Default SKUs with package dimensions, Hazmat status

I like that there's a default weight to specific SKUs. Cuts down on time to process labels. I get bogged down by other details like package size and Hazmat s...
  • Justin Bourgeois
  • 0 votes
  • 1 comment

Additional Details on Invalid Address

When you show the red triangle indicating that the address is not valid, I would like to see underlying API data - perhaps by clicking the red triangle icon....
  • David Addison
  • 0 votes
  • 1 comment

Is there any deprecation date for ShippingEasy APIs

HelloTeam ShippingEasy,We are Webgility and integrated the ShippingEasy APIs to download data like Orders.So we want to know is there any compliance for the ...
  • Rahul h
  • 0 votes
  • 0 comments

New (international shipping) user questions and bug reports

We currently use Easypost for all our shipping (via APIs), but we need access to GlobalPost for shipment of international large envelope flats. So we created...
  • Mark McMillan
  • 0 votes
  • 1 comment

QR Code Option for Return Labels Feature Request

USPS supports the ability to generate QR codes for return labels so that users that are unable to print can take their QR code to the Post Office and the PO ...
  • Sheng Xu
  • 0 votes
  • 0 comments

Customize Pick Lists - Group order items

When we create pick lists we are having an issue with orders getting separated onto different pages.  For example if someone orders 5 different items, if the...
  • John Poortinga
  • 0 votes
  • 0 comments

Michaels Store Integration

Please add Michaels to store integrations
  • Print To PDF
  • 1 vote
  • 1 comment

Access Denied on Order Get

Hi,   I have an integration already working and I am able to create orders which confirms that the Api Key, Secret and Store Key are good as well as the sign...
  • Jesse Kuhnert
  • 0 votes
  • 0 comments

Removing product from order not updating total price

This involves orders with 2 or more products only. To recreate this issue you first need two items in an order.    -Go to Orders Page -Click the order to ope...
  • Beaux Barker
  • 0 votes
  • 0 comments

Hiding order source to users

It's not very safe to give your shippers/packers or anyone else so much visibility into your store, orders and listings. These users could become your own co...
  • Jo Rigo
  • 0 votes
  • 0 comments

Callback Shipment Notification Timing

Hello! I'm building a custom integration with ShippingEasy and would like a little information about the shipment notification callbacks. I'm not seeing the ...
  • Anthony Nixon
  • 0 votes
  • 1 comment

Account ID from API call

Hello, I'm wondering if there is a way to access the account_id value for a store from an API call? I see I can get it from an order object but I'm setting u...
  • Anthony Nixon
  • 0 votes
  • 0 comments

Shopify shops needs to Sync AUTHORIZED status

Shopify has the ability to collect the payment once the order is fulfilled if the payment was Authorized which is different than a simply unpaid order. if yo...
  • Diego Graterol
  • 0 votes
  • 1 comment

Feature Request - Store Filter

Currently the Store Drop Down filter works with check boxes where a query limits the data - e.g. select orders from account where store = 'store1'.  I would ...
  • David Addison
  • 0 votes
  • 1 comment

Sorting saved packaging

Hi there, I would like to request a sorting function for saved packages. Presently, we have over 20 packages saved, yet they are arranged in a random order. ...
  • Yan Zheng
  • 0 votes
  • 0 comments

Need to reactivate my account

Hi, I would like to reactivate my account. Can someone contact me? 
  • Yaroslav Tymkiv
  • 0 votes
  • 2 comments

Wal-Mart order numbers

WalMart.com orders have both an Order Number and a Purchase Order Number tied to each order.  Our warehouse system pulls the Order Number to reference the or...
  • corey Ulshafer
  • 0 votes
  • 0 comments

Tracking Number on the Printout is Different Than Number in my Order

This must be a bug...  I sent an envelope to Dublin Ireland.  The tracking number on the label looks like it is a US tracking.  The tracking number that show...
  • Robert Parkin
  • 0 votes
  • 1 comment

Customizable Column in Product Catalog

I have about 1500 unique SKUs that are all media products. They are either Audio CD, Audio cassette, VHS, DVD, HD DVD, DVD Audio, Blu-ray, and/or 4KUHD. It w...
  • Nathan Watkins
  • 0 votes
  • 1 comment

URL to go directly to an order in the dashboard

Is there a url that will go directly to an order in the dashboard? I am creating an integration with a custom order processing system.  I will be creating or...
  • Michael Jefferies
  • 0 votes
  • 1 comment

Anyone else having problems with items not importing from eBay??

Each day I list about 25-35 items on eBay.  At the end of each day, I import to SE.  Only about half of my listings are actually making it to SE.  It is very...
  • Deb VanHouten
  • 0 votes
  • 1 comment

Argh - you've hobbled the "Create Order" function!

Hey there- Some of the changes I've been seeing on the site lately have been pretty good, but some time this week, you've made an edit to the "Create A Manua...
  • Chris McFarlane
  • 0 votes
  • 5 comments

Please add Public Square to store integrations

Hello- Please add Public Square publicsq.com to store integrations. Lots of people leaving Etsy to sell here. 
  • Jesse Peffer
  • 0 votes
  • 1 comment

Add bundle items to individual lines on the pick list.

I would like to request a feature to integrate bundled items into the individual item lines of the pick list. Example  Customer 1 orders a bundle of 5: white...
  • Front Computer
  • 0 votes
  • 1 comment

Payment was unsuccessful

When payment unsuccessful occurs, how about an automatic re-try billing it in a day or two?  Or how about adding a manual re-try button to that page? Or both...
  • Eric Anderson
  • 0 votes
  • 0 comments

Help I need shipping easy to work with Wix

When will shipping easy be integrated with WIX
  • Debbie Blake
  • 0 votes
  • 3 comments

Please go back to the old manual order form!

We mainly use the manual order form which would be a nice big screen to add the address, etc. Now it's a small side window! This is awful! Please revert back!
  • Summer Ehmann
  • 1 vote
  • 1 comment

4"x6" labels but in PDF landscape orientation its 6"x4"

Hello, Your setup of 4" x 6" labels doesn't correspond to an accurate representation in the PDFs, because in PDFs the orientation is landscape which means th...
  • Anna Ambartsomov
  • 0 votes
  • 1 comment

Additional Field Mapping Between Shopify and Shipping Easy

Hello, we are receiving orders from third party platforms (Etsy & Amazon) via Shopify, and then they come into Shipping Easy for shipping. But we need to be ...
  • Gena Hester
  • 0 votes
  • 0 comments

Adding UPC to selectable field for Pick List

Hello, I would like to request that the option to add UPC as a column on the pick list.  This will help greatly and allow our picking team to have both the S...
  • Shipping Station 1
  • 0 votes
  • 0 comments