Feature Requests | Shipments

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Let us know what would make your shipping easier, from order management to shipment tracking.

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  • Allow for different carriers to have different printing options.

    FlashRouters 0 votes 1 comment

    We print our USPS International Customs Forms on labels but our FedEx forms on A4 letter paper, so this requires us to change printer settings every time we switch between Postal Carriers which can be quite tedious. Please add a function that allows us to set up printers on a per carrier basis. [ view more | comment ]

  • Please increase functionality of "Print Now" button on "Ready to Ship" page.

    FlashRouters 0 votes 1 comment

    I'd like for Shipping Easy to print out an order's Packing Slip, Label, and Customs Forms(if needed) simultaneously by just clicking the "Print Now" button. Ultimately what I'm asking for is the ability to assign what the "Print Now" button would actually print. This would greatly streamline the shipping process. The way it works now requires us to use the "Print Later" function, where we then have to select the documents we want printed from the "Print Selected" drop-... [ view more | comment ]

  • Add more columns to the new Unshipped Orders Report Excel file

    Victor Kao 0 votes 1 comment

    First of all, thank you for adding this new unshipped order report; nevertheless, we would like you to enhance the report and add more columns to this report. Ideally, we would like you to enhance 1) add each line item /SKU under every single order, to add columns for 2) category assigned by users, 3) Customer comments, 4) Shipping paid, and 5) ship zone. Thanks so much for your attention and help. [ view more | comment ]

  • A generic Shipping rate calculator

    Steve Mayfield 3 votes 14 comments Completed

    Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you enter dimensions, weight, from zip, to zip, and you would get back quotes for both Priority, Fedex, and UPS based on what shipping easy would price them off. The current system requires you to have a valid street address, phone numbers, etc. and create a shipment before allowing shipping quotes. We don't want our cash... [ view more | comment ]

  • Exception Report for Delivery Status

    Laura Scotford 1 vote 5 comments

    I would like to see a report (or a Notification of Delivery Exception list) generated by Shipping Easy that would list any shipments that are 2 days past their delivery date estimate. We ship nearly 1000 packages a month and it is too hard to scroll down pages of shipments looking for the packages that are in trouble (i.e. lost by USPS). Also, some are Priority Mail and some are Parcel Post, but that is not shown in Shipment History. Many customers forget about their purch... [ view more | comment ]

  • Add Saved Packages to Shipping reports

    Larry Spencer 0 votes 1 comment

    Currently, SE only supports mapping of the carrier's specific box types and do not bring your saved packaging into those reports. I would like to see Saved Packages added to reports [ view more | comment ]

  • Add a memo field to the shipping label beyond the address 2 field

    Will Reynolds Young 1 vote 3 comments

    We often ship internationally to the EU. In shipping there we put an EORI number that helps speed up the customs process. Currently, we hand write this number on each label. That's 3 times per package. This number is displayed on the last line after the country. For example Contact Person Company Address City, Postal Code Country EORI number I think you could generalize this field as memo field for someone to put Attention: Shipping Department we would simply put EORI... [ view more | comment ]

  • Default Signature Confirmation Options for QuickShip

    Stan Weinstock 0 votes 3 comments

    Is there any way to make the default signature option to the FREE selection in the dropdown list for USPS Priority Express? That would seem to make more sense than having the default be NONE. BTW - I tried to set up a Quick Ship that way but it didn't work. But if you could make the FREE signature stick in a Quick Ship method that would work fine too. Thanks, Stan [ view more | comment ]

  • Checking status for some of our shipment

    Alex 0 votes 1 comment Answered

    Dear Shippingeasy, Greetings from Sense Asia! We would like to get your support about checking for our shipment status. Please advise us what is the actual status of our shipments now: - Tracking number: 9400110200828544585363. It's long time ago, we did not notice about this. Now when we check again, it's in "forward status". We did not know that even our customer receive it or not.. - Tracking number: LN255725398US. For this we sent from US to China, also long time ago b... [ view more | comment ]

  • Highlight the active address for shipping

    Marlene Thomas 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. On the Ready to Ship page, we find that we have a hard time seeing which address is the active one. It requires tilting of the computer screen back and forth to be certain which one is active. Could you please make a greater contrast between the pending labels to be printed and the one that is currently being worked on? [ view more | comment ]

  • Move Shipped Order Back To "Open Orders"

    Claire 2 votes 3 comments

    I have a seasonal subscription service that means I send multiple shipments to the same group of customers every ~2 months. I understand that once an Order has been marked shipped I can create a duplicate label for that order to send additional shipments later on, but it would be great if there was a better way to do this! Is there any way that I can move a shipment (or group of shipments) back to Open Orders to make selecting and sending these easier? I've tried manually ... [ view more | comment ]

  • Parcel Select Light Weight

    Jian Zhu 0 votes 1 comment

    For our products weight between 3.5Oz and 15.99 Oz, PS light weight is a much more economical shipping solution. However, it is not available from shipping easy which is a big disadvantage. [ view more | comment ]

  • First Class Mail Rates up to 16OZ

    Jcychner 0 votes 1 comment Completed

    Some of your competitors offer First Class Mail rates up to 15.99 ounces. Is this something your company will be negotiating with USPS in the near future? [ view more | comment ]

  • Add a "RETURN" Label Filter to Shipment History

    Bren Nordgren 0 votes 8 comments

    Hello, I have been searching for ways to filter shipment history results by only (RETURN) shipments. I know that many times when we create return labels for our customers, they don't end up using them, so I would like to be able to filter the results so I can look through them and figure out which ones can be canceled, or who I need to contact about getting their return shipped out. Let me know if this is a possibility in the future. Thanks, Bren Nordgren [ view more | comment ]

  • barcodes on packing slips

    Jack Hershenov 0 votes 1 comment Closed for comments Completed

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. i want to print out packing slips for my orders that have a barcode on them so i can scan the barcode on the packing slip the order will come up on the screen and input the weight from my scale and then print the label [ view more | comment ]

  • warehouse bin / location column in order page

    skylinegt77 1 vote 4 comments Completed

    i was wondering if you guys can add a warehouse bin / location column in the orders page so if you sort the orders by warehouse bin you can pick all the alike items together for larger shippers [ view more | comment ]

  • Add Coupon Code, Discount Amount, etc to Packing Slip

    Matt 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. The ability to show the discount applied to an order is highly necessary. In it's current state for example, the packing slip (with a coupon code applied) shows two different price totals without any indication as to why. Please add the ability to display discounts and coupon codes to the Packing Slip. I believe this is highly necessary and should be a default setting. [ view more | comment ]

  • Make a remember this setting for the ship date

    Michael Vincent 0 votes 5 comments Completed

    A Remember this setting is needed for the ship date drop down calendar. Like in dazzle. Every time I run a batch, the ship date resets. It need to be remembered once it's forwarded. [ view more | comment ]

  • Add option to show "SUBTOTAL" on PACKING SLIP templates.

    Matt 3 votes 10 comments Completed

    There are multiple reasons why this would be helpful to our business. Often times, we need to log or record the total before shipping costs are added. Please add SUBTOTAL option to packing slips. Thank you [ view more | comment ]

  • Notification or Alerts on Labels/ Address Length

    Jeannette Cortez Kline 0 votes 2 comments Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hello, I would like to put in the idea of having ShippingEasy alert or notify us when an address is too long to fit on a label. We have been having an issue with international orders being returned to us because the end of an address was cut off when the label is made. This is different from the address surpassing the allowed characters for each address line. At times the error is caught and we ha... [ view more | comment ]

  • Drop Ship Orders on Reports

    Lisa Collini 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. At this time, Shipping Easy reports do not include any orders not shipped with ShippingEasy. If you would like to have all your "Drop Shipped" orders show up on the reports export, vote to make this happen! [ view more | comment ]

  • Identify account user who created a label in Shipment History

    Khody Carter 0 votes 4 comments

      Would love to be able to quickly identify which user on our account created particular shipping labels. Would be awesome if there was the option to add a column within Shipment History that maybe just added the initials of the person who created the label. Would help me quickly eliminate the he-said she-said finger pointing that happens from time to time, at least in our operation. Thank you! [ view more | comment ]

  • Shipping Rules Enhancements

    Ray 2 votes 7 comments

    I'd like to see the following enhancements to the shipping rules. If any of the items mentioned can be done, please let me know how to do them. 1) Add boolean operators (AND, OR, NOT) to the IF statement of the rule. I'd like to be able to do something like: IF order=sku1 OR order=sku2 OR order=sku3 THEN set saved carrier selection = my ship pref Without this ability, I quickly hit the shipping rule limit since I have many different SKUs in my product catalog. 2) Allo... [ view more | comment ]

  • Reference Field For Short Description or Order # That Shows Up On UPS Label

    Sue Rostvold 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. Would like the same option that UPS offers on their website. When you create labels from within UPS's website they have two spaces names Reference #1 and Reference #2. If you add something there it shows up nicely on the label so you see a short description of the packaging or a reference number of some kind. My shipping manager really misses this feature. He liked being able to glance at labels a... [ view more | comment ]

  • Mark as shipped - drop down option in case it's not Drop Shipped

    Sue Rostvold 0 votes 2 comments

    When you mark an order as shipped it automatically comes up as Drop Shipped. Sometimes that's not the case, for whatever reason. I would like there to be a drop down that at least says Drop Shipped or OTHER because I have had to show some other shipments in there that were not Drop Shipped. Thanks. [ view more | comment ]

  • Can the drop shipping links be active?

    Sue Rostvold 0 votes 1 comment

    It would be great if the drop shipping links would take the number and send you to the tracking page for that shipping client. [ view more | comment ]

  • DROP SHIPPING from another Shipping Services not connected to account

    Sue Rostvold 1 vote 1 comment

    If you drop shipper uses FEDEX and you don't have a FEDEX account set up, you don't have the choice to show it's a FEDEX shipment. Would like the option to show other shipping services even if my account isn't set up to ship from those accounts. [ view more | comment ]

  • Please add a NOTES column to shipping history

    Sue Rostvold 0 votes 1 comment Closed for comments Answered

    ShippingEasy Update: This is a duplicate. Please see this alternate thread. I would like the option of adding a NOTES column to the shipping history area. Since you can edit anything after you ship it, especially drop shipping, it would be nice to add a note in there. It would also be nice to have the NOTES column when viewing shipping history. [ view more | comment ]

  • "Sync with Store" functionality

    Staci Harris 0 votes 4 comments Completed

    It would be nice to be able to choose which stores you would like to sync with instead of being forced to sync with them all. If I only want to work on ebay orders it would be nice to be able to chose only to sync with ebay. This would help with the time it takes to sync as well as the amount of orders you are dealing with on your dashboard/home screen. [ view more | comment ]

  • Adding pictures to order information

    Staci Harris 0 votes 6 comments Planned

    It would be nice if the pictures would show on the pick lists and on the screen in the orders and shipment tabs. The pictures could be pulled in from the marketplaces and webstores. [ view more | comment ]


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