Multiple User accounts have different label settings

It would be great if each user could have the option to choose their own label sizes or the default set by the primary account. This way if one staff member deals with returns and needs to use a 8.5 x 11 format he can while another staff on a different account can use a 4 x 6 format.
  • Dan
  • 3 votes
  • 9 comments
  • Completed

Shipping Selections and cost on one page

I requested this service about two years ago but haven't seen it happen. It would be great to have a list of shipping selections available to shipper, i.e. USPS options, UPS selections, etc with the cost. Like how Amazon has it for sellers to pick. This function really helps sellers/shippers save a lot on shipping. Since this option is still not available, we need to spend a lot of time pull down the menu for each carrier and mailing selections, it really is very inconven...

Update Address Changes on Americommerce

We have had several problems where customers change their address and we update them in Americommerce but they don't get updated in Shipping easy so when we go to ship they go the wrong address. I have read on support that you don't push changes back to Americommerce as AC is read only, but that is not what I am needed. I don't need address pushed back from ShippingEasy to Americommerce. I just need ShippingEasy to look for change dates in Americommerce and repull the orde...
  • Steven Howland
  • 0 votes
  • 6 comments

Bringing back cleared orders

It is frustrating that we can't bring back cleared orders. Commonly we have customer whose credit card declines and we notify them of this. Then they call us back and give us a new credit card and we process their order for shipping, but currently we have to manually enter their orders and log into Americommerce and manually update shipping. It would be much easier if we could just search for a cleared order and bring it back to active.
  • Steven Howland
  • 2 votes
  • 12 comments

Orders column customization on "Ready to ship" page

Hello, On the "ready to ship" page we have our orders in the left column. There is an order number and it is listed with the listing title. My listing titles are very wordy and long and sometimes confusing. This slows us down alot. It would be very easy and efficient for me to have my brief, descriptive custom labels/ sku's here instead. I could quickly identifiy my items and their postage needs. So the request would be customization of this column with more options...

UPS label item/sku list.

It would help alot to be able set up so that the UPS labels print the sku and/or item list at the bottom of the label. It is set up to do this with USPS labels. Why not UPS as well? Thanks

Ability to print postage on standard letter size envelopes

I previously used stamps.com and one of the features I liked was the ability to print addresses and postage directly onto #10 letter sized envelopes through my laser printer.
  • Robert Poll
  • 1 vote
  • 3 comments

Missing Sales Tax Variable

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Why is there no sales tax variable to put on a packing slip? Seems like it should be there for sure. It's included on packing slips by default in eCommerce platforms such as Prestashop. We need it if possible.

Closed for comments

  • Zane
  • 0 votes
  • 2 comments
  • Answered

Set own email address/domain on Shipping Confirmation Emails.

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Currently shipping confirmation are send via noreply@shippingeasy.com email address. It would look more professional if we can have that changed to our own company domain email address. Will that be an option soon?

Closed for comments

  • Betty
  • 1 vote
  • 2 comments
  • Answered

Integrate Payment Method as a Shipment Variable

We really need the Payment Method chosen by the customer in Prestashop to show up on our packing list. Can this be done please? (PayPal, Authorize.Net, etc.)

Shipping Confirmation Email

It would be very helpful if shipping confirmation emails were not held for 24 hours on a package when I print a label for on Sunday. Maybe give us an option of when to release the email or set it at a specific time on the morning of shipping. I drop packages 7 days a week, so my Monday morning package emails go out before my Sunday evening emails. I don't see a reason to hold these, while the packages haven't hit the mail stream, they surely are sitting at the post office.
  • Tim Blair
  • 0 votes
  • 3 comments

1 Click Labels and Packing Slips

To my understanding, there is no way to print a label using a label printer (4"x6" label) and print a packing slip on a standard office printer (8.5"x11") with one click of a button. If this feature were available, it would be nice if it can be turned on for Quick Shipping and from the Ready to Ship page. Thanks for listening.
  • Pres Ilog
  • 1 vote
  • 1 comment

Shipwire Integration

https://www.shipwire.com/w/developers/
  • Anthony
  • 0 votes
  • 1 comment

Picklist Group by Location

Because of our unique situation, we need to see our picklists to be grouped by location. This will improve efficiency in our picking by 100%. Thank you for considering our request.
  • Nimrod's Wares
  • 1 vote
  • 3 comments

International Printer Options

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Suggest you offer International printer options the same way you do Domestic. Separate by USPS, FedEX, and perhaps UPS. My preferred choice for FedEx International is direct to my thermal printer....for USPS International it is to my PDF because the thermal label is poorly designed and difficult to read.

Closed for comments

  • Robert Schlein
  • 0 votes
  • 1 comment
  • Answered

delivery confirmation email

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Is there any way to set up automated emails when the products are delivered? thanks :)

Closed for comments

  • Carolina Pinheiro
  • 0 votes
  • 2 comments
  • Answered

USPS Labels - Custom Info at Bottom Instead of Order ID

Hi, It would be great if we could customize the shipping label bottom writing with maybe a packing slip info like "Qty, Location", that would really help out more then the order number it is printing there now. Thanks
  • Wholesale Ventures
  • 1 vote
  • 1 comment

Order Details - Marketplace Order ID

Hi, Right now we use Solid Commerce to have all our Marketplace Orders come into ShippingEasy. All of our Orders come in as 1 store which is Solid Commerce. Our marketplace order numbers get put into the Customer Comment section. My request is if we could maybe have its own column call Marketplace Order ID and have the order numbers in there. It would help out a lot if we can filter based on the Order ID because as you know eBay, Amazon, Newegg, Sears, Buy.com all have ...
  • Wholesale Ventures
  • 0 votes
  • 5 comments

Shipping Rules Legend on Order Page

Hi, Well here is a idea that might benefit a lot of people. How about you guys have something on the Order Page where we can see a quick list of the Shipping Rules and what color it is. Like once I have all my Rules in place with all the colors, it's going to be hard to remember which color is what. Would that be something doable? Thanks WV
  • Wholesale Ventures
  • 0 votes
  • 1 comment

Orders Page Weight Filter

I see right now you have a filter in the weight for < 13oz which is very useful for First Class USPS Packages. I am suggesting a new filter in the Weight section for < 16oz, because we use DHL eCommerce for our lower weight packages and we get charged from 1oz to 16oz, not like the USPS which is 13oz cutoff. It would really help out with filtering these low end packages with this filter. Thank You
  • Wholesale Ventures
  • 0 votes
  • 4 comments

Automatically Capitalize Name up downloading order

Is there a way to automatically capitalize the customers name? We had this on our prior system and we are continuing to use that system for our packing slips because upon downloading the orders - it automatically capitalized the first letter of the name (but it does not make anything small if they capitalized it McNamara still has the '"N" capitalized. (so many customers type their name/address in all small letters)
  • Connie
  • 0 votes
  • 8 comments
  • Answered

Create batches of orders selected individually through unique searches

Is there a way to batch orders after selecting individual orders to be shipped when searching by name. For instance, I might have to skip over certain orders within a certain date and I have five pages of orders. Rather than scroll down and select each order in the normal orders page, I do a search for the individual order by name and select it. Can I then batch it with the others selected in this way so that I don't have to add them to the cart individually afterward?

Customer Number Field

We have a large (30,000+) customer file. We would not upload all to shippingeasy, but would hope to upload maybe 15,000 names to the address book. Our customers are sorted by customer number. When we used WorldShip (UPS) or Shipmanager (FedEx), the customer number was a usable field that autopopulated the rest when there is a match. Manual entry (about 25% of our usual sales via old methods of shipping) does not allow for a Customer Number. Also we ship to a fair number of...
  • Jim Madsen
  • 0 votes
  • 3 comments

Copy and Paste Email Addresses from Shipping page

WAY too much hassle to collect email addresses by clicking through to the order details page, which is the only place the emails are copyable. We should be able to copy and paste from the pop-ups on the shipping page. Not being able to do so means manually retyping all the emails - a nightmare! This alone is making ShippingEasy ShippingFrustrating.
  • Jim Cirile
  • 0 votes
  • 1 comment

Duplicate Label with tracking and unhidden/non stealth postage.

We are in need of having a second label (or the doc tab on the FedEx, UPS labels) print out with the cost to ship and tracking numbers. This is for our in-house paperwork.
  • Jim Madsen
  • 0 votes
  • 2 comments

Reports Tab changes: Show Totals and Financial Data

I have a few suggestions for the Reports tab. 1. Show totals of each column for the data we generate on the top line WITHOUT having to export and save the report to total each column in Excel. Essentially just have the first row of data show a total of each column for the report. 2. Change the Pie chart from showing 'Shipping Zones' to a financial based graph. For example, 'Order Total', 'Item Total', 'Shipping Paid', 'Shipping Costs' etc. You could also show the top ...
  • Trey McCaskill
  • 0 votes
  • 1 comment

Should be able to search on customer name to edit address

  • Ken Bryant
  • 0 votes
  • 2 comments
  • Completed

Add support for custom label sizes

To avoid constant requests for new label support, you could add support for user-entered custom label templates and provide guidelines on how to measure them and enter dimensions.
  • Cameron Thorne
  • 0 votes
  • 1 comment

Add support for ULINE 4x6 laser labels

Please add support for ULINE S-5492 4x6 laser labels. http://www.uline.com/Product/Detail/S-5492/Laser-Labels/Laser-Labels-White-4-x-6 They are very cost effective for shippers to use.
  • Cameron Thorne
  • 0 votes
  • 1 comment

Change default screen after "Print Now"

We have many people processing shipments at the same time. We have noticed that when you select "Print Now" it prints a label but then automatically pulls up another shipment that another employee may be working on. It would be helpful for workflow if it pulled up a list of shipments as opposed to a specific shipment.
  • Kristin Sundin
  • 0 votes
  • 6 comments
  • Answered