Please Allow Amazon Logistics as a Carrier When "MARKED AS SHIPPED"

Ebay now approves Amazon Logistics as a carrier when inputting tracking information. If we're using FBA to fulfill those orders, often times Amazon will use ...

Ship by Date - Walmart Integration

Inquired about this 2 years ago when choosing ShippingEasy.  Still a much needed update.  Amazon and Ebay have the field updated but not Walmart.  The field ...
  • Daylee Naturals
  • 0 votes
  • 1 comment

Clear Order - Add list of Orders you are Clearing

I have a user UI suggestion. When marking a order as Shipped, splitting QTYs, etc; it shows a preview of the orders you have selected so you can verify what ...
  • Josh Luckey
  • 0 votes
  • 0 comments

Amazon Transparency Code Upload

There is currently no way to upload Amazon Transparency codes, other than by doing so through Amazon's website. Please add an option to do so from the Shippi...
  • Robert Calaceto
  • 0 votes
  • 0 comments

Can't add $ to balance-WHY? Need to ship!

Im trying to add $ to my account to pay for labels. My credit card is good and current and the same listed I've been using all along. When I try to add money...

Closed for comments

  • http://spiritpathpress-com.myshopify.com/
  • 0 votes
  • 2 comments
  • Answered

Customer Shipping Address Registration Form (similar to email marketing form)

Many of us process orders manually during a Facebook Live or YouTube Live video and do not have an e-commerce cart.  We bill our customers in advance and the...
  • Jason DeMoe
  • 0 votes
  • 0 comments

Change Order ID After Manual Order is Created.

I would like to be able to change the Order ID number after I create the order but before it is printed. Sometimes I enter the ID incorrectly and have to cre...
  • www.sinussupport.com
  • 0 votes
  • 0 comments

Ability to print first class letter postage like Etsy

I sell greeting cards and a lot of my Etsy orders can ship in a regular envelope with 1 or 2 oz postage. Etsy lets me print these types of labels for orders ...
  • CharmCat Creative LLC
  • 0 votes
  • 0 comments

FedEx ETD Letterhead uploading

Where is the button to upload the company letterhead and electronic signature for the commercial invoice and other trade documents? Trying to ship using FedE...

Closed for comments

  • Gary Small
  • 0 votes
  • 1 comment
  • Answered

Email customer when order is cancelled or tracking voided

Please give us a way to notify customers that a tracking number has been cancelled or is no longer valid when a shipment has been cancelled.
  • Steve
  • 4 votes
  • 0 comments

Add something that identifies split shipments

It would be nice to have a variable or some way to identify to a customer when an order has been split.  Right now they receive a multiple emails with differ...
  • Steve
  • 4 votes
  • 0 comments

Ability to edit the combined orders variable

The text of the combined orders variable is not clear.  It would be great if we could edit that text so the customer is clear on what has happened.
  • Steve
  • 4 votes
  • 0 comments

Add USPS routing number to Label

When an address is verified by USPS (and the +4 digits are added to the zip code) the USPS routing number should be included in the label for ease of handlin...
  • Francisco Pereyo
  • 0 votes
  • 0 comments

One Balance account unable to be retrieved

While trying to ship a package with UPS this error message keeps popping up: "We are temporarily unable to retrieve the value of your One Balance account. We...
  • Celtic Corner
  • 0 votes
  • 1 comment

Custom ordering of package setup box sizes

Allow custom ordering of package/box sizes list. This would make it much easier if you can set it up in the order that works best for your shipments. Current...
  • Twisted Choppers
  • 1 vote
  • 3 comments

DHL delivery status

Show the delivery status of DHL shipments in the shipping history page
  • Claire Montemar
  • 0 votes
  • 0 comments

Shopify In-Store Pickup Orders Not Detected

When using the In-Store Pickup feature native to Shopify Plus, there does not seem to be any way (nor any workaround) in order to get ShippingEasy to detect ...
  • Robert Calaceto
  • 1 vote
  • 0 comments

USPS non delivery, lost, whatever mail, slooooow mail.

We  are having a steady number of USPS non delivery, lost, whatever mail, slooooow mail.   Understandable to some degree.  In the last 6o days we’ve lost som...
  • TECSCAN OF NORTH FLORIDA,INC.
  • 0 votes
  • 0 comments

Shipment Notification Via Text

A Feature request for the future would be order shipment notification via text. Maybe just something simple where just stating that the order was shipped and...

Blacklist Feature

I would be great to have a blacklist feature built into Shipping Easy.  A simple list that we could add to of customers names and address' that the system co...
  • Clayton Online Sales Inc
  • 2 votes
  • 4 comments

Uploading Orders via CSV

The mapping options for uploading orders from a CSV file do not include fields for the recipient's name/address that could be different from the buyer's name...

USMCA Automated Creation within Ready to Ship page

We do many large/bulk international shipments, especially to Canada, and would love for the new UPS USMCA form to automatically populate for orders over the ...

Label Printing

Option to rotate the label for printing by 180 - Particularly important for using the Free UPS labels that have text already on them on the bottom.I have set...

Closed for comments

  • Rugs & More
  • 1 vote
  • 1 comment
  • Not planned

Need Help canceling a shipment and double billed!

I purchased a label this morning and it does not reflect the amount I selected for insurance so I need to cancel it. 1. It does not show up in my history or ...
  • Lonny Jarrett
  • 0 votes
  • 2 comments

Parse Custom Fiedl 1 in Magento

Extremely frustrated. ShippingEasy is already configured to receive "custom field 1" data with an order. This "custom_1" data is critical for automatically f...
  • Booya Direct
  • 1 vote
  • 1 comment

Ability to use different template for Amazon order by email address

I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon. All Amazo...
  • Connie
  • 0 votes
  • 1 comment

UPS International Customs Forms

Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.   Howev...

Closed for comments

  • Bobbie Cliffton Zlotnik
  • 1 vote
  • 2 comments

Reports - Canceled Shipments

Hello! I generate reports on a monthly basis (Complete Shipping Report) and it's super helpful since I'm working with 40+ stores at a time! But unfortunately...
  • White Squirrel LLC
  • 0 votes
  • 3 comments

Updating order status on prestashop to "Delivered" when a package has been delivered

I would like this feature given that some emails are triggered on my website when i change the status order to "Delivered" (email marketing, review requests,...

Closed for comments

  • Foam Party Hats
  • 0 votes
  • 1 comment
  • Answered

We only ship BOOKs, so I want to eliminate MERCH option.

We only ship BOOKs, so we want to eliminate MERCH (and all other) option. Is this possible to set BOOKs as sa default, so we don't have to  print the labels ...
  • kaz mik
  • 0 votes
  • 1 comment
  • Answered