Feature Requests | Shipping

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Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Sparkpay Integration. Updating orders that have been modified

    Steven Howland 0 votes 2 comments

    Every day we get calls from customers with request to change their shipping address, add or subtract a product, etc. When we make changes in Sparkpay these changes are not picked up by Shipping Easy. As a result the only way to get the correct information on the order is to manually enter it when shipping. Not only is does this slow us down, but it is an area of potential errors. The other thing that happens is that if the order has been changed on Sparkpay admin, then whe... view more / comment

  • Scan Based Returns for FedEx

    Peter Baldwin 0 votes 2 comments

    Currently the Shipping Easy platform is unable to create scan based returns (printing out a return with each shipping label printed) for FedEx shipments.  This is done for USPS shipments. In order to create a return label for FedEx we have to go the the shipping history and print return labels on a case by case basis.  This isn't the way customer focused service works for many ecommerce companies.  Customer expect to have their scan based return label in the package instea... view more / comment

  • Need to be able to view and sort by order date within the shipment history window

    Zac Drzayich 0 votes 5 comments

    Please please please add one more column to your shipment history page >>> that column would be the actual order date.  Need to be able to sort by the ORDER date, not the "label created" date.  This is for manual orders and I need to be able to see the actual order of orders (the sequence of orders).     view more / comment

  • Print Preview Option

    Jen 0 votes 2 comments

    Can you please create a print preview option for customers' labels? view more / comment

  • Need International Labels to print with receipt

    Anne 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ It is a HUGE hassle to have to go back in and print the receipts for my international shipments after I've done everything else.  I have to change out the labels into regular paper, and sift through the 20 orders I just did to find the inter national orders.  Please change the International label formats to include one t... view more / comment

  • Hold for pick with USPS

    Reno Lucarelli 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread.  _____________________________________________________________ We ship over 50% of our orders Hold for pickup to USPS in the cold and very hot season . This is a very important feature but yet you don't offer it . I have to use Stamps.com to due that which slows down our process and you LOSS MONEY. I see people have been writing to you for over a year and still no progress .  We just started with y... view more / comment

  • Shipping rule to "Mark as Shipped"

    Ben 2 votes 1 comment

    title says it all.  if the order meets certain rules, then it is marked as shipped and moved out of the queue view more / comment

  • printing stamps

    Mike & Vicki Day 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I would like the ability to print stamps from Ship Easy.  I am unable to print from DYMO for some technical reason and its pretty cumbersome.  Stamps.com has a way to buy stamp size labels and print 1st class stamps.  It would be nice if ship easy could do that too.  view more / comment

  • FedEx End of Day

    Robert Poll 0 votes 4 comments

    An end of day sheet that the FedEx driver could scan as an acceptance sheet would be very helpful. When shipping large volumes the drivers are reluctant to scan every package. As the shipper I am not covered by my insurance until the package is accepted and if there is ever an issue between the time I had the package to the driver and it gets scanned at the terminal we bear all the liability. Something similar to the USPS SCAN sheets would be very helpful to us.  view more / comment

  • Combined Orders issue

    Trey McCaskill 1 vote 4 comments

    Issue:  When combining sales orders from the Orders module, ShippingEasy does not combine the order and shipping totals that was imported from our sales channels.  Would it be possible for the data table to add those totals together when we combine sales orders so it displays accurate pricing info on our reports?   Example:  I have 1 customer who places 2 separate orders for different items.  For easy math, say each item is $10 with a $2 shipping fee.  They show the correc... view more / comment

  • Amending Shipping Details After Shipment

    Nicola Grayling 0 votes 1 comment

    I would like to amend an order after the fact to show the amount of shipping I paid when I ship via IBC, since I don't know what I will get charged until that package is  in there hands. When I tried to add the price in the notes that section doesn't show up when you run a report view more / comment

  • Email template salutation

    Gregorio 0 votes 3 comments

    The email templates offer the following variables for customer name: {{shipment.customer_name}} {{recipient.full_name}} {{shipment.billing_full_name}} For the salutation, in all cases the name includes the persons first and last name, which is not ideal for a friendly Hello. Would it be possible to use the customer first name only? As in {{recipient.first_name}} view more / comment

  • Import Order Tags from Shopify

    Morgen 1 vote 6 comments

    We ship a welcome kit on the first shipment and then a refill on each subsequent shipment. The only differentiation from Shopify is in order tags that note "first order" or "recurring order". Could you please allow those tags to be pulled into SE for easy fulfillment and sorting? view more / comment

  • Product Catalog Should Remember Dimensions

    Steve Mayfield 0 votes 1 comment

    Now that the Product catalog is able to be updated and remembers the product weight for shipping, it would be Great if it also updated the shipping dimensions for the shipment. What a time saver that would be. view more / comment

  • Shipping History - Filter Delivery

    Jim 3 votes 7 comments

    With the holidays upon us and items we have shipped being a 'little' slower than normal to be delivered... suggest adding a Delivery Filter be added. Rational: What has NOT been delivered in the last 7 or 14 days? Which orders have been shipped and are not delivered yet (after a week or so)? Now I do this manually each morning to see what has been hung up in transit. But would make things much easier than going through screen after screen, looking for different icons... Ev... view more / comment

  • Fedex International Ground to Canada.

    Eric 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I wish ShippingEasy would offer Fedex International Ground to Canada. Can't believe that's not offered already. Everything else is so awesome here, I just thought this would already be a thing. view more / comment

  • CAN WE MAKE THE LABEL IN HIGHER RES?

    Eddie 0 votes 1 comment

    The print out is very grainy and if i mail jpeg version to customers it is also grainy and not good quality. view more / comment

  • Add more info such as 'SKU" and possibly other relevant internal info in the "ready to ship" screen.

    Eddie 1 vote 2 comments

    This way i can see the actual sku and not the title from marketplace which may not be clear as to which product i'm shipping at this point. view more / comment

  • Digital Pick List

    Jesse 2 votes 1 comment

    I think it would be extremely helpful and environmentally/financially friendly to create a way to view a digital picklist on a tablet. You would be able to select orders as you currently do, however, instead of printing a pick list, you would be able to view it digitally. As you walk around your warehouse you can select items that you don't currently have, and not only delete the person who ordered it from your current shipping log, but there should also be an option to ad... view more / comment

  • Set shipment history "in the last" default to different time frame.

    Jessica Reynolds 0 votes 1 comment

    It would be nice to set this to 8 hours instead of 7 days and have that setting remembered. It sounds like something small but the customization would save me a lot of time. I usually look up labels I just created. I very rarely look outside that time frame. Thanks for considering it! view more / comment

  • Multiple Custom Form Classifications

    Sharon Sexton 0 votes 1 comment

    An option to use different customs forms and save as unique profiles for International shipments. Uses would be designating and distinguishing shipments of samples vs. merchandise vs. gifts. It affects the international recipient as far as duties/taxes. view more / comment

  • "Ready to Ship" settings - Remember ship date

    Michael Vincent 0 votes 1 comment

    It would be nice to see a remember this setting for the ship date. Endicia has this option and is very convenient to use for the next days shipment after daily shipment pickup. view more / comment

  • Preview USPS Express Expected Delivery Time

    The Deal Rack 0 votes 1 comment

    Other than checking each potential shipment on the USPS site, we'd like a way determine whether Express can be used for a Next Day order. It would be nice to see within ShippingEasy if a shipment will be stamped as Express 1-Day or Express 2-Day prior to actually printing the label. view more / comment

  • Add optional text notifications

    Ian Hall 0 votes 1 comment

    It would be really neat if you added text notifications, I know there is an application or two on shopify that does this but they charge quite a bit of money. Maybe it is actually expensive for them to do this..but I wouldn't mind paying a fair premium price for a feature like this which adds an option for customers to receive tracking updates via text notification. IE: There's a simple button in their confirmation email that lets them click on it and already has their num... view more / comment

  • Allow 'Update item weight in catalog' to default ON

    Steve Mayfield 0 votes 1 comment

    The 'Update item weight in catalog' is a fabulous idea. Having it checked on by default would make it fabulousler! Having it remember the packaging choice and/or package dimensions would make it Fabulousist! view more / comment

  • Idea - revise pricing display to show several shipping prices

    Lonnie Kauffman 0 votes 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. When I have a package that might go USPS or UPS, currently, on the Shipments page, I need to switch between preset selections in Saved Selections to check UPS vs. USPS. This works, but I dream of a revamped Your Shipping Cost section (the part at the top) that would be titled Shipping Options and would display my choice of 2 or 3 shipping options. Another way of describing this is to display SEVER... view more / comment

  • Keep the package weight and dimensions when switching carriers

    Lonnie Kauffman 0 votes 2 comments

    When I'm shipping a package and want to check UPS vs USPS, SE keeps the weight I assigned (even if I put it in manually), but doesn't keep the dimensions. SE should keep all details of the package when I switch carriers to check pricing. Just like the weight, the dimensions don't change. view more / comment

  • Edit SKU in Order

    Alex 0 votes 3 comments

    As our business grows, we see an increase in requests from customers to make changes to their orders. I have an easy question and a hard question :) Easy question: could you make the SKU field in the order editable? SKU is the primary field on the packing slip. If someone wants to change their shirt size, for example, the only way to do this is to change the SKU field, so that our packing team will see the change. I think that's fairly simple - doable??? Hard questio... view more / comment

  • A critial problem

    Jin Wei Pan 0 votes 2 comments

    SO I try to print the packing list and pick list for my order that customer make under the store in chinese language. both both list wont show the name. instead shows '????'. Can please fix the problem and add feature that packing list and picking list can support chinese ? also other print part view more / comment

  • FedEx Address Validation

    laura 0 votes 1 comment

    There should be an option to validate address by FedEx- Not just USPS. view more / comment