Packing Slip Redesign

We’ve heard the feedback loud and clear both on the phones and in our customer surveys; *it’s time to dust off the packing slips… *and we’re doing it THIS MONTH. We thought the best way to make sure we get them right is to provide you with a design of what we were looking to move towards. Then, it’s up to you to comment, question and request any changes or additions! Some particular questions we have: Inclusions – are there details that we have missed? Or any included th...
  • ShippingEasy
  • 1 vote
  • 20 comments
  • Completed

Color of highlighted item to ship is too light!

Would you consider making the super light pink just a tad darker. It is so hard to distinguish from the other items. It would reduce the risk of confusing orders if it were clearer which item you were selecting to ship. Thanks for you consideration.
  • Andrew Stewart
  • 3 votes
  • 18 comments
  • Completed

Split a line item into multiple packages

We sell paint in aerosol cans which are packaged in boxes up to 12 each. So if a customer orders 30 cans this would show up as a single line item but with a qty of 30. We need to break this up into 3 boxes with 12 in 2 of the boxes and 6 in a third box, each with their own labels. At times we don't have the full qty in stock and ship what we have with the balance on back order. Once again splitting each line item up would make this easy    
  • Phillip McInnes
  • 2 votes
  • 15 comments
  • Completed

A generic Shipping rate calculator

Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you enter dimensions, weight, from zip, to zip, and you would get back quotes for both Priority, Fedex, and UPS based on what shipping easy would price them off. The current system requires you to have a valid street address, phone numbers, etc. and create a shipment before allowing shipping quotes. We don't want our cash...
  • Steve Mayfield
  • 3 votes
  • 14 comments
  • Completed

Missing Shipping Variables [Sales Tax & Seller discounts (-) or charges (+)]

Hi, I'm trying to replicate all of the information on eBay's default packing slip for my client. Please add the following variables otherwise it's impossible to go from subtotal of items to the true total. Sales Tax N/A Seller discounts (-) or charges (+): $0.00 Thanks, Matt Cannon Cannon Technology Partners Client: www.TireGeek.com
  • Matt
  • 3 votes
  • 13 comments
  • Completed

Pick Lists

We have completed this feature!  Find our supporting Knowledge Base articles here: Setting up your pick lists: Step by step guide Printing Pick Lists: Step by Step Guide
  • Katie
  • 2 votes
  • 11 comments
  • Completed

Add option to show "SUBTOTAL" on PACKING SLIP templates.

There are multiple reasons why this would be helpful to our business. Often times, we need to log or record the total before shipping costs are added. Please add SUBTOTAL option to packing slips. Thank you
  • Matt
  • 3 votes
  • 10 comments
  • Completed

Multiple User accounts have different label settings

It would be great if each user could have the option to choose their own label sizes or the default set by the primary account. This way if one staff member deals with returns and needs to use a 8.5 x 11 format he can while another staff on a different account can use a 4 x 6 format.
  • Dan
  • 3 votes
  • 9 comments
  • Completed

Label dates

Our local post office is extremely anal about the date on the label being the exact day that you are shipping the package. As a customer coming from ShipStation we were able to change our settings so that ShipStation would automatically change the date on our labels to the next day after a certain time (3:30pm in our case). And they would also default to the next business day on holiday's that the Post Office is closed. Is this a feature that you can add to your system as ...
  • Staci Harris
  • 1 vote
  • 9 comments
  • Completed

Multibox shipments - UPS/FedEx

Need ability in shipment creation to choose which products are in which boxes, their insured values, box sizes etc ... ups does this and would be nice feature... currently you need to split shipments which makes it 10x the amt of work.
  • FSWERKS
  • 5 votes
  • 9 comments
  • Completed

Autofill carrier info from shopping cart to create shipment

To totally streamline the order creation and speed, the system needs to autofill in the choice of carrier & carrier service - both of which the shopping cart software has already transmitted... and 99% of the time you be shipping the method the customer chose.  If this is done, all we need to do is choose the box size and hit print - now that's 'shipping easy'...
  • FSWERKS
  • 12 votes
  • 8 comments
  • Completed

Etsy gift and gift message support

Etsy marketplace provides a field for customers to mark package as gift and add a gift message.  This information doesn't get imported into shippingeasy. Could there be a place on the invoice to print this information out?   Thank you.
  • Jeff Wong
  • 1 vote
  • 7 comments
  • Completed

Combined Orders issue

Issue:  When combining sales orders from the Orders module, ShippingEasy does not combine the order and shipping totals that was imported from our sales channels.  Would it be possible for the data table to add those totals together when we combine sales orders so it displays accurate pricing info on our reports?   Example:  I have 1 customer who places 2 separate orders for different items.  For easy math, say each item is $10 with a $2 shipping fee.  They show the correc...

Closed for comments

  • Trey McCaskill
  • 1 vote
  • 6 comments
  • Completed

Make a remember this setting for the ship date

A Remember this setting is needed for the ship date drop down calendar. Like in dazzle. Every time I run a batch, the ship date resets. It need to be remembered once it's forwarded.
  • Michael Vincent
  • 0 votes
  • 5 comments
  • Completed

Allow Orders to be sorted by country or continent.

My office only ships to North and South America, but since our store is worldwide I see all of the worldwide orders and have no way of separating South American countries from European or Asian and have to manually look through hundreds of orders one by one to find what I'm looking for.
  • zvincler
  • 1 vote
  • 5 comments
  • Completed

Return labels for drop-ship orders or other shipments to business

I would like the ability to create a return label for drop-shipped orders without having to create a second manual order for the return. The ability to create a return label for any arbitrary shipment would be great, for instances of a warranty return or other shipments coming to our business that may not have previous shipment associated with it.
  • Stasia Wierzbicki
  • 1 vote
  • 5 comments
  • Completed

Enable product name from catalog to be used on packing slips

Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing information.  The same product has different names on different sales channels. It would be better for packing orders if just the product name listed in the ShippingEasy catalog could be shown on packing slips. Thanks.
  • Michael
  • 3 votes
  • 4 comments
  • Completed

Phone number field in Export

Please include the phone number field as an exportable field. Major oversight.
  • Bruce Jeddeloh
  • 0 votes
  • 4 comments
  • Completed

warehouse bin / location column in order page

i was wondering if you guys can add a warehouse bin / location column in the orders page so if you sort the orders by warehouse bin you can pick all the alike items together for larger shippers
  • skylinegt77
  • 1 vote
  • 4 comments
  • Completed

"Sync with Store" functionality

It would be nice to be able to choose which stores you would like to sync with instead of being forced to sync with them all. If I only want to work on ebay orders it would be nice to be able to chose only to sync with ebay. This would help with the time it takes to sync as well as the amount of orders you are dealing with on your dashboard/home screen.
  • Staci Harris
  • 0 votes
  • 4 comments
  • Completed

Include eBay user ID with order information - make it searchable

A lot of the time we run into not being able to find the matching customer in ebay because their registered shipping address that is imported to shipping easy does not match their billing or account info (mainly the name). We like to pull from the ebay pull list thanks to the pictures of our products and other reasons. We have three shippers all shipping at the same time so we have to search the customer for every order. If we could just search their user ID this would mak...
  • Jared
  • 0 votes
  • 4 comments
  • Completed

Packing slip customization - Condition

In the Packing Slip setup, could we add a checkbox for whether or not to print condition.  We sell a lot of food products, and seeing 'New' next to an item infers that we would also sell food which is not 'New'. Imagine if above all of the meats in the supermarket there was a sign that said 'Unspoiled Meats' .... it would make you hesitate before buying...
  • Steve Mayfield
  • 1 vote
  • 4 comments
  • Completed

Split orders more that 1x

I need to be able to split orders more than once.
  • Brook
  • 5 votes
  • 4 comments
  • Completed

Quicker Shipping

Add Manual Orders button to top Navigation, parse and paste pop up not needed each time you print, too many clicks to send to print: When processing manual orders it would be faster to have the link at the top next to Orders in the Green Section rather than click on Orders, then Manual Orders each time I want to get back into it, it is an extra step to click on it each time rather than a direct link, I use Volusion to parse and paste the shipping address and a few seconds ...
  • Maxine Addington
  • 4 votes
  • 4 comments
  • Completed

Edit Previous Selection

There needs to be a way to edit the previous selection. I made a mistake and shipped a SKU in the wrong package. Now every time the package pops up it is going into the wrong item.  I tried to make a phony order with the correct saved selection, added the order to my cart, but it seems you have to go all the way and pay for the label for the change to apply. I understand I can make a shipping rule to pull this one SKU, but I believe a simple way of changing the saved selec...
  • Stephen Dutka
  • 0 votes
  • 3 comments
  • Completed

Batch Amazon Prime Orders

It is a MUST for our company to be able to Batch Amazon Prime Orders!! I understand that I am not able to edit an order but I have hundreds of Prime orders that go in the same box and I NEED to be able to batch them!!! It is a pain having to do each one separately when I can just do it once with all other orders.  I also need to be able to split an order. If someone orders 12 gallons of something and only 4 fit in a box, I need to be able to split it into 3 shipments, but ...
  • Chris
  • 0 votes
  • 3 comments
  • Completed

Improve customer relations - Assign phrases, coupons, images, etc., to packing slips

I sell golf cart accessories. I would like to have a list of golf jokes that would randomly print at the bottom of my packing slips. Others may want something else, coupons or whatever.
  • Joe
  • 0 votes
  • 3 comments
  • Completed

Auto-populate Fedex Phone Number

I am unable to acquire my customer's phone numbers through the retail platform I use. Every time I ship a package via Fedex (which is often) I have to manually edit and type in my own phone number. There should be a feature where I can auto-populate the phone number field with my own contact info since their phone numbers are not applicable or available.
  • Sara
  • 0 votes
  • 3 comments
  • Completed

Order Information On Label

USPS allows a second line of information to be placed on the label which is not being utilized. I have some simple SKU information that I could place on this line to avoid printing a separate packing slip. This string value would be passed in via a param on the order information (Through the shipping API)
  • Casey
  • 1 vote
  • 3 comments
  • Completed

UPS Third Party Billing

Is there any way with the UPS labels I have to create, of having it so that 3rd Party and IBC Ups number always come up? I have there address stored but it would be great to have the option to create a complete template with all details in there....
  • Nicola Grayling
  • 0 votes
  • 3 comments
  • Completed