Feature Requests | Shipments


Let us know what would make your shipping easier, from order management to shipment tracking.

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  • Page Break option on packing slips/invoices

    Gary Vaterlaus 2 votes 1 comment

     I would like the option of inserting a page break when printing a packing slip. It would help with our order processing. Thank you. [ view more | comment ]

  • Add Archive Order Feature (or recast Clear Order)

    Robert Teree 0 votes 1 comment Answered

    I would love for you to convert your "Clear Order" feature into an "Archive" feature, so that those orders are never lost. The other option is to add a new action for "Archive" order. The use case is this:   I have a supplier network that drop-ship for me. I own the customer and sell to the end customer, but my supplier drop-ships to them, so I do not do the shipping for all of my orders. BUT, I use your Packing Slips to send to my supplier/drop-shipper and they include th... [ view more | comment ]

  • Pick List with Options

    Charlie Owen 0 votes 1 comment

    The pick list is a nightmare for products with options. It doesn't differentiate the options as products so it will list multiple versions of the main product with different options. example: 32 x CronusMAX PLUS, USB Hub: No, USB Power Switch Cable: No, Xbox 360 Wireless Receiver: No, Xbox 360 Wired AU Controller: No, Micro USB Cable: No, 10ft USB Extension Cable: No 12 x CronusMAX PLUS, USB Hub: Yes, USB Power Switch Cable: No, Xbox 360 Wireless Receiver: No, Xbox 360 Wir... [ view more | comment ]

  • Product options layout (X-Cart Store)

    Charlie Owen 0 votes 1 comment Answered

    Most of my products have options but the order list and subsequent forms are a mess when displaying them. It even lists options that are not selected by the customer (i.e. option = NO) Screenshot: https://gyazo.com/2a1db6073486b0829e9bc9e33055b8f9 Request: - Not to list product options that are set to NO - only those set to YES- List product options with a line break and not compacted onto one line Currently the item name is displayed like this: CronusMAX PLUS, USB Hub: Ye... [ view more | comment ]

  • Batch Amazon Prime Orders

    Chris 0 votes 3 comments Completed

    It is a MUST for our company to be able to Batch Amazon Prime Orders!! I understand that I am not able to edit an order but I have hundreds of Prime orders that go in the same box and I NEED to be able to batch them!!! It is a pain having to do each one separately when I can just do it once with all other orders.  I also need to be able to split an order. If someone orders 12 gallons of something and only 4 fit in a box, I need to be able to split it into 3 shipments, but ... [ view more | comment ]

  • SKU and qty on shipping labels

    Nidhi 0 votes 1 comment Answered

    How do I add the order skus with qty on the shipping label?   I'm hoping to use a format like SKU-qty1, SKU2-qty2   This will eliminate the need to have packaging lists and make packaging efficient.   Thanks! [ view more | comment ]

  • USPS Shipping Tubes

    Pacific Marine 1 vote 5 comments Answered

    I would like to see USPS Small and Medium shipping tubes as a package option in the drop down menu.  [ view more | comment ]

  • Store Update Exceptions (SE should Auto Retry after a few minutes)

    Nathan Harkrader 0 votes 1 comment Completed

    A little quirk in SE.  As busy owners running our businesses, we shouldn't have to go into Store Update Exceptions to see if a tracking number wasn't updated.  SE system should automatically retry 1 or 2 times over a span of 15 or 30 minutes.  This would resolve some issues we have with exceptions that could have easily been resolved if SE would have auto-retried sending the tracking details.  This seems to happen mostly with our Walmart orders. [ view more | comment ]

  • There was an error notifying your store that this order was shipped

    Bill 0 votes 1 comment Closed for comments

    We really need to get a more proactive alert when this type of error occurs, ideally an email.  I have a metric hit on one of my eBay accounts (the smallest one) for no tracking uploaded, and another for updated late when I found it and forced did a manual update.  Both eBay and Amazon consider these defects, on eBay we lose Top Rated Seller and therefor search placement if we have more than 5% of these.  I'm over 5% now on this smaller of my eBay accounts and have only ke... [ view more | comment ]

  • Packing slip label Zebra portrait 4 x6 Tall

    Luluherbal 1 vote 0 comments

    In Shipping Easy, Format available for packing slip says 4 x6 but actually it prints 6 x 4 wide. This format waste lot of paper as it takes more pages if we have more SKU order. We request for another format which is actually 4 x6 wide / Portrait 4x6 labels on Zebra to have the option to be tall instead of wide. It just needs minor template change [ view more | comment ]

  • Amazon Order Item ID Number

    David Pickard 0 votes 0 comments

    When the Amazon sales channel is connected to Shipping Easy, the Amazon orders come through with an Amazon Order Item ID Number.  A more meaning number would be the Amazon Order Number.  If the Order Item ID is important to some sellers, then the Amazon Order Number should appear somewhere on the order or replace the Order Item ID if it is not being used so selllers. [ view more | comment ]

  • Global Express Guaranteed. We need this option.

    Rachel Lessne 0 votes 2 comments

    As of now ShippingEasy does not offer the Global Express Guaranteed shipping method. The only way to ship a package using this method is to go to the post office or use USPS.com's Click n Ship tool. It would be great to have that method in ShippingEasy so we can do all of our shipping in the same place.    ShippingEasy is awesome and are so grateful our business uses it.  [ view more | comment ]

  • Store update failure notification

    Bill 1 vote 1 comment

    We really need to be notified by email if a shipment fails to update the order in the source store.  I had this happen recently and didn't notice until the next day when the order was still showing in one of my eBay stores.  I updated the information immediately but eBay still shows this as a tracking defect for being uploaded late.  This particular store does not have a high sales volume, one more such event will put us over the 95% compliance required for Top Rated Selle... [ view more | comment ]

  • Add order number to Canada (International) Labels

    Amanda 0 votes 3 comments Answered

    The order number shows on some other International labels under the invoice field, but there's no such field on Canada labels. Since order number is on all other labels, I've taken to marking my boxes with order number. Having to identify Canadian packages with something else like last name, is an unnecessary complexity. I'd like to see order number put on all labels. Thanks! [ view more | comment ]

  • How to add return label to my site for shipping Easy.

    Ujjawal 0 votes 1 comment

    I am using an woocommerce with shippingeasy.  Currently, when a customer wants to exchange or return a product, they email us and we create a Return label using our Shipping Easy software. And we purchase the postage and it automatically gets emailed to them. We want them to be able to do this on their own, from the front of the website. i need a return label on my site from where the customer directly click that and generate the return label  for the product. Is that poss... [ view more | comment ]

  • Ebay guaranteed shipping delivery

    Paul Baez 0 votes 2 comments

    Ebay just updated shipping to Guaranteed delivery how will shipping easy work with this new ebay shipping update [ view more | comment ]

  • backordered items on packing slip

    Ralph 1 vote 1 comment

    We use a combo packing slip/label. We often have customers order items that are in stock along with items that require production and take longer to ship/also backorders. Currently we split those orders to be able to ship what is in stock but have no way to indicate through shipping easy on our packing slip that there may be items in that order that will be shipped separately. I'm wondering if the packing slip portion of the combo label could include a list of backordered ... [ view more | comment ]

  • Shipping Label edit

    Abraham Kim 0 votes 1 comment

    Hello, I am trying to edit my shipping label and packing slip. Until recently, I was able to print a USPS label on the top half of the page and leave the bottom half blank and half a full page packing slip on the next page. Right now, when i create a label, I get a label on the top half of the first page, and a packing slip on the bottom half of the first page, and then a full page packing slip. I've attached screenshots to show my setup and the result. I choose the label ... [ view more | comment ]

  • Ability to edit shipping cost

    Jim Leuty 1 vote 1 comment

    I am using APC for our international shipping. Their rates are great but the rates do not interface into shippingeasy. I would like to be able to enter the rate manually so that I can run profitability reports on my shipping. Currently, any international shipment is showing 100% profit on the shipping charge.Ideally would be to edit when creating the shipment, but even if it was just editable after the fact in a form or spreadsheet, or as a selection from shipping history.... [ view more | comment ]

  • API for Tracking Returns

    John 1 vote 5 comments

    Hello ShippingEasy Team We sell home water tests on www.mytapscore.com Customers need to send us their water samples so we send them a sampling package with a scan-based pre-paid return label. However, we are unable to track the status of this auto-generated return label using your API. Can you please make this possible? It would help us a lot in communicating the status of water testing for each of our customers. Thank youJohnSimpleWater, IncBerkeley, CA   [ view more | comment ]

  • Can I generate a report showing how much I saved by using ShippingEasy?

    Joanne Faschingbauer 0 votes 1 comment Answered

    Can I generate a report to show how much I saved by using ShippingEasy versas shipping through USPS directly? ShippingEasy tells me per transaction how much I saved, but I would like to generate a monthly report. Is that possible? I don't see an option for that when generating a report. [ view more | comment ]

  • Edit Ship To Address when creating Return Label

    Julie 0 votes 1 comment

    There are instances where we need one store to ship a package to another store to fix an error. And we would prefer not to have the package come all the way back to us and then have to send it out again. But the Ship To address always defaults to our shop address and cannot be edited in the Ready To Ship page. Instead of having to go through Settings>Account Settings>Store Address>+Add New>Save - and then go back and delete this address when the return label is done. It wo... [ view more | comment ]

  • Add Option to show SUBTOTAL on packing slips

    Marissa 1 vote 4 comments Closed for comments

    Was informed there is no value assigned to be able to add SUBTOTAL to the packing slips! Please add this feature :) [ view more | comment ]

  • combine Order and Shipment tab into one place

    Shandi 0 votes 1 comment

    Is that anyway I can process the shipping label in the order page without going anywhere and no need to click on the order tab then go to shipment tab to process? if I can input everything into to one page and ship. it will save lots of time.  Thank you.  [ view more | comment ]

  • Account/user activities

    Shandi 0 votes 1 comment

    I'm wondering is that any way we can see the user activities or able to search who processed the shipment.  We have 3 users and 3 printers and 3 pickup area. it would be nice if we can see who ship the package and we can find the package if anything goes wrong.  Thanks.  [ view more | comment ]

  • Increase combined length of address/company fields

    Cobweb Corner 0 votes 1 comment Answered

    I have had a LOT of international orders that don't fit within the length limits for addresses. I have to remove what could be important pieces of text and hope it arrives OK. My label has a LOT of room - and I never had this issue with other shipping programs.  [ view more | comment ]


    Aubury, Betsy Boo's Boutique 0 votes 1 comment Answered

    Would love to be able to add our logo to the shipping label.  Please add this feature, and soon! [ view more | comment ]

  • Label

    Callie Rappleye 0 votes 0 comments

    I selected print label and it didn't print. The label is now missing and cannot be printed. I have paid for this label and need to print it. What can I do? [ view more | comment ]

  • Automatically Advance Ship Date After - for UPS

    Mathias 0 votes 5 comments

    This feature works fine when processing a shipment manually from the dashboard.  However, it does not appear to be working for Instalabels (Purchase and print label (InstantLabel)).  For example, the shipping date is automatically advanced one day for orders manually processed.  Using shipping rules and using the Purchase and print label (InstantLabel) function, it does not use the advance ship date for UPS labels.  I have spoken to Jacen today and he agreed with my observ... [ view more | comment ]

  • Print a Postage Free Label

    Steve Mayfield 1 vote 2 comments

    There are times when an order in the Queue needs a label printed without postage: 1)   Customer to pick up in store 2)   Item is an envelope that will get a stamp affixed 3)   Package will be delivered by a local courier   Shipping Easy should have an option to print a Label without Postage.  This gives us: 1)   A Printed Label with the address verified 2)   A history of the package in Shipping Easy (Instead of 'Cleared') 3)   Updates our websites to 'Shipped' (granted, wi... [ view more | comment ]

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