Add option to show "SUBTOTAL" on PACKING SLIP templates.

There are multiple reasons why this would be helpful to our business. Often times, we need to log or record the total before shipping costs are added. Please add SUBTOTAL option to packing slips. Thank you
  • Matt
  • 3 votes
  • 10 comments
  • Completed

eBay order numbers

eBay has instituted a new order number system.  Will Shipping Easy be downloading those numbers soon?
  • John
  • 0 votes
  • 2 comments
  • Completed

Allow Orders to be sorted by country or continent.

My office only ships to North and South America, but since our store is worldwide I see all of the worldwide orders and have no way of separating South American countries from European or Asian and have to manually look through hundreds of orders one by one to find what I'm looking for.
  • zvincler
  • 1 vote
  • 5 comments
  • Completed

Batch Amazon Prime Orders

It is a MUST for our company to be able to Batch Amazon Prime Orders!! I understand that I am not able to edit an order but I have hundreds of Prime orders that go in the same box and I NEED to be able to batch them!!! It is a pain having to do each one separately when I can just do it once with all other orders.  I also need to be able to split an order. If someone orders 12 gallons of something and only 4 fit in a box, I need to be able to split it into 3 shipments, but ...
  • Chris
  • 0 votes
  • 3 comments
  • Completed

Edit Previous Selection

There needs to be a way to edit the previous selection. I made a mistake and shipped a SKU in the wrong package. Now every time the package pops up it is going into the wrong item.  I tried to make a phony order with the correct saved selection, added the order to my cart, but it seems you have to go all the way and pay for the label for the change to apply. I understand I can make a shipping rule to pull this one SKU, but I believe a simple way of changing the saved selec...
  • Stephen Dutka
  • 0 votes
  • 3 comments
  • Completed

Enable product name from catalog to be used on packing slips

Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing information.  The same product has different names on different sales channels. It would be better for packing orders if just the product name listed in the ShippingEasy catalog could be shown on packing slips. Thanks.
  • Michael
  • 3 votes
  • 4 comments
  • Completed

Combined Orders issue

Issue:  When combining sales orders from the Orders module, ShippingEasy does not combine the order and shipping totals that was imported from our sales channels.  Would it be possible for the data table to add those totals together when we combine sales orders so it displays accurate pricing info on our reports?   Example:  I have 1 customer who places 2 separate orders for different items.  For easy math, say each item is $10 with a $2 shipping fee.  They show the correc...

Closed for comments

  • Trey McCaskill
  • 1 vote
  • 6 comments
  • Completed

Missing Shipping Variables [Sales Tax & Seller discounts (-) or charges (+)]

Hi, I'm trying to replicate all of the information on eBay's default packing slip for my client. Please add the following variables otherwise it's impossible to go from subtotal of items to the true total. Sales Tax N/A Seller discounts (-) or charges (+): $0.00 Thanks, Matt Cannon Cannon Technology Partners Client: www.TireGeek.com
  • Matt
  • 3 votes
  • 13 comments
  • Completed

Etsy gift and gift message support

Etsy marketplace provides a field for customers to mark package as gift and add a gift message.  This information doesn't get imported into shippingeasy. Could there be a place on the invoice to print this information out?   Thank you.
  • Jeff Wong
  • 1 vote
  • 7 comments
  • Completed

Store Update Exceptions (SE should Auto Retry after a few minutes)

A little quirk in SE.  As busy owners running our businesses, we shouldn't have to go into Store Update Exceptions to see if a tracking number wasn't updated.  SE system should automatically retry 1 or 2 times over a span of 15 or 30 minutes.  This would resolve some issues we have with exceptions that could have easily been resolved if SE would have auto-retried sending the tracking details.  This seems to happen mostly with our Walmart orders.
  • Nathan Harkrader
  • 0 votes
  • 1 comment
  • Completed

Phone number field in Export

Please include the phone number field as an exportable field. Major oversight.
  • Bruce Jeddeloh
  • 0 votes
  • 4 comments
  • Completed

Multiple User accounts have different label settings

It would be great if each user could have the option to choose their own label sizes or the default set by the primary account. This way if one staff member deals with returns and needs to use a 8.5 x 11 format he can while another staff on a different account can use a 4 x 6 format.
  • Dan
  • 3 votes
  • 9 comments
  • Completed

Packing Slip Redesign

We’ve heard the feedback loud and clear both on the phones and in our customer surveys; *it’s time to dust off the packing slips… *and we’re doing it THIS MONTH. We thought the best way to make sure we get them right is to provide you with a design of what we were looking to move towards. Then, it’s up to you to comment, question and request any changes or additions! Some particular questions we have: Inclusions – are there details that we have missed? Or any included th...
  • ShippingEasy
  • 1 vote
  • 20 comments
  • Completed

Color of highlighted item to ship is too light!

Would you consider making the super light pink just a tad darker. It is so hard to distinguish from the other items. It would reduce the risk of confusing orders if it were clearer which item you were selecting to ship. Thanks for you consideration.
  • Andrew Stewart
  • 3 votes
  • 18 comments
  • Completed

A generic Shipping rate calculator

Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you enter dimensions, weight, from zip, to zip, and you would get back quotes for both Priority, Fedex, and UPS based on what shipping easy would price them off. The current system requires you to have a valid street address, phone numbers, etc. and create a shipment before allowing shipping quotes. We don't want our cash...
  • Steve Mayfield
  • 3 votes
  • 14 comments
  • Completed

Packing slip customization - Condition

In the Packing Slip setup, could we add a checkbox for whether or not to print condition.  We sell a lot of food products, and seeing 'New' next to an item infers that we would also sell food which is not 'New'. Imagine if above all of the meats in the supermarket there was a sign that said 'Unspoiled Meats' .... it would make you hesitate before buying...
  • Steve Mayfield
  • 1 vote
  • 4 comments
  • Completed

Option to include image on pick list

We have many one of a kind or slow moving items, it would be easier to confirm the correct item is being picked if we have an image.
  • Bill
  • 1 vote
  • 2 comments
  • Completed

Customize Pick list

I want Customer comment and gift notes to show in Pick list.
  • Eric Ho
  • 1 vote
  • 2 comments
  • Completed

Pick List Consolidation, Titles and Export

I would like to see the ability to combine and consolidate multiple batch pick lists into one ..... We use the categories to create multiple batches by store, shipping service, address type requiring special services or add-on, etc. so our shipments are grouped in the most efficient way for packing and processing. However, for recording inventory and sales, a consolidated pick list of all products across the batches would eliminate error or omissions from manual tally and...
  • Sharon Sexton
  • 0 votes
  • 2 comments
  • Completed

Return labels for drop-ship orders or other shipments to business

I would like the ability to create a return label for drop-shipped orders without having to create a second manual order for the return. The ability to create a return label for any arbitrary shipment would be great, for instances of a warranty return or other shipments coming to our business that may not have previous shipment associated with it.
  • Stasia Wierzbicki
  • 1 vote
  • 5 comments
  • Completed

Packing Slip

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ We have recently switched printing Packing Slips from Shippingeasy rather than our Volusion store.  However, in doing this change the Shipping method prints out as a Code rather then the actual shipping carrier and service.  I would like to request that the shipping code be replaced with the shipping Carrier and service....

Closed for comments

  • Rhonda
  • 0 votes
  • 1 comment
  • Completed

Ability to designate shipment's value and have it transfer to UPS/FedEx (for insurance purposes)

It is currently NOT possible to specify a value of the package and have that value transfer over to FedEx and Shopify. The reason for this feature request is that both FedEx and UPS only provide insurance on the packages sent up to $100. If the contents worth more, the value of the package needs to be specified at the time of shipment or the package will NOT be insured.  I realize you provide your own insurance, but in our experience dealing with carriers directly is a bi...

Closed for comments

  • Michael
  • 1 vote
  • 3 comments
  • Completed

"Sync with Store" functionality

It would be nice to be able to choose which stores you would like to sync with instead of being forced to sync with them all. If I only want to work on ebay orders it would be nice to be able to chose only to sync with ebay. This would help with the time it takes to sync as well as the amount of orders you are dealing with on your dashboard/home screen.
  • Staci Harris
  • 0 votes
  • 4 comments
  • Completed

Setting to postdate labels time for next day pickup

Please offer a dropdown box to select a time to automatically post date orders for the next day. For instance, all orders after 12pm will postdate for the next day.
  • Trina Felber
  • 0 votes
  • 1 comment
  • Completed

Should be able to search on customer name to edit address

  • Ken Bryant
  • 0 votes
  • 2 comments
  • Completed

Add Pick List to Shipping Label

Please consider adding the option of printing most of the pick list on the USPS shipping label.  It currently prints the order ID which is rather useless since you still have to refer to the order on the computer. This would save paper/ink since we won't have to print a separate pick list. It can print the order options or SKU depending on the store it is pulling the order from. This is so simple, I'll help you code it if necessary Here is a link to get you started https:/...
  • Derek Lab
  • 0 votes
  • 3 comments
  • Completed

warehouse bin / location column in order page

i was wondering if you guys can add a warehouse bin / location column in the orders page so if you sort the orders by warehouse bin you can pick all the alike items together for larger shippers
  • skylinegt77
  • 1 vote
  • 4 comments
  • Completed

Improve customer relations - Assign phrases, coupons, images, etc., to packing slips

I sell golf cart accessories. I would like to have a list of golf jokes that would randomly print at the bottom of my packing slips. Others may want something else, coupons or whatever.
  • Joe
  • 0 votes
  • 3 comments
  • Completed

Print 4x6 packing slips *before* shipping

I would like to print 4x6 packing slips before shipping so I can use them when picking and packing orders. Is this possible?
  • Hayna Weems
  • 0 votes
  • 2 comments
  • Completed

Auto-populate Fedex Phone Number

I am unable to acquire my customer's phone numbers through the retail platform I use. Every time I ship a package via Fedex (which is often) I have to manually edit and type in my own phone number. There should be a feature where I can auto-populate the phone number field with my own contact info since their phone numbers are not applicable or available.
  • Sara
  • 0 votes
  • 3 comments
  • Completed