Feature Requests | Shipping


Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Ability to edit shipping cost

    Jim Leuty 1 vote 1 comment

    I am using APC for our international shipping. Their rates are great but the rates do not interface into shippingeasy. I would like to be able to enter the rate manually so that I can run profitability reports on my shipping. Currently, any international shipment is showing 100% profit on the shipping charge.Ideally would be to edit when creating the shipment, but even if it was just editable after the fact in a form or spreadsheet, or as a selection from shipping history.... [ view more | comment ]

  • API for Tracking Returns

    John 1 vote 5 comments

    Hello ShippingEasy Team We sell home water tests on www.mytapscore.com Customers need to send us their water samples so we send them a sampling package with a scan-based pre-paid return label. However, we are unable to track the status of this auto-generated return label using your API. Can you please make this possible? It would help us a lot in communicating the status of water testing for each of our customers. Thank youJohnSimpleWater, IncBerkeley, CA   [ view more | comment ]

  • Can I generate a report showing how much I saved by using ShippingEasy?

    Joanne Faschingbauer 0 votes 1 comment Answered

    Can I generate a report to show how much I saved by using ShippingEasy versas shipping through USPS directly? ShippingEasy tells me per transaction how much I saved, but I would like to generate a monthly report. Is that possible? I don't see an option for that when generating a report. [ view more | comment ]

  • Edit Ship To Address when creating Return Label

    Julie 0 votes 1 comment

    There are instances where we need one store to ship a package to another store to fix an error. And we would prefer not to have the package come all the way back to us and then have to send it out again. But the Ship To address always defaults to our shop address and cannot be edited in the Ready To Ship page. Instead of having to go through Settings>Account Settings>Store Address>+Add New>Save - and then go back and delete this address when the return label is done. It wo... [ view more | comment ]

  • Add Option to show SUBTOTAL on packing slips

    Marissa 1 vote 4 comments Closed for comments

    Was informed there is no value assigned to be able to add SUBTOTAL to the packing slips! Please add this feature :) [ view more | comment ]

  • combine Order and Shipment tab into one place

    Shandi 0 votes 1 comment

    Is that anyway I can process the shipping label in the order page without going anywhere and no need to click on the order tab then go to shipment tab to process? if I can input everything into to one page and ship. it will save lots of time.  Thank you.  [ view more | comment ]

  • Account/user activities

    Shandi 0 votes 1 comment

    I'm wondering is that any way we can see the user activities or able to search who processed the shipment.  We have 3 users and 3 printers and 3 pickup area. it would be nice if we can see who ship the package and we can find the package if anything goes wrong.  Thanks.  [ view more | comment ]

  • Increase combined length of address/company fields

    Cobweb Corner 0 votes 1 comment Answered

    I have had a LOT of international orders that don't fit within the length limits for addresses. I have to remove what could be important pieces of text and hope it arrives OK. My label has a LOT of room - and I never had this issue with other shipping programs.  [ view more | comment ]


    Aubury, Betsy Boo's Boutique 0 votes 1 comment Answered

    Would love to be able to add our logo to the shipping label.  Please add this feature, and soon! [ view more | comment ]

  • Label

    Callie Rappleye 0 votes 0 comments

    I selected print label and it didn't print. The label is now missing and cannot be printed. I have paid for this label and need to print it. What can I do? [ view more | comment ]

  • Automatically Advance Ship Date After - for UPS

    Mathias 0 votes 5 comments

    This feature works fine when processing a shipment manually from the dashboard.  However, it does not appear to be working for Instalabels (Purchase and print label (InstantLabel)).  For example, the shipping date is automatically advanced one day for orders manually processed.  Using shipping rules and using the Purchase and print label (InstantLabel) function, it does not use the advance ship date for UPS labels.  I have spoken to Jacen today and he agreed with my observ... [ view more | comment ]

  • Print a Postage Free Label

    Steve Mayfield 1 vote 2 comments

    There are times when an order in the Queue needs a label printed without postage: 1)   Customer to pick up in store 2)   Item is an envelope that will get a stamp affixed 3)   Package will be delivered by a local courier   Shipping Easy should have an option to print a Label without Postage.  This gives us: 1)   A Printed Label with the address verified 2)   A history of the package in Shipping Easy (Instead of 'Cleared') 3)   Updates our websites to 'Shipped' (granted, wi... [ view more | comment ]

  • Be Able to Select The FROM address on the "ADD MANUAL ORDER" page

    Gena Dean 1 vote 1 comment

    I know you can edit the "FROM" address once you've entered the manual address, but half of the time, by then, I've forgotten and the FROM address is the default one and not the one that I want. We have 8 "FROM" addresses. Only 3 automatically pull into Shipping Easy (and therefore choose the correct FROM address), but when we are entering any that don't automatically pull in, it would be nice if RIGHT ON THE ADDRESS ENTRY PAGE, that I could select from a drop down of my 8 ... [ view more | comment ]

  • Ebay Global Shipping charges print incorrectly on invoices/packing slips.

    Scott Peterson 0 votes 1 comment

    Ebay Global Shipping charges do not print correctly on invoices/packing slips.  It omits the "Import Charges" that the Ebay Global Shipping program imposes on orders. The order total comes across correctly but if you add things up you find that the displayed shipping charges are incorrect (short by the import portion of the bill). Would be good to have that added in! [ view more | comment ]

  • Enable USPS Hold for Pickup

    Allen Walton 0 votes 1 comment

    My company sells sensitive products that a significant amount of our customers do not want delivered to their home. Usually, they'll have it sent to work, a friend's house, that type of thing. Increasingly, customers are asking for USPS Hold for Pickup, but this is not supported in ShippingEasy. It would be a huge lifesaver for us, and the USPS API already supports this. I also already see it integrated into a popular competitor of ShippingEasy, which I actually believe is... [ view more | comment ]

  • Manual Order - allow Req Service entry

    Michael 0 votes 2 comments

    The manual order process does not allow for entry of the req. service level. Merely add the field to the form so that we can enter this information. [ view more | comment ]

  • Any plans for a 2.4" x 7" label?

    Joy Chambers 0 votes 1 comment

    I'd love to use this with my Brother QL-710W label printer.  Thanks! [ view more | comment ]

  • Create Duplicate Shipment

    Bill 2 votes 11 comments

    I have used the Create Duplicate Shipment function in the past to create a label for a replacement shipment.  I just realized today that actually updates the shipping information on the original shipment, and causes that order to show as being shipped late. This is not what I expected at all.  The function as it is implemented is actually Reship This Order.  Can we get a function for Create New Shipment or something to that effect. [ view more | comment ]

  • Better Order Reports that puts each item on the order on it's own row in csv.

    Travis 0 votes 1 comment

    This is a pretty basic feature that Shipstation offers.  It allows me to run reports on Drop ship orders for example so that I can send those to my vendors to automatically create orders. It also makes it easier for me to do some order Analysis.  Right now, I have had to pay the minimum shipstation fee just so I could keep access to those types of reports. I know it has been mentioned before, but it is starting to become a deal breaker for me.  I really like Shipping Easy ... [ view more | comment ]

  • Exporting or Generating Picklist for all orders in CSV format

    Michael Effendi 0 votes 1 comment

    Do you have a plan to make the feature to generate picklist in CSV format available? [ view more | comment ]

  • Order Categories descriptive text

    Bill 0 votes 1 comment

    It would be great if we could have the Order Categories name show when hovering over the color flag.  I think it too much to expect people doing the shipping to remember what a red color means and what they are supposed to do.  For example, we have one for PO Box address, I can't always remember what the color is for that to be able to quickly identify those so as to not select UPS.  We also need to be aware that there are people in the population who are color blind. [ view more | comment ]

  • Shipping Goddess

    Janine Wardale 0 votes 1 comment

    When I ship with UPS and FedEx (normal) we have the option to have a document tab (tear off bottom portion) that contains the tracking information.  We put this on our original sales order and any staff member has access to it and can get tracking information for customers.   [ view more | comment ]

  • Ebay Buyer ID

    Karrin 0 votes 1 comment Answered

    Ebay User ID should be able to be placed on the Packing Slip. This is vital information that is already being pulled from ebay into shipping easy, so why not have it available on the packing slip. [ view more | comment ]

  • Add "bill to sender/recipient" to profile control for international COD

    Kurt Boyer 0 votes 0 comments

    I never pay import taxes/duties etc for my customers but creating new labels always defaults to bill sender. Either default to bill recipient for taxes or allow me to use the profile to make my own default. Thanks! [ view more | comment ]

  • surepost rates

    Happy Dog Food 0 votes 0 comments

    I would like to see the surepost rates in the browse window [ view more | comment ]

  • Printing labesl not in batches and based on the order they were selected

    Shoeflake 0 votes 0 comments

    I need to have my labels printed in the order they were selected, rather than based on the label type. In the "Ready to Ship" page, the orders display correctly in the order they were selected from the "Order" page as I have it saved in my Label Settings", however once the labels are selected, they are batched and printed by the label type (FedEx Home prints all together, FedEx Ground, USPS and FedEx SmartPost, and so on). This is very inconvenient as I need to spend time ... [ view more | comment ]

  • Exporting Orders

    Vince Lim 0 votes 2 comments

    Hi, exporting orders should be a fairly simple feature as (Shipstation currently already has it). We use 2 different 3PL and one of them will not handle ShippingEasy, so we have to separately download orders in excel form to upload into their system. I don't understand the reasoning between allowing csv upload but not csv export. Vince [ view more | comment ]

  • Dymo Twin Turbo

    Cindy Engbert 0 votes 0 comments

    I would love to be able to use Shipping Easy with my Twin Turbo. I currently use the Dymo label 99019. Is this option going to be available any time soon? [ view more | comment ]

  • Need SKU numbers on UPS labels

    Joe 0 votes 3 comments Answered

    My company has found the most efficient way to pack our shipments is to have the SKU number printed on the label.  This has been working great for the USPS shipments we've been doing.  However, we've negotiated rates with UPS and have started using them instead. UPS offers 2 reference lines at the bottom of the label.  You currently only use one of those - for the order number.   Can you please allow us to use the second line to put SKU's on just like the USPS allows? This... [ view more | comment ]

  • Required Fields for Manual Orders

    Curtis Stevens 0 votes 1 comment

    Allow us to specify which fields are required when creating a manual order.  Such as remove first & last name requirement.  I'm shipping to a lot of businesses and may not necessarily have or want to put a name down or last name more specifically. I'm shipping to small businesses so I may only have the first name and that's sufficient. [ view more | comment ]

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