS Flat Rate Padded Mailer is often the cheapest way to send a Prime order.  This option is available directly on Amazon, but it is missing from ShippingEasy.  Please add this option to ShippingEasy.  Thanks!
  • Keith & Carly
  • 0 votes
  • 3 comments

Delete Customer Addresses in Bulk

To be in compliance with HIPAA and other security policies, I would like to delete the customer addresses once I have shipped to them.  I upload in bulk and I would really appreciate being able to delete in bulk.  
  • Sharon
  • 0 votes
  • 1 comment

Please add search history filter by Country

Please add a populated tab or search ability to filter shipment history by country. If someone asks if I have shipped successfully to a particular country, and how much it was. I want to be able to answer them quickly. Thank you!

Recipient first name only?

Hello:   Is it possible (is there are variable) so that when I send a shipping confirmation email, only the recipients first name is used? For instance: instead of: Hello JOHN SMITH -  it would say: Hello JOHN -    This feels much more natural to me, & would fit my brand much better. Thanks!

Closed for comments

  • Gates Councilor
  • 1 vote
  • 1 comment

Send US a shipment confirmation for Amazon orders

I know SE can't send emails to Amazon customers, but it would be a nice help for our own reference if WE got shipment confirmation emails for all of our Amazon orders. It greatly helps us to track shipments from our email/by customer last name without having to sift through our SE shipment history. Thanks!
  • David Baldy
  • 1 vote
  • 3 comments

Pull in Partially Fulfilled orders from Shopify

We need to have ShippingEasy pull in Partially Fulfilled orders from Shopify. When a customer purchases items and a gift card on our site the Gift Card is processed immediately which sets the order to a Partially Fulfilled status. Then the items just sit there and never get ported over to ShippingEasy so our shipping department never gets notified of the order and pick tickets can not be created.  Setting the gift card to NOT auto fulfill in Shopify is NOT an option for us. 
  • Tamara Price
  • 0 votes
  • 0 comments

UPC, overide maintained Descriptions and Aliases printing on Pick List

In order to facilitate proper picking where we have UPC, aliases or Override Maintained Product info - we need to print this alternative info on the pick list.  The stores can have varying info for the same products making proper picking challenging.
  • Jim Zaremba
  • 0 votes
  • 0 comments

HOLD order

ShippingEasy needs to add a similar HOLD feature as what's offered by ShipStation, whereby the user selects an order to place on hold, designates the date on which the order should ship, and then the order is hidden from the queue until that date, at which point in time, the order appears back in the queue.  Creating and assigning Categories is not a comparable alternative. Categories do NONE of this.  Bottom line desired feature: Orders that are on Hold are removed from t...

Closed for comments

  • Melissa Wert
  • 1 vote
  • 2 comments

Open Cart

When orders are combined, can you update Open Cart with the tracking numbers for both orders?
  • Larene Spitler
  • 0 votes
  • 0 comments

Direct Link

Can you add Direct Link as a postage carrier? They offer good rates.
  • Larene Spitler
  • 0 votes
  • 0 comments

Character Limits and Address 3

Hi, It would be great if the character limits were longer for both company name and address fields. Our Americommerce shopping cart connects directly with ShippingEasy and the character limit in Shipping Easy just caused a record lock out. I chatted with Rewa (who is most awesome) and she was able to move the shipment back to an edit mode. Anyhow, the 35 character limit on org name was the problem. Finally, we deal with government and health care customer exclusively and t...

Drop Ship order ID

Hi, We found the order ID of our Drop Ship order is not the same ID of the source marketplace.  Could you help indicate how and where to set the Drop Ship ID? Thank you.

Add "Continue" Button to top of "Upload Orders Select Columns" page

Hi, this should be very simple, and will save me a lot of time from having to scroll down to hit Continue all the time. When I'm uploading manual orders using CSV, after selecting the CSV file and hitting Upload, it takes me to the screen where I map the columns to the fields. This is pre-saved, so I never have to change the mapping, so I just scroll down and hit continue. I'm requesting that a Continue button be placed at the top of the page as well so I can just click th...

Remove update button when updating weight of shipments

I have run into issues where the weight of my shipments do not always change due to me not hitting the update button. The button is wholly unnecessary and should be removed to avoid changes not taking place.
  • Michael Lynch
  • 0 votes
  • 0 comments

Packing slip variable name_and_product_options

It is very helpful to have the product options on a separate line using "name_and_product_options, but it would be a lot better if the type of product option, ie "Optional Engraving", was separate from the option value.  Either in separate columns OR plenty of space between the two OR the option value being in bold.
  • Inspired Endurance
  • 0 votes
  • 1 comment

Shipping rules: Notes

I would like to see if you can include "notes" into the rules. For example, I wish NOT to print the labels if there are entries in "notes"  If notes is empty, I want to continue with Autoprinting.  If you have a solution for my request, please let me know   Mathias Ihlenfeld Owner     Woom Bikes USA 5555 N Lamar Blvd Ste D101 Austin, TX 78751 USA  

Ability to set From Business Name on a shipping confirmation email independently

When customer shipment confirmation emails are sent, ShippingEasy "personalizes" the outgoing email address with the name from the default shipping address in the current store. In my use case (and imagine many others) it would be better to be able to set the email alias as an option at the account level. I send packages on behalf of several different companies so the email alias shouldn't be linked to the default return address. Thanks!
  • Sam Griffith
  • 0 votes
  • 1 comment

Ability to print postage stamps like competitors and when additional postage is needed

After I have selected the wrong container and need to add more postage, you have to recreate a new label edit the shipping container and procedure is to cancel the first shipment and request a refund, wait to get reimbursed which causes delay and extra processing and time for your dept and mine. If you allowed two options: Ability to create a postage label in the amount needed to cover the shortage if we need to add additional postage to cover the cost.  (Stamps.com has th...
  • Maxine Addington
  • 0 votes
  • 1 comment

Add additional Quick Ship, need more than 10 for all USPS container variations

I would love at least 15-20 quick ship options for my inventory that I frequently ship in USPS containers have many sizes and rates and I have first class packages of items I ship weekly as well that the quick ship is one step rather than create a shipment with various package weights that would make shipping easy actually quick and easy For Example: I want to use quick ship daily and this list takes up 7 options: Regional Box A  Flat Rate Small  Flat Rate Priority  Medium...
  • Maxine Addington
  • 0 votes
  • 1 comment

automatic weight reading for manual orders

When creating manual orders it would be nice to have shipping easy read the weight from a USB scale automatically like it does when creating a shipment.
  • Camille McConnell
  • 1 vote
  • 0 comments

Provide Order Confirmation Color Codes Based on Order Tags

In shopify we can apply tags to orders. We need to assign color coded order categories based on an order tag.
  • Jason
  • 0 votes
  • 0 comments

Editing shipping weight

When editing shipping weight from the Orders page it would be nice to have the weight automatically entered from a USB postal scale like it does when you create a shipment.
  • Camille McConnell
  • 0 votes
  • 1 comment

Exporting correct Addresses from Bless

I'm a Lularoe consultant, just signed up because this is supposed to be faster and easier. Please please PLEASE upload the correct shipping address of my customer regardless of how they paid.
  • Amanda Geary
  • 0 votes
  • 1 comment