Feature Requests | Shipments

More and more of our customers want not only the order number to be referenced on the shipping label but the purchase order number as well. We use Volusion and it would be nice if both the order number and purchase order number (if applicable) would be noticeably present on the shipping label. Thank you for your consideration. [ view more | comment ]

Smaller shippers often do not have regularly scheduled package pick-up service with UPS.  As such, having the option to schedule pick-up from the ShippingEasy interface saves the extra step of calling or visiting UPS.com. If you would find this additional feature useful, please leave a comment below or "Like" it. [ view more | comment ]

I’ve been having some trouble with labels cutting off on the edges, especially international labels. I could fix this by adding a margin to my printer setup but it shrinks the entire label. I was wondering if you’d consider removing the thin square border around the entire label. If you look at the output of something like Stamps.com, there is no border which allows the label to actually be a little larger because you’re not worried about the border fitting on the page. I... [ view more | comment ]

We understand that there are many instances an order and/or address will change after the information has already been pulled into ShippingEasy.  While we recommend using order notes to track these edits, we keep hearing feedback that you would prefer to see this information updated real-time to ShippingEasy.  We get it!  After all, this would make shipping easier, which is a common goal for us all. Our development team is focused on building the features that you need mos... [ view more | comment ]

Add Manual Orders button to top Navigation, parse and paste pop up not needed each time you print, too many clicks to send to print: When processing manual orders it would be faster to have the link at the top next to Orders in the Green Section rather than click on Orders, then Manual Orders each time I want to get back into it, it is an extra step to click on it each time rather than a direct link, I use Volusion to parse and paste the shipping address and a few seconds ... [ view more | comment ]

Do you find that sometimes you need to keep an eye on certain shipments?  If so, let us know!  [ view more | comment ]

We understand that when printing multiple labels per sheet, not all the labels are used every time - especially when you have an odd number of labels to print.  More over, it can be frustrating to find the best way to maximize your resources.  Please let us know if you find yourself in this predicament.  The more comments and "likes" this Idea receives, the greater priority it will receive. [ view more | comment ]

Please change this every time I have to use an 8.5 x 5.5 label for USPS International Labels- I have to go back in and reprint a packing slip as it doesn't populate. This happens every time I have to send more than 5 items internationally. Can we get an option where you can print an international label and packing slip printed under one regardless of how many items are on the order. When you have multiple international orders in this way it is really takes too much time. [ view more | comment ]

We frequently come across requests for various label sizes and formats.  At this time, we offer the most widely used formats; however we would love to know what format options you would like to see added.  Let us know the dimensions and even the printer or label paper that you use.  The more we see any particular format requested, the greater priority we will give its development. [ view more | comment ]

We understand that there is a need for more format options for packing slips.  Please let us know what options _you _need.  [ view more | comment ]

When you run reports it would be really useful if we could run a report by an order number time frame so you would have order number 3800 - 3894 and that would include everything in that was shipped between those numbers in addition to running them by date [ view more | comment ]

We sell paint in aerosol cans which are packaged in boxes up to 12 each. So if a customer orders 30 cans this would show up as a single line item but with a qty of 30. We need to break this up into 3 boxes with 12 in 2 of the boxes and 6 in a third box, each with their own labels. At times we don't have the full qty in stock and ship what we have with the balance on back order. Once again splitting each line item up would make this easy     [ view more | comment ]

We use zebra thermal printers... and with UPS worldship they print instantly... with your "Quick! Print it" its very problematic... I assume its java based and relies on you to stay on the page you are on, and takes about 15-20 seconds to print the label (or if you click something or change the page, it wont print at all)... its actually faster to click send to print, then goto print queue then print it... so this needs to be sped up greatly.  Why do you rely on java to sa... [ view more | comment ]

To totally streamline the order creation and speed, the system needs to autofill in the choice of carrier & carrier service - both of which the shopping cart software has already transmitted... and 99% of the time you be shipping the method the customer chose.  If this is done, all we need to do is choose the box size and hit print - now that's 'shipping easy'... [ view more | comment ]

Is there any way to edit or remove the canned text? We need to be able to change the standard text because it is not exactly what we want to say. There's more that we need to add to that. Presently, you can add additional text above the canned text, but that is not really a solution. It looks bad. And there's no way to format it? Thanks   [ view more | comment ]

Hi, We'd like to be able to modify some of the details when you use the ship another feature.  As it is right now, if we use the "ship again" feature to create a label the email that the customer gets indicates that we are shipping the same item that they bought the first time.  But usually, it is an exchange for a different item.  We then get a call or email asking why we are shipping them the same thing they just returned. Thanks [ view more | comment ]

We’ve heard the feedback loud and clear both on the phones and in our customer surveys; *it’s time to dust off the packing slips… *and we’re doing it THIS MONTH. We thought the best way to make sure we get them right is to provide you with a design of what we were looking to move towards. Then, it’s up to you to comment, question and request any changes or additions! Some particular questions we have: Inclusions – are there details that we have missed? Or any included th... [ view more | comment ]

We have completed this feature!  Find our supporting Knowledge Base articles here: Setting up your pick lists: Step by step guide Printing Pick Lists: Step by Step Guide [ view more | comment ]