Feature Requests | Shipping

Is there any way to edit or remove the canned text? We need to be able to change the standard text because it is not exactly what we want to say. There's more that we need to add to that. Presently, you can add additional text above the canned text, but that is not really a solution. It looks bad. And there's no way to format it? Thanks   [ view more | comment ]

Hi, We'd like to be able to modify some of the details when you use the ship another feature.  As it is right now, if we use the "ship again" feature to create a label the email that the customer gets indicates that we are shipping the same item that they bought the first time.  But usually, it is an exchange for a different item.  We then get a call or email asking why we are shipping them the same thing they just returned. Thanks [ view more | comment ]

We’ve heard the feedback loud and clear both on the phones and in our customer surveys; *it’s time to dust off the packing slips… *and we’re doing it THIS MONTH. We thought the best way to make sure we get them right is to provide you with a design of what we were looking to move towards. Then, it’s up to you to comment, question and request any changes or additions! Some particular questions we have: Inclusions – are there details that we have missed? Or any included th... [ view more | comment ]

We have completed this feature!  Find our supporting Knowledge Base articles here: Setting up your pick lists: Step by step guide Printing Pick Lists: Step by Step Guide [ view more | comment ]