Please let us print shipping labels with no postage.

We have a 3rd party shipper that handles our smallest packages that don't have tracking. They have to add postage there, and only need a label from us with address and return address. As of right now we're unable to print this with SE and have to use unprofessional looking work around. 

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  • Sam Dean
  • 1 vote
  • 1 comment
  • Answered

Drop Shipping

We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped.  However, they still receive an email that their package is being shipped to them which freaks them out.  Can there be another feature from the mark as shipped category that is specifically for when a customers has picked up their item?  Thank you!
  • Debbie
  • 0 votes
  • 1 comment
  • Answered

Ability to change an order category after it has been imported

Allow user to change order category after it has been imported. This will really help with our workflow. 
  • Jim Hobart
  • 0 votes
  • 1 comment
  • Answered

csv file upload

I do not have an upload csv file button in my order area. is there something I have to do to get that upload button?

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  • Richard Hibbard
  • 0 votes
  • 1 comment
  • Answered

Customer Shipping Label Information

Make shipping communications among team members a huge time and frustration saver by enabling an option to add more detailed "per customer packaging information".  ie, when a label is printed, information on the label shows that the customers' order is to be shipped in a small bubble mailer. This info would have been input by the team member that chooses the shipping criteria for each order. Then the Order Processing team member knows what to pack the order in.

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  • Dodi Mounce
  • 0 votes
  • 1 comment
  • Answered

Option to remove page count footer on packing slips

99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optional.
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

NEW FedEx rate!

We need to have ShippingEasy connected to our FedEx Domestic One Rate 2Day. Includes 2-3 box sizes. Signed the contract a few weeks ago, but only available to process on FedEx.com
  • Levi
  • 0 votes
  • 1 comment
  • Answered

Select Different Packing Slip for different orders

I do not think there is a way to manually choose which packing slip to be printed? I would like to print a different packaging slip when it's a replacement order, and yet a different packing slip when I am including a return tag with the correct item.  In my orders program I get a drop down list of all templates I created in my print options but I do not process my replacement orders thru that program.   Ut would even be great if I could set a rule of if the text "R" or "R...
  • Connie
  • 0 votes
  • 1 comment
  • Answered

Shipping request! URGENT

Hello! Our business just moved offices, and the new local post office is horrible. They’ve lost packages coming to our office (shipping supplies, packaging etc..) and they’ve lost customer packages going out. So we decided to pay for UPS pickup and delivery. I create labels through your partnership with Storenvy, but the only option is to print USPS labels. Please please make an option on storenvy specifically to make usps OR UPS labels so we can fix this mess! I’m sure we...
  • Emily Loderup
  • 0 votes
  • 1 comment
  • Answered

Need Magento 2.2 ASAP!!!

These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attribute field on backend and not front-end) Coupon codes (we used to be able to see green “gift” icon to see the gift card or coupon code used, we could then click on the order to see what they used. Now it is not there) Order total - (not showing up) Continually disconnects from storefront I emailed over screenshots to s...

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  • Kyla Smith
  • 0 votes
  • 2 comments
  • Answered

Need Magento 2.2 Support

Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically. We will probably have to switch to another shipping service if this can't be resolved quickly. Thanks!

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  • Jonas Tankersley
  • 0 votes
  • 2 comments
  • Answered

Make eBay Buyer ID's Searchable

I've noticed that since the Buyer ID integration, you are unable to actually search based on Buyer ID. This would be incredibly helpful since--as I'm sure many of us who sell on eBay will vouch for--dealing with returns or exchanges via eBay is a hassle because the buyer ID is shown but no order number within eBay's system. Being able to search for those ID's here would be INCREDIBLY USEFUL!! I trust you'll bring this feature soon.  The end.

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  • Andrew
  • 0 votes
  • 2 comments
  • Answered

Add Archive Order Feature (or recast Clear Order)

I would love for you to convert your "Clear Order" feature into an "Archive" feature, so that those orders are never lost. The other option is to add a new action for "Archive" order. The use case is this:   I have a supplier network that drop-ship for me. I own the customer and sell to the end customer, but my supplier drop-ships to them, so I do not do the shipping for all of my orders. BUT, I use your Packing Slips to send to my supplier/drop-shipper and they include th...
  • Robert Teree
  • 0 votes
  • 1 comment
  • Answered

Product options layout (X-Cart Store)

Most of my products have options but the order list and subsequent forms are a mess when displaying them. It even lists options that are not selected by the customer (i.e. option = NO) Screenshot: https://gyazo.com/2a1db6073486b0829e9bc9e33055b8f9 Request: - Not to list product options that are set to NO - only those set to YES- List product options with a line break and not compacted onto one line Currently the item name is displayed like this: CronusMAX PLUS, USB Hub: Ye...
  • Charlie Owen
  • 0 votes
  • 1 comment
  • Answered

SKU and qty on shipping labels

How do I add the order skus with qty on the shipping label?   I'm hoping to use a format like SKU-qty1, SKU2-qty2   This will eliminate the need to have packaging lists and make packaging efficient.   Thanks!
  • Nidhi
  • 0 votes
  • 1 comment
  • Answered

USPS Shipping Tubes

I would like to see USPS Small and Medium shipping tubes as a package option in the drop down menu. 
  • Pacific Marine
  • 1 vote
  • 5 comments
  • Answered

Add order number to Canada (International) Labels

The order number shows on some other International labels under the invoice field, but there's no such field on Canada labels. Since order number is on all other labels, I've taken to marking my boxes with order number. Having to identify Canadian packages with something else like last name, is an unnecessary complexity. I'd like to see order number put on all labels. Thanks!
  • Amanda
  • 0 votes
  • 3 comments
  • Answered

Can I generate a report showing how much I saved by using ShippingEasy?

Can I generate a report to show how much I saved by using ShippingEasy versas shipping through USPS directly? ShippingEasy tells me per transaction how much I saved, but I would like to generate a monthly report. Is that possible? I don't see an option for that when generating a report.
  • Joanne Faschingbauer
  • 0 votes
  • 1 comment
  • Answered

Increase combined length of address/company fields

I have had a LOT of international orders that don't fit within the length limits for addresses. I have to remove what could be important pieces of text and hope it arrives OK. My label has a LOT of room - and I never had this issue with other shipping programs. 
  • Carla
  • 0 votes
  • 1 comment
  • Answered

ADD LOGO TO SHIPPING LABEL

Would love to be able to add our logo to the shipping label.  Please add this feature, and soon!
  • Aubury, Betsy Boo's Boutique
  • 0 votes
  • 1 comment
  • Answered

Ebay Buyer ID

Ebay User ID should be able to be placed on the Packing Slip. This is vital information that is already being pulled from ebay into shipping easy, so why not have it available on the packing slip.
  • Karrin
  • 0 votes
  • 1 comment
  • Answered

Need SKU numbers on UPS labels

My company has found the most efficient way to pack our shipments is to have the SKU number printed on the label.  This has been working great for the USPS shipments we've been doing.  However, we've negotiated rates with UPS and have started using them instead. UPS offers 2 reference lines at the bottom of the label.  You currently only use one of those - for the order number.   Can you please allow us to use the second line to put SKU's on just like the USPS allows? This...
  • Joe
  • 0 votes
  • 3 comments
  • Answered

crop

your label is set up with no boarder and gets cut off by my printer.  lame.  no problems elsewhere.(etsy)
  • Eghan Thompson
  • 0 votes
  • 1 comment
  • Answered

Quick fix for a common error

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ There are many times when we double click the 'Print Label' button (usually while being impatient for the label to print). One of the drop down choices on the shipping history screen should be "Cancel and restage" so the existing label gets cancelled, and the order gets recreated and placed back into the shipping que...

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  • Steve Mayfield
  • 0 votes
  • 1 comment
  • Answered

Shipping Rules for Multiple Boxes

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ We use order categories, and shipping rules to automate the various types and sizes of shipments we do.  However, a near majority of our orders are more than 48lbs (our max size box), and therefore require multiple boxes.  We are able to categories them out, but still have to manually enter in the new package, with t...

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  • Tyler Hines
  • 0 votes
  • 3 comments
  • Answered

Adding Smartpost return label feature

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ Our business uses smartpost labels as a big part of our shipping service to ship out to our customers. However, we are having difficulties printing out return labels for our customers through smartpost. The system will not allow us to print any return labels even from different carriers. The only way we are able to s...

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  • ENCOREKA
  • 0 votes
  • 1 comment
  • Answered

Make Orders packable by product BAR CODE.

Hey guys, I'm incredibly excited about ShippingEasy.  The one issue I'm trying to plan for I'm certain is costing most of your customers money ( I know it will us) from time to time and it's very avoidable.  I think is a simple fix is to make it so at the pack screen in order to mark an item packed, add the option to do it by barcode. One of the biggest (if not the single biggest) reason that pack and ship systems have Bar Code scanners at the ship station is to verify the...

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  • Casey Whitcher
  • 1 vote
  • 4 comments
  • Answered

Add SKU to Fedex Label

 We would like to print our SKU in the reference field for our labels. Currently this only works for USPS, but we know Fedex should also allow it.
  • Randy Singh
  • 0 votes
  • 2 comments
  • Answered

Reactivate orders after they have been cleared

ShippingEasy Update: This is a duplicate. Please see this alternate thread. When an order comes through and then we run the credit card and it declines we send an email to the customer and in SparkPay Admin we close the order. This clears it from ShippingEasy, but in some cases the customer will call us and fix the credit card issue so we reopen the order. The problem is that once this has been cleared from ShippingEasy, there doesn't seem to be a way to bring it back to ...

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  • Steven Howland
  • 0 votes
  • 1 comment
  • Answered

Need International Labels to print with receipt

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ It is a HUGE hassle to have to go back in and print the receipts for my international shipments after I've done everything else.  I have to change out the labels into regular paper, and sift through the 20 orders I just did to find the inter national orders.  Please change the International label formats to include one t...

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  • Anne
  • 0 votes
  • 1 comment
  • Answered