UPS Reference Field Customization by Rule

I would like the option to create a rule to fill in the UPS Reference Field(s). I frequently ship a 'limited quantity' hazardous material - paint. I'd like to be able to create a rule that if one of those items are purchased, the word 'PAINT' be written on the second reference field to disclose what is contained.
  • eHarleyParts.com
  • 0 votes
  • 1 comment

Bulk Update or upload on Mark As Shipped

The Mark as Shipped feature is very inconvenience at shipping easy for drop shipper. We need to copy and past the tracking one by one now. Please add a feature like shipstation that we can past all tracking at once and hit upload. Then will receive a report that they are success or not. This will save a lot of time.   thx and best regards.
  • Nianjun
  • 0 votes
  • 1 comment

Ability to change text attributes for packing slips

The packing slip function in ShippingEasy works great, although it does not have the option to make attributes of an item larger or smaller. The following bolded code for this is as follows: {{ shipment.line_items | sort: 'name' | columns: 'qty sku name_and_product_options' }} You cannot modify any of these attributes (bold, italicize, etc.) otherwise it breaks the templating feature of this code and it does not work. Our packers are having a hard time reading this attri...
  • Robert Calaceto
  • 2 votes
  • 1 comment

Combining orders doesn't combine totals on new packing slip.

Combining orders doesn't combine totals on new packing slip. Seems like a simple thing to implement. We always include the packing slip, but dealing with combined orders has added additional manual work since providing the new packing slip would be confusing for our customer.

Closed for comments

  • Cory
  • 1 vote
  • 1 comment

Importing csv information directly into the REF2 field

We are a manufacturing service business in which our customers send us parts and issue a PO, we coat their parts and send them back, using ShippingEasy. We currently export data from FileMaker to a csv file and then import that data into ShippingEasy. On our shipping labels, REF1 prints fine with our internal Order Number.  Unfortunately, there doesn't appear to be a way to get our customer's PO number onto the shipping label in the REF2 position. My request would be to ad...
  • Mike Schultz
  • 0 votes
  • 1 comment

Multi Address Shipping

Please add multiple shipping addresses as a feature! It would be great if this was a built-in feature. We are currently using a third-party app to offer this to users, however, it is not communicating the different addresses within ShippingEasy (a.k.a. still appears as one order versus separated).  Thank you! 
  • Paulina
  • 0 votes
  • 1 comment

Edit Weight of Additional Package

You recently changed the way we can add an additional package to the shipment by removing the "plus" sign button and replacing it with an "Additional Package(s)" link, which is nice, because the that new additional package link now always shows up, rather than before you had to have the package type selected to "Package" before that plus button would show up. So that's all fine and well, but I still can't manually specify the additional package's weight. For the additional...
  • Spencer
  • 0 votes
  • 1 comment

Your shipment was received at 4:59 pm on October 25, 2018 in HENDERSON, NV 89014. The acceptance of your package is pending.

My package not update since this day 25 october, i call to usps email them and nothing resolve my issue . i dont know what do anymore, i very worried about my shipment, the package need to go to brazil  and is very late? can you help me ? i tried to do a inquiry but this message apears  Duplicate Article Number Exist.  
  • luiz nogueira
  • 0 votes
  • 1 comment

FAIL: Fedex international Customs Default charged to sender

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need to say much more.. but before we were aware of this we sent out a number of batch shipments without fully understanding or knowing we needed to change it. This cost the company A LOT of $$. Also if someone mistakenly forgets to change it, we are also of course charged for the recipients import fees. In what scenario a...

Closed for comments

  • Benjamin Rosner
  • 0 votes
  • 1 comment

Packing Slip Format - give line items within bundles on their own line

We offer a "Build Your Own Bundle" option for a specific line of products through the 'Bundle Builder' app by Agile. When someone orders these, the way it's laid out on the SE packing slip is a little clunky and sometimes my staff will pull the wrong amount of an item.  Here's an example of how it looks now:   The "Build Your Own Bundle" of PopShield Protectors (FREE SHIPPING IN CONT. U.S.), Bundle #77102, 1: 2x Add 2-pack PopShield $3.50 ea, 2: 2x Add 3-pack PopShield $3...
  • 7 Bucks A Pop
  • 0 votes
  • 3 comments

Split Quantity Shipping Rule

All of our products ship in individual boxes, so if we have 4 of the same item ordered we need to split it into 4 shipments. Please considering adding this to the shipping rules. Thanks!
  • James Martis
  • 0 votes
  • 1 comment

Tracking

 Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.   How can this be fixed   Thanks   Emanuel .

Closed for comments

  • Emanuel Nikolas
  • 0 votes
  • 2 comments

International Custom Fees

It would be amazing if we could auto select that the customer/receiver always pays the duties.  Instead of always having to check to make sure that is selected.  Sometimes we forget to check that and then are stuck with that part of the bill and loose money on it.
  • Rebecca
  • 0 votes
  • 1 comment

Shipping Label from International Address to the US.

Hello, Why is there no feature for creating labels shipping from an international address?  We have a supplier in Taiwan and want to make the labels for them to ship to our customers in the US.  This is what drop shipping is all about, if we're able to create a label originating from international address to the US on USPS's or UPS's website that should be reflected onto ShippingEasy as well. We can even see the rates for it on the Rate Calculator on ShippingEasy but why a...
  • Monaco Motorsports
  • 0 votes
  • 1 comment

Shipping Label from international country to the US.

Why is there no feature to make a label from another country to the US? This would be useful to dropshippers. Its possible to do it on USPS or UPS's own website, I don't see why that can't be reflected on ShippingEasy.  One of my suppliers is in Taiwan and I would like to use my discounts to create a label for them use to dropship my products to customers. We should be able to enter our suppliers address overseas as the "Ship From" address. ShipStation allows shipments com...
  • Monaco Motorsports
  • 0 votes
  • 1 comment

Adding Cart notes & Special instructions in Shopify to Packing Slips

Hi, It would save us manually having to sift through Shopify orders to copy and paste cart notes and special instructions into packing slips if this information could be added directly into the packing slip. Thanks! Jesse
  • Jesse Cohen
  • 0 votes
  • 1 comment

Limit user access per store

ShippingEasy ("SE") currently has permissions which can be applied to each user. But regardless, users will have those same permissions for all stores. This is a big deficiency for SE customers that have drop shippers, or SE customers that are fulfilment services with many stores.    Our fulfilment service uses SE. It would be a huge productivity booster to be able for handle our orders in their SE by categorizing, adding notes, adding tags, and cancelling orders.   But th...

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  • Ross
  • 0 votes
  • 1 comment

Make a way to sort orders by first name. (End Goal: is to batch print in alphabetical order by first name)

Our processes for packaging are sorted by customer first name. It would save us a good amount of time daily to be able to batch print labels alphabetically by first name.

Mexico International Customs cannot be over $400.00 USD

When Shipping Easy pulls my orders going to Mexico it puts the Mexican Dollars (MXD) into the declared value into customs form. The customs form is asking for the declared value in US Dollars (USD). The problem here is you cannot have a customs form with a declared value over $400 USD. So when there is a sale in MXD the amount is pulled and put into the declared value as if its a USD sale, Any item priced over $400.00 MXD gives us an error. This then forces us to do the ex...

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  • Stephen Dutka
  • 0 votes
  • 3 comments

Feature Request: Ship Insurance needs to be able to have its own credit card

    ShippingEasy needs to allow a separate funding source for all ShipInsurance charges. Why? The use-case is that I am a consultant and I want to offer a complete solution to my clients. This includes offering and paying for the monthly shipping features offered by ShippingEasy. But, I don't want to pay for postage and insurance charges, just for the software. Right now, you can only set a separate funding source for the monthly subscription fees (I pay) and the Endicia...
  • Robert Teree
  • 0 votes
  • 0 comments

misc features

Hello - there are several features that we could use that would make our lives with SE a lot better.  Please note the following: 1.  I would love to be able to attach a document (pdf or word doc) to an order as we do a lot of custom orders and these files would help us clarify the order 2.  Currently there is no way to sort the products in an order from the order view.  The products are sorted alphabetically in the pick list and packing slip, but I have to take the time to...
  • Katherine Wilkinson
  • 0 votes
  • 2 comments

I-Parcel integration - Set fulfill flag when order is printed.

I have a UPS I-Parcel developer ready to interface with someone at shipping easy or a developer that can do this. Set fulfill flag when an international order is printed from the I-Parcel Dashboard.To set up this fulfillment communication. Currently, when an international order is taken through the I-Parcel system it will create an order in Shopify with the fulfillment flag set to unfulfilled. We will pay a developer for this.
  • Nick
  • 0 votes
  • 1 comment

Multiple Items "Various" on Order Page

I want to see all the item sold to a customer without have to open each order individually. Say I have 10 Multiple Items order. I would have to click on 10 different links to see what actually sold. It would be nice to just have all the line items shown instead of hiding it behind the "Multiple Items" tag.   This would save me hours each week.

Closed for comments

  • Stephen Dutka
  • 0 votes
  • 1 comment

Amazon Buy Shipping Services

Are there any plans to integrate Amazon Buy Shipping Services API with Shipping Easy on regular Amazon order and not just Prime orders?  We are a high Amazon volume seller and we're losing a lot of revenues on buyer Item Not Received claims that Amazon covers and that also includes eliminating negative feedback on associated claims when you buy shipping through Amazon. This is a MUST HAVE app for Amazon sellers. We're currently looking for other solutions; but hate to leav...
  • Eddie Gonzalez
  • 1 vote
  • 10 comments

Please add Insurance add-on in Rate Calculator

It would be great if we could see add-on insurance costs in the Rate Calculator.
  • BreeAnn
  • 1 vote
  • 1 comment

Ability to edit Order Total, Subtotal, ID, and Shipping Paid

I would love the ability to edit the following in Orders: Order ID Order Total Subtotal (incl. tax) Shipping Paid Order Date If I make a mistake when adding manual orders, or if I need to create an order to calculate accurate shipping costs BEFORE invoicing my customer, there is currently no way to go back and edit these details.
  • BreeAnn
  • 0 votes
  • 2 comments

Personal Graphic Compromise

    Currently, SE allows paying accounts to replace a 130x260 rectangle (I think?) with their own logo.     Non-paying accounts get... nothing.     May I suggest a compromise which I think will benefit non-paying SE accountt holders & SE as well.    In the case of non-paying accounts, that rectangle could be split into two parts-- each which a 130 pixel square, and one would be the SE logo, the other would be the users logo.     I don't see a down side-- SE continues to ad...
  • Eden Smallwood
  • 0 votes
  • 1 comment

"Return Service Requested"

Is there any way to get a setting where all labels are defaulted to "Return Service Requested"  under the 'Additional Shipment Options" section?
  • Linda Pitterle
  • 0 votes
  • 5 comments

Email alerts when a return label is scanned in at USPS

Hi there, Our company is rental-based, so we're always generating return labels to ship with the item. It would definitely shorten our time between shipments and increase overall output if we were able to receive an email that a package is on its way. Currently we have to have the customer tell us that they've shipped something back, we wait a day for USPS to update the tracking, check the tracking just to make sure, and then ship out. Customers forget to let us know, too,...
  • STEMtrunk
  • 0 votes
  • 5 comments

negotiated ShipSurance rates

Dear support team, We had to move away from Shippingeasy because you do not support connecting our own Shipsurance account as we have our negotiated rates with Shipsurance.Are you going to make this feature available anytime soon?    
  • Marc Abazari
  • 0 votes
  • 1 comment