Feature Requests | Shipping


Let us know what would make your SHIPPING easier, from order management to shipment tracking.

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  • Edit Tracking Number

    David Pickard 0 votes 3 comments

    Under Shipment History, you are not able to edit the tracking number.  Often, especially for those who have Amazon orders that are drop-shipped , a temporary number or "to follow" is put in the tracking number field so that you aren't penalized by Amazon for a late shipment.  It would be great if you were able to update or edit the tracking information which would then in turn update Amazon.  Otherwise, this is a more time consuming process to find the order on A... [ view more | comment ]

  • Show all shipping rates on 1 page

    Nidhi 1 vote 1 comment

    Could you show all rates on one page - priority, first class, parcel select, media, etc? This would help me decide which option to pick very quickly. [ view more | comment ]

  • Dymo 450 turbo

    Jessica Seidel Kahan 0 votes 1 comment

    Would love the capability to print with my Dymo 450 turbo. [ view more | comment ]

  • Show Active Listings !!

    David Anderson 0 votes 1 comment

    It would be SOOO helpful to see what marketplaces and stores my products are listed on. Filtering by "listed on" and "not listed on" would be awesome. Or icons showing which stores/marketplaces have listings for products.Sometimes you have SKU mistypes or you forget to post products in certain places. There are times when I will add to Amazon, Shopify, Ebay and want to add to Etsy later but forget. And then you want to remember what product was missing ... [ view more | comment ]

  • Allow Order Tag / Product Tag to Packing Slip

    Scott Goble 0 votes 1 comment

    Simple and easy, I'd like to be have rules capable of applying order tags, item tags or customer tags to this packing slip. Warehouses that automagically print labels for a label-sticker in the morning, would benefit greatly from this [ view more | comment ]

  • Concatenate (Add) Two Variables And convert to Barcode

    Spencer 0 votes 1 comment

    Hi, is it possible to concatenate two variables and then convert all of that to a barcode? For example, {{shipment.order_number | barcode: 'code128'}} will add the order number as a barcode on my packing slip. But I want to be able to add or prepend a letter or other text before the order number, and then have all of that be converted to one barcode. For example, this is how I imagine it somehow working: {{shipment.order_number + 'TestString '| barcode: 'code128'}} If the ... [ view more | comment ]

  • Automatically change customer name to ALL CAPS for Packing Lists

    Joe Thompson 0 votes 1 comment

    When a customer enters their name as "tom smith" on an order, it shows up as "tom smith" on the packing list. Is there a way to automatically change this to Tom Smith or TOM SMITH? If not, can you add this feature . . . it would save a lot of time. Thx [ view more | comment ]

  • Print box size on labels

    Debra 1 vote 1 comment

    I would like to see the box size printed on the labels, I don't care which label, packing slip actual postage label. It will help when packing the orders to know the box size and not have to go from memory. Fed Ex labels have it on them but usps, ups do not [ view more | comment ]

  • Add items to actions dropdown menu

    David Samani 0 votes 4 comments

    > Add "print packing list" to the actions dropdown menu on the Orders page, it's a pain to be going through my orders and have to wait until I'm done checking orders to go back and check orders again to print the packing list   > Add "add/edit tags" to the actions dropdown menu on the Orders page, I use tags for keeping track of the status of dropshipping orders, and I typically work on them individually.  [ view more | comment ]

  • Pre-filled Customs Form by Product

    Sergio 1 vote 2 comments

    We use shopify to sell , SE to ship. On our products list we sell bundles that are sold as a single item in shopify but in reality contains multiple products inside.It would be awesome that your company can enable that the customs forms are filled with the information from the product page. For example if you have a bundle with 8 product on it that information gets translated to the International Customs Form. Or even if you have 1 product that the info gets translated man... [ view more | comment ]

  • Warehouse/Bin on Picking List for Bundles

    Heidi Barnard 0 votes 1 comment

    I see that Bundle contents are now printable on pick lists, but for those of us that don't pre-bundle (the bundle contents are gathered @ shipping), the Warehouse Location is needed for each item in the bundle.  They need to be listed similar to any other "Product" - sort of a Sub-Product list.  Can this be done?  Please! [ view more | comment ]

  • Etsy gift and gift message support

    Jeff Wong 1 vote 7 comments Completed

    Etsy marketplace provides a field for customers to mark package as gift and add a gift message.  This information doesn't get imported into shippingeasy. Could there be a place on the invoice to print this information out?   Thank you. [ view more | comment ]

  • Automatically retry labels that fail due to auto-purchase

    James 0 votes 0 comments

    Very often we encounter multiple labels failing with the following error: Cannot complete label print request because postage Auto-Purchase is in progress. Please try printing again in a few moments. Sometimes this is 25+ labels that have to be retried manually one at a time. I would like for ShippingEasy to retry these labels automatically after the auto-purchase is successful. If that is not possible, another solution would be some way to retry all failed labels en-masse... [ view more | comment ]

  • Don't return Tracking number if there isn't one

    Cobweb Corner 0 votes 1 comment

    I ship a LOT of first class large flat packages to customers. These do not qualify for tracking. But ShippingEasy still returns a "tracking" number to my 3DCart program. I believe it returns the label receipt. This is very confusing to my customers. When they go to their account and see their order history there is a "tracking number" there but when they click on it they are told it's an invalid tracking number. Which it is. When shipping USPS First cla... [ view more | comment ]

  • On Hold / Future Shipment

    David Addison 0 votes 4 comments

    Ship Station has several features that I think would be helpful. 1. Placing an item on hold - e.g. an order with a bad shipping address and where we've contacted the customer and we are waiting for a corrected address. 2.  I have a customer who schedules shipments - e.g. he wants to send the order on a certain date. How does SE deal with these issues.  In fairness, I think that SE has much more utility than Ship Station.  I was not impressed with their offering.  The only ... [ view more | comment ]

  • Removing Shading on Pick List

    Jacki Frost 0 votes 1 comment

    Hi there!  Our team at FLOAT Apparel would love to be able to print a Pick List without the shading on every other line. This wastes a ton of ink. We're certain other companies would appreciate being to edit this as well. Thanks for your time!   [ view more | comment ]

  • Vendor variable

    Webdev 0 votes 1 comment

    It seems odd to me that Shipping Easy doesn't have the capabilities to use the "vendor" variable when creating a shipping label. We have 5 different vendors and would like to sort our packing slips by vendor because that is how our warehouse if organized. Picking and choosing what liquid variables you want to feature in your app isn't a good way to build an app. You were so close! Paying $99/month for this app kinda hurts. PLEASE add this variable to your app!!! ... [ view more | comment ]

  • Capture a batch reference (SKU) that maps to DHL EDI Billing

    Stephen Paquette 0 votes 0 comments

    I need a field I can add a sku to during batch importing that will carry through to the DHL Ecommerce EDI billing I receive. [ view more | comment ]

  • Resync order contents after orders have changed so all items will be marked shipped

    Shawn Collin 0 votes 1 comment

    Just wanted to offer you a feature Idea. When a order comes into shipping easy, then after a customer adds items to there order after shipping easy receives the order shipping easy doesn't resync to bigcommerce to update order contents. So if i ship from shipping easy through the order # it will show partially shipped in bigcommerce and i will have to manually change what shipped in bigcommerce. I would like to see a manual resync option for orders i know have changed. or ... [ view more | comment ]

  • Flag for Shopify "Potential Fraud" to prevent shipping until it has been investigated

    Ashton Smith 2 votes 4 comments

    Using the Shopify fraud detection API call: GET /admin/orders/#{id}/risks/#{id}.json Creating a flag similar to the ShippingEasy "USPS Unable to verify address" triangle warning in ShippingEasy to prevent the shipping department from immediately processing an order and shipping on fraudulent sales.  We have had two recent issues where fraud was potentially present via an alert notification from Shopify, but the shipping department didn't have an indication to hol... [ view more | comment ]

  • Page Break option on packing slips/invoices

    Gary Vaterlaus 2 votes 1 comment

     I would like the option of inserting a page break when printing a packing slip. It would help with our order processing. Thank you. [ view more | comment ]

  • Add Archive Order Feature (or recast Clear Order)

    Robert Teree 0 votes 1 comment Answered

    I would love for you to convert your "Clear Order" feature into an "Archive" feature, so that those orders are never lost. The other option is to add a new action for "Archive" order. The use case is this:   I have a supplier network that drop-ship for me. I own the customer and sell to the end customer, but my supplier drop-ships to them, so I do not do the shipping for all of my orders. BUT, I use your Packing Slips to send to my supplier/dr... [ view more | comment ]

  • Pick List with Options

    Charlie Owen 0 votes 1 comment

    The pick list is a nightmare for products with options. It doesn't differentiate the options as products so it will list multiple versions of the main product with different options. example: 32 x CronusMAX PLUS, USB Hub: No, USB Power Switch Cable: No, Xbox 360 Wireless Receiver: No, Xbox 360 Wired AU Controller: No, Micro USB Cable: No, 10ft USB Extension Cable: No 12 x CronusMAX PLUS, USB Hub: Yes, USB Power Switch Cable: No, Xbox 360 Wireless Receiver: No, Xbox 360 Wir... [ view more | comment ]

  • Product options layout (X-Cart Store)

    Charlie Owen 0 votes 1 comment Answered

    Most of my products have options but the order list and subsequent forms are a mess when displaying them. It even lists options that are not selected by the customer (i.e. option = NO) Screenshot: https://gyazo.com/2a1db6073486b0829e9bc9e33055b8f9 Request: - Not to list product options that are set to NO - only those set to YES- List product options with a line break and not compacted onto one line Currently the item name is displayed like this: CronusMAX PLUS, USB Hub: Ye... [ view more | comment ]

  • Batch Amazon Prime Orders

    Chris 0 votes 2 comments

    It is a MUST for our company to be able to Batch Amazon Prime Orders!! I understand that I am not able to edit an order but I have hundreds of Prime orders that go in the same box and I NEED to be able to batch them!!! It is a pain having to do each one separately when I can just do it once with all other orders.  I also need to be able to split an order. If someone orders 12 gallons of something and only 4 fit in a box, I need to be able to split it into 3 shipments, but ... [ view more | comment ]

  • SKU and qty on shipping labels

    Nidhi 0 votes 1 comment Answered

    How do I add the order skus with qty on the shipping label?   I'm hoping to use a format like SKU-qty1, SKU2-qty2   This will eliminate the need to have packaging lists and make packaging efficient.   Thanks! [ view more | comment ]

  • USPS Shipping Tubes

    Pacific Marine 1 vote 5 comments Answered

    I would like to see USPS Small and Medium shipping tubes as a package option in the drop down menu.  [ view more | comment ]

  • Store Update Exceptions (SE should Auto Retry after a few minutes)

    Nathan Harkrader 0 votes 1 comment Completed

    A little quirk in SE.  As busy owners running our businesses, we shouldn't have to go into Store Update Exceptions to see if a tracking number wasn't updated.  SE system should automatically retry 1 or 2 times over a span of 15 or 30 minutes.  This would resolve some issues we have with exceptions that could have easily been resolved if SE would have auto-retried sending the tracking details.  This seems to happen mostly with our Walmart orders. [ view more | comment ]

  • There was an error notifying your store that this order was shipped

    Bill 0 votes 1 comment Closed for comments

    We really need to get a more proactive alert when this type of error occurs, ideally an email.  I have a metric hit on one of my eBay accounts (the smallest one) for no tracking uploaded, and another for updated late when I found it and forced did a manual update.  Both eBay and Amazon consider these defects, on eBay we lose Top Rated Seller and therefor search placement if we have more than 5% of these.  I'm over 5% now on this smaller of my eBay accounts and have only ke... [ view more | comment ]

  • Packing slip label Zebra portrait 4 x6 Tall

    Luluherbal 1 vote 0 comments

    In Shipping Easy, Format available for packing slip says 4 x6 but actually it prints 6 x 4 wide. This format waste lot of paper as it takes more pages if we have more SKU order. We request for another format which is actually 4 x6 wide / Portrait 4x6 labels on Zebra to have the option to be tall instead of wide. It just needs minor template change [ view more | comment ]

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