Feature Requests | Shipments


Let us know what would make your shipping easier, from order management to shipment tracking.

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  • Pay and print all button on ready to ship page

    Jeremiah 0 votes 2 comments

    It would be nice to be able to get all the packages ready that are not in batches and then be able to process them all with the click of one button like when processing a batch. Right now you must click down through each order and pay and print one at a time. [ view more | comment ]

  • FedEx Default Customs to Recipient

    Terri 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hi all. ADD the feature to allow Customs to default to Recipient with any and all carriers (FedEx most important to us). Most Companies will not pay for customs. Most customers are aware of their customs when ordering online. Our products are hard to find in small quantities and therefore we ship a lot Internationally. This feature would be the greatest help to us which includes costs, convenience... [ view more | comment ]

  • Import Unique ID from Sears

    Robert Che 0 votes 1 comment

    I would like to import the Unique ID from Sears as this contains my detailed product options such as size. [ view more | comment ]

  • Reduce Character Length/Limit

    Nitivel Molohs 0 votes 1 comment

    Have you been getting a lot of packages returned? In the last 12 months over 150 packages have been returned to me! Well, guess what? I FINALLY figured out why.... You are not going to believe this.... Every shippingeasy customer is at risk of the same issue. The character limit is currently 47. However, that doesn't mean that all 47 characters actually fit on the printed shipping label. Chances are that the apartment number is the last bit of information on the address l... [ view more | comment ]

  • Open orders reports

    Joel Nelson 0 votes 3 comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. Build the option to download to a csv file all open orders so I can understand by SKU what my backlog is. [ view more | comment ]

  • packing slips

    Philippe Kahn 0 votes 3 comments

    Can you have the packing slips print out so they make more efficient use of paper? One sheet per packing slip is excessive. [ view more | comment ]

  • Email Confirmation for NEW & REPEAT ORDERS and SUBSCRIPTIONS

    Shurky Jurky 0 votes 1 comment

    Create ability to select custom message from email template to differentiate between NEW customer and REPEAT customer. So each gets a unique email message. This personalizes the experiences for repeat customers. You can add in a more than one email template for those who have a SUBSCRIPTION. [ view more | comment ]

  • Split Quantity of 1? I need multiple boxes!

    Van Thurston 0 votes 1 comment

    Ecwid Store; I sell widgets. I also sell a "dealer kit" of 6 widgets to sell my wholesale dealers. When ShippingEasy brings the sale of a dealer kit in it shows "1" item. The problem is that 1 item has 6 widgets in it and I have to use 2 boxes to deliver. Can't split a quantity of 1. Can it be done? How!? [ view more | comment ]

  • Variable Packing Slip Logo - changing packing slip logo based on what item is purchased

    Ed 0 votes 1 comment

    Can you please allow, either manually selected or auto detected for the packing slip logo graphic to be changed? For instance on amazon, my account is general and i sell many different products and product lines. If "product a" is being shipped, please display the package-slip-logo for brand-a that product a is asscociated with. [ view more | comment ]

  • UPS/FedEx - Allow multiple scale readings for Multi-package

    Dave Kimmett 0 votes 2 comments

    We have one hiccup with our Mettler-Toledo PS-60 scale on ShippingEasy. It works fine on the first package of multi-package shipment, but if the shipment requires us to enter more packages, the small added-package window does not display the weight of a second package--it retains the weight of the original package, which is inconvenient. To wit, weighing the parcel, entering dimensions, etc. On a UPS shipment, we have the ability to Add A Package (or more than one) by hit... [ view more | comment ]

  • Change ship to address on Orders Screen

    Shannon Wallace 0 votes 1 comment Completed

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I take pre-orders and have orders waiting up to a few months on my orders screen, how can I change the ship to address from this screen when a customer has a change of address, instead of faking a shipment, going to ready to ship, editing the ship to there, and cancelling the shipment? Also in conjunction with this is there a way to cross check the "orders from my Shopify when I log in to easy shi... [ view more | comment ]

  • Pre-shipment packing-slip/pick-list report

    ShippingEasy 1 vote 0 comments

    Ability to pull a report prior to shipment of all orders [ view more | comment ]

  • Allow Orders to be sorted by country or continent.

    zvincler 1 vote 5 comments Completed

    My office only ships to North and South America, but since our store is worldwide I see all of the worldwide orders and have no way of separating South American countries from European or Asian and have to manually look through hundreds of orders one by one to find what I'm looking for. [ view more | comment ]

  • Doctab Label Support

    LB Purchasing LLC 1 vote 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see: DocTabs Rubber Stamps Is it possible to incorporate a label layout for 4x6 labels that have a 2 inch doc tab on the bottom, where the item description can be printed on the doc tab for each order? ( Example of label: UPS Label 0177400801) I know through the regular Endicia/Dazzle software the item description can be added to the doctab using the "Rubber Stamp" feature. Thank you! [ view more | comment ]

  • Leave us the choice to let the tracking number appear no matter which carrier or destination

    Maire Hina Bavarday 0 votes 1 comment

    Even if the tracking number doesn't work all the way to the destination, let the choice to the shipper to let it appear in the email notification. It is very important to some customers who, at least, want to see their packages leaving our facility as proof that we send it to them. I have to enter it manually to my customers now and it is TIME CONSUMING and could be a good reason to look for another software that will allow me do so. [ view more | comment ]

  • Missing Shipping Variables [Sales Tax & Seller discounts (-) or charges (+)]

    Matt 3 votes 13 comments Completed

    Hi, I'm trying to replicate all of the information on eBay's default packing slip for my client. Please add the following variables otherwise it's impossible to go from subtotal of items to the true total. Sales Tax N/A Seller discounts (-) or charges (+): $0.00 Thanks, Matt Cannon Cannon Technology Partners Client: www.TireGeek.com [ view more | comment ]

  • Auto-populate Fedex Phone Number

    Sara 0 votes 3 comments Completed

    I am unable to acquire my customer's phone numbers through the retail platform I use. Every time I ship a package via Fedex (which is often) I have to manually edit and type in my own phone number. There should be a feature where I can auto-populate the phone number field with my own contact info since their phone numbers are not applicable or available. [ view more | comment ]

  • 4x6 half sheet w/ packing slip option is missing from International Label Output Format

    Ilya Zhuganov 1 vote 8 comments

    We print labels on the top half of the page and the packing slip on the lower half of the page via 4x6 Half Sheet w/ Packing Slip option available for Domestic Shipments. However, for some unknown reason, this option is missing from International Shipments section. USPS International Shipping labels (including APO shipments) fit just fine on half sheet, so it would be nice to print the label on upper half and the packing slip on lower half. However, due to the fact this op... [ view more | comment ]

  • Pick List is not available from Ready To Print page

    Ilya Zhuganov 0 votes 2 comments Completed

    Unfortunately, there's no way to print a Pick List from Ready to Print page. Right now it is only available from the Orders page which is a bit premature in my opinion. Orders list is not the finalized list if you will. Once orders are moved to Ready to Ship page, there maybe address issues etc, so some orders maybe put on hold and returned back to Orders page. As such, the Pick List becomes incorrect and will not match to what will be printed with the labels. Redoing the ... [ view more | comment ]

  • Sku needs to be on all pages

    Ryan D 0 votes 3 comments

    Small problem. I like how they have SKU on the orders page. Makes life really nice cuz I sell T-Shirts in many different sizes. But there is no SKU on the Ready for Payment, Ready for Print page. I really need this option. It would make printing the labels so much easier and faster. Selling multiple sizes of the same item is not easy on the website as of now. I can batch all the mediums and print the labels all at once that helps a lot. But if I get a lot of random orders ... [ view more | comment ]

  • Invoices by sku number

    Tracey Brown 0 votes 2 comments Completed

    Please, please, please have the invoices, (whether on the printed shipping combo label or packing slip) sort them by sku number. Makes life SO much better for someone who has 300+ skus. When they aren't in order, it causes a much slower order filling time. [ view more | comment ]

  • On the order page, could we get an update weight button under edit weight in the drop down?

    Jared 0 votes 3 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. So while using the usb scale It would be nice for shipping my first class packages (which we have a lot of) if I could just have click a update / refresh weight button like you have in the ready to ship screen in the drop down selections to the right of each row on the orders screen. This would update the weight of the order on that row for me so all I have to do is click my quick ship option and ... [ view more | comment ]

  • Use Store info/logo for test emails and labels

    Matt 0 votes 4 comments

    Hi, It would be great if the test emails and labels used the actual store information and design elements. [ view more | comment ]

  • Custom Categories Export

    Adam Henderson 0 votes 4 comments

    I would like to be able to take the fields that I have created under Categories which have the colored tabs and be able to export that data in a custom export under Snapshot. So, for instance, I have a blue tab I created called Shipment #2 and I would like to be able to go to Snapshot and create a custom export that only pulls orders from the blue tab/Shipment #2 category. That way I can open this data and only this data in Excel and manipulate it to map to my Wasp labeler... [ view more | comment ]

  • New Rule Option To Allow Country Grouping

    Devan French 0 votes 1 comment

    We ship a lot of order per week and one issue we run into is problems with international shipments through USPS. One of shipping eases partners, Globgistics, has reached out to us with a lower rate and more reliable service. However the issue arises that there are two international options based on receiving country.(track-able vs nontrack-able) As of now I can not create a rule to automatically group based on receiving country. Therefor I'm left having to individually c... [ view more | comment ]

  • Allow different size paper options for Packing Slips

    Steve Mayfield 0 votes 1 comment

    We would like to use a roll printer to print packing slips.. (Faster & Cheaper). Currently the Packing Slip templates only allow for 8.5x11 and 4x6, and if you choose 4x6 only landscape mode. The 4x6 size would work as it would scale it down to the 3.25" wide paper, but it would need to print in Portrait mode. [ view more | comment ]

  • Ability to directly email customer from ShippingEasy

    ShippingEasy 1 vote 2 comments

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Simplify exporting Shipping Reports

    ShippingEasy 1 vote 1 comment Completed

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

  • Put *Saved Packaging* to be put at the top of the packaging drop-down on RTS

    ShippingEasy 1 vote 0 comments

    If you would like to see this feature, please "follow", "vote", and comment [ view more | comment ]

  • Export orders from orders page

    ShippingEasy 1 vote 8 comments

    If you would like to see this feature, please "follow", "vote", and comment! [ view more | comment ]

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