Feature Requests | Shipments


Let us know what would make your shipping easier, from order management to shipment tracking.

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  • Could printing the order number be optional?

    Noelie Schaefer 0 votes 0 comments

    I've had several customers who really don't like the order number printing on shipping label. They've said variations of the same thing, which is that it's like a blinking light to thieves that the package has merchandise in it. I've been cutting it off of my labels since people complained, but that's an extra step I'd like to avoid. Thanks! [ view more | comment ]

  • Provide warning when create order for items with low inventory

    Janet Qian 0 votes 0 comments

    Right now the system allows creation of order when inventory is 0 or even negative.   For manual order, would be nice if a pop up window with warning message can be provided. For auto-sync order from other platform,  would be great if summary page of all the orders like this can be provided. I'm not sure if this belongs to shipment or inventory,  think it belongs to orders, but there is no such category here.       [ view more | comment ]

  • Commercial Invoices / international Orders

    IRENE 0 votes 0 comments

    Hello,  I would like to request for commercial invoices to automatically include all of the items that are part product bundles. On our case, two items in a bundle (sold as 1 unit) must be declared in an itemized way because they differ in both country of origin and/or HS Codes.  Thank you in advance,  Irene R. [ view more | comment ]

  • Stamps.com account suspended and told to contact shipping easy support-no way to do that

    Michele D 0 votes 0 comments

    My stamps.com is suspended and i am to contact shipping easy support but there is no way to contact them.  do not understand why it was suspended.  Have not been able to use shipping easy since nov 11.  I should get credit for not being able to use it.  [ view more | comment ]

  • Customer facing returns portal

    Nick Satushek 0 votes 1 comment

    I would like to see a customer facing returns portal or any sort of returns integration to make managing customer returns easier. Thank you.  [ view more | comment ]

  • Please let us print shipping labels with no postage.

    Sam Dean 1 vote 1 comment Closed for comments Answered

    We have a 3rd party shipper that handles our smallest packages that don't have tracking. They have to add postage there, and only need a label from us with address and return address. As of right now we're unable to print this with SE and have to use unprofessional looking work around.  [ view more | comment ]

  • UPS Simple Rate

    Custom Bookbinding Co 0 votes 1 comment

    would like integration with UPS Simple Rate so we can compare options [ view more | comment ]

  • Shipper Release UPS

    Xinyu 0 votes 1 comment

    It'll be great to have Shipper Release option so that we can make sure UPS does not delay urgent packages. We had next-day-airs that were delayed for multiple days because the driver refuses to drop off the package. In UPS's create a package workflow, this option is in "package information" -> "signature information" -> select "deliver without signature (shipper release)"   This would be really great to have in shippingeasy, because right now we can only manually make such... [ view more | comment ]

  • FedEx options

    Kurt Boyer 0 votes 0 comments

    Generically I would like to see more options available from FedEx available when creating a label in SE.   Specifically Saturday delivery sometimes does not show up but if I go to the ship center they say it is available.  Same with direct signature on FedEx international priority. I am also able to get this option sometimes at the counter and I would like to not have to make labels from FedEx facilities. "Service default" I just suspect requires at least a signature of so... [ view more | comment ]

  • FedEx Collect Vs Third Party

    Jim Leuty 0 votes 0 comments

    My customer would like us to mark our FedEx shipments Collect vs the Third Party Billing.  They believe that there could be a different rate charged to them if the Collect is not chosen.  I am currently working to verify with FedEx if there is a difference, but it seems that it would be fairly simple to have the same options in ShippingEasy as are available from FedEx. [ view more | comment ]

  • Certified Mail Feature

    Kristin Sundin 2 votes 1 comment

    Please add the option to process Certified items on USPS First Class.  Stamps.com has this feature directly on their website and we would much prefer to use it in Shipping Easy.  Thank you. [ view more | comment ]

  • Display shipping service in shipment history

    Susan 0 votes 1 comment

    It would be really great to not only see the carrier but also have a column for the shipping service used when viewing orders in the Shipment History. [ view more | comment ]

  • Split Shipment at Order Creation

    Teamson Design 0 votes 1 comment

    Almost all of our items are 1-to-1; meaning one item per package. Actually, to be more precise, all of the items are already in their boxes for shipment. We just need to print the labels and attach.   When we import these orders into ShippingEasy we would like to import them as multiple shipments from the beginning. Currently, someone needs to go in and manually split them.   In the CSV import or API we would like a way to do this from the beginning to avoid duplicate work... [ view more | comment ]

  • Requested Carrier in 'IF' of Shipping Rules

    Teamson Design 0 votes 0 comments

    The Shipping Rules has an 'IF' for Requested service (which is currently broken, not allowing multiple selections..). However, I would like to be able to just select a carrier. Currently if I want to automatically select a third party billing account for a customer's FedEx shipment, for example, I need to select every single service option FedEx offers. It would be much easier if I could just select a carrier. Also, some carriers require special considerations for us. Bein... [ view more | comment ]

  • New Split Order Items - Show Sku #'s

    Connie 0 votes 0 comments

    I like the new split order items but it displays the item name and only part of it, not the sku #. We may have 3 items with the exact same name just different colors or sizes (either only indicated by the sku # or the variant listed at the end of the name) - which means I can't figure out how to put the blue color not the other colors in a separate shipment.  It is taking several attempts to get the splits correct then having to re-combine items.   Every option has a diffe... [ view more | comment ]

  • DHL International Daily Manifests

    Nicole Hinterstocker 0 votes 0 comments

    I wanted to make a suggestion about the DHL International Global Mail Daily Manifests:   In the past, when shipping with other companies Internationally, if I create a manifest from the daily manifest page, it creates a document that I can review and print out if I want to. it is nice to have this because then we can verify if our numbers are correct.   I am sure others would appreciate it also. [ view more | comment ]

  • Purchasing Order and Product Catalog Features

    Jonathan 0 votes 0 comments

    I use a SKU for my own company, but they are different from my suppliers.  This currently restricts my ability to use the Purchase Order Feature. I would like a new field in the product catalog to be the Manufacturer's SKU (which in some cases may be different from the stores SKU). I also would like an option on the PO to only show the Manufacturer's SKU, There should also be an attribute on the product catalog to be the Supplier, which is tied to the list of suppliers.  A... [ view more | comment ]

  • SKU on USPS International Labels

    Discover African Art 0 votes 0 comments

    Hello, Please enable a feature that allows for the SKUs to be printed on the international labels. I use these to match up our packages with the correct label. Thank you.     [ view more | comment ]

  • UPS & FedEx Estimated Arrival Dates - Required for Walmart 2 day shipping

    Felicia 1 vote 3 comments

    Enhancement Request: Need to see estimated delivery date from UPS and FedEx on the Orders page when each service is requested. This should also be able to be seen when you are looking at an order on the "ready to ship" tab.   Justification/Reason for Enhancement:  Walmart 2 day Shipping Option: Walmart now offers a free 2-day shipping option. In order to be able to offer this to the largest area possible that I can reach in 2 days by still sending our product ground ra... [ view more | comment ]

  • Shipping Rules New "IF" Options

    Clay 0 votes 0 comments

    Hello, Would it be possible to add the "$Shipping" as one of the options in the drop down for the "IF" conditions. We are wanting to add an Order Tag to our orders that have $0.00 or "N/A" shipping charges on the invoice as they come into Shipping Easy's order screen. We would need to have the"$Shipping" as one of the options to do it properly. It would be very useful to our company and I would think it would be useful to other companies as well to flag orders that have no... [ view more | comment ]

  • Change origination zip code in the ready to ship page.

    Jeff Parks 0 votes 0 comments

    Our Ebay stores sell products that ship from more than one location. It would be very helpful if we could edit the "ship from zip code" in the ready to ship page so the postage paid accurately reflects the actual zip code. It's not practical to keep going into the store setting and changing the ship from zip code entry. For example, if we have 50 orders from multiple Ebay stores that will all ship from zip code A but when the orders are pulled in to the ready to ship page ... [ view more | comment ]

  • We might cancel our subscription because Magento 2 order to Amazon EU MCF function is missing

    Phoebe 1 vote 0 comments

    We have Magento 2 store and use Amazon MCF for order fulfillment. At the moment, we can do this with Amazon US store, but not EU. This is a very important function missing for us and it might be a show stopper. Please help.  [ view more | comment ]

  • Not intuitive

    Joe 0 votes 0 comments

    I have never thought your order page and resulting button names and process made sense.  Definitely not intuitive. Now you have added a red buy label button. Red means STOP.  The word buy reminds shipper of expense of the process. Buying means(paying for).  Please don’t keep reminding me of all my costs. Can you print a label without paying for it? Isn’t paying for the label understood? You’re not buying labels you are printing labels that have been automatically/amazingly... [ view more | comment ]

  • New splitting orders function

    Judy Masucci 0 votes 2 comments

      Hello, you recently made a change to the split orders function in Shipping Easy.  I would like to change my software back to the old method.  Specifically, I do not like the fact that you have split out the shipping when the order is split into multiple shipments.  The shipping cost is not divided equally between items.  Often, it costs the same amount or only a $1 less to ship 1 item as it does to ship multiple items.  This split on the invoices means tha... [ view more | comment ]

  • Order Upload process have 'SKU' as a required field instead of 'Item Name'

    Evan 1 vote 3 comments

    We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name instead of giving me the option to either put in the item name or the item sku. I need the order upload process to function in the same way as when I manually upload an order - When adding a manual order I can type in the SKU of the product and then can select that one and it will automatically populate the item name for ... [ view more | comment ]

  • Drop Shipping

    Debbie 0 votes 1 comment Answered

    We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped.  However, they still receive an email that their package is being shipped to them which freaks them out.  Can there be another feature from the mark as shipped category that is specifically for when a customers has picked up their item?  Thank you! [ view more | comment ]

  • Amazon UAE (United Arab Emirates) Integration Request

    Yan Vilensky 0 votes 4 comments

    Hey guys, Please add API integration with Amazon.ae (United Arab Emirates or UAE). This is a new platform and they are actively recruiting sellers to fill that marketplace with merchandise. Please add them to your other Amazon platforms as soon as you can. Thank you! Yan World By Shotglass [ view more | comment ]

  • Customer or Internal Notes - More Obvious Indicator

    Evan Meinerts 1 vote 1 comment

    We have noticed that some customer and/or internal notes are being missed when shipping orders. Currently there is a small conversation bubble that appears next to the order number to signify that there are notes for the order. This does work if you happen to look at the order number, but if you are not consciously looking at the order number it is really easy to miss that small symbol (especially since most times there is no reason to look at the order number itself). It ... [ view more | comment ]

  • UPS Economy

    Jesse Fisher 0 votes 1 comment

    Is Shipping Easy working with UPS on API to be able to print International UPS Economy Labels? [ view more | comment ]

  • eBay order numbers

    John 0 votes 2 comments Completed

    eBay has instituted a new order number system.  Will Shipping Easy be downloading those numbers soon? [ view more | comment ]

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