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Ability to directly email customer from ShippingEasy
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Simplify exporting Shipping Reports
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Put *Saved Packaging* to be put at the top of the packaging drop-down on RTS
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Export orders from orders page
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Customizable pick list- Allow you to pick what items go onto a pick list
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Be able to edit multiple duplicate labels at once.
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Greater control over shipping confirmation emails
Customize the time that shipping confirmation emails are sent out and ability to send an EOD/ combined shipping confirmation email if a customer ordered multiple orders
Paste and Parse International Orders
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Alert when text may not fit into an international label
For international shipments, the text will sometimes cut off if it's too long.
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"Clear All" button on "Quick Ship" page
When entering the addresses on the manual entry page I would like to see a "Clear All" button that will clear the fields that have been entered instead of having to close and reopen the page.
Print Label + Packing Slip to Different Printers (at the same time)
It is possible to automatically print the shipping label and the packing slip to different printers when the shipment is created?
My setup is as follows: shipping labels print to my thermal printer, packing slips print to my color laser printer, both using ConnectEasy. When I create a shipping label, it is automatically sent to my thermal printer. However, the packing slip is not, so I have to go to Shipment History, pick the order, click on "Packing Slip", and then it is...
Consolidate billing for Shipsurance
Today, there was a charge to my on-file credit card for $1.50-something for insurance. I don't like itty-bitty charges like that, and neither do our accounts payable people. Can these charges be aggregated into one monthly invoice? Even better would be prepaying these, like we do for Endicia shipping fees.
FedEx PO Box Warning
For Fedex shipments with PO Box recipient addresses, can Shipping Easy please provide a warning or error message, prompting the user to update the shipping address?
Include eBay user ID with order information - make it searchable
A lot of the time we run into not being able to find the matching customer in ebay because their registered shipping address that is imported to shipping easy does not match their billing or account info (mainly the name).
We like to pull from the ebay pull list thanks to the pictures of our products and other reasons.
We have three shippers all shipping at the same time so we have to search the customer for every order. If we could just search their user ID this would mak...
Allow the purchase of third party Insurance
For USPS packages, in the "Insurance Options" section when specifying shipment details, there doesn't appear to be an option to select USPS Insurance, only Shipsurance insurance. Is there anyway to select USPS insurance instead of Shipsurance? If not, can this be a feature that will be added in the future?
I have used Shipsurance in the past and have found them to be an absolutely terrible 3rd party insurance provider and would prefer not to do business with them. If I ne...
Option to bill 3rd party for taxes/duties/tarriffs
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Edit Manual Orders After Creation
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
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Assign manual order numbers
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Create return labels easier for orders not imported into ShippingEasy
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When an item is canceled from an order, flag the order (Amazon)
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Send shipping email confirmation for dropship orders/manually entered tracking
Right now emails are not being sent to customers when we manually mark an order as shipped. For example, an order that is dropshipped we would add the tracking in when we receive it. We have ShippingEasy setup to send email confirmations to customers when their order ships, which it does for all except these orders. Doesn't make much sense! Have the email confirmations sent out for all orders, no matter if the label was created in ShippingEasy or if the tracking was manual...
View all detailed order information and ship from same screen
Current ShippingEasy only offers the ability to ship from the "Orders" tab using Quick Ship with saved selections, or by moving the orders with "Create Shipments" to the Ready to Ship workflow. Additionally, not a lot of order information is provided on the Orders tab, and even less information in the Ready to Ship workflow.
It would be great to just click on an order in the Orders tab and have it pull up with all order details, product pictures,and the ability to ship f...
Notifications of possible orders to combine
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
We'd like to see the ability to be prompted or notified when there are orders going to the same person/address that can possibly be combined. This is already a feature in ShipStation and is pretty helpful in combining multiple orders going to the same person, which saves money in shipping costs.It also saves us time from having to manually sort by name to catch orders that need to be combined.
Ability to change order number for shipping confirmation emails
We use a third party solution (Stitch Labs) for our marketplace order management. Currently the Stitch Labs order number is passed to ShippingEasy, which is fine for processing and shipping orders. However, when the customer receives the shipping confirmation through ShippingEasy, the order number is the order number assigned through Stitch Labs rather than their marketplace order number.
In Stitch Labs the marketplace order number is in the "Reference #" field. It would...
2-per-page Packing Slip option for 8.5 x 11 format
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Flag/Notification when an order does not have a last name
Additional to this, the ability to edit names from the Orders page.
Pre-print return labels with original labels
Some of our customers would like to see us allow printing of return labels to be printed at the same time as the original label.
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Offer 2 label options for international labels
We have heard a few requests to have multiple label formats for labels based on their shipping method or service. For example: Offer Priority Mail International to be printed on a thermal printer and First Class International to be printed on a laser printer.
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Allow the ability to choose the statuses that come in
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Print 4x6 packing slips *before* shipping
I would like to print 4x6 packing slips before shipping so I can use them when picking and packing orders. Is this possible?