Editing Shipments after a label has processed

Hi! It would be amazing if we had the ability to edit a shipment after we have paid for a shipping label. Where we go to cancel a shipment, if we could have ...
  • Genevieve Clark
  • 0 votes
  • 0 comments

Oversized shipping charge not added

Our site is not correctly calculating shipping when an order meets and exceeds the threshold to be considered oversized. Dimensions and weight have been doub...
  • Mark Pelto
  • 0 votes
  • 0 comments

How to remove shipping costs from labels

I have searched everywhere and can't seem to find the answer as ever link listed, especially for stealth shipping, is broken. Most of my labels do not have s...
  • Al Lamano
  • 0 votes
  • 0 comments

Please add the ability to update tracking in paypal

We got a dispute in Paypal today for an older order because Paypal allows people to dispute an order up to 180 days: USPS only tracks items for 120 days!   S...
  • Patrick Norton
  • 0 votes
  • 0 comments

CHECK BOX FOR PRINTING VIA CARRIER

I use a 4x5 page (4 per page).  I would not end up with extra labels on a page if I could print one carrier and then pick another to print.  Shipping Easy sh...
  • Jay McMahon
  • 0 votes
  • 0 comments

Shipping rates

With constant changes in USPS rates is their a table somewhere that actually displays the current Shippingeasy USPS rates? It seems like every week they are ...
  • Jeff Parks
  • 0 votes
  • 0 comments

Sales Tax Field For Manual Order

Allow input of sale tax when manually entering orders.
  • Eric Brown
  • 0 votes
  • 0 comments

404 Error

Anyone else getting a 404 robot error when you try to log in?
  • Joy Carter
  • 0 votes
  • 0 comments

Woocommerce Store Constantly Disconnecting

My WooCommerce store keeps saying it's disconnected. When I reconnect, nothing changes. Please help; we are currently unable to send out any of our orders.
  • Angela Barbour
  • 0 votes
  • 0 comments

Discounts not showing on packing list

Discounts are not available in Lightspeed or Ecwid platforms, the discount amount show as Zero on the packing list. This is a very important variable, and sh...
  • WAREHOUSE SC
  • 0 votes
  • 0 comments

Add Carrier Adjustments as a Shipping Report

Data for carrier adjustments is too difficult to access.  Reporting on carrier adjustments is crucial because it is impacts shipping cost (current a fairly h...
  • David Addison
  • 0 votes
  • 0 comments

Additional Column in Shipping History View

Would it be possible to add Customer Notes as a column choice in Shipping History View?
  • ConnecTen Internet
  • 0 votes
  • 0 comments

How do I send a customer notification when a BOPIS is ready for pickup?

Is it possible to automatically send a notification to the customer's email address when a BOPIS is ready for pickup?
  • Jeffrey Weiss
  • 0 votes
  • 0 comments

Customize label when importing csv file

Hello, I was wondering if anyone knows how to input the dimensions of a package when importing a CSV file. I import 300+ orders daily for UPS Ground Saver, b...
  • Khuong Nguyen
  • 0 votes
  • 0 comments

UPS End of Day form

Why is there no feature for printing a UPS end of day form?
  • Flipside DC
  • 0 votes
  • 0 comments

feature request - ability to enter any custom shipp from address

When creating manual orders or return labels, one of the addresses currently has to be one of the Ship From addresses in the settings.  Could we get the abil...
  • Troy Covrig
  • 1 vote
  • 2 comments

Combine orders from multiple stores

Please enable the combining of orders from multiple stores. We have shared customers for multiple stores we run and would love the ability to combine shippin...
  • Michael Nagdimunov
  • 0 votes
  • 1 comment

Shipping Rules - Combine / Merge Orders that are going to same address/customer

I am surprised this feature has not been implemented. Is it possible to split orders via shipping rules but not combine them? The feature would allow for inc...
  • Michael Nagdimunov
  • 0 votes
  • 2 comments

Automatically Print Label from Imported CSV

When orders are placed on our site, we automatically import those orders into ShippingEasy. When we want to print the labels for those orders we have to manu...
  • Matthew Deal
  • 1 vote
  • 1 comment

Rate Quote for Multiple Packages

Hello! I would like to request that under the rate calculator, it be updated to allow us to quote shipments with more than one package!  This is such a great...
  • Ashleigh Hermany
  • 0 votes
  • 0 comments

Reports optimization

We would like to get reporting data that show ALL orders that enter ShippingEasy, including those that are marked with 'Cleared' status on their respective m...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Import Products from Ecwid Store to ShippingEasy

Please add this feature.  inventory is not being updated properly in our ecwid store by shipping easy.  We have to way to update our inventory correctly from...
  • doug watts
  • 0 votes
  • 1 comment

USPS Rates won't load / cannot create labels

Is there a known issue with the USPS rates today 5/30/24? The USPS rates haven't loaded all day. As a result, every time I try to create a label, I get an er...
  • Susan Bucher
  • 0 votes
  • 1 comment

Date Generated column in the Latest Reports Section

The latest reports are a major part of keeping track of weekly units shipped, but the display on the site is abysmal. Just a simple "Date Generated" column, ...

Etsy "From" Name Gift Message Integration

Etsy has added a “who’s this gift from?” field in their gift message options. Is it possible to parse this to the end of ShippingEasy’s gift messages so it’s...
  • Kaylee Conrad
  • 0 votes
  • 1 comment
  • Not planned

Get me out of here

I hate Sites like yours I signed up for the initial free plan but did provide my address and credit card info I can't cancel account. If I want phone support...
  • steven johnson
  • 0 votes
  • 0 comments

wrong price displayed when there is a USPS length charge

When selecting a carrier, in the "browse rates" view, when a length fee applies (e.g. a dimension greater than 22 inches for USPS), the correct prices do not...
  • David Drew
  • 0 votes
  • 0 comments

SMS text message marketing

Would be a nice feature to have the option in Marketing Campaigns to have an SMS test messaging option as this is becoming more common.
  • Chris Price
  • 0 votes
  • 1 comment

Shipment Order ID

Hello SE Team,We're having an issue where it's impossible for us to go direct to an order due to the way SE handles order identification. In SE, every order ...
  • Physical Store Upstairs
  • 0 votes
  • 1 comment
  • Answered

Default SKUs with package dimensions, Hazmat status

I like that there's a default weight to specific SKUs. Cuts down on time to process labels. I get bogged down by other details like package size and Hazmat s...
  • Justin Bourgeois
  • 0 votes
  • 1 comment